RE: [asterisk-users] Asterisk queue and agents

2007-04-25 Thread Hall, Eric M.
Has this been corrected? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hall, Eric M. Sent: Wednesday, March 07, 2007 11:09 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] Asterisk queue and agents BJ

RE: [asterisk-users] Asterisk queue and agents

2007-03-08 Thread Hall, Eric M.
Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents Ok. One more thing - how are you logging the agent in? With AgentLogin or AgentCallBackLogin? Additionally, how did you get on that call 56405 to your cell? Was it directly to the SIP device or via the

Re: [asterisk-users] Asterisk queue and agents

2007-03-08 Thread BJ Weschke
nal Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hall, Eric M. Sent: Thursday, March 08, 2007 7:24 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] Asterisk queue and agents Asterisk SVN-branch-1.4-r58243 Voipgw*CLI> s

RE: [asterisk-users] Asterisk queue and agents

2007-03-08 Thread Hall, Eric M.
ssage- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hall, Eric M. Sent: Thursday, March 08, 2007 7:24 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] Asterisk queue and agents Asterisk SVN-branch-1.4-r58243 Voipgw*CLI> show agents 5

RE: [asterisk-users] Asterisk queue and agents

2007-03-08 Thread Hall, Eric M.
SHANKS-NORTH) not logged in (musiconhold is 'default') 56405(Eric Hall) available at '[EMAIL PROTECTED]' (musiconhold is 'default') 16 agents configured [3 online , 13 offline] If you tell me how to do a "full" DEBUG/VERBOSE I will be happy to sen

Re: [asterisk-users] Asterisk queue and agents

2007-03-08 Thread BJ Weschke
to:[EMAIL PROTECTED] On Behalf Of BJ Weschke Sent: Wednesday, March 07, 2007 10:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents I don't think this is a bug. From UPGRADE.txt: * Queues depend on the channel driver

RE: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread Hall, Eric M.
rs Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents I don't think this is a bug. From UPGRADE.txt: * Queues depend on the channel driver reporting the proper state for each member of the queue. To get proper signalling on queue members that

Re: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread BJ Weschke
morrow and report back to the list. Eric Hall -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Octavio Ruiz (Ta^3) Sent: Wednesday, March 07, 2007 1:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk

RE: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread Hall, Eric M.
Ruiz (Ta^3) Sent: Wednesday, March 07, 2007 1:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents >Have a question for the group >If I have an agent is on the phone outside of the queue should that person >

RE: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread Hall, Eric M.
PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents >Have a question for the group >If I have an agent is on the phone outside of the queue should that person >still get queue calls ? >Doing a show agents on

Re: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread Octavio Ruiz (Ta^3)
>Have a question for the group >If I have an agent is on the phone outside of the queue should that person >still get queue calls ? >Doing a show agents online I see Available however show hints I see inuse. There is a ringinuse feature for SIP devices on 1.4.X which is what you ar

[asterisk-users] Asterisk queue and agents

2007-03-07 Thread Hall, Eric M.
Have a question for the group If I have an agent is on the phone outside of the queue should that person still get queue calls ? Doing a show agents online I see Available however show hints I see inuse. Any ideas Eric Hall Vice-president Amaxx, Inc. "Customized IT Solutions"