Re: Knowledge Management Install

2011-01-12 Thread Alan Blake
, Pierson, Shawn shawn.pier...@sug.com wrote: From: Pierson, Shawn shawn.pier...@sug.com Subject: Re: Knowledge Management Install To: arslist@ARSLIST.ORG Date: Monday, January 10, 2011, 8:10 AM ** I would suggest putting it on a different server entirely because we ran into some API

Re: Knowledge Management Install

2011-01-10 Thread Pierson, Shawn
Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark Sent: Friday, January 07, 2011 3:18 PM To: arslist@ARSLIST.ORG Subject: Knowledge Management

Re: Knowledge Management Install

2011-01-10 Thread Chowdhury, Tauf
: Re: Knowledge Management Install I would suggest putting it on a different server entirely because we ran into some API issues trying to install it on the same server as the Mid Tier. It looks like you are using your application server, so you may not have conflicting versions of Tomcat

Re: Knowledge Management Install

2011-01-10 Thread Pierson, Shawn
for RKM. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Monday, January 10, 2011 9:58 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Install ** Mark

Re: Knowledge Management Install

2011-01-10 Thread Brittain, Mark
Hi Shawn Tauf, Thank you for your comments and insight. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Monday, January 10, 2011 12:11 PM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Install ** When I

Re: Knowledge Management Install

2011-01-10 Thread Easter, David
, 2011 07:11 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Install ** I would suggest putting it on a different server entirely because we ran into some API issues trying to install it on the same server as the Mid Tier. It looks like you are using your application server, so you

Re: Knowledge Management Install

2011-01-10 Thread Joe Martin D'Souza
: Monday, January 10, 2011 10:08 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Install ** Ø RKM has literally nothing to do with Remedy aside from some minor integrations, so it won’t be like dealing with another Remedy app. While

Knowledge Management Install

2011-01-07 Thread Brittain, Mark
Hi All TGIF, I am planning on installing Knowledge Management 7.1 and am looking for any helpful hints, or issues that I might encounter. Currently I am running ARS 6.3 patch 20, Oracle 9.2 on SunOS 5.9 and all forms are custom made. Current plan is not to use the web interface, just the