Re: Remedy 9.x and Amazon Web Services

There are two major down sides to ROD in my humble opinion. The 'Change control board'...this is both a positive and a negative...they must protect their infrastructure, so they need to review everything that goes in to ensure it doesn't endanger their systems performancebut that is also a

Re: Help with AIE

9.x no longer uses AIE, that is correct, however the 7.6.04 Admin Guide contains information about AIE. If you want me to send it to you off List just let me know, but you probably already have it I am guessing. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]

Re: Help with AIE

Hi Bala, > During data exchange, field mappings between remedy & the source system will be defined. Since AIE is no longer available in the latest versions, you cannot see the documents . Incorrect, all legacy documentation is still available on the docs site:

Re: Help with AIE

Thanks Carl for pointing it out. I acknowledge the mistake.. From: Action Request System discussion list(ARSList) on behalf of Carl Wilson Sent: Friday, January 29, 2016 7:47 AM To: arslist@ARSLIST.ORG Subject: Re:

Re: Remedy 9.x and Amazon Web Services

That is why I asked earlier in the thread if the custom app was really necessary? ITSM 9.1 has many configurable properties that make it adaptable to many different situations and requirements, thus removing the need for customization and instead it’s all configuration. From: Action Request

Re: Remedy 9.x and Amazon Web Services

Well, that certainly says enough.they allow Custom, but no 'real' applications. Limiting Custom to 1000 objects (unless otherwise authorized) is a severe limitation if you wanted to build anything substantial, and the fact that ROD only allows 'Write' licenses for custom applications, that

Re: Remedy 9.x and Amazon Web Services

Policy on custom applications on Remedy on Demand: https://docs.bmc.com/docs/display/public/rondsubscriber/BMC+Remedy+OnDemand+Custom+Applications+policy From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, January 28, 2016

Re: Help with AIE

Mark, You need to define the data source & data exchanges for creating AIE jobs. During data exchange, field mappings between remedy & the source system will be defined. Since AIE is no longer available in the latest versions, you cannot see the documents . Thanks, Bala

Re: Server crashing when saving in Dev Studio

Hi Levi, Did your server is enabled with Object Relationship? If so, can you switch off the Object Relationship and try restarting the server. Thanks, Bala From: Action Request System discussion list(ARSList) on behalf of Levi Lippincott

Re: Remedy 9.x and Amazon Web Services

Ah yes, but I'm not talking about a custom itsm app, I'm talking about applications that actually have nothing to do with help desk functions :) On January 28, 2016 4:06:36 PM David Charters wrote: That is why I asked earlier in the thread if the custom app

Re: Remedy 9.x and Amazon Web Services

Remedy OnDemand is definite alternative you can think of in comparison to moving Remedy in AWS. OnDemand not only provides access to latest & greatest ITSM suite but also helps to manage your changes , upgrades , etc. Thanks, Abhijit H On 27-Jan-2016 9:07 pm, "Sinclair, Keith"

Looking for a Position

Listers, Sorry if this is redundant, but I like to keep things fresh when I can. I am still open and looking for a Contract or FTE position. I am highly proficient in ITSM, CMDB, ADDM, SLM, and Analytics to ARS 9.1 with special focus on CMDB and in the older systems AIE. I am willing to travel