Re: Asset Create and Update Permission Limits
Hi, Please find some additional info below: If you are an Asset Admin for a Company you can create, update and delete any asset. Comments: True. Additionally, you can 1. Access to do Bulk Updates 2. Access to Manage Inventory 3. Ability to relate one CI to other 4. Full access to manage all configurations 5. Full access to manage all costs 6. Full Access to manage all schedules If you are an Asset User and are a member of any of the Supported by groups related to an asset then you can modify that asset (with some limitations). Comments: True, Full Access to those CI’s affiliated to their support groups (read access to others). HTH -- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Friday, August 31, 2012 1:47 AM To: arslist@ARSLIST.ORG Subject: Asset Create and Update Permission Limits ITSM 7.6.4 sp2 The Asset Management application appears to have only two levels of permissioning (not concerned update Asset Viewer). This my understanding: If you are an Asset Admin for a Company you can create, update and delete any asset. If you are an Asset User and are a memeber of any of the Supported by groups related to an asset then you can modify that asset (with some limitations). Are there any other levels that I am missing? Is there something between the Asset Admin and the Supported by permissioning? Thank you Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: If BMC Remedy had a theme song
Most excellent!!! -John On Thu, Aug 30, 2012 at 11:00 PM, Maddala, Venkat venkat.madd...@ncr.comwrote: ** Got some serious development to do this weekend, so made a playlist form all the theme song nominations. ** ** Here is the Spotify playlist: Remedy Theme Songshttp://open.spotify.com/user/venkatmaddala/playlist/68oSEvUd2uE85Bb9Ve79Li ** ** Tracks included: 99 bottles of beer on the wall Thunderstruck AC/DC Boulevard of Broken Dreams by Green Day Top Gun Theme Song Danger Zone Someone I use to know by Gotye 99 problems - Jay-Z Pandemonium - HIM The change - Evanescence Personal Jesus - Depeche mode If I Had my way by Valerie Dunbar Ring of Fire - Johnny Cash Start me up by Rolling Stones Take this Job and Shove it Remedy by the Black Crowes Remedy by Little Boots Hotel California Poison by The Prodigy The Remedy by Jason Mraz No More Drama by Mary J. Blige Wouldn't It Be Good by Nik Kershaw ** ** ** ** Happy Weekend everyone… Venkat Maddala http://RemediesForRemedy.com ** ** ** ** -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Wednesday, August 29, 2012 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song ** ** Wouldn't It Be Good - Nik Kershaw ** ** ** ** -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent: Wednesday, August 29, 2012 3:43 PM To: arslist@ARSLIST.ORG Subject: Re: EXTERNAL: Re: If BMC Remedy had a theme song ** ** ** ** ** Got my vote. ** ** I saw him live in Camden NJ on Sunday night. ** ** ** ** Thank you, ** ** --- John J. Reiser Remedy Developer/Administrator ** ** Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ** ** ** ** From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of Roney Varghese Sent: Wednesday, August 29, 2012 2:52 PM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Re: If BMC Remedy had a theme song ** ** ** ** ** ** ** Yeah I donno if you guys have heard this one. It always makes me think about remedy. ** ** ** ** ** ** Jason Mraz The Remedy ** ** ** ** ** ** Chorus. ** ** The remedy is the experience. This is a dangerous liaison I say the comedy is that it's serious. This is a strange enough new play on words I say the tragedy is how you're gonna spend The rest of your nights with the light on So shine the light on all of your friends When it all amounts to nothing in the end. ** ** Regards, ** ** Roney Samuel Varghese ** ** ** ** Sent from my iPad ** ** ** ** On Aug 29, 2012, at 1:12 PM, Pierson, Shawn shawn.pier...@sug.com wrote: ** ** ** ** ** I’ve always thought of the song by The Prodigy, “Poison.” The lyrics are mostly the two guys singing back and forth, “I got the poison…” then the other “I got the remedy, I got the pulsating rhythmical remedy.” I don’t know about you, but my 7.6.4 installation is neither pulsating or rhythmical. I’m not sure if that’s good or bad. ** ** ** ** Thanks, ** ** ** ** Shawn Pierson ** ** Remedy Developer | Energy Transfer ** ** ** ** From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Tuesday, August 28, 2012 5:03 PM To: arslist@ARSLIST.ORG Subject: OT: If BMC Remedy had a theme song ** ** ** ** ** ** ** ** ** (I went to a baseball game last night (Minnesota Twins) -- and for some reason I was paying attention to the theme song for each batter -- kind of fun) ** ** ** ** Anyways, if BMC Remedy had a theme song - what would it be? ** ** ** ** ** ** ** ** ** ** ** ** ** ** -John ** ** ** ** ** ** ** ** -- ** ** John Sundberg ** ** Kinetic Data, Inc. Your Business, Your Process Recipient
