To be frank, you should educate the user community on using the view audit log
menu option on the change request instead of performing a customization with no
value.
However, you can just create a filter to push the values you want to the work
info that is specific to what you want with
arslist@ARSLIST.ORG
Sent: Fri, Apr 11, 2014 9:59 am
Subject: Remedy Application Service showing in Submitter and Last Modified Field
**
Team,
Having a big issue in my remedy environment with Remedy Application Service
and AR_Escalator.
Believe, it's an Out Of Box behaviour. Scenario: 1, if we
Team,
Having a big issue in my remedy environment with Remedy Application
Service and AR_Escalator.
Believe, it's an Out Of Box behaviour. Scenario: 1, if we reject the change
from CHG:Infrastructure Change form. The work info submitter field showing
as Remedy Application Service.
It's
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Apr 11, 2014 9:59 am
Subject: Remedy Application Service showing in Submitter and Last Modified
Field
**
Team,
Having a big issue in my remedy environment with Remedy Application
Service and AR_Escalator.
Believe, it's an Out Of Box behaviour. Scenario
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan
Sent: Friday, April 11, 2014 10:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Application Service showing in Submitter and Last
Modified Field
**
Roger/Tauf,
Thanks for the information.The ways are 1. Check
@ARSLIST.ORG] On Behalf Of Suresh Loganathan
Sent: Friday, April 11, 2014 10:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Application Service showing in Submitter and Last
Modified Field
**
Roger/Tauf,
Thanks for the information.The ways are 1. Check the info with audit log
and 2. create
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Application Service showing in Submitter and Last
Modified Field
**
Roger/Tauf,
Thanks for the information.The ways are 1. Check the info with audit log
and 2. create customization.
am I right? Any idea about AR_Escalator? Recently, we can see
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