Re: ARERR 9350

2014-01-08 Thread Jarl Grøneng
time getting Network protocol/data error when performing data operatipn. please contact to admin ARERR 9350. Remedy version:8.1 Kindly help to resolve this issue. Regards, Suresh L. _ARSlist: Where the Answers Are and have been for 20 years_

Re: ARERR 9350

2014-01-07 Thread Karthik
please post the environment details and any load balancer in use? On 8 January 2014 12:58, Suresh Loganathan ersures...@gmail.com wrote: ** Hi Team, When i am using remedy thay time getting Network protocol/data error when performing data operatipn. please contact to admin ARERR 9350

ARERR 9350

2014-01-07 Thread Suresh Loganathan
Hi Team, When i am using remedy thay time getting Network protocol/data error when performing data operatipn. please contact to admin ARERR 9350. Remedy version:8.1 Kindly help to resolve this issue. Regards, Suresh L

Re: ARERR 9350

2014-01-07 Thread Suresh Loganathan
: ** Hi Team, When i am using remedy thay time getting Network protocol/data error when performing data operatipn. please contact to admin ARERR 9350. Remedy version:8.1 Kindly help to resolve this issue. Regards, Suresh L. _ARSlist: Where the Answers Are and have been for 20 years_

Re: ARERR 9350

2014-01-07 Thread Karthik
wrote: ** Hi Team, When i am using remedy thay time getting Network protocol/data error when performing data operatipn. please contact to admin ARERR 9350. Remedy version:8.1 Kindly help to resolve this issue. Regards, Suresh L. _ARSlist: Where the Answers Are and have been for 20

Network protocol/data error when performing data operation. Please contact administrator. (ARERR 9350)

2013-08-12 Thread Lisa Singh
Weird one - get that trying to load the overview console on 8.1 - only happens on IE 10 and only when trying to load the overview console -- googling seems to find suggestions that it's a Tomcat bug that's long since been fixed. Anyone else ever get that message? Kind Regards, Lisa Remedy 8.1

Re: Network protocol/data error when performing data operation. Please contact administrator. (ARERR 9350)

2013-08-12 Thread Tauf Chowdhury
Are you load balancing at the user to web server layer? I've seen this when the LB session timeout is less than the connection timeout on mid tier. Sent from my iPhone On Aug 12, 2013, at 11:18 AM, Lisa Singh lisa.si...@gmail.com wrote: Weird one - get that trying to load the overview console

Re: Network protocol/data error when performing data operation. Please contact administrator. (ARERR 9350)

2013-08-12 Thread Lisa Singh
On 8/12/13, Tauf Chowdhury taufc...@gmail.com wrote: Are you load balancing at the user to web server layer? I've seen this when the LB session timeout is less than the connection timeout on mid tier. Could very well be - it's happening to a user who was granted a higher-than-default timeout

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-05 Thread Jiri Pospisil
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: 04 July 2012 18:15 To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator ** Jiri, Are you on a load

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-05 Thread Melissa reed
the other day, just not what specifically. Thanks! Melissa From: Lou lrguar...@yahoo.com To: arslist@ARSLIST.ORG, Date: 07/03/2012 06:13 PM Subject:Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator Sent

Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-05 Thread John Baker
Melissa, Mid Tier does not cluster (an interesting point given the other thread concerning performance), so you must have sticky sessions enabled. With the F5, you need a feature called 'OneConnect' enabled. If I recall, the default F5 sticky sessions means reuse HTTP connections (at the

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-04 Thread ITSM.Support
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil Sent: Tuesday, July 03, 2012 10:20 PM To: arslist@ARSLIST.ORG Subject: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator ** Hi all, I was wondering

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-04 Thread Tauf Chowdhury
: ** Hi all, ** ** I was wondering if anybody has ever seen the following behaviour. ** ** About a week ago, our users started getting error “ ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator” when opening AR System Customizable Home

Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-03 Thread Jiri Pospisil
Hi all, I was wondering if anybody has ever seen the following behaviour. About a week ago, our users started getting error “ ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator” when opening AR System Customizable Home Page on mid-tier

Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-03 Thread John Baker
Hello It's a bug in the Mid Tier. The stack trace is trying to convert a string, I assume read from the request, to a number. The string is empty and hence the parse fails, leading to the exception (which should be caught and handled, but isn't). I think you'll need to collect a Fiddler

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-03 Thread Jiri Pospisil
Sent: 03 July 2012 21:00 To: arslist@ARSLIST.ORG Subject: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator Hello It's a bug in the Mid Tier. The stack trace is trying to convert a string, I assume read from the request

Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-03 Thread John Baker
Sorry, I missed that part. I'm surprised that Fiddler changes the way the Javascript runs - you may want to think about using wireshark to get a packet trace, but that's quite low level stuff. Either way, it's a bug and it's not your fault :)

Re: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator

2012-07-03 Thread Lou
) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: 03 July 2012 21:00 To: arslist@ARSLIST.ORG Subject: Mid-Tier error ARERR [9350] Network protocol/data error when performing data operation. Please contact administrator Hello It's a bug in the Mid Tier. The stack trace is trying to convert

ARERR 9350?