Re: Asset Create and Update Permission Limits
Thank you for the extra information but I was looking to confirm that there are no other levels of permissions within Asset management, something between an Asset Admin and being in a Supported by group. As an Asset Admin you can do everything or if you are an Asset User within a Supported by group you have some limited update permissions. We are finding this permission model very limiting. Assets can bounce around different parts of the country and having to keep updating the Supported by group each time the asset moves is a task our end users do not want to handle. The only other choice I see is making them all Asset Admins or modifying underlying ITSM work flow, groups and roles. Has anybody had this same issue? Thank you again. Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: If BMC Remedy had a theme song
Very nice… From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Maddala, Venkat Sent: Friday, August 31, 2012 12:01 AM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song ** Got some serious development to do this weekend, so made a playlist form all the theme song nominations. Here is the Spotify playlist: Remedy Theme Songs http://open.spotify.com/user/venkatmaddala/playlist/68oSEvUd2uE85Bb9Ve79Li Tracks included: 99 bottles of beer on the wall Thunderstruck AC/DC Boulevard of Broken Dreams by Green Day Top Gun Theme Song Danger Zone Someone I use to know by Gotye 99 problems - Jay-Z Pandemonium - HIM The change - Evanescence Personal Jesus - Depeche mode If I Had my way by Valerie Dunbar Ring of Fire - Johnny Cash Start me up by Rolling Stones Take this Job and Shove it Remedy by the Black Crowes Remedy by Little Boots Hotel California Poison by The Prodigy The Remedy by Jason Mraz No More Drama by Mary J. Blige Wouldn't It Be Good by Nik Kershaw Happy Weekend everyone… Venkat Maddala http://RemediesForRemedy.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54 Sent: Wednesday, August 29, 2012 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song Wouldn't It Be Good - Nik Kershaw -Original Message- From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent: Wednesday, August 29, 2012 3:43 PM To: mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: Re: EXTERNAL: Re: If BMC Remedy had a theme song ** Got my vote. I saw him live in Camden NJ on Sunday night. Thank you, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG] On Behalf Of Roney Varghese Sent: Wednesday, August 29, 2012 2:52 PM To: mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: EXTERNAL: Re: If BMC Remedy had a theme song ** Yeah I donno if you guys have heard this one. It always makes me think about remedy. Jason Mraz The Remedy Chorus. The remedy is the experience. This is a dangerous liaison I say the comedy is that it's serious. This is a strange enough new play on words I say the tragedy is how you're gonna spend The rest of your nights with the light on So shine the light on all of your friends When it all amounts to nothing in the end. Regards, Roney Samuel Varghese Sent from my iPad On Aug 29, 2012, at 1:12 PM, Pierson, Shawn mailto:shawn.pier...@sug.com shawn.pier...@sug.com wrote: ** I’ve always thought of the song by The Prodigy, “Poison.” The lyrics are mostly the two guys singing back and forth, “I got the poison…” then the other “I got the remedy, I got the pulsating rhythmical remedy.” I don’t know about you, but my 7.6.4 installation is neither pulsating or rhythmical. I’m not sure if that’s good or bad. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Tuesday, August 28, 2012 5:03 PM To: mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: OT: If BMC Remedy had a theme song ** (I went to a baseball game last night (Minnesota Twins) -- and for some reason I was paying attention to the theme song for each batter -- kind of fun) Anyways, if BMC Remedy had a theme song - what would it be? -John -- John Sundberg Kinetic Data, Inc. Your Business, Your Process Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award mailto:john.sundb...@kineticdata.com john.sundb...@kineticdata.com 651.556.0930 I http://www.kineticdata.com www.kineticdata.com http://www.kineticdata.com/ http://www.kineticdata.com/ _attend WWRUG12 http://www.wwrug.com www.wwrug.com ARSlist: Where the Answers Are_ Private and confidential as detailed
OT: If BMC Remedy had a theme song
