Remedy 8.1 and MAPI support

2015-02-02 Thread Pierson, Shawn
Good morning, We're looking to upgrade out version of Microsoft Office internally, as well as Exchange, and there is being a lot of pressure to get our Remedy server upgraded from using Outlook 2007 for MAPI inbound email. I've tried looking all over BMC's site, their compatibility matrix

Re: Remedy 8.1 and MAPI support

2015-02-02 Thread Lippincott, Levi (OMA-GIS)
Shawn, I know this does not answer your question but you should also find out what version of Exchange you are using. We are using Exchange 2013 and something to keep in mind is there is a newer MAPI protocol and a legacy protocol and the 2013 version of Exchange only supports the new version

Re: Remedy 8.1 and MAPI support

2015-02-02 Thread Grooms, Frederick W
You could use the standards of POP3 or IMAP for inbound email This is one of the advantages I have being on Linux.. MAPI is a MS Windows only protocol so I don't have to deal with it. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson,

Re: Remedy 8.1 and MAPI support

2015-02-02 Thread Pierson, Shawn
You and Frederick bring up a good point, and actually I've been investigating and we're now allowed to use POP and IMAP against our mail server where in the past it was forbidden so I have some new things to try out in development. Thanks, Shawn Pierson Remedy Developer | Energy Transfer

Re: Engage 2015 Call for Papers

2015-02-02 Thread Tommy Morris
Is there a solution for printing from the web client yet? That might be a good topic to bring up especially for those of us who are trying to justify getting away from the User Tool. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters

Re: Remedy 8.1 and MAPI support

2015-02-02 Thread Jason Miller
We were in the same boat. We had been using Outlook 2007 to use MAPI on our 8.1 servers. When it came time to build a new 8.1 server I was determined to break the Outlook chains. POP and IMAP are also not allowed in our environment. Just like Levi we setup an hMail server for our incoming

Re: Remedy 8.1 and MAPI support

2015-02-02 Thread Pierson, Shawn
I’ve been testing IMAP since around the time of my first email and it’s working great. I even uninstalled Outlook completely from my server to make sure I’m not accidentally referencing it somehow. It took me all of five seconds to configure IMAP and disable the MAPI mailbox, and I’m looking

Filter spliting into separate workflows

2015-02-02 Thread Vidyasagar Kommu
Hi All, We have a requirement for A form when ever this form is submitted then we need to push the data to Form B in this requirement we have written on Submit and modify mode on form A to create a new record in form B given a filter execution order is 1000 currently it is working fine in this