Re: New Product Catalog Data Import - Disappointed!

2011-06-21 Thread Rahul Vedak
Some of your observations about Product Catalog data are true. When we analyzed the issue retrospectively, QA spent most energy to verify the update gets installed successfully in customer environments and there was less focus on verifying the quality of the content. Effective measures are now

Re: New Product Catalog Data Import - Disappointed!

2011-06-09 Thread Logan, Kelly
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: Wednesday, June 08, 2011 7:09 AM To: arslist@ARSLIST.ORG Subject: New Product Catalog Data Import - Disappointed! Hi, BMC just released new Product Catalog data based on ADDM discovery data. I was hoping to use

New Product Catalog Data Import - Disappointed!

2011-06-08 Thread Peter Romain
Hi, BMC just released new Product Catalog data based on ADDM discovery data. I was hoping to use this data immediately as we need to reconcile ADDM data with other data sources (HP uCMDB, CiscoWorks and manual audit data). I loaded the data only to find that it looks amateurish. Specifically:

Re: New Product Catalog Data Import - Disappointed!

2011-06-08 Thread Rick Cook
BMC does have a QA department, don't they? Rick On Jun 8, 2011 6:09 AM, Peter Romain p.romain.arsl...@parsolutions.co.uk wrote: Hi, BMC just released new Product Catalog data based on ADDM discovery data. I was hoping to use this data immediately as we need to reconcile ADDM data with other

Re: New Product Catalog Data Import - Disappointed!

2011-06-08 Thread Robert Molenda
IMHO - Lately the BMC QA Department is the customer base :( /IMHO On Wed, Jun 8, 2011 at 4:13 AM, Rick Cook remedyr...@gmail.com wrote: ** BMC does have a QA department, don't they? Rick On Jun 8, 2011 6:09 AM, Peter Romain p.romain.arsl...@parsolutions.co.uk wrote: Hi, BMC just

Re: New Product Catalog Data Import - Disappointed!

2011-06-08 Thread Tommy Morris
: Wednesday, June 08, 2011 6:14 AM To: arslist@ARSLIST.ORG Subject: Re: New Product Catalog Data Import - Disappointed! ** BMC does have a QA department, don't they? Rick On Jun 8, 2011 6:09 AM, Peter Romain p.romain.arsl...@parsolutions.co.uk wrote: Hi, BMC just released new Product

Re: New Product Catalog Data Import - Disappointed!

2011-06-08 Thread Francois Seegers
I guess they could have send it to the list for review/QA :-) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris Sent: Wednesday, June 08, 2011 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: New Product Catalog Data Import - Disappointed