My playlist would also include, with the titles speaking for themselves... Push It - Garbage Crazy - Gnarls Barkley 21st Century Breakdown - Green Day Can I play with Madness - Iron Maiden Fix You - The Offspring Frayed Ends of Sanity - Metallica Don't Look Back In Anger - Oasis First It Giveth - Queens of the Stone Age The Way It Is - The Strokes Everybody Wants The Same Thing - Scissor Sisters Try, Try, Try - Smashing Pumpkins Walk Away - Franz Ferdinand Changes - David Bowie I think I've contributed my two cents to this thread now Keith Sinclair Sr. Application Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Friday, August 31, 2012 7:36 AM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song ** Most excellent!!! -John On Thu, Aug 30, 2012 at 11:00 PM, Maddala, Venkat venkat.madd...@ncr.commailto:venkat.madd...@ncr.com wrote: ** Got some serious development to do this weekend, so made a playlist form all the theme song nominations. Here is the Spotify playlist: Remedy Theme Songshttp://open.spotify.com/user/venkatmaddala/playlist/68oSEvUd2uE85Bb9Ve79Li Tracks included: 99 bottles of beer on the wall Thunderstruck AC/DC Boulevard of Broken Dreams by Green Day Top Gun Theme Song Danger Zone Someone I use to know by Gotye 99 problems - Jay-Z Pandemonium - HIM The change - Evanescence Personal Jesus - Depeche mode If I Had my way by Valerie Dunbar Ring of Fire - Johnny Cash Start me up by Rolling Stones Take this Job and Shove it Remedy by the Black Crowes Remedy by Little Boots Hotel California Poison by The Prodigy The Remedy by Jason Mraz No More Drama by Mary J. Blige Wouldn't It Be Good by Nik Kershaw Happy Weekend everyone... Venkat Maddala http://RemediesForRemedy.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
AD: WWRUG12: Last day before the next increase
Just a reminder that the rate goes up Sept. 1st. Tomorrow (EST) Take a look at the content and you will see why a record number of folks will be at the conference. Our Technology Showcase is also getting close to full with some new sponsors. www.wwrug12.com for all the details. I don't say this lightly: This will be our best WWRUG yet, and if you are in the BMC Remedy world, Including Remedy, CMDB, ADDM, Analytics etc. you don't want to miss this education packed event! Remember, there is also an Evening with Engineering hosted by Doug Mueller which is, as far as I know, Unique to RUG. Access to the people that created what you develop with! Hope to see you there. Daniel Chairman of WWRUG12 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: driver.exe, row counts...
Does it use rownum? I think that's how you do it via SQL if I remember correctly On 30 Aug 2012, at 17:04, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: Yes...SQL...I'm curious how it handles the same situation in Oracle... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Thursday, August 30, 2012 8:26 AM To: arslist@ARSLIST.ORG Subject: Re: driver.exe, row counts... One thing to remember ... Oracle does not support TOP, so I didn't think Remedy would be using it. (Is your example from the SQL log on the server?) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Thursday, August 30, 2012 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: driver.exe, row counts... Misi, I tend to agree with you, but in the last several years I found MANY things that the Remedy server does poorly...I'll give you an example. You need to get the sum of a particular table column via filter with the default server side table chunk of 1000, and you have 200,000 records in the table. Issuing a SELECT SUM(COLUMN) FROM TABLE WHERE QUALIFICATION returns the result in sub second. If you however do a set-field COLSUM(COLUMN), it's interesting to watch the Remedy server do its thing and how it does itaccording to the docs, the server side table chunk size is used to manage memory, but in this situation it actually causes NO memory savings, and causes the entire process to take WAYYY T long...basically what it does is SELECT TOP 1001 C1, C2, C3, etc FROM TABLE WHERE QUALIFICATION Where C1-x are the columns in the table. Then it determines that there are more records than that, so it adds 1000 to the select SELECT TOP 2001 C1, C2, C3, etc FROM TABLE WHERE QUALIFICATION Again, determining that it needs more records Etc It continues issuing queries until the 'top' is high enough to select all of the records, each subsequent select taking more time than the last. I have seen this process take over 10 minutes with a single transaction in a custom system I was working on at the time. Converting COLSUM set-field calls to SELECT SUM calls greatly enhanced the performance and scalability of the process. I agree with you that things should be done 'inside' the Remedy framework where that doesn't significantly impact performance of the process, but I have come across countless situations in the last several years that pushed Remedy beyond its boundaries and needed 'help' from other methods of doing things to get them done properly. In fact I'm presenting one of those @ RUG this year :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Wednesday, August 29, 2012 10:14 PM To: arslist@ARSLIST.ORG Subject: Re: driver.exe, row counts... Hi, Well, this particular code might very well work across databases. The other main concern with Direct SQL is that it is untraceable by the AR System. The AR System does not understand what you are doing, and you can not use AR tools to trace and analyze it in the same way as other workflow. Then we have the issue of going straight at the T-tables, and other things related to datatype-conversion for timestamps, enum-values You will also be bypassing permissions. I am convinced that using the ARAPI and the provided AR-workflow-actions is worth some effort in lieu of direct SQL. Even if it would mean some small performance hit. In this specific case, it much depends on the nomber of records in the table. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. -Original Message- It might be faster, but it is direct SQL and may not work on any database... select count(*) from HPD_Help_Desk Does Remedy support a database where the above ANSI SQL won't work? I suppose if ARS implements view names for their tables differently in another database, it would not be HPD_Help_Desk, but does anyone know of which database that would be? Just curious because the above works on Oracle and SQL Server. Dale Hurtt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at
Integration with Zen Works
I will look around to see if there is one. Is there an integration or have you created an integration with Zen Works? Andy ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: If BMC Remedy had a theme song
I might add Greenback Boogle - Ima Robot Money for Nothing - Dire Straits Life Is a Lemon and I Want My Money Back - Meat Loaf Here We Go Again - Demi Lovato Damaged - Danity Kane (just swap heart for software) Or this this video (called fix it) http://www.youtube.com/watch?v=katzz57tmm4 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, August 31, 2012 9:48 AM To: arslist@ARSLIST.ORG Subject: OT: If BMC Remedy had a theme song ** My playlist would also include, with the titles speaking for themselves. Push It - Garbage Crazy - Gnarls Barkley 21st Century Breakdown - Green Day Can I play with Madness - Iron Maiden Fix You - The Offspring Frayed Ends of Sanity - Metallica Don't Look Back In Anger - Oasis First It Giveth - Queens of the Stone Age The Way It Is - The Strokes Everybody Wants The Same Thing - Scissor Sisters Try, Try, Try - Smashing Pumpkins Walk Away - Franz Ferdinand Changes - David Bowie I think I've contributed my two cents to this thread now.. Keith Sinclair Sr. Application Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Friday, August 31, 2012 7:36 AM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song ** Most excellent!!! -John On Thu, Aug 30, 2012 at 11:00 PM, Maddala, Venkat venkat.madd...@ncr.com wrote: ** Got some serious development to do this weekend, so made a playlist form all the theme song nominations. Here is the Spotify playlist: Remedy Theme Songs http://open.spotify.com/user/venkatmaddala/playlist/68oSEvUd2uE85Bb9Ve79Li Tracks included: 99 bottles of beer on the wall Thunderstruck AC/DC Boulevard of Broken Dreams by Green Day Top Gun Theme Song Danger Zone Someone I use to know by Gotye 99 problems - Jay-Z Pandemonium - HIM The change - Evanescence Personal Jesus - Depeche mode If I Had my way by Valerie Dunbar Ring of Fire - Johnny Cash Start me up by Rolling Stones Take this Job and Shove it Remedy by the Black Crowes Remedy by Little Boots Hotel California Poison by The Prodigy The Remedy by Jason Mraz No More Drama by Mary J. Blige Wouldn't It Be Good by Nik Kershaw Happy Weekend everyone. Venkat Maddala http://RemediesForRemedy.com _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: If BMC Remedy had a theme song
Money for nothing!!! AWESOME!! Jose Manuel Huerta http://theremedyforit.com/ On Fri, Aug 31, 2012 at 6:51 PM, Howard Richter hbr4...@gmail.com wrote: Money for Nothing - Dire Straits ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Customizing view ID
What I have noticed in DS 7.6.04 is the View ID cannot be changed for the initial view of a new form. When adding additional views to a form you can change the View ID before saving the new view. I have used archgid.exe to update View IDs without any issue. Looks like Victor will need to use archgid.exe to change the initial View ID for a new form and then from there on out you can change it in Dev Studio. Jason On Thu, Aug 23, 2012 at 8:37 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, If it can be changed in DevStudio, do so. If not, it might be necessary to export to DEF, change the id in an editor, and reimport the DEF. There is also the archgid which I have not heard anything about in a long time... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello Listers, When a new form or view is created with Developer Studio a View ID is automatically generated. Is it possible to manually assign this ID? I have a given range that I need my objects IDs to fall within. Is it even necessary to contain view ids within a range? What happens if two form definitions with the same ID from two different developing environments are imported to the same live environment? Any comments? Thanks and Regards, Victor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Customizing view ID
