Hi,
If you turn on FLTR-logging it will probably be more clear where the time
disappears.
Archiving does not seem to be the obvious solution unless you are doing a lot
of FLTR-table-loops.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing
Hi Team,
We have ARS 7.6.04 SP3 and ITSM 7.6.04 SP2 with SLM 7.6.04 sp1 and SRM with
Oracle 11G.
We are planning to upgrade Oracle to 12. Would like to know if ARS and ITSM
versions are compatible with Oracle12C.
Thanks for your help
//BR
Ziyan
Hi Listers,
I think we should try it with remedy-features...I will create a second field,
locate it at the right place and hide it.
With active link I will show that field and hide the other one...
Javascript might works as well...but this seems to be a dirty solution...:)
Thanks a lot!
Also the time logged between the SQL statement and the OK is the time taken for
the database to perform the query - the time taken to return the results to the
server and perform any subsequent workflow processing is the gap between the OK
and the next bit of SQL. As Misi says filter logging
Team,
In our arerror.log file, getting the below error info. when I will get this
error that time we are facing approval flow is not working properly.
Once, the AR Service has been restarted approval flow is working fine.
390635: AR System server terminated when a signal/exception was received
BMC Changed the comment in the compatibility list a few years ago to and
higher. BMC will not commit to a specific version unless tested however if
Oracle has not changed the underlying code it will work. You should be asking
the list and BMC Communities if anyone has implemented you Remedy
Hi Suresh,
You say that issue appears after change approval process. This means that you
can simulate the issue every time so logging can provide information.
In that case could you make following logs:
- approval log set to most detailed information
- filter+api+sql log.
Do you have any pending
Good morning,
We got a new requirement this morning of setting up web services as CIs so they
can be tied to Change Requests as well as provide our I.T. security department
a list that they can maintain and monitor. Mostly we would need to just track
the name, a URL, and some attribute for
If you are asking our opinion of the strategy, I am opposed to it.
Services are the what, not the how. I might add that management
requirements should be the same. Tell me what you need, and let me figure
out how.
If they want to track this via Services, create one or more that describes
the
I think I sort of see the why.
Web Services when published have a potential of being used by n number of
systems, and these systems could potentially be affected by an outage or an
update of a web service and one could potentially loose track of all the
potential consumers of a WS unless you
Tracking them as a component of an existing application (or technical service)
is the direction I'm looking for. While our security group is the driving
force behind it, we need to know how our applications are interfaced from a
CMDB perspective as well. It would be nice to know who the
That's what I figured was the drive behind it.
While thinking along those lines, I also thought that it might be
appropriate to identify one of the components of software applications as
Application Clients, and classify application clients as thick or thin, the
ports they use, whether they
Why not deal with it via Categorization and SLAs? Those could drive
increased priority, visibility, notifications, etc. That allows you to
keep your Services generic and focused on something actually provided while
still giving you control and reportability over the distinct combinations
of data
I'm actually thinking that the aspect of the web service being a CI itself, the
internal/external aspect could definitely be tracked via the Product Categories
rather than adding an attribute. I also want to make sure that our I.T. folks
don't think of web services as being related to the ITIL
It would help if we knew what OS you are using (and if your Oracle database is
on the same server as the application).
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of syed Ziyan
Sent: Thursday, April 03, 2014 1:19 AM
To: arslist@ARSLIST.ORG
Are you sure you can connect to the WSDL from your workstation?
In your log I see
ERROR: URI not found
http://www.w3schools.com/webservices/tempconvert.asmx?WSDL
and
Connection refused: connect
which makes me think you are having problems getting to the internet
Fred
-Original
Our company is hiring for a full time BMC Remedy Engineer Consultant job in
Raleigh,NC. You must have a minimum of five years' experience in this role and
have knowledge with both Implementing BMC Remedy v.7.5 and ITIL Practice
(certification preferred). You will be responsible for designing,
Make each update a single CI, and map relationships to the devices that
have that update installed.
Rick
On Apr 3, 2014 10:05 AM, Sanford, Claire
claire.sanf...@memorialhermann.org wrote:
**
We are in the process of doing an integration with TADDM and Remedy CMDB
and need to know how other
**
I recommend that Patches and Hot Fixes are not sent to the CMDB since only the last one is needed. Leave these in the discovery tool to be review/reported as needed.
-Original Message-
From: Rick Cook remedyr...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Thu, Apr 3, 2014 1:07
You also should check and see if your server threads are overloaded for the
thread the approval server is using. We had problems with the approval server
and then moved it to a private queue and that helped a lot.
-Original Message-
From: Action Request System discussion list(ARSList)
Hi experts!
I have a little concern about the Capability List field in CMDB / Asset
I have added new entries (within the Class Manager) to the Primary Capability
field, but I do not see them, neither other ones from the Primary Capability
field at the Capability List, Is there something I'm
Check white Paper Configuring BMC Remedy Approval Server with a separate Plug-
in Server instanceThis is applicable for ARserver 8
Thanks
Ravi Rai
Date: Thu, 3 Apr 2014 17:19:52 +
From: wrentf...@stratacominc.com
Subject: Re: Change Approvals not working properly...
To:
Hey,
Thanks for responding Fred.
I am able to get to the WSDL from my browser. I thought I may have had
access/authentication problems and I now am sure I have authentication sorted.
Connectivity should be the issue, and it might have something to do with Dev
Studio Network Settings.
All
Hi,
I uninstalled my copy of DevStudio and installed ver7.6.04. After that I was
able to Load the WSDL. Looks like there was a version mismatch.
The issue is not resolved.
Regards,
Blake.
On Thursday, April 3, 2014 1:49 PM, Blake Mambo mambesh...@yahoo.com wrote:
Hey,
Thanks for
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