Re: Foundation

2008-08-29 Thread Sree Vyas
Thanks, Thats all I need, Vyas. On Fri, Aug 29, 2008 at 11:36 AM, Easter, David [EMAIL PROTECTED]wrote: ** Configuration Discovery uses an agent (specifically the Configuration Management agent - historically referred to as Marimba). Foundation and Topology Discovery are agentless.

Re: Problem in generating Log files

2008-08-31 Thread Sree Vyas
Hello Kiran, Goto Home Page - AR System Administrator Console - System -General - Server Information - Log files and change Client-side Logging as for 'General Access' Group. Regards, Sree On Sun, Aug 31, 2008 at 12:21 PM, kiran kodali [EMAIL PROTECTED]wrote: ** Nisha, Thanks for the reply.

Error While submitting ticket in IN PROGRESS

2008-09-05 Thread Sree Vyas
Hello All, Anybody Help with this error ARERR [330] You do not have write access to field : Status*] Advance Thanks, Vyas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:

Re: Error While submitting ticket in IN PROGRESS

2008-09-05 Thread Sree Vyas
not have access to may be in that other form. Hope this is helpful... Kelvin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sree Vyas Sent: Friday, September 05, 2008 4:37 PM To: arslist@ARSLIST.ORG Subject

Re: Error While submitting ticket in IN PROGRESS

2008-09-05 Thread Sree Vyas
Jain On 9/6/08, Sree Vyas [EMAIL PROTECTED] wrote: ** Hello All, Anybody Help with this error ARERR [330] You do not have write access to field : Status*] Advance Thanks, Vyas __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor

Re: Error While submitting ticket in IN PROGRESS

2008-09-05 Thread Sree Vyas
discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Sree Vyas *Sent:* Friday, September 05, 2008 1:37 PM *To:* arslist@ARSLIST.ORG *Subject:* Error While submitting ticket in IN PROGRESS ** Hello All, Anybody Help with this error ARERR [330] You do not have write access

Re: Error While submitting ticket in IN PROGRESS

2008-09-06 Thread Sree Vyas
when temp licenses have been installed, and have expired. HTH Leonard -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Sree Vyas *Sent:* Friday, September 05, 2008 10:59 PM *To:* arslist@ARSLIST.ORG

Re: Error While submitting ticket in IN PROGRESS (U)

2008-09-06 Thread Sree Vyas
Enterprise Remedy Administrator Office # 703-601-0789 Apparently, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sree Vyas Sent: Friday, September 05, 2008 4:37 PM

Upgrade order

2008-09-10 Thread Sree Vyas
Hello List, Is there order for upgrade ARS 7.0 to ARS 7.1 Patch 3. environment : AR System 7.0.0.1, ITSM 7.02.02 Patch 4 and CMDB 2.0.1 Patch 3 with Windows Server 2003 R2 SP1 on SQL server 2005 Please suggest me the procedure and Issues to start my upgrade. Server Email Mid-Tier Flashboard

Re: Upgrade order

2008-09-10 Thread Sree Vyas
will work with older Server versions. The Admin tool should stay at the same version as the ARS Server. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sree Vyas Sent: Wednesday, September 10, 2008 8:40 AM To: arslist

FBserver not in AR 7.1 patch 3

2008-09-10 Thread Sree Vyas
Hello List, I dont find fbserver in AR7.1, can I user the installer AR 7.1 patch 2 for installing that. please suggest. Sree ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:

Re: FBserver not in AR 7.1 patch 3

2008-09-10 Thread Sree Vyas
available for upgrade.. You aren't missing anything if you are concerned about that.. Cheers Joe - Original Message From: Sree Vyas [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, September 10, 2008 12:35:16 PM Subject: FBserver not in AR 7.1 patch 3 Hello List, I

Re: Upgrade order

2008-09-10 Thread Sree Vyas
starting the whole process, and in between every upgrade upto the Assignment Engine just in case you need to rollback.. Hope this helps.. Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. - Original Message From: Sree Vyas [EMAIL PROTECTED] To: arslist

ARERR [103] in midtier

2008-09-15 Thread Sree Vyas
Hello List, I am getting this Error in midtier login, ARS 7.1 patch 3 Midtier 7.1 patch 3 SQL 2005 Win2003 The following error(s) occurred while trying to process your request: ARERR [103] Name parameter (or name field in a parameter) is longer than the maximum allowed length. What should I

Upgrading CMDB 2.0.1 patch 3 to CMDB 2.1.0 ERROR

2008-09-17 Thread Sree Vyas
Hello List, I am in upgrade CMDB Upgrade process with evironment: *Upgrading CMDB 2.0.1 patch 3 to CMDB 2.1.0* AR System 7.1 patch 003, ITSM 7.02.02 Patch 4 and CMDB 2.0.1 Patch 3 with Windows Server 2003 R2 SP1 on SQL server 2005. Here is the BMCAtriumCMDB-install.log: 23:53:25: ---

Re: ARERR [103] in midtier

2008-09-17 Thread Sree Vyas
411057 India Tel: +91 20 39104092 VOIP 842-5103 -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Sree Vyas *Sent:* Tuesday, September 16, 2008 06:46 AM *To:* arslist@ARSLIST.ORG *Subject:* ARERR [103] in midtier

FRIDAY Humor-TYPICAL INDAN Names

2008-10-10 Thread Sree Vyas
*Hello Lists,* ** * An Indian guy named Anantharaman Subbaraman arrived at the New York airport and ended up waiting for his visa for about 2 hours for the authorities to call his name. http://www.mr-desi.com/index.php?option=com_contenttask=viewid=1629Itemid=51 He got fed up and went to them

SRM 2.2 Warning

2008-11-05 Thread Sree Vyas
Hello List, Did anyone faced this warning while opning Request entry console in Service Request Managemant. Logged in user not recognized. Contact your Service Request Management administrator. Now closing Request Entry. (ARWARN 150109) Can anyone suggest what is the meaning of this Warining..

Re: SRM 2.2 Warning

2008-11-07 Thread Sree Vyas
Yes Peter!!! the user is in people form. He is administrator, can navigate other consoles. Thank you for your response. Vyas. On Thu, Nov 6, 2008 at 8:21 PM, PCR Remedy [EMAIL PROTECTED] wrote: ** You user exists in CTM:People form ? Peter On Wed, Nov 5, 2008 at 3:38 PM, Sree Vyas [EMAIL

Escalation Issue

2008-12-08 Thread Sree Vyas
Hi All, I have inherited one escalation which change Assignee group to Public for all the records. I knew it changes the modified date to the current date when Escalation date. Could anybody suggest any way to change Assignee group to 0 without modifying other fields in a record. Thru Database?

Escalation Issue

2008-12-09 Thread Sree Vyas
(if I remember correctly)...or do you also need to set the fields during the merge to have them not auto updatedI forget. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Sree Vyas *Sent:* Monday, December 08, 2008 12