Either use archgid after saving the form or when creating the form do a Form - Duplicate View (and set the ID to what you want it to be). Then you can delete the original default view that is generated and just work with the view that has your view ID. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, August 31, 2012 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Customizing view ID ** What I have noticed in DS 7.6.04 is the View ID cannot be changed for the initial view of a new form. When adding additional views to a form you can change the View ID before saving the new view. I have used archgid.exe to update View IDs without any issue. Looks like Victor will need to use archgid.exe to change the initial View ID for a new form and then from there on out you can change it in Dev Studio. Jason -Original Message- On Thu, Aug 23, 2012 at 8:37 AM, Misi Mladoniczky wrote: Hi, If it can be changed in DevStudio, do so. If not, it might be necessary to export to DEF, change the id in an editor, and reimport the DEF. There is also the archgid which I have not heard anything about in a long time... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Victor Sent: Thursday, August 23, 2012 9:12 AM To: arslist@ARSLIST.ORG Subject: Customizing view ID Hello Listers, When a new form or view is created with Developer Studio a View ID is automatically generated. Is it possible to manually assign this ID? I have a given range that I need my objects IDs to fall within. Is it even necessary to contain view ids within a range? What happens if two form definitions with the same ID from two different developing environments are imported to the same live environment? Any comments? Thanks and Regards, Victor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Customizing view ID
Good point! Even easier. On Fri, Aug 31, 2012 at 11:12 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Either use archgid after saving the form or when creating the form do a Form - Duplicate View (and set the ID to what you want it to be). Then you can delete the original default view that is generated and just work with the view that has your view ID. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, August 31, 2012 1:01 PM To: arslist@ARSLIST.ORG Subject: Re: Customizing view ID ** What I have noticed in DS 7.6.04 is the View ID cannot be changed for the initial view of a new form. When adding additional views to a form you can change the View ID before saving the new view. I have used archgid.exe to update View IDs without any issue. Looks like Victor will need to use archgid.exe to change the initial View ID for a new form and then from there on out you can change it in Dev Studio. Jason -Original Message- On Thu, Aug 23, 2012 at 8:37 AM, Misi Mladoniczky wrote: Hi, If it can be changed in DevStudio, do so. If not, it might be necessary to export to DEF, change the id in an editor, and reimport the DEF. There is also the archgid which I have not heard anything about in a long time... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Victor Sent: Thursday, August 23, 2012 9:12 AM To: arslist@ARSLIST.ORG Subject: Customizing view ID Hello Listers, When a new form or view is created with Developer Studio a View ID is automatically generated. Is it possible to manually assign this ID? I have a given range that I need my objects IDs to fall within. Is it even necessary to contain view ids within a range? What happens if two form definitions with the same ID from two different developing environments are imported to the same live environment? Any comments? Thanks and Regards, Victor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Join Forms in ITSM 76 Apps
