I have a problem when setting up Assignments on the Assignment
Configuration form for ITSM 7.
I am refering specifically to the Product Categorization menus on this
form. For some reason (and this is my problem), if a Product is
associated with my Operating Company, it does not show up as a menu
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of jham36
Sent: Friday, October 10, 2008 12:24 PM
To: arslist@ARSLIST.ORG
Subject: ITSM 7 Assignment Configuration Issue
I have a problem when setting up Assignments on the Assignment Configuration
form for ITSM 7.
I am
: ITSM 7 Assignment Configuration Issue
I have a problem when setting up Assignments on the Assignment Configuration
form for ITSM 7.
I am refering specifically to the Product Categorization menus on this form.
For some reason (and this is my problem), if a Product is associated with my
Problem Resolved.
I needed to select my Operating company on the Location and Contact
Company fields first. I did not notice the first 100 times I opened
the form, that these are required fields. Once I selected those, my
products showed on the Product menus.
Thanks,
Thanks,
James Hamilton
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