Re: [asterisk-users] Queue App - Set monitoring dynamically

2008-11-17 Thread equis software
Thanks a lot Matt! On Sun, Nov 16, 2008 at 9:25 PM, Matt Riddell [EMAIL PROTECTED] wrote: On 15/11/2008 3:58 a.m., equis software wrote: I found this property in queue.conf ; Calls may be recorded using Asterisk's monitor resource ; This can be enabled from within the Queue application,

Re: [asterisk-users] Queue App - Set monitoring dynamically

2008-11-16 Thread Matt Riddell
On 15/11/2008 3:58 a.m., equis software wrote: I found this property in queue.conf ; Calls may be recorded using Asterisk's monitor resource ; This can be enabled from within the Queue application, starting recording ; when the call is actually picked up; thus, only successful calls are

[asterisk-users] Queue App - Set monitoring dynamically

2008-11-14 Thread equis software
I found this property in queue.conf ; Calls may be recorded using Asterisk's monitor resource ; This can be enabled from within the Queue application, starting recording ; when the call is actually picked up; thus, only successful calls are ; recorded, and you are not recording while people

[asterisk-users] Queue App - crash (1.4.15)

2007-12-03 Thread equis software
This is the core trace (gdb) bt #0 0xb7e5a231 in strcasecmp () from /lib/libc.so.6 #1 0xb7ce0a3f in local_ast_moh_start (chan=0x82496a8, mclass=0xb720f828 default, interpclass=0x0) at res_musiconhold.c:646 #2 0x08083695 in ast_moh_start (chan=0x64, mclass=0x64 Address 0x64 out of bounds,

[asterisk-users] Queue App - (1.4.15) free agents with callers waiting

2007-12-03 Thread equis software
Hi! In 1.4.15 I have 3 agents, while 4 calls are waiting, 2 agents are ringing and the third agent don´t ring. I´m using autofill=true ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or

[asterisk-users] Queue App - Free agent and waiting calls

2007-04-18 Thread equis software
Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior

RE: [asterisk-users] Queue App - Free agent and waiting calls

2007-04-18 Thread Steve Totaro
: [asterisk-users] Queue App - Free agent and waiting calls Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call

Re: [asterisk-users] Queue App - Free agent and waiting calls

2007-04-18 Thread equis software
PROTECTED] [mailto: [EMAIL PROTECTED] *On Behalf Of *equis software *Sent:* Wednesday, April 18, 2007 9:21 AM *To:* asterisk-users@lists.digium.com *Subject:* [asterisk-users] Queue App - Free agent and waiting calls Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents

Re: [asterisk-users] Queue App - Free agent and waiting calls

2007-03-27 Thread equis software
Any news of this behavior? bweschke, could you work on this bug?? On 3/19/07, equis software [EMAIL PROTECTED] wrote: Please send me any news about this or the bug number. Thanks for your time. On 3/19/07, BJ Weschke [EMAIL PROTECTED] wrote: On 3/19/07, equis software [EMAIL PROTECTED]

[asterisk-users] Queue App - Free agent and waiting calls

2007-03-19 Thread equis software
asterisk-users@lists.digium.comAsterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends

Re: [asterisk-users] Queue App - Free agent and waiting calls

2007-03-19 Thread BJ Weschke
On 3/19/07, equis software [EMAIL PROTECTED] wrote: Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call

Re: [asterisk-users] Queue App - Free agent and waiting calls

2007-03-19 Thread equis software
Please send me any news about this or the bug number. Thanks for your time. On 3/19/07, BJ Weschke [EMAIL PROTECTED] wrote: On 3/19/07, equis software [EMAIL PROTECTED] wrote: Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the

Re: [Asterisk-Users] Queue app following dialplan

2005-01-09 Thread Kevin P. Fleming
Joseph wrote: I would like to know more about your solution. My solution involves a patch to app_queue that essentially makes it call SetGroup() on any channels it creates to call queue members (agents), and call GetGroupMatchCount() before calling a member to see if they should be considered

Re: [Asterisk-Users] Queue app following dialplan

2005-01-09 Thread Kevin P. Fleming
Robert Jackson wrote: Another possible scenario is to specify the context to call the agent when using AgentCallBackLogin. This way you can have one set of behaviors for reaching an agent at an extension and another set for simply reaching the extension outside of an ACD context. Yes, that

