Re: Service Request issue

) [mailto:arsl...@arslist.org] On Behalf Of Larry Sent: Wednesday, June 09, 2010 11:51 PM To: arslist@ARSLIST.ORG Subject: Service Request issue I have a user that can only see 1 template within a service category called Retail. She manages this group and needs to see all the templates for the retail

Re: Service Request issue

, June 10, 2010 2:21 AM To: arslist@ARSLIST.ORG Subject: Re: Service Request issue Try to save the people form by changing some thing (probably include some spade in the address), so the permissions will get refreshed, it may solve your problem. We had similar issues and solved by doing so

Re: Service Request issue

Sent: Thursday, June 10, 2010 7:14 AM To: arslist@ARSLIST.ORG Subject: Re: Service Request issue If it's on the Request Entry side, check and possibly flush the user entitlement cache. If it's on the SRD side, check locale, company, etc... -Original Message- From: Action Request System

Service Request issue

I have a user that can only see 1 template within a service category called Retail. She manages this group and needs to see all the templates for the retail category. Anyone else within the Retail group can see all the templates. I've checked her People and User forms and can't find anything