Re: Mobile solutions for Remedy ARS/ITSM

2014-10-03 Thread Ray Gellenbeck
+1 For shops that reject the canned apps, custom web views are still the primary solution. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Dean van Deventer - Business Connexion
Claire, Are you talking about this one ? https://communities.bmc.com/docs/DOC-31524 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: 02 October 2014 02:01 AM To: arslist@ARSLIST.ORG Subject: Re: Mobile solutions

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Jason Miller
Since we heavily rely on Citrix that has been able to provide mobility in place of Remedy-specific app for mobility. A number of users enjoy using the User Tool where we still support it and/or IE for our ITSM 8.1 stuff delivered by the Citrix Receiver. Of course this is not true mobility as it

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Sanford, Claire
solutions for Remedy ARS/ITSM ** Claire, Are you talking about this one ? https://communities.bmc.com/docs/DOC-31524 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: 02 October 2014 02:01 AM To: arslist@ARSLIST.ORG Subject: Re: Mobile

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Davin Lindner-Green
] On Behalf Of Dean van Deventer - Business Connexion Sent: Thursday, October 02, 2014 2:09 AM To: arslist@ARSLIST.ORG Subject: Re: Mobile solutions for Remedy ARS/ITSM ** Claire, Are you talking about this one ? https://communities.bmc.com/docs/DOC-31524 From: Action Request System

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Hynes, Douglas
-Green Sent: Thursday, October 02, 2014 3:03 PM To: arslist@ARSLIST.ORG Subject: Re: Mobile solutions for Remedy ARS/ITSM ** rMobility for ITSM is an end-user facing mobile web solution (works on desktop browsers too). Info at http://www.raptek.com/rmobility/ (screenshots, plus a live demo site

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-02 Thread Jason Miller
*To:* arslist@ARSLIST.ORG *Subject:* Re: Mobile solutions for Remedy ARS/ITSM ** rMobility for ITSM is an end-user facing mobile web solution (works on desktop browsers too). Info at http://www.raptek.com/rmobility/ (screenshots, plus a live demo site). It's white, blue and orange...so

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Pierson, Shawn
You mean like this? https://docs.bmc.com/docs/display/public/itsm80/Getting+started+with+BMC+Remedy+with+Smart+IT Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terri Lockwood Sent:

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Sanford, Claire
Someone in the last month or so sent me an email regarding a mobile application for Remedy and it looked great and was not as expensive as some I have seen. I have gone through my email and was not able to find it. I just recently had a forced archive and am bouncing back and forth between my

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread David Charters
Well, Remedy can be designed to have a specific Web view for mobile devices. I would create a custom, simplified view for the Web in mobile devices.  Sent from my Verizon Wireless 4G LTE smartphone div Original message /divdivFrom: Terri Lockwood teresa.lockw...@sungard.com

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Sanford, Claire
While you are at Engage, find Anders Wilhelm, he has a product as well! You will see a lot of great things at the vendor fair part of the conference! Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terri Lockwood Sent: Wednesday, October

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Saji Philip
Mobile reach is another one. But might be expensive.. They will be at Engage.. On Oct 1, 2014 3:06 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** Someone in the last month or so sent me an email regarding a mobile application for Remedy and it looked great and was not as