Re: Pending Times

2009-02-04 Thread Jon Gee
I would also like to know the answer to this. --- On Tue, 2/3/09, Shafqat Ayaz shafq...@yahoo.com wrote: From: Shafqat Ayaz shafq...@yahoo.com Subject: Pending Times To: arslist@ARSLIST.ORG Date: Tuesday, February 3, 2009, 5:28 PM ** Hi All this question has probably been asked before

Re: Pending Times

2009-02-04 Thread Ramy S. Ayoub
Re: Pending Times ** I would also like to know the answer to this. --- On *Tue, 2/3/09, Shafqat Ayaz shafq...@yahoo.com* wrote: From: Shafqat Ayaz shafq...@yahoo.com Subject: Pending Times To: arslist@ARSLIST.ORG Date: Tuesday, February 3, 2009, 5:28 PM ** Hi All this question

Re: Pending Times

2009-02-04 Thread SUBSCRIBE arslist Melissa
AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Pending Times ** I would also like to know the answer to this. --- On Tue, 2/3/09, Shafqat Ayaz shafq...@yahoo.com wrote: From: Shafqat Ayaz shafq...@yahoo.com Subject: Pending Times To: arslist@ARSLIST.ORG

Pending Times

2009-02-03 Thread Shafqat Ayaz
Hi All this question has probably been asked before, I have checked the archives and did not find anything, so here goes. Is there any place in Incident Management where it stores the total time while the Incident was in a Pending Status? ITSM 7.01 Many thanks for your help Shafqat Ayaz