ITSM 7.1, Incident form, dialogs, and hidden menu bar menus

ITSM 7.1 I'm familiar with Users selecting a value from a menu bar menu on a regular form, and having an A/L fire. How does an A/L fire when the menu bar menu is hidden, and the form is a dialog? Here's my scenario: When a user selects an Incident template to create an INC, the following A/L

Re: Holiday Humor - Gifts for Men

Reminds me of the guy who got a really ugly sweater as a gift. He put it in the trash, but it ended up back in his drawer. So he took it to the garage trash, but it ended up back in his drawer. So he put it in the mending pile, and never saw it again. rp -Original Message- From:

Re: Optional Categorization for Incident Management 7

How about using Incident Templates to set the cats for you? rp -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kristina Hartman Sent: Thursday, October 02, 2008 4:08 AM To: arslist@ARSLIST.ORG Subject: Re: Optional

Re: Workflow problem

I'm pretty sure that this is a bug. Don't have time to find the # for you, but check support website (we have the same issue-makes for a nasty log). rp -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent:

Can any one reproduce this on other ITSM 7.0.3 versions (Incident with tasks)?

Solaris/Oracle 10G/ARS 7.1 p2/ITSM 7.0.3 p7 Choose an Incident record with multiple tasks associated; on the 'Tasks' tab, table field 'Tasks and Task Groups', sort on the 'Status' field. Select any row in the table field, two rows will display as selected. Can someone confirm this behavior on a

Re: Can any one reproduce this on other ITSM 7.0.3 versions (Incident with tasks)?

Phillips, Richard I CTR USA To [EMAIL PROTECTED] arslist@ARSLIST.ORG

Re: Leading zeros in Email Address sends email to all users

1 sends to the admin group; we found this out the hard way. Good thing our user didn't enter 0 like in your case. 7.0.3 p7 rp -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, September 22, 2008 11:41 AM

JOB: Mid/Senior Level Developer for position in southern Arizona

STG, Inc., is seeking a mid to senior level Remedy developer to assist with a global Army implementation in southern Arizona. STG manages maintenance and operation of an ongoing ITSM 7.1 implementation involving Service Desk (Incident and Problem), Change Management, Asset Management, SLM, CMDB,