relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hodgdon, Paul
Sent: Thursday, January 31, 2013 8:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM in 7.6.04
**
Thanks David. Is there a ballpark license
@ARSLIST.ORG
Subject: Re: SRM in 7.6.04
**
Yes, SRM requires additional licensing.
You'll need Service Management Specialist licenses for the administrator(s),
analysts or back end technicians.
Or, if you've purchased the Suite User bundle, a user utilizing that bundle
also has SRM rights.
F
r BMC Software, Inc.
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On
Behalf Of Hodgdon, Paul [paul.hodg...@unh.edu]
Sent: Thursday, January 31, 2013 6:32 PM
To: arslist@ARSLIST.ORG
Subject: SRM in 7.6.04
**
I was recently reviewing a t
I was recently reviewing a technical assessment from a third party BMC partner
we had hired and was curious if SRM requires additional licensing. In the
document they referenced read only licences, which I assume is similar to that
of approvers. The reason I ask is that we do own the ITSM 7.6.
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