Re: [asterisk-users] polycom custom ring tones (slightly OT)

2007-08-06 Thread Rob Schall
With Polycom 501s, creating custom ringtones isn't hard at all. First, grab your favorite mp3 or wav file and create a file that is about 10 seconds long (max). If its an mp3, convert it to a wav file. Next, use this command to ensure the wav file is properly formatted for a Polycom phone: sox

[asterisk-users] Ring Groups

2007-10-18 Thread Rob Schall
Here's what I'm looking to do exten = 10,1,Dial(SIP/1000SIP/1001,15,wW) exten = 10,2,Voicemail(u1000) This should ring both phones and they should keep ringing for the alloted time before moving on. However, it appears that if one of the phones is Busy, it returns with a busy and moves on

[asterisk-users] Asterisk Shutting Down

2007-10-24 Thread Rob Schall
We've experienced the same problem twice now in the past month. The asterisk pid stops responding. We aren't able to connect to the CLI and all calls are dropped. The lots are pretty bare as well. This is the message log: Oct 24 09:12:35 WARNING[20711] channel.c: Avoided initial deadlock for

[asterