Re: SRM in 7.6.04

2013-02-01 Thread Easter, David
relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hodgdon, Paul Sent: Thursday, January 31, 2013 8:26 PM To: arslist@ARSLIST.ORG Subject: Re: SRM in 7.6.04 ** Thanks David. Is there a ballpark license

Re: SRM in 7.6.04

2013-01-31 Thread Hodgdon, Paul
@ARSLIST.ORG Subject: Re: SRM in 7.6.04 ** Yes, SRM requires additional licensing. You'll need Service Management Specialist licenses for the administrator(s), analysts or back end technicians. Or, if you've purchased the Suite User bundle, a user utilizing that bundle also has SRM rights. F

Re: SRM in 7.6.04

2013-01-31 Thread Easter, David
r BMC Software, Inc. From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Hodgdon, Paul [paul.hodg...@unh.edu] Sent: Thursday, January 31, 2013 6:32 PM To: arslist@ARSLIST.ORG Subject: SRM in 7.6.04 ** I was recently reviewing a t

SRM in 7.6.04

2013-01-31 Thread Hodgdon, Paul
I was recently reviewing a technical assessment from a third party BMC partner we had hired and was curious if SRM requires additional licensing. In the document they referenced read only licences, which I assume is similar to that of approvers. The reason I ask is that we do own the ITSM 7.6.