Hello people,
Users will connect into Remedy using the preference server. Most of them
have customized the ar.ini file, for instance the Placement value. I have
localized the corresponding fields between the ar.ini and the AR System User
Preference form. Now that form has no records. About the
I'm afraid you will have to use CreateEntry...trying to do any kind of
bulk insert is a royal pain, since you also have to get the NextID
from arschema and increment it. The safest way is, definitely, the
Remedy APIs.
Steve
On Jan 8, 4:52 pm, maggie2007 d90...@yahoo.com wrote:
How to create
Sergio, you should be able to export all the fields of a single entry with the
correct settings to a CSV. Generate a list of the login names. Add the login
names and short description to the spreadsheet, copy all the remaining values
down, and import with arimport.
Hi Joe,
thanks to your help the problem is solved.
Best Regards
Daniele
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maggie2007, (or should I say d90uri ?)
You did not mention what version of AR System API that your dealing
with. And I am not sure what is or is not accessable from a C#
perspective. However, in the v6.3 C API there is function that you may
want to look at ARBeginBulkEntryTransaction.
RIck,
thanks for your help
problem solved!
Daniele
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:-( Seems to be you are correct.
Dave
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Thursday, January 08, 2009 10:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Other shoe just fell, no
This API-call would not help. The purpose of that call is to begin a
transaction which you can commit or rollback, but new entry's must still
be created with multiple calls to ARCreateEntry after you've called
ARBeginBulkEntryTransaction.
Kind Regards Conny
-Ursprüngliche Nachricht-
Conny,
I agree that the structure of your client program is not drastically
changed by using this feature. I was commenting more on the
performance part of the original question.
To be clear, I am not doubting your understanding of this function. (
I have not had an opportunity to need to use it
I can indeed confirm that using the BulkEntryTransaction mechanism
increases performance, in a quite spectacular way, to say the least. You
may expect your programs to run multiple times faster when using
BulkEntryTranasaction.
Thilo
Carey Matthew Black wrote:
Conny,
I agree that the
Hello Susan,
I think that Mike is on to something. We all use the annual UserWorld
event to network with other Remedy professionals. This may be a prime
opportunity to boost our local User Groups and provide a cost effective
solution within our Region.
Thanks,
Dave Davis
-Original
Now come on, Drew, that wasn't supposed to be a dig!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Drew Shuller
Sent: Thursday, January 08, 2009 4:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Possibly spam: Re: Other shoe
Hallo Thilo,
Das klingt interessant. Macht sich wahrscheinlich in Umgebungen mit hohen
Latenzzeiten im Netz am meisten bemerkbar, da die Kommunaktion mit dem Server
reduziert wird. Hast du das schon mal irgendwo eingesetzt? Gibt's das etwa
schon im ARSPerl? :-)
Mit freundlichen Grüßen Conny
I will be out of the office starting 01/09/2009 and will not return until
01/12/2009.
VCU Offices are Closed for Winter Break. If you need immediate attention
please call the VCU Help Desk at 804-828-2227. I will respond to your
message when I return.
Dear all,
I hope someone who tried this in the past or something similar can point me in
the right direction. This is all workflow.
In an incident form I have two tables, one for child incidents and one for
tasks of these child incidents.
I need to send a notification (email) to each group
It is Remedy 6.3.
in ARSystem.NET.chm,
public void BeginBulkEntryTransaction();
Initiates a bulk entry transaction. Once this call is made - all subsequent
create, delete, set, merge entry operations will be batched together and all
of them will be issued only when a SendBulkEntryTransaction
With the Remedy Import Tool you can import a .csv file and this tool is
included in Remedy ARS 6.3. There is also a command line version (arimportcmd)
you can use for automated imports.
HTH
Kind Regards Conny
-Ursprüngliche Nachricht-
Von: Action Request System discussion
Meta-Update is a command line tool that automates imports of CSV files
(amongst other things).
It is very easy to implement all sorts of imports with no workflow, no
staging forms. The whole idea behind Meta-Update is that ARS Administrators
- and not programmers! - can harness the power of
I would hit up BMC as well and see what support they may be able to provide
to the group, in light of the (2nd) cancellation of User World.
Jeff
Jeff Lockemy
QMX Support Services
-Original Message-
From: Action Request System discussion list(ARSList)
just helping a friend put the word out about their new free service
for ITIL peeps...
Hello Folks,
We'd like to let everyone know of the new free service we are offering
for all the ITIL professionals / recruiters out there. Post your job
ads for free, no registrations, no strings
Hi,
I would like to setup round robin per group. I know there are rules to setup
for Incidents, but currently this is not set for Round Robin and we do not want
this to apply for all groups. I would like to know if there is an option to
setup by group for Incidents.
Currently using Windows
Remedy Admin, Falls Church VA, start date immediate. What this person
will do:
* Provide Tier 2/3 application troubleshooting, problem-solving,
and support for Consular Affairs (Department of State) Remedy
applications (Help Desk and custom applications) and knowledgebase
tools, including
Dear List,
Hope all is well, Kforce is looking for a talented Remedy Developer.
Title: Remedy Developer
Type:Contract
Authorization Status: US Citizen or Green Card
Duration: 8 Month Contract
Location:Bethesda, MD
Job Responsibilities:
* Remedy
Round Robin defaults to all groups. You cannot select which groups it applies
to.
-Original Message-
From: Timothy Rondeau timothy.rond...@phaseforward.com
To: arslist@ARSLIST.ORG
Sent: Fri, 9 Jan 2009 12:28 pm
Subject: Round Robin by Group on Incident
Hi,
I would like to setup
Hi Tim,
If you search for a form called Assignment Engine Administration, you can
select what groups you want to do round robin there.
Greg Donalson
Schlumberger
Desk - 713-513-2331
Cell - 281-515-6538
-Original Message-
From: Action Request System discussion list(ARSList)
Hi: I have followed the instructions in the manual and setup Remedy to
LDAP for user authentication. So now I can login to remedy eventhough I
donot have a userid in Remedy. I want to use the LDAP only for
authetication. How do I setup a user license (fixed or floating) and
also which
You simply create the user account but leave the PW blank...set them up with
the permissions you want, and then ensure your server is configured to
'cross reference blank password'
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Has anybody tried to install remedy with SQL 2008?
Qin Chen
Network Architect
Uni-Data Communications, Inc
718-445-5600 x3186
917-574-9340
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Yes, installed without problems.
Gary
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Qin Chen
Sent: Friday, January 09, 2009 4:21 PM
To: arslist@ARSLIST.ORG
Subject: Remedy on SQL 2008
**
Has anybody tried to install remedy with SQL
Not supported until 7.5.
Thank you,
Roger Nall
Manager, OSSNMS Remedy
Desk: 972-464-3712 NEW
PCS: 973-652-6723
Sent from my T-Mobile Dash.
-Original Message-
From: Qin Chen qc...@unidatait.com
Sent: Friday, January 09, 2009 4:22 PM
To:
What's the problem with calling CreateEntry for each record? Code-wise, it's
trivial to do if you organize your code correctly. Basically, you just have a
loop that calls the same code each time with the values for the current record
culminating in the CreateEntry call. Doing it for one is
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