Re: [asterisk-users] Call me now outbound calls in a queue

2012-09-28 Thread Mitch Claborn
. Mitch On 09/28/2012 01:42 PM, James Sharp wrote: On 9/28/2012 12:42 PM, Mitch Claborn wrote: I want to put a call me now button on the web site that will place the request into an asterisk call queue and then when an agent picks up the call in the queue, place the outbound call to the customer

[asterisk-users] Strategy for custom data in the CDR

2012-09-28 Thread Mitch Claborn
Looking for ideas and comments on my strategy for getting a bit of custom data into the CDR. It seems to work OK, but I'm open to better and/or more robust ways to do it. Problem: get the customerid of the caller from our application into the CDR Approach: Before the Queue() command, save

Re: [asterisk-users] QUEUEHOLDTIME always zero

2012-09-27 Thread Mitch Claborn
Callers: 1. SIP/mlcm800-0001 (wait: 0:52, prio: 0) 2. SIP/mlcx450-0003 (wait: 0:45, prio: 0) Mitch On 09/27/2012 03:16 AM, Lenz Emilitri wrote: What do you get if you run a queue show sales? l. 2012/9/26 Mitch Claborn mitch...@claborn.net mailto:mitch...@claborn.net

Re: [asterisk-users] QUEUEHOLDTIME always zero

2012-09-27 Thread Mitch Claborn
) has taken no calls yet Callers: 1. SIP/mlcx450-0003 (wait: 4:10, prio: 0) On 09/27/2012 06:08 AM, Satish Barot wrote: On Thu, Sep 27, 2012 at 2:39 AM, Mitch Claborn mitch...@claborn.net mailto:mitch...@claborn.net wrote: Asterisk 1.8.10.1~dfsg-1ubuntu1 Trying to build

Re: [asterisk-users] QUEUEHOLDTIME always zero

2012-09-27 Thread Mitch Claborn
I am also writing an AMI application that will allow management to see the queue status from an external program and saw the same issues with the AMI data. Using AMI I am able to get what I need from the individual records for each queued call. Mitch On 09/26/2012 04:09 PM, Mitch Claborn

Re: [asterisk-users] QUEUEHOLDTIME always zero

2012-09-27 Thread Mitch Claborn
: Mitch Claborn mitch...@claborn.net Sender: asterisk-users-boun...@lists.digium.com Date: Thu, 27 Sep 2012 09:20:08 To: asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] QUEUEHOLDTIME

Re: [asterisk-users] QUEUEHOLDTIME always zero

2012-09-27 Thread Mitch Claborn
Warren - that coincides with what I am seeing. I guess it made sense to someone, but it is not terribly useful to me. mitch On 09/27/2012 11:22 AM, Warren Selby wrote: On Thu, Sep 27, 2012 at 9:15 AM, Mitch Claborn mitch...@claborn.net mailto:mitch...@claborn.net wrote: Satish I

Re: [asterisk-users] MySQL InnoDB or MyISAM for CDR

2012-09-26 Thread Mitch Claborn
If I remember correctly, INNODB offers row level locking while MyISAM does not. On 09/26/2012 05:18 AM, Thorsten Göllner wrote: Am 26.09.2012 10:45, schrieb A J Stiles: On Tuesday 25 September 2012, Matt Hamilton wrote: Which one (InnoDB or MyISAM) is preferred for CDR as far as write

[asterisk-users] QUEUEHOLDTIME always zero

2012-09-26 Thread Mitch Claborn
Asterisk 1.8.10.1~dfsg-1ubuntu1 Trying to build a simple announcement of the queue status. QUEUEHOLDTIME is always zero. What am I doing wrong? queues.conf [general] autofill=yes shared_lastcall=yes [StandardQueue](!) musicclass=default strategy=rrmemory joinempty=no leavewhenempty=yes

[asterisk-users] attended transfer caller hears ringing after transfer done

2012-09-21 Thread Mitch Claborn
Asterisk 1.8.10.1~dfsg-1ubuntu1 A calls B. B answers, intiaites an attendeded transfer to C. C answers. B hangs up. A now hears ringing forever, until the call is terminated. blind transfer does not have this problem. What am I missing? features.conf [featuremap] blindxfer = #1 atxfer = #2

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