ADM-Timing check

2014-01-27 Thread Shellman, David
List seems quiet this morning. Dave Dave Shellman +1 717 810 3687 tel +1 717 810 2124 fax dave.shell...@te.commailto:dave.shell...@te.com MS 161-043 PO Box 3608 Harrisburg, PA 17105-3608 [cid:image001.gif@01CF1B3B.F226C040]http://www.te.com/

Re: ADM-Timing check

2014-01-27 Thread LJ LongWing
maybe it froze in the cold temps around the country... On Mon, Jan 27, 2014 at 6:44 AM, Shellman, David dave.shell...@te.comwrote: ** List seems quiet this morning. Dave *Dave Shellman*+1 717 810 3687 tel +1 717 810 2124 fax dave.shell...@te.com MS 161-043 PO Box 3608

Re: ADM-Timing check

2014-01-27 Thread Richter, Howard (CEI - Atlanta)
Its hard to type in heavy gloves. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, January 27, 2014 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: [arslist] ADM-Timing check ** maybe it froze in the cold temps around the

Re: ADM-Timing check

2014-01-27 Thread Shellman, David
Must be everyone huddled around their monitors attempting to warm up. I know I need more coffee this morning. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, January 27, 2014 9:10 AM To: arslist@ARSLIST.ORG Subject:

Assignment Menu Locked.

2014-01-27 Thread team.rem...@libero.it
Hi Folks I would like to replace the three sub menu of 'Assignment' of the form HPD: Help Desk Classic, trying to simulate the auto-assignment function. When I run the Developer Studio, and open the form HPD: Help Desk Classic I realize that the fields Assigned Support Company, Assigned

Re: Assignment Menu Locked.

2014-01-27 Thread shambo maitra
Hi pietro, Please let me know the version remedy system. If this is 7.6.04 or above , you need to create field overlay to.modify it. Regards Shambo. On Monday, January 27, 2014, team.rem...@libero.it team.rem...@libero.it wrote: Hi Folks I would like to replace the three sub menu of

Re: ARS 8.1 Patch 2 crashing due to saving in Dev Studio

2014-01-27 Thread Hullule, Kiran
Hi Shawn, When you were performing admin change in developer studio, how many users were logged in to remedy that point in time? As you mentioned you were not able to login via MT or User Tool, it indicates that dispatcher was hung resulting into none of the RPC socket be available to connect

ARS 8.1 Patch 2 crashing due to saving in Dev Studio

2014-01-27 Thread Pierson, Shawn
Good morning, Has anyone run into an issue with ARS 8.1 Patch 2 where it hangs when making certain changes in Developer Studio? If so, do you have a resolution? It's weird, because for example this morning I hid the Environment field on the Copy Change form in ITSM 8.1, and saved it with no

Re: Why do service requests require a Login ID?

2014-01-27 Thread theReel
Thanks Jason. We want to display Incident and Change data. For some of our companies it is only the manager that needs access to the info but for others we want to encourage individual users to logon to the portal to report issues, get updates etc – in turn reducing calls to our desk. We

Re: ARS 8.1 Patch 2 crashing due to saving in Dev Studio

2014-01-27 Thread Terje Moglestue
Does Dev Studio hang or crashes? Any errors? I have had similar issues where Dev Studio 8.1 Patch 2 becomes unresponsive. I am running it as Remote Desktop to one of our development servers. Since no errors - I have just left it - it again becomes responsive after 5-10 minutes. My experience