(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, May 15, 2008 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Sync Search Timeout Defect (UNCLASSIFIED)
I wonder if they are going to provide the hot fix to those of us who
opened issues on this several times over the past year
: Re: Sync Search Timeout Defect (UNCLASSIFIED)
I wonder if they are going to provide the hot fix to those of us who
opened issues on this several times over the past year against 7.0 and
then 7.1, but they closed them all after logging defects. I doubt it.
Christopher Strauss, Ph.D.
Call Tracking
@ARSLIST.ORG
Subject: Sync Search Timeout Defect (UNCLASSIFIED)
Classification: UNCLASSIFIED
Caveats: NONE
All,
If you have ARS Version 7.1 Patch 002 of the Admin Tool, there is a
defect (SW00291500) with Sync Search. I worked with Remedy Technical
Support (RTS) to obtain a Hot Fix
: Saturday, June 07, 2008 12:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Sync Search Timeout Defect (UNCLASSIFIED)
**
Are we going to have to double (and triple check) _ALL_ of the files in
patch distributions again? This seems like a issue (again)...
Robert
On Fri, Jun 6, 2008 at 11:17 AM
Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, May 15, 2008 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Sync Search Timeout Defect (UNCLASSIFIED)
Classification: UNCLASSIFIED
Caveats: NONE
All,
If you have ARS Version 7.1 Patch 002 of the Admin Tool, there is a
defect (SW00291500) with Sync Search. I
://itsm.unt.edu/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, May 15, 2008 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Sync Search Timeout Defect (UNCLASSIFIED)
Classification
Classification: UNCLASSIFIED
Caveats: NONE
All,
If you have ARS Version 7.1 Patch 002 of the Admin Tool, there is a
defect (SW00291500) with Sync Search. I worked with Remedy Technical
Support (RTS) to obtain a Hot Fix for this and it worked great.
RTS tell me that if you encounter the same
Texas Computing IT Center
http://itsm.unt.edu/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC
Sent: Thursday, May 15, 2008 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Sync Search Timeout Defect
Thanks, Gordon. Nice to know that there's a fix, it's been a sore spot for
many. Interesting that it was related to content and not capacity.
Hopefully, an internal bug was created to clear up the content issues as
well.
I think the new admin tool will be differently-abled, to be euphemistic in
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