Hello Manoj,
Records are not in Error status. All records which are stuck having status
= In Progress and Return code = Running
Regards,
Amit
On Wed, Jan 7, 2015 at 2:37 PM, Manoj Kumar manoj.anup...@gmail.com wrote:
**
Hi Amit,
First check why the records are getting pilled up, if they
Hi Amit,
First check why the records are getting pilled up, if they are in error
status you need to correct the SR's and re-process them.
Thanxs Regards
Manoj
+91 996 223 2006
On Tue, Jan 6, 2015 at 11:51 PM, Harshad Wagh harshad.w...@vyomlabs.com
wrote:
**
Hi Amit,
In addition to
threads).
_
Kind Regards,
Carl Wilson
http://www.missingpiecessoftware.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy consultant
Sent: 07 January 2015 10:24
To: arslist@ARSLIST.ORG
Subject: Re: need help about stucked
Hello All,
We are facing issues with records in CAI:Events. There are almost 9000
records are stuck in this schema. Due to which lot of records in
SRM:Requests are stuck in submitted. Could you please help me to identify
this issue ?
We can not delete records present in CAI:Events as it is a
Amit,
How many records are in Error status in CAI:Events form and why is it
error out ?
Thanxs Regards
Manoj
+91 996 223 2006
On Tue, Jan 6, 2015 at 6:29 PM, Remedy consultant raccons...@gmail.com
wrote:
**
Hello All,
We are facing issues with records in CAI:Events. There are almost 9000
Hi Amit,
I'm assuming you want to bulk trigger all the failed CAI:Event records to
create fulfilment records.
1. Try to fix the error(s) which is causing records to get stuck in
CAI:Events
2. For one (preferably test record), change the Return Code to Start and
Save
3. IF it is a success, if you
Sure Will do that and let you know. Meanwhile i have deleted al lrecords
from CAI:Event and CAI:Eventparam .After that for some time it works fine
and then again Queue is getting build up.
On Wed, Jan 7, 2015 at 6:30 AM, SriSamSri Appecherla
appecherla@gmail.com wrote:
**
Hi Amit,
I'm
Hi Amit,
In addition to SriSamSri Appecherla you can do the following .
Thread pools for different commands are configured in the CAI:Commands
form. Configuring thread pools defines dedicated CAI threads for use by
the specific command. This ensures that requests from a command use only
the
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