Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Tauf Chowdhury
To be frank, you should educate the user community on using the view audit log menu option on the change request instead of performing a customization with no value. However, you can just create a filter to push the values you want to the work info that is specific to what you want with

Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Roger Justice
arslist@ARSLIST.ORG Sent: Fri, Apr 11, 2014 9:59 am Subject: Remedy Application Service showing in Submitter and Last Modified Field ** Team, Having a big issue in my remedy environment with Remedy Application Service and AR_Escalator. Believe, it's an Out Of Box behaviour. Scenario: 1, if we

Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Suresh Loganathan
Team, Having a big issue in my remedy environment with Remedy Application Service and AR_Escalator. Believe, it's an Out Of Box behaviour. Scenario: 1, if we reject the change from CHG:Infrastructure Change form. The work info submitter field showing as Remedy Application Service. It's

Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Suresh Loganathan
To: arslist arslist@ARSLIST.ORG Sent: Fri, Apr 11, 2014 9:59 am Subject: Remedy Application Service showing in Submitter and Last Modified Field ** Team, Having a big issue in my remedy environment with Remedy Application Service and AR_Escalator. Believe, it's an Out Of Box behaviour. Scenario

Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan Sent: Friday, April 11, 2014 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Application Service showing in Submitter and Last Modified Field ** Roger/Tauf, Thanks for the information.The ways are 1. Check

Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread Jason Miller
@ARSLIST.ORG] On Behalf Of Suresh Loganathan Sent: Friday, April 11, 2014 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Application Service showing in Submitter and Last Modified Field ** Roger/Tauf, Thanks for the information.The ways are 1. Check the info with audit log and 2. create

Re: Remedy Application Service showing in Submitter and Last Modified Field

2014-04-11 Thread John Sundberg
To: arslist@ARSLIST.ORG Subject: Re: Remedy Application Service showing in Submitter and Last Modified Field ** Roger/Tauf, Thanks for the information.The ways are 1. Check the info with audit log and 2. create customization. am I right? Any idea about AR_Escalator? Recently, we can see