Re: Active Link Error

2008-12-04 Thread Sergio Tomillero
Hello Salma,

Have you compared the workflow.log in both cases? Do you appreciate any
significant difference?

If you need to have it resolved soon, a rapid solution for this case could
be using a filter instead of an active link.

Kind regards,
Sergio Tomillero


Salma wrote:
 
 Dear All,
 
 
 
 I m trying to create an AL whose task is to throw error message when user
 tries to Save incident with out updating Work info. We are using ARS 7.0
 and ITSM 7. The strabge thing is this AL is working only on my laptop  for
 all users . When i try from other system this AL is not working , i mean
 they are able to save with out any error.
 
 
 
 AL Details:
 
 
 
 Execute on: Modify
 
 Runif :  'z1D_Summary' =  $NULL$
 
 If Action: error message
 
 Permission: public
 
  
 
 Please help me .
 
  
 
 Regards,
 
 Salma
 
 

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Re: Active Link Error

2008-12-04 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
I would suggest using a filter rather than an active link.

The filter would execute on modify if 'Work Info' = 'DB.Work Info' or by
checking the ztmp field you have.

Filters are better to use than active links if you are trying to enforce
anything.

Thanks,

Gary Opela, Jr.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sergio Tomillero
Sent: Thursday, December 04, 2008 4:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

Hello Salma,

Have you compared the workflow.log in both cases? Do you appreciate any
significant difference?

If you need to have it resolved soon, a rapid solution for this case
could
be using a filter instead of an active link.

Kind regards,
Sergio Tomillero


Salma wrote:
 
 Dear All,
 
 
 
 I m trying to create an AL whose task is to throw error message when
user
 tries to Save incident with out updating Work info. We are using ARS
7.0
 and ITSM 7. The strabge thing is this AL is working only on my laptop
for
 all users . When i try from other system this AL is not working , i
mean
 they are able to save with out any error.
 
 
 
 AL Details:
 
 
 
 Execute on: Modify
 
 Runif :  'z1D_Summary' =  $NULL$
 
 If Action: error message
 
 Permission: public
 
  
 
 Please help me .
 
  
 
 Regards,
 
 Salma
 
 

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Nabble.com.


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Re: Active Link Error

2008-12-04 Thread LJ Longwing
Is it possible that you neglected to grant permissions to the AL? 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Salma
Sent: Thursday, December 04, 2008 12:47 AM
To: arslist@ARSLIST.ORG
Subject: Active Link Error

Dear All,



I m trying to create an AL whose task is to throw error message when user
tries to Save incident with out updating Work info. We are using ARS 7.0 and
ITSM 7. The strabge thing is this AL is working only on my laptop  for all
users . When i try from other system this AL is not working , i mean they
are able to save with out any error.



AL Details:



Execute on: Modify

Runif :  'z1D_Summary' =  $NULL$

If Action: error message

Permission: public

 

Please help me .

 

Regards,

Salma

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Nabble.com.


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Re: Active Link Error

2008-12-04 Thread Arner, Todd
A filter wouldn't work in this case as the z1D_Summary field is display
only.  If users are using mid-tier, have you flushed the cache?

Todd Arner
Great Lakes

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Thursday, December 04, 2008 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

I would suggest using a filter rather than an active link.

The filter would execute on modify if 'Work Info' = 'DB.Work Info' or by
checking the ztmp field you have.

Filters are better to use than active links if you are trying to enforce
anything.

Thanks,

Gary Opela, Jr.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sergio Tomillero
Sent: Thursday, December 04, 2008 4:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

Hello Salma,

Have you compared the workflow.log in both cases? Do you appreciate any
significant difference?

If you need to have it resolved soon, a rapid solution for this case
could
be using a filter instead of an active link.

Kind regards,
Sergio Tomillero


Salma wrote:
 
 Dear All,
 
 
 
 I m trying to create an AL whose task is to throw error message when
user
 tries to Save incident with out updating Work info. We are using ARS
7.0
 and ITSM 7. The strabge thing is this AL is working only on my laptop
for
 all users . When i try from other system this AL is not working , i
mean
 they are able to save with out any error.
 
 
 
 AL Details:
 
 
 
 Execute on: Modify
 
 Runif :  'z1D_Summary' =  $NULL$
 
 If Action: error message
 
 Permission: public
 
  
 
 Please help me .
 
  
 
 Regards,
 
 Salma
 
 

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View this message in context:
http://www.nabble.com/Active-Link-Error-tp20828732p20831095.html
Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.


