Re: Smart IT Assigned Person

Mark, Been doing OK, thanks for asking! Hope you are well too.. How is that whole auto load of foundation data working out for you guys? Regarding your current problem, I have not really tried it but I would go with using an overlay on the existing menu instead of replacing it and see

Remedy and OneLogin SSO integration

Hi Listers, Can anyone let me know the time required and methodology for integrating BMC Remedy with OneLogin SSO. Thanks, Abhishek Chaturvedi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the

Re: Smart IT Assigned Person

This was one of the things I had noted as a discrepancy between the MT client and SmartIT. I am almost positive you cannot customize this with the currently available tools for customization of SmartIT available to us as end users. Joe _ From: Action Request System discussion

Re: Smart IT Assigned Person

I agree Shawn. Using the backend processing of assignment engine is prob a better way to go Sent from my iPhone > On Aug 9, 2017, at 10:28 AM, Pierson, Shawn > wrote: > > ** > Was Innovation Studio ever released? > > Also, you can customize Smart IT with

Re: Smart IT Assigned Person

SmartIT is not very extensible unless you use something like Innovation Studio which allows you to customize (so I've heard) but it's a separate license . We've been using filters and creative wording in error messages to enforce some processes but thankfully we were not heavily customized to

Re: Smart IT Assigned Person

Was Innovation Studio ever released? Also, you can customize Smart IT with JavaScript but that only works for the web client and not the mobile clients. That being said, it’s not supported and will disappear whenever you upgrade. If I were given the requirement that Mark has, I’d probably

Re: Smart IT Assigned Person

HI Joe, Been a while. How have you been? I would take either option, modify the OTB or attach a custom menu. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martin D'Souza, Joseph (Joseph Martin D'Souza) Sent: Tuesday, August 08, 2017 5:44