Re: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-14 Thread Chowdhury, Tauf
I've recently got this issue reported sporadically but our users are on IE8. I will have to run fiddler and see if it's the same issue. Similarly, there is a bug that is easy to verify. That is, in BMC's representation of Assigned to me, it also includes tickets where you are the owner or

ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-13 Thread Raido Oja
Hi All, We are experiencing some strange behaviour with ITSM 7.6.04 and IE 6 (we don't have this issue with Firefox). When logging in, overview console opens. The hello at the top states my name however while the console is loading I can see that the login name in the status bar switches to

Re: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-13 Thread Murnane, Phil
- overview console picking up incorrect user Hi All, We are experiencing some strange behaviour with ITSM 7.6.04 and IE 6 (we don't have this issue with Firefox). When logging in, overview console opens. The hello at the top states my name however while the console is loading I can see

Re: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-13 Thread Logan, Kelly
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raido Oja Sent: Monday, June 13, 2011 11:14 AM To: arslist@ARSLIST.ORG Subject: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user Hi All, We are experiencing some strange behaviour

Re: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-13 Thread Raido Oja
flushing the Mid-Tier cache, also? --Phil -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Raido Oja Sent: Monday, June 13, 2011 11:14 To: arslist@ARSLIST.ORG Subject: ITSM 7.6.04 and IE 6 - overview console picking up

Re: ITSM 7.6.04 and IE 6 - overview console picking up incorrect user

2011-06-13 Thread Axton
Getting back the wrong cookie. Interesting. This may mean the web server is mixing up the request/response pairs. Do you have other errors (i.e., backchannel request could not be established, javascript errors, etc.)? What is the software stack (web server, J2EE container, connectors,