blue frame on image

I think it would be helpful to post the markup from the page containing the blue frame. There are various answers depending on how mid tier rendered the image/link. For a start, if the image has the border, you probably want style=border-style: none on the image tag.

David Zifchock is out of the office

I will be out of the office starting 03/07/2014 and will not return until 03/11/2014. I will be traveling\in training from 003/207/2014 returning 03/11/2013 , for issues please submit a ticket in http://2929it.schneider-electric.com .

Re: Currency table and Index table for a form

Hi, There is one table that stores index names, yes. The index for field id 1 is implicit for all regular forms, so that would not be in there I think. No, I do not think any tables are created for each currency. For each functional currency defined for an individual currency field the system

Resolved: Scheduled Web(Birt) Report throws exceptions for unqualifed search

Hello, Issue is resolved: Qual 1=1 is not correct - it is taken as unqualified search (it is somehow default in Birt when you do not put your own qual). In cases like this: 1. Report created from Birt - put meaningful qualification (fields, keywords e t.c.) or: 2. Report created from Report

Re: Company Access issue for User through LDAP

Is your push field appending Unrestricted Access to the user form as well? You need to push to the CTM:People Permission group form as well which will take care of the user form. Regards, Roney Samuel Varghese. Sent from my iPhone On Mar 6, 2014, at 11:36 PM, Sumit Vasudev

Row-Level Security on HPD:Help Desk

Good morning, I'm working on something that has been discussed by others here but I'm having trouble conceptualizing how I can do this. The user's requirement is to track confidential Incidents in ITSM. This is defined by setting a flag of some sort (I'm debating making it either a custom

List of Vendors and Solutions

Where can I find a list of Vendors who have built solutions on Remedy ARS? I am interested to know if someone has built a solution that functions similar to Microsoft Dynamics. We have a requirement to use Remedy as an email tracking system with screen shots included in the fields rather than

Re: Row-Level Security on HPD:Help Desk

I think I've come up with a plan but it's a bit of a scary idea to monkey around with permissions on ITSM forms in this way. - I'm going to remove the Unrestricted Access Role from the Request ID field on HPD:Help Desk. - Then I'll create a custom field to take its place, let's say 60701, which

Re: List of Vendors and Solutions

I'm pretty sure that would be considered closely-held sales material, Carol. Rick On Fri, Mar 7, 2014 at 8:02 AM, Carol Carnevali carol.carnev...@broadridge.com wrote: Where can I find a list of Vendors who have built solutions on Remedy ARS? I am interested to know if someone has built a

Filter Guide with Filter to Push Data to New Form

I am hoping someone can point me in the right direction. I have set up a filter guide on a form to generate approval records in a separate form. Basically user submits form A. Form A includes a table with a list of user IDs to generate an approval request for. When form A is moved to a

Re: Filter Guide with Filter to Push Data to New Form

Todd, What you are missing is called 'Phasing'. The push action happens in Phase 2, but the loop is happening in phase 1. What this means is that you are generating X number of pushes, but the pushes aren't occurring at the same time that the guide is looping through the records, and by the time

Re: Filter Guide with Filter to Push Data to New Form

Thanks LJ! That is exactly what I thought it was but I had the wrong characters on the end of my filter. I was thinking it should be ~! Instead of `!. That's what I get for trying to go off my memory instead of looking it up. :) Thanks Again! Todd From: Action Request System discussion

Re: Filter Guide with Filter to Push Data to New Form

Just remember ... If you are trying to push the Request ID from Form A to Form B it will not exist in Phase 1 on the Submit of Form A Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd Sent: Friday, March

Atrium Integrator Pentaho/Spoon Engine

Hey everyone, I have a no brainer question here. Obviously, we all know Atium Integrator replaces AIE. I have looked everywhere but cannot seem to locate the engine it uses? Does Atrium Integrator use the AIE engine? Sometimes on the old AIE you'd have to restart AIE to get it to run

Re: Atrium Integrator Pentaho/Spoon Engine

Spoon is the client that comes with Pentaho. Pentaho is the engine used in AI to do the work. It is loaded as a plugin in one of your plugin servers. If you look in the armonitor.cfg file you should one of the lines loading pentaho jar files. On Fri, Mar 7, 2014 at 1:00 PM, Josh

Re: Atrium Integrator Pentaho/Spoon Engine

Look for the keyword diserver in armonitor.cfg and that is the java plugin responsible to. Load carte server running Atrium Integrator. Regards, Aditya Sent from my BlackBerry® smartphone from !DEA -Original Message- From: LJ LongWing lj.longw...@gmail.com Sender: Action

Re: Atrium Integrator Pentaho/Spoon Engine

Basically Pentaho has Jobs (Data Exchanges) and Transformations (CI/AR Data mappings). Once you have converted your AIE jobs to AI using their conversion utility in the AI Client install, you can access those jobs from the Mid-Tier in the Atrium Integrator console. If you need to restart a

Re: Row-Level Security on HPD:Help Desk

That is loosely what I did years ago adding row level permissions to ITSM 6. This probably isn't as scary of a customization as it appears at first glance. One thing to consider are permissions to related records. Not only relationships to incidents, changes, work orders (you may never even

Re: Atrium Integrator Pentaho/Spoon Engine

Thanks Jesus, I am indepthly familiar with Atrium Integrator, pentaho spoon and AIE. My question is specifically about the engine that AI runs in. For us who have done large amounts of work with AIE over the years its common practice to restart AIE engine specific instances (AIE 001,002

Re: Filter Guide with Filter to Push Data to New Form

GUIDs are a beautiful thing. Use them them instead of Request ID for relationships :) Jason On Fri, Mar 7, 2014 at 10:43 AM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Just remember ... If you are trying to push the Request ID from Form A to Form B it will not exist in Phase 1 on

Re: Atrium Integrator Pentaho/Spoon Engine

See if this helps. The engine behind the Atrium Integrator that actually runs the jobs remotely is called Carte server. It is a component of Pentaho Suite you use to run jobs remotely. While installing Atrium Integrator, Carte also gets installed on each node. At the run time Atrium Integrator

Re: Row-Level Security on HPD:Help Desk

Multitenancy is for security in a shared environment between different companies or different business units with in the same company. You might want to check if you can use this feature if your ITSM env is multitenant enabled?