Hi,
I just added a Role to the People-permission-interface, and that was no
problem.
To add a Role to the People-permission-interface under an existing Product
Name, you just submit a ticket into LIC:SYS-License Permission Map:
Permission Group = Name of my Group
Permission Group ID = 10123
Hi All,
i would like to display directly the 'Requester Console' for my user
requesters !
is it possible ? How do ?
thx
Peter
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If it is for all, then you can set the page as default in the Server
Information,
But it is for specific user then you can do it via work flows.
On Thu, May 24, 2012 at 2:43 PM, team.rem...@libero.it
team.rem...@libero.it wrote:
Hi All,
i would like to display directly the 'Requester Console'
Hi,
I guess you can put it in as system default home-page.
Or you can update the users AR System User Preference record to point to
that home-page.
Or you can have the enter the system via an URL that points to the
Requester Console instead of going to http://midtierserver/arsys/. If they
Hi Rajesh,
I need to set Home page, Requester Console, for all users with Read license !
This User must connect directly on Requester console page, without pass by IT
Home...
Can U help Me ?
Thank's in advance
Peter.
I forgot to inform you that i use:
Ar Server 7.1
BMC Remedy Incident Management 7.0
SO Windows Server 2003
Bye
P
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Dave got it right. Only 2 Product Catalog Updates are available till now
(Jan-12 and Apr-12). In future release of July-12 update, it will contain
everything in January and April plus new entries.
- Rahul
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
As misi said you can set the home page you need in the User preference
form, but its one time activity where you need to set this parameter for
all the user's with read permission
Setting the defualt page as requestor console will make the page as default
for all.
before checking for another
Something that I have is a custom webpage on my MidTier that redirects based on
which incoming DNS host name the user is coming from (options are remedy or
the physical server hostname for I.T. staff or help for end users. I think I
got this from someone on the ARSList but I forgot who so I
Another approach may be to create a filter running against the People form that
fires on Create and Modify. The filter should PUSH 'License Type'(not sure
what the actual or DB name is) to similar newly created custom fields on the
User Preference form. Create an additional filter to run
Jose,
Maybe this is included in your statement about making all admin passwords the
same: I'd suggest that any people that use both systems (admins, developers)
have different passwords on each system. I even made my login name different
on the two. The purpose for me is to help avoid
Works on our Windows 7 desktops (32 bit)
Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steve McDonald
Sent: Thursday, May 24, 2012 10:28 AM
To: arslist@ARSLIST.ORG
Subject: Right click results list to email broken in Windows7?
** Hello all,
You're right. I wrote a draft of the post yesterday and recommended to have
weak passwords on DEV and strong passwords on PRO (and different passwords
for each account). That includes your recommendation. But I will explicity
include it and your rationale.
Thanks!
Jose M. Huerta
Project
Andy,
Thank you for you help.
Bingo, the port was not open. What we did was to open all of the ports to Cast
Iron. Do you know what port is used to send the web service call?
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew
Web services (http traffic) usually on port 80 or 8080 depends on web
server config. You can always test in browser by adding :80 or :8080
after servername.
Regards,
Andrew C. Goodall
Software Engineer
Development Services
ago...@jcpenney.com
jcpenney
6501 Legacy Drive
Plano, TX
Or depending on what version you're on, you can go to the system default record
in the Application preferences form and set the Default Home Page to the
Requester Console.
- Original Message -
From: Shawn Pierson shawn.pier...@sug.com
To: arslist@ARSLIST.ORG
Sent: Thursday, May 24,
This should be classified as Friday Humor! BMC has pretty much said... We
don't know how to do it, so we will take the functionality away... The very
last line of the KB article makes my blood boil!
Hence, from 7.6.04 SP2 onwards the print option is removed
~
Knowledge
Has anyone encountered an error similar to this when consuming a web service?
When testing a filter that contains the web service, it does not even hit the
java plugin as none of the arjava log get updated at the time of the error.
I am on ARS 7.6.03
Joe
Now the question is does BMC condone this type of behavior? Am I just
asking for trouble by using BMC's workflow?
There is an article that also describes the process in the
BMC Communities that looks like it was created by a BMC employee
Not exactly that error but similar. What do you have in the
pluginsvr/log4j_pluginsvr.xml file for the level value?
Set your level to debug and bounce the java pluginsvr. That will give you the
most info.
logger name=com.bmc.arsys.pluginsvr
level value=debug /
Fred,
I got no remote access or I would have done it right now.. I think we are on
debug level though.. I'll check tomorrow and let you know if we weren't on
debug and if setting it to that does end up writing some content to it..
Thanks for the suggestion to up the log level to debug
Be glad ... I am connected remote waiting for another app (that we interface
with) to do their maintenance before I can call it quit for the night.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent:
Hi,
I do not see how this can be a problem. You are only leveraging the
functionality built by BMC. You are not even changing any workflow.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License -
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