Re: Need inputs about integration

2015-02-03 Thread Ali A. Musa
...@yahoo.com, amusa.c@ Cell: (+966) 5505-707-42 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy consultant Sent: Tuesday, February 03, 2015 6:17 PM To: arslist@ARSLIST.ORG Subject: Need inputs about integration

Re: Need inputs about integration

2015-02-03 Thread LJ LongWing
Well, Amit, considering that there is a .NET API for Remedy, it would make sense to look at that as a potential integration point...if that's a language you know and understand. Web service, as you mentioned is another optionPerl, Java, C...all have API's that you could use if you

Need inputs about integration

2015-02-03 Thread Remedy consultant
Hello All, I have to work on a client requirement in which i need to integrate external application (built in .NET) with Remedy. Could you please suggest best possible way to integrate this application with remedy? This .NET application will create new tickets in remedy application. I know web

Re: Need inputs about integration

2015-02-03 Thread Remedy consultant
Hello , Thank you for your quick reply.As you suggested that JAVA or .NET api are good to consider ,i have question for you whether BMC support API written in .NET .I am worried about maintenance prospective. I have one more question. Can we have JAVA API to integrate .NET application ? Sorry

Re: Need inputs about integration

2015-02-03 Thread LJ LongWing
Amit, Last time I checked, the only supported API's are Java and C with Java quickly becoming the 'default'the .NET API, as I understand it (please don't take this as gospel) is produced by a BMC employee, but is not supported. I believe it's a wrapper of the C API.so, if you are wanting

Re: Need inputs about integration

2015-02-03 Thread Jamie
If you have BMC Atrium Orchestrator (BAO) installed within your environment, you could look into whether or not that gives you better flexability to integrate with and then use BAO to integrate with Remedy. We have BAO installed within our environment and our Automation team built a .NET web

Re: Need inputs about integration

2015-02-03 Thread Carl Wilson
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: 03 February 2015 15:57 To: arslist@ARSLIST.ORG Subject: Re: Need inputs about integration ** Amit, Last time I checked, the only supported API's are Java and C with Java quickly becoming the 'default'the .NET API, as I

Re: Need inputs about integration

2015-02-03 Thread Pat Zandi
to get a POC for basic functionality happening. Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: 03 February 2015 15:57 To: arslist@ARSLIST.ORG Subject: Re: Need inputs about integration