Re: error when using BPCU,

2011-04-08 Thread strauss
kram Sent: Friday, April 01, 2011 10:54 PM To: arslist@ARSLIST.ORG Subject: Re: error when using BPCU, ** Below mentioned Exception is thrown by AR Java API. We get this exception in 703 version. Reason is - somehow definition format for some of the (4~5) diary fields is incorrect. Below mentio

Re: error when using BPCU,

2011-04-04 Thread Sean Varkey
Hi Vikram, Yes, we can identify that it is an issue with diary fields, however could you please let us know how to identify these diary fields? Best Regards,John Joseph Date: Fri, 1 Apr 2011 22:53:53 -0500 From: vikram_shi...@bmc.com Subject: Re: error when using BPCU, To: arslist@ARSLIST.ORG

Re: error when using BPCU,

2011-04-01 Thread Shinde, Vikram
, Vikram From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Friday, April 01, 2011 7:35 PM To: arslist@ARSLIST.ORG Subject: Re: error when using BPCU, ** I asked support about this very similar error on 25 February. They have not

Re: error when using BPCU,

2011-04-01 Thread strauss
: arslist@ARSLIST.ORG Subject: error when using BPCU, ** Hello All, When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3 environment, it gives the following error messages; The BPCU version is "Best Practice Conversion Utility 7.6.04 Build 002 201101141059". 2011-03-31 14:

error when using BPCU,

2011-04-01 Thread Sean Varkey
Hello All, When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3 environment, it gives the following error messages; The BPCU version is "Best Practice Conversion Utility 7.6.04 Build 002 201101141059". 2011-03-31 14:44:23] INFO - 1,996 forms retrieved from the server [2011-03-3