Re: [Asterisk-Users] Queue app following dialplan

2005-01-07 Thread Matthew Boehm
Joe Dennick wrote: Yeah, set the queue timeout to be about 1 second less than the voicemail timeout (ya know, where you say Dial(SIP/, 15)). That way the queue times out the agent before the dialplan goes to voicemail. The more reasonable solution is to just put the agent's direct

Re: [Asterisk-Users] Queue app following dialplan

2005-01-07 Thread Kevin P. Fleming
Matthew Boehm wrote: If I add a line like this: member = SIP/3044, can I still get login/logoff functionality? We need agent login/logff functionality AND for calls to not goto voicemail. No, I was suggesting using SIP/3044 in agents.conf, not in queues.conf. If you put it into queues.conf,

Re: [Asterisk-Users] Queue app following dialplan

2005-01-07 Thread Joseph
On Fri, 2005-01-07 at 08:08 -0700, Kevin P. Fleming wrote: Matthew Boehm wrote: If I add a line like this: member = SIP/3044, can I still get login/logoff functionality? We need agent login/logff functionality AND for calls to not goto voicemail. No, I was suggesting using SIP/3044

RE: [Asterisk-Users] Queue app following dialplan

2005-01-07 Thread Robert Jackson
-Original Message- From: Kevin P. Fleming [mailto:[EMAIL PROTECTED] Sent: Friday, January 07, 2005 3:26 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Queue app following dialplan The more reasonable solution is to just put

[Asterisk-Users] Queue app following dialplan

2005-01-06 Thread Ryan Stark
I have a problem where if an agent's extension is busy and has voicemail the queue app will follow the dialplan and send the caller to an agents voicemail. This is really bad, because it takes the caller out of the queue when it hits that agent. But we also would like to have voicemail for

Re: [Asterisk-Users] Queue app following dialplan

2005-01-06 Thread Jon Bebeau
FYI... - Original Message - From: Ryan Stark [EMAIL PROTECTED] To: asterisk-users@lists.digium.com Sent: Thursday, January 06, 2005 9:02 PM Subject: [Asterisk-Users] Queue app following dialplan I have a problem where if an agent's extension is busy and has voicemail the queue app

RE: [Asterisk-Users] Queue app following dialplan

2005-01-06 Thread Joe Dennick
Of Jon Bebeau Sent: Thursday, January 06, 2005 8:19 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Queue app following dialplan FYI... - Original Message - From: Ryan Stark [EMAIL PROTECTED] To: asterisk-users@lists.digium.com Sent: Thursday

Re: [Asterisk-Users] Queue app following dialplan

2005-01-06 Thread Kevin P. Fleming
Joe Dennick wrote: Yeah, set the queue timeout to be about 1 second less than the voicemail timeout (ya know, where you say Dial(SIP/, 15)). That way the queue times out the agent before the dialplan goes to voicemail. The more reasonable solution is to just put the agent's direct path

[Asterisk-Users] Queue App

2003-12-22 Thread Tim Thompson
Just a note to Mark and others. In queue.conf, there is a reference to announce-markq that I believe comes default uncommented. There is no sample file in /var/lib/asterisk/sounds/announce-markq If there is no file there and/or you misspell the filename and the system can't find the announce

[Asterisk-Users] Queue App

2003-06-16 Thread John Congdon
I think I solved the errors I was getting with my patch, sort of anyway. Brief over view: Tell all the callers their position in the queue. When they move, tell them their new position. I was receiving Thread xxx already blocked by xxx. I found that if I only tell caller 4 and above (Which

Re: [Asterisk-Users] Queue App

2003-06-16 Thread John Congdon
This patch is still not bug-free. It was causing my server to crash without warning... One of these days I will understand Mark's full plan and outline. It is hard, since I am only looking at a few of the apps that are there, and have not spent too much time on the whole thing. John On

[Asterisk-Users] Queue App Patch

2003-06-07 Thread John Congdon
Hi there, I am not a true C programmer. PERL is my game, just hacked around at C for a long time. Anyways, I digress... Here is a patch, can you tell me: 1) Can you see any blaring security holes I may have created 2) Does it make sense. It is for the queue app. It will allow you to do a few

[Asterisk-Users] Queue App Patch, addendum

2003-06-07 Thread John Congdon
Another thing I am working on is to do the timeout people have been asking about. If they have been on hold for (X minutes) dump out of the Queue App, so that the next priority can be a common mailbox. And I forgot to add the patch to my last email!!! argh