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Re: Active Link Error

2008-12-04 Thread Chowdhury, Tauf
I'm with Todd on this one. Are your users using mid tier and you have
User Tool? If so, try flushing the cache.

Tauf Chowdhury | Forest Laboratories, Inc.
Sr. Analyst
Office: 631.858.7765
 
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Arner, Todd
Sent: Thursday, December 04, 2008 12:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

A filter wouldn't work in this case as the z1D_Summary field is display
only.  If users are using mid-tier, have you flushed the cache?

Todd Arner
Great Lakes

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Thursday, December 04, 2008 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

I would suggest using a filter rather than an active link.

The filter would execute on modify if 'Work Info' = 'DB.Work Info' or by
checking the ztmp field you have.

Filters are better to use than active links if you are trying to enforce
anything.

Thanks,

Gary Opela, Jr.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sergio Tomillero
Sent: Thursday, December 04, 2008 4:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Link Error

Hello Salma,

Have you compared the workflow.log in both cases? Do you appreciate any
significant difference?

If you need to have it resolved soon, a rapid solution for this case
could
be using a filter instead of an active link.

Kind regards,
Sergio Tomillero


Salma wrote:
 
 Dear All,
 
 
 
 I m trying to create an AL whose task is to throw error message when
user
 tries to Save incident with out updating Work info. We are using ARS
7.0
 and ITSM 7. The strabge thing is this AL is working only on my laptop
for
 all users . When i try from other system this AL is not working , i
mean
 they are able to save with out any error.
 
 
 
 AL Details:
 
 
 
 Execute on: Modify
 
 Runif :  'z1D_Summary' =  $NULL$
 
 If Action: error message
 
 Permission: public
 
  
 
 Please help me .
 
  
 
 Regards,
 
 Salma
 
 

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http://www.nabble.com/Active-Link-Error-tp20828732p20831095.html
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Nabble.com.


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Active Link Error

2008-12-03 Thread Salma
Dear All,



I m trying to create an AL whose task is to throw error message when user
tries to Save incident with out updating Work info. We are using ARS 7.0 and
ITSM 7. The strabge thing is this AL is working only on my laptop  for all
users . When i try from other system this AL is not working , i mean they
are able to save with out any error.



AL Details:



Execute on: Modify

Runif :  'z1D_Summary' =  $NULL$

If Action: error message

Permission: public

 

Please help me .

 

Regards,

Salma

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http://www.nabble.com/Active-Link-Error-tp20828732p20828732.html
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running a data transfer in eie causes an active link error 1603.

2008-01-16 Thread jmchugh
Hi All,

I am configuring an integration between Configuration Management 7.0.3
and CMDB 2.0.1 patch 4, The CM database is oracle 9i release 2 on HPUX
11i. The CMS server is on a windows 2003 server. The Master Tuner is
on a Windows 2003 server. ARS Server 7.0.1 patch 5 - HPUX 11i

I have completed the integration component CMDB integration 7.1.
When I go to run the Pull_ARS_INV_APPLICATION I get the following
error message:

Set fields active link running a process failed
EIE Service wakeup port not set in EIE:BackupLoadFlag form (ARERR
1603)

The preceding message occurred during the execution of active link
EIE:ST-RunNowOpenConfirmWindow01 -- action 2. (ARNOTE 1101)

Does any one know how to set the Wakeup Port, I have set this in the
eie.cfg file to be the default value.
Should this be imported in the the form above when you restart teh
service?

Have you seen this error before?

Do you know of a solution?

Thanks for your help in advance.

John

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Re: Running script from within Active Link @@: ERROR / Windows 2003

2006-11-16 Thread Jack Samson

All,

I am trying to run a perl script from an Active Link and it always errors 
out. I have attempted to run it from a .bat file and directly from the perl 
script itself.  It runs without error from the command line.  I am running 
on a Windows 2003 server.


I run it with the following:

Set Field

Character Field
$PROCESS$ @@:C:\Perl\apis\test.bat


The test.bat has the following:

C:\perl\bin\perl.exel C:\Perl\apis\CreateEntry.pl


I get the following ERROR:

Set fields active link running a process failed

C:\WINDOWS\system32C:\perl\bin\perl C:\Perl\apis\CreateEntry.pll  (ARERR 
1603)


Why is it giving me the C:\WINDOWS\system32 path?

I tried to Cd in the bat file, but that did not work.  Any help would be 
aprreciated!


ARS 6.03 Patch 18
Windows 2003 Server
SQL

Regards,

Jackson

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