I believe all of the Applications in ITSM 7.6 sp2 and later expect you to be using overlays. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Tuesday, August 28, 2012 10:10 AM To: arslist@ARSLIST.ORG Subject: Re: Join Forms in ITSM 76 Apps Does anybody have a solution for this issue? Thank you -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Monday, August 20, 2012 7:00 AM To: arslist@ARSLIST.ORG Subject: Join Forms in ITSM 76 Apps ITSM 7.6 sp2 ARS 7.6sp2 Want to create a join form between two classes. One class is BMC:PhysicalLocation and the other is a custom class. I can create the join form using the developer tool but none of the underlying forms permissions (roles) are carried forward, not even Public. I tried adding my join form directly to the Asset Management application but that was not allowed. I then tried creating the join form from the Asset Management Application but it said I had to Overlay the object first, which is not possible unless you change your development mode and that does not sound like something I want to do. How does one easily create join forms against classes that carry forward underlying permissions? Thank you Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.comwrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
Hey, I haven't looked into those for a while. There was a nice one I was looking at a few years ago. It had a house on top and landing strip. ;-) On Fri, Aug 31, 2012 at 11:39 AM, patrick zandi remedy...@gmail.com wrote: ** Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.comwrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
He, he seems that you took so seriously my words. Of course it is a miss from my defense plan. But in the past I managed several domains, and when a domain starts to be blocked by some firewall vendor, you must take care of it, since it can go out of your hands. Blacklist are by definition black and evil! And I have no problem inserting an exception to bypass my plan with one site. It was just to warm the list managers. Regards, Jose Manuel Huerta http://theremedyforit.com/ On Fri, Aug 31, 2012 at 9:05 PM, Jason Miller jason.mil...@gmail.comwrote: ** Hey, I haven't looked into those for a while. There was a nice one I was looking at a few years ago. It had a house on top and landing strip. ;-) On Fri, Aug 31, 2012 at 11:39 AM, patrick zandi remedy...@gmail.comwrote: ** Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.comwrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
It's Friday, time for some humor. Seriously though thanks for point this out. It is better to know that it is happening to somebody than not know. Jason On Fri, Aug 31, 2012 at 12:42 PM, Jose Manuel Huerta Guillén arsl...@theremedyforit.com wrote: ** He, he seems that you took so seriously my words. Of course it is a miss from my defense plan. But in the past I managed several domains, and when a domain starts to be blocked by some firewall vendor, you must take care of it, since it can go out of your hands. Blacklist are by definition black and evil! And I have no problem inserting an exception to bypass my plan with one site. It was just to warm the list managers. Regards, Jose Manuel Huerta http://theremedyforit.com/ On Fri, Aug 31, 2012 at 9:05 PM, Jason Miller jason.mil...@gmail.comwrote: ** Hey, I haven't looked into those for a while. There was a nice one I was looking at a few years ago. It had a house on top and landing strip. ;-) On Fri, Aug 31, 2012 at 11:39 AM, patrick zandi remedy...@gmail.comwrote: ** Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.comwrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
Hey, those silos are going for stupid amounts of money. No joke: missilebases.com... From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, August 31, 2012 2:05 PM To: arslist@ARSLIST.ORG Subject: Re: ARSlist is not to be trusted ** Hey, I haven't looked into those for a while. There was a nice one I was looking at a few years ago. It had a house on top and landing strip. ;-) On Fri, Aug 31, 2012 at 11:39 AM, patrick zandi remedy...@gmail.commailto:remedy...@gmail.com wrote: ** Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.commailto:jason.mil...@gmail.com wrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ARSlist is not to be trusted
It has happened before, it will happen again, ARSlist doesnt remain blacklisted for anyone, no big whoop. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: August 31, 2012 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: ARSlist is not to be trusted ** It's Friday, time for some humor. Seriously though thanks for point this out. It is better to know that it is happening to somebody than not know. Jason On Fri, Aug 31, 2012 at 12:42 PM, Jose Manuel Huerta Guillén arsl...@theremedyforit.com wrote: ** He, he seems that you took so seriously my words. Of course it is a miss from my defense plan. But in the past I managed several domains, and when a domain starts to be blocked by some firewall vendor, you must take care of it, since it can go out of your hands. Blacklist are by definition black and evil! And I have no problem inserting an exception to bypass my plan with one site. It was just to warm the list managers. Regards, Jose Manuel Huerta http://theremedyforit.com/ On Fri, Aug 31, 2012 at 9:05 PM, Jason Miller jason.mil...@gmail.com wrote: ** Hey, I haven't looked into those for a while. There was a nice one I was looking at a few years ago. It had a house on top and landing strip. ;-) On Fri, Aug 31, 2012 at 11:39 AM, patrick zandi remedy...@gmail.com wrote: ** Jason, you need an old silo to live in then... lol On Fri, Aug 31, 2012 at 1:51 PM, Jason Miller jason.mil...@gmail.com wrote: ** That is it! I am out of here. I am going to go someplace that is trusted. It was nice knowing you all. -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Customizing view ID
