Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Joe DeSouza
4:22:28 PM Subject: Re: Sync Search Database crashes Admin Tool and then Freezes ** I only had to update Admin, though you should remember to match versions with your AR Server. Rick On Mon, Aug 25, 2008 at 12:39 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: ** Rick,   I haven't tried

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Rick Cook
orking again.. > > Joe > > > - Original Message > From: Rick Cook <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Monday, August 25, 2008 3:26:16 PM > Subject: Re: Sync Search Database crashes Admin Tool and then Freezes > > ** The latest patch t

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
40 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database crashes Admin Tool and then Freezes ** Rick, I haven't tried 6.03 patch 24 nor 7.1 Patch 4 as yet.. but its interesting you say that has fixed it cause now I'd be curious to give it a shot.. Did you update only your adm

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Sanford, Claire
Subject: Re: Sync Search Database crashes Admin Tool and then Freezes ** Rick, I haven't tried 6.03 patch 24 nor 7.1 Patch 4 as yet.. but its interesting you say that has fixed it cause now I'd be curious to give it a shot.. Did you update only your admin tool to that patch or did it

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread VanSickle, James W
: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] Sync Search Database crashes Admin Tool and then Freezes Rick, I haven't tried 6.03 patch 24 nor 7.1 Patch 4 as yet.. but its interesting you say that has fixed it cause now I'd be curious to give it a shot.. Did you update only your adm

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Monday, August 25, 2008 2:35 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database crashes Admin Tool and then Freezes ** That is what has always happened to me.. I guess the reason why Remedy support asks you to d

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Joe DeSouza
ve feature when it worked for the most part so would be good to have it working again.. Joe - Original Message From: Rick Cook <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 25, 2008 3:26:16 PM Subject: Re: Sync Search Database crashes Admin Tool and then Freezes

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Joe DeSouza
72 CS/SCBAH" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 25, 2008 3:22:54 PM Subject: Re: Sync Search Database crashes Admin Tool and then Freezes Well shoot, I deleted the forms, but it still crashes my admin tool. Oh well, I guess it's back to the old way o

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Sanford, Claire
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Monday, August 25, 2008 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database crashes Admin Tool and then Freezes Well shoot, I deleted the forms, but it

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Rick Cook
this > feature to work on large databases such as the ITSM database.. > > Hope this helps.. > > Joe > > > - Original Message > From: "Opela, Gary L CTR USAF AFMC 72 CS/SCBAH" < > [EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Monday, Aug

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
D] On Behalf Of Joe DeSouza Sent: Monday, August 25, 2008 2:19 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database crashes Admin Tool and then Freezes ** Gary, It doesn't always work.. What Remedy support reccommends when these crashes occur is to redo the sync database forms b

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Thanks Joe, that's what I was trying to confirm. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Monday, August 25, 2008 2:19 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database crashes Admin

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread T. Dee
We had this issue and Remedy issue a hotfix DLL file. On Mon, Aug 25, 2008 at 3:10 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > Sorry for the no subject, my original email had a subject, but it was > sent incorrectly and errored. > > Thanks Roger, that gets the sync t

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Search Database crashes Admin Tool and then Freezes ** Gary, what version/patch of AR System are you using? Rick On Mon, Aug 25, 2008 at 12:10 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: Sorry for the no subject, my original email had a subject, but

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Joe DeSouza
ature to work on large databases such as the ITSM database.. Hope this helps.. Joe - Original Message From: "Opela, Gary L CTR USAF AFMC 72 CS/SCBAH" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, August 25, 2008 3:10:12 PM Subject: Sync Search Database crashe

Re: Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Rick Cook
Gary, what version/patch of AR System are you using? Rick On Mon, Aug 25, 2008 at 12:10 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH < [EMAIL PROTECTED]> wrote: > Sorry for the no subject, my original email had a subject, but it was > sent incorrectly and errored. > > Thanks Roger, that gets the

Sync Search Database crashes Admin Tool and then Freezes

2008-08-25 Thread Opela, Gary L CTR USAF AFMC 72 CS/SCBAH
Sorry for the no subject, my original email had a subject, but it was sent incorrectly and errored. Thanks Roger, that gets the sync to stop. There was a trick out there that some people used that would fix the issue where it would crash the admin tools. I believe it involved deleting some forms.