Hi all,
I get the error The specified plug-in does not exist. : REMEDY.ARF.CAI ARERR
8755 in arerror.log, when I start submit a service request in SRM 8.1.02 SP4.
Also, I am unable to view the SR process view to debug errors as it throws
error Error on loading the document and could find any
Hi Kiran, Jarl, Listers,
While RRRchive has some great improvements in terms of handling the
deletion of data and configurability, the main issue you're likely to face
is performance. If you are able to agree the data freeze and data catch up
management around a 20 day delta process then that is
I am using 3rd party tools and more all the time. It saves me lots of time.
Within this area, we need a BMC Software tested and a supported tool. There is
no need for an over engineered tool with too many options and alternatives. I
would expect that BMC could “quickly” come up with an approved
Hi
You does not need to freeze anything. The requirement from the inital
poster was to set up a new server.
With a new server you can move all your data. When the first load is done,
you start it over again. The next run will take just a few hours. And when
your ready to switch production to
Something I haven't seen mentioned but is very important as well is one
needs to be careful when crossing over multiple major versions. The data
models from ITSM 7.5 to 8.1 are not fully equivalent so if you just
straight try and move all the data from a 7.5 system into an 8.1 system (A
- A),
Morning all,
Anyone ever see you cannot change a user's ARlicense type (floating to fixed)
more than 3 times ins a week? If so how can I disable that?
I am doing some testing in QA with Smart-IT and think I found a bug, so I need
to switch a user back and forth.
Howard
Howard Richter, Remedy
Hi Howard,
That's really interesting to know, during the weeks' time , did you happen to
restart ARS service (to flush the user cache) before you hit 4th attempt of
switching the license type?
Best Regards,
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
Nope,
Been trying to capture some tomcat logs. So I changed it a couple of times
today (I guess it was three) and then on the forth one got this message. ARERR
[9090] Cannot change license type of a user to Fixed more than 3 times in 1
week : (107)
Howard
From: Action Request System
Howard,
Yes, I've seen it before, and no there is no legitimate way to bypass it.
It is put in there to stop you from bypassing license restrictions, like
'move the current 'shift' to fixed, then move them to floating at the end
of their shift, and move the next shift into fixed (thus bypassing
Does anyone know of a good safe place to download remedy admin tool 7.1? Our
support ran out so I can't get it from bmc support site.
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Does anyone know of a good safe place to download remedy admin tool 7.1? Our
support ran out so I
can't get it from bmc support site.
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Where the Answers
Testing because these seem to keep bouncing...
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Where the Answers Are, and have been for 20 years
No Scott...not bouncingI've gotten 3 emails from you today :)
On Tue, Nov 18, 2014 at 9:48 AM, Scott Hallenger vadr...@yahoo.com wrote:
Testing because these seem to keep bouncing...
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Hi,
They changed this some years ago, as people used this to bypass the licensing
rules by doing this.
For example changing all licenses to FLOAT each night, and then have filter
changing to FIXED as soon as someone logs in. This of course is not allowed.
So why would you want to change the
I agree using two accounts is better unless that introduce other variables
that affect testing.
Doesn't the count reset after restarting ARS? For something like this if
it is non-production this could be acceptable for testing purposes where
restarting production just to swap different licences
I also received 3 however 2 were in spam.
On Tue, Nov 18, 2014 at 9:20 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
No Scott...not bouncingI've gotten 3 emails from you today :)
On Tue, Nov 18, 2014 at 9:48 AM, Scott Hallenger vadr...@yahoo.com
wrote:
Testing because these seem to
I have a gmail filter that prevents anything from the list from going into
spam (which is both good and bad)like this one for instance, would have
gone to spam if not for my filter :)...
On Tue, Nov 18, 2014 at 11:04 AM, Jason Miller jason.mil...@gmail.com
wrote:
**
I also received 3
Hi LJ When I post, I do not see my post added to to the list. However I do see
them on the website. Are you saying there was a problem and you have changed
your filter to remove me from spam...? Thanks in advance...
On Tue, 11/18/14, LJ LongWing
Scott,
When I post to the List, I don't get my post back (I used to before
switching to gmail forever ago)but just because I don't get it, doesn't
mean it's not posted :).and I'm saying I have a filter that ensures
anything that comes from the list doesn't go to spam...because some of them
Well then. That explains it. Occasionally, I would see responses to
messages where I hadn't seen the original, but they would be on the arslist
website. I hadn't bothered to track it down, but now I know. There's a
Never send to SPAM checkbox.
Thanks LJ
On Tue, Nov 18, 2014 at 10:11 AM, LJ
It would be impressive if someone had this on a backup drive. Unfortunately, I
just deleted a few older executables from my backup drive.
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Where the Answers
Anyone that has a current support account could download it from BMC, and
send to Scott 'offline'...but I'm not sure if that would be a violation of
BMC software policies
On Tue, Nov 18, 2014 at 11:52 AM, Samuel J Albury III sjalb...@dne-llc.com
wrote:
It would be impressive if someone had
Does anyone know of a good trustworthy place that I can download the 7.1 user
admin tool from My clients Remedy support has expired so DL from BMC is a
dead end
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Surley it is, but I'm not telling
On Tue, 11/18/14, LJ LongWing lj.longw...@gmail.com wrote:
Subject: Re: Administrator tool 7.1
To: arslist@ARSLIST.ORG
Date: Tuesday, November 18, 2014, 1:53 PM
**
Anyone that has a current support account
If you want to see your posts you can change your subscription options for the
list on the website
Personally I use the email method to set options
Send an email like the following
- Message-
To: lists...@arslist.org
Subject: ListServ Command
SET ARSLIST REPRO
- Message-
Fred
Test
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Where the Answers Are, and have been for 20 years
Hi we are planning to do an over the top upgradde of our remedy win-2003
servers to win-2008 running ITSM 7.1. This means that we will have an existing
server running win server2003- with remedy itsm-7 already installed. We are
planning to upgrade the existing OS to winserver 2008 and,
Hi we are planning to do an over the top upgradde of our remedy win-2003
servers to win-2008
running ITSM 7.1. This means that we will have an existing server running win
server2003- with remedy itsm-7 already
installed. We are planning to upgrade the existing OS to winserver 2008 and,
Scott,
I do not have an answer for you but, yes, your email got successfully posted to
the list.
Thank you,
Sandra
Sandra Hennigan
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger
Sent: Tuesday,
I dont think my posts are making onto the board see below (frustrated)
On Tue, 11/18/14, Mail Delivery System mailer-dae...@messagingengine.com
wrote:
Subject: Undelivered Mail Returned to Sender
To: vadr...@yahoo.com
Date: Tuesday, November 18, 2014, 3:53 PM
This is the mail system at
yet they keep making it
On Tue, Nov 18, 2014 at 1:59 PM, Scott Hallenger vadr...@yahoo.com wrote:
I dont think my posts are making onto the board see below (frustrated)
On Tue, 11/18/14, Mail Delivery System mailer-dae...@messagingengine.com
wrote:
Subject: Undelivered Mail Returned to
Well that really funny because each time I post (try to post) I get one of
these in my spam folder Undelivered Mail Returned to Sender
On Tue, 11/18/14, Hennigan, Sandra, CTR, DSS sandra.hennigan@dss.mil
wrote:
Subject: Re: Remedy 7.1 on win
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