This is a ‘me too’ kind of a response.. I have observed the same too.. I have also ‘heard’ some talk that the Id that it automatically assigns, is used internally by the AR Server to know that it’s the Default Admin View. But I never believed that, because you can change the default admin view to something else and the view ID doesn’t’ change.. So given that, I would love to know if there was intent behind not allowing a user to fix the view ID while form creation, and if so what that intent was. Because it would have been nice to be able to fix it before creating the form rather than using the archgid to achieve that.. Joe From: Jason Miller Sent: Friday, August 31, 2012 2:00 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Customizing view ID ** What I have noticed in DS 7.6.04 is the View ID cannot be changed for the initial view of a new form. When adding additional views to a form you can change the View ID before saving the new view. I have used archgid.exe to update View IDs without any issue. Looks like Victor will need to use archgid.exe to change the initial View ID for a new form and then from there on out you can change it in Dev Studio. Jason On Thu, Aug 23, 2012 at 8:37 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, If it can be changed in DevStudio, do so. If not, it might be necessary to export to DEF, change the id in an editor, and reimport the DEF. There is also the archgid which I have not heard anything about in a long time... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello Listers, When a new form or view is created with Developer Studio a View ID is automatically generated. Is it possible to manually assign this ID? I have a given range that I need my objects IDs to fall within. Is it even necessary to contain view ids within a range? What happens if two form definitions with the same ID from two different developing environments are imported to the same live environment? Any comments? Thanks and Regards, Victor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: OT: If BMC Remedy had a theme song
Can I play with madness would get my vote – I used to be a big IM fan! Did you’ll know their new album is pretty good too? I heard a sample on radio a few weeks ago and it sounds as good as they were back in the 80’s.. Not bad given their ages.. They still can grind those guitars! Joe From: Sinclair, Keith Sent: Friday, August 31, 2012 9:47 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: OT: If BMC Remedy had a theme song ** My playlist would also include, with the titles speaking for themselves… Push It - Garbage Crazy – Gnarls Barkley 21st Century Breakdown – Green Day Can I play with Madness – Iron Maiden Fix You – The Offspring Frayed Ends of Sanity – Metallica Don’t Look Back In Anger – Oasis First It Giveth – Queens of the Stone Age The Way It Is – The Strokes Everybody Wants The Same Thing – Scissor Sisters Try, Try, Try – Smashing Pumpkins Walk Away – Franz Ferdinand Changes – David Bowie I think I’ve contributed my two cents to this thread now…. Keith Sinclair Sr. Application Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Friday, August 31, 2012 7:36 AM To: arslist@ARSLIST.ORG Subject: Re: If BMC Remedy had a theme song ** Most excellent!!! -John On Thu, Aug 30, 2012 at 11:00 PM, Maddala, Venkat venkat.madd...@ncr.com wrote: ** Got some serious development to do this weekend, so made a playlist form all the theme song nominations. Here is the Spotify playlist: Remedy Theme Songs Tracks included: 99 bottles of beer on the wall Thunderstruck AC/DC Boulevard of Broken Dreams by Green Day Top Gun Theme Song Danger Zone Someone I use to know by Gotye 99 problems - Jay-Z Pandemonium - HIM The change - Evanescence Personal Jesus - Depeche mode If I Had my way by Valerie Dunbar Ring of Fire - Johnny Cash Start me up by Rolling Stones Take this Job and Shove it Remedy by the Black Crowes Remedy by Little Boots Hotel California Poison by The Prodigy The Remedy by Jason Mraz No More Drama by Mary J. Blige Wouldn't It Be Good by Nik Kershaw Happy Weekend everyone… Venkat Maddala http://RemediesForRemedy.com _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
