[asterisk-users] CDR Timestamps (cdr-custom)

2008-03-31 Thread Kelvin Williams
We have just implemented cdr-custom. Works fine minus the timestamps that appear in the CDR. The system's timezone is GMT. In the configuration usegmtime=yes is set. However, all of the CDRs in the Custom CDR comes as GMT-5. Another oddity is that the standard cdr/Master.csv is using

Re: [asterisk-users] Upgrade cisco SIP phone 7940

2007-06-17 Thread Kelvin Williams
Be sure your OS79XX.TXT and SIPDefault.cnf file and SIP[MACADDRESS].cnf file all agree on the version of software the phones are to be running. For example OS79XX.TXT should read: P0S3-08-2-00, and in SIPDefault.cnf a line should read: image_version:P0S3-08-2-00. If you were trying to run

[asterisk-users] Asterisk Performance without RTP?

2006-08-26 Thread Kelvin Williams
If Asterisk was used to set up and tear down calls, and using canreinvite allowing the RTP to pass from end-point to end-point, how many calls could Asterisk handle at once? I ask because I have been utilizing OpenSER but find myself constantly needing Asterisk to do this or that, and

[Asterisk-Users] Music On Hold Problem

2005-08-03 Thread Kelvin Williams
We have setup an Asterisk server and everything works great with the exception of Music on Hold. If you dial into our system and are placed in a Queue, you get music. If you are placed on Hold no music (which I believe may be caused by the XPro), or if you are parked you get no music.

[Asterisk-Users] MeetMe/Asterisk Timer

2006-04-03 Thread Kelvin Williams
We are using Asterisk in a purely VOIP environment, on leased dedicated server at a dedicated server provider. It is becoming more and more apparent that this dedicated server is actually a vritualized server. We have now found a need to utilize the MeetMe application for conferencing. However we

Re: [Asterisk-Users] OPENSER / SER and Asterisk

2006-06-13 Thread Kelvin Williams
Has anyone ever published a concise howto or good documentation on how the two interrelate? and Configurations.. On 6/13/06, BILL GITONGA [EMAIL PROTECTED] wrote:Asterisk does to scale well. Use OpenSER or SER as a front end to asterisk. Make all the sip traffic gothrough ser and only go to

[Asterisk-Users] Queue Monitoring..

2005-11-15 Thread Kelvin Williams
I have an ongoing problem and do not know where to begin troubleshooting it. We run a helpdesk, and call recording is extremely important. But we have found that calls are recorded at random. We receive the call via our toll-free number over an IAX connection. The call is then either handled by a

Re: [Asterisk-Users] Queue Monitoring..

2005-11-16 Thread Kelvin Williams
I am monitoring via my queues.conf. [310] wrapuptime=30 timeout=15 strategy=ringall retry=5 queue-youarenext= queue-thereare= queue-thankyou=custom/aa_6 queue-callswaiting= music=Support monitor-join=yes monitor-format=gsm maxlen=0 leavewhenempty=no joinempty=no context=aa_6 announce-holdtime=no

[asterisk-users] Cisco 7971G-GE SEP{MAC}.cnf.xml

2006-10-25 Thread Kelvin Williams
I have been forced to introduce a Cisco 7971G-GE into my network, because it has a pretty screen. I have wasted nearly three days fighting with the thing based upon the information on voip-info.org and a few other forums. Asterisk is reporting a 401 Unauthorized. Which typically means