Re: How to get the Users's license? [I]

2011-10-21 Thread Kerry Murdock
Hi Doug ( Co), I did originally try the SF method - but of course, it didn't work, I kept getting: ARERR [100] Entry ID parameter is empty Hence why I used the table field solution. (You do have to go and give a permission to those fields on the underlying form, of course.) My assumption was

All Approvers Drop Down

2011-10-21 Thread John Kelley
Hi List Its been a while. I've got a good one. Our DEV environment has an issue in CHG management when you click the approvers tab and see the pending approvals you see the approval no problem there, but if you want to look at all Approvers and select that option from the drop down, it shows

Re: How to get the Users's license? [I]

2011-10-21 Thread Axton
After 7.5, I do not know. The systems I have available are 7.5. On Fri, Oct 21, 2011 at 12:01 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, Yes, my memory was a little bit mixed up... In ARDBC you typically implement these two functions: 1. ARDBCGetListEntryWithFields - for searching

ARWARN 9351 message

2011-10-21 Thread John . Atherly
I looked in a lot of old post on this and could not find the answer to resolve this issue. I have a user in Australia that when using the web thet receive the error (ARWARN 9351) Unable to setup data connection, which is preventing the application from working correctly. I looked up the AR

Re: ARWARN 9351 message

2011-10-21 Thread Axton
backchannel request is a servlet request to get data for menus, table fields, and a litany of other things. What this error means is that the browser attempted to issue a get or post to that servlet and the expected (or no) response was not received. The cause can vary, but the underlying issue

Re: ARWARN 9351 message

2011-10-21 Thread John . Atherly
Thank you for your response. I'll work down the list you provide and hopefully it will resolve the issue. _ John Atherly | APC by Schneider Electric | Information, Process Organization (IPO) |

Re: ARWARN 9351 message

2011-10-21 Thread Axton
It's more important to understand the cause than to work through the list. Most of the conditions I listed are environmental and will vary from situation to situation. If you understand the cause and your environment, you should be on the short and narrow path to identify the issue. On Fri, Oct

Re: Escape Characters for Forward Slash

2011-10-21 Thread Drew Shuller
Thank you Kelly. WAGs are good too! Before reading your suggestion, I was lucky enough to be able to apply a bandaid by setting the field on window open. But I went back to try your suggestion. I had actually tried your suggestion earlier, and it did not work. But I went back and set that that

Re: How to get the Users's license? [I]

2011-10-21 Thread Axton
On the subject of licenses, I am getting some pretty wild variations when looking at the various facilities available to monitor license use. I have been looking at these components: - AR System Administration: License Review form (ARDBC back-end) - Application Statistics (by enabling tracking

Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread Dee
Hello, Can anyone assist? On opening the webservice Group, this is the default group webservice in dev studio 7.5.06 i get the following error. - I can consume the webservice is soapui (which i'm testing with). Could not open the editor: An unexpected exception was thrown.

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread patrick zandi
a Shot in the dark:: your using java 1.5.0 vice 1.6.0... I have see alot of java issues with 1.5.0 on a 7.5/7.6 system:: required java 1.6.0 minimum to work correctly.. On Fri, Oct 21, 2011 at 12:18 PM, Dee deyon_dus...@fpl.com wrote: Hello, Can anyone assist? On opening the webservice

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread Dee
Thank you for responding. I will try a lower java. But I don't think that is the issue. I am able to open other websevices, USER or others we have created. This is the only one that is having the issue. ___

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread patrick zandi
Higher java, not lower.. I have see issues with 1.5 .. 1.6 I have see resolve problems.. 1.6 is higher than 1.5... On Fri, Oct 21, 2011 at 12:57 PM, Dee deyon_dus...@fpl.com wrote: Thank you for responding. I will try a lower java. But I don't think that is the issue. I am able to open

Re: How to get the Users's license? [I]

2011-10-21 Thread Easter, David
Ø - 'AR System Current License Usage' only shows AR license information Ø - 'AR System Historical License Usage' only shows AR license information 7.6.04 correct this issue, btw. Application licenses can now be seen. -David J. Easter Manager of Product Management, Remedy Platform BMC

Re: How to get the Users's license? [I]

2011-10-21 Thread Axton
Thanks David. Always appreciated. Axton On Fri, Oct 21, 2011 at 12:21 PM, Easter, David david_eas...@bmc.comwrote: ** **Ø **- 'AR System Current License Usage' only shows AR license information **Ø **- 'AR System Historical License Usage' only shows AR license information **

Changing a CI Type after Creation

2011-10-21 Thread Laura Shero
Is there an easy way to modify a CI Type/Class after it has been created. We initially loaded many records into the wrong CI Class a couple months ago. Since that time, modifications have been made to the CIs. Is there a way to go behind the scenes and change the CI Type to the correct

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread patrick zandi
ALSO FOUND THIS doing something else.. just happen to find this.. thought about your issue:: Postinstallation steps: Note: Any location of the mid-tier application will result in UnsatisfiedLinkErrors: Before attempting to access the mid-tier from a browser you must restart the web servers as

Re: Dev Studio 7.5.06 Could not open the editor: An unexpected exception was thrown.

2011-10-21 Thread Ddussie
Thank you for response. Downgrade java 1.6 to 1.5. The java is the issue, maybe. Reinstall with java 1.5 32 bit, dev studio doesnot give the below error but the Help page errors , otherwise I can open we service group. Http 500 Unable to compile ISP Requesturi=/help/index.jsp On dev studio.

Re: Changing a CI Type after Creation

2011-10-21 Thread Ben Chernys
While it is technically possible to change a CI type I do not recommend it. Instead, I've done a Meta-Update script for a customer in a similar situation that changed the product catalogue, and replicated CIs in the correct class along with all related records (associations, relationships,

OT: Croom Consulting

2011-10-21 Thread rdg em
Greetings ARList, I was trying to touch base with Croom Consulting - anyone know how to get a hold of James? Or if someone is supporting ARS DB Link? Thanks, Russ Grant ___

Re: OT: Croom Consulting

2011-10-21 Thread Warren R. Baltimore II
http://www.croomconsulting.com/default.asp On Fri, Oct 21, 2011 at 5:51 PM, rdg em rd...@hotmail.com wrote: ** Greetings ARList, I was trying to touch base with Croom Consulting - anyone know how to get a hold of James? Or if someone is supporting ARS DB Link? Thanks, Russ Grant _attend

Re: Changing a CI Type after Creation

2011-10-21 Thread Charles Baldi
If you are comfortable with Import and Export then you can do this yourself. You cannot just change the CI type because the class actually maps to a join form with the attributes for that CI class. To do this right you should export the CIs in question to a CSV file, adjust the attributes to

Re: OT: Croom Consulting

2011-10-21 Thread rdg em
Thanks Warren. I should have mentioned I've tried to email and call - using contact information form croomconsulting.com but no response. Maybe they are on vacation??? Br, Russ Date: Fri, 21 Oct 2011 17:58:04 -0400 From: warrenbaltim...@gmail.com Subject: Re: OT: Croom Consulting To:

DSO ARERR 78978

2011-10-21 Thread Differ, Alfred W CTR NAVSEA, 210
I've searched high and low and I'm feeling a little dumb right now. I can't find anything that says what in the world this error number is telling me. I've looked in the KB, the product docs, and everything else I can think of right now. I see it in my arerror.log file like this... Fri