2011-10-11 Thread Pierson, Shawn
Good morning, I have a user receiving ARERR 9350, which states, Network protocol/data error when performing data operation. Please contact administrator. I've never seen this message appear, and it looks like only one person is getting it. He's logging in to the Mid Tier on ARS 7.5

Re: ARERR 9350?

2011-10-11 Thread Chowdhury, Tauf
Of Pierson, Shawn Sent: Tuesday, October 11, 2011 9:05 AM To: arslist@ARSLIST.ORG Subject: ARERR 9350? ** Good morning, I have a user receiving ARERR 9350, which states, Network protocol/data error when performing data operation. Please contact administrator. I've never seen this message appear

Re: ARERR 9350?

2011-10-11 Thread Axton
on the client machine change? Axton Grams On Tue, Oct 11, 2011 at 8:05 AM, Pierson, Shawn shawn.pier...@sug.comwrote: ** Good morning, ** ** I have a user receiving ARERR 9350, which states, “Network protocol/data error when performing data operation. Please contact administrator

Re: ARERR 9350?

2011-10-11 Thread Hyunkel v2.0
From: shawn.pier...@sug.com Subject: ARERR 9350? To: arslist@ARSLIST.ORG ** Good morning, I have a user receiving ARERR 9350, which states, “Network protocol/data error when performing data operation. Please contact administrator.” I’ve never seen this message appear

Re: ARERR 9350?

2011-10-11 Thread Pierson, Shawn
that everyone else uses. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hyunkel v2.0 Sent: Tuesday, October 11, 2011 8:32 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 9350? ** Try to use Fiddler

ARERR 9350

2011-10-11 Thread John Baker
Shawn, Capture a fiddler trace and send it to me. We've not seen this error from anyone else, and there are tens of thousands of people using SSO Plugin every day, but I'm very happy to investigate it. If it happens and then the user can do no more, it sounds like their session has died. If so,

Re: ARERR 9350 on vendor forms in mid tier

2010-05-25 Thread Kevin Begosh
We are also having this issue where I am. We are also on mid tier 7.5 and ARS 7.5 with Tomcat 6. Did you ever find a resolution to this? Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: ARERR 9350 on vendor forms in mid tier

2010-03-08 Thread Jonas Stumph Stevnsvig
: Frank Caruso [mailto:caruso.fr...@gmail.com] Sendt: 5. marts 2010 12:13 Emne: Re: ARERR 9350 on vendor forms in mid tier ** What version? On Fri, Mar 5, 2010 at 2:07 PM, Jonas Stumph Stevnsvig jonas.stumph.stevns...@bec.dkmailto:jonas.stumph.stevns...@bec.dk wrote: ** Hi listers, We

ARERR 9350 on vendor forms in mid tier

2010-03-05 Thread Jonas Stumph Stevnsvig
Hi listers, We are experiencing some odd. We have a Remedy application which pushes records to a Vendor form on submit, which works fine. unfortunately all our forms which read from a vendor form halt with ARERR 9350 on the midtier - they all work without problems in the User Tool. Even

Re: ARERR 9350 on vendor forms in mid tier

2010-03-05 Thread Frank Caruso
from a vendor form halt with ARERR 9350 on the midtier - they all work without problems in the User Tool. Even opening a vendor form directly and doing a search gives the same error. ARERR 9350 form the manual: Network protocol/data error when performing data operation. Please contact

Re: ARERR 9350 on vendor forms in mid tier

2010-03-05 Thread Jarl Grøneng
read from a vendor form halt with ARERR 9350 on the midtier - they all work without problems in the User Tool. Even opening a vendor form directly and doing a search gives the same error. ARERR 9350 form the manual: Network protocol/data error when performing data operation. Please contact

ARERR 9350 - Network Protocol/data error when performing a data operation

2007-09-19 Thread jmchugh
Bespoke application Bespoke application Tomcat Apache 5.028 webserver and jsp engine Tomcat Apache 5.028 webserver and jsp engine Having performed an upgrade to version 7.0.1 patch 3, Mid-Tier version 7.0.1 patch 2, we found that we obtained the following error message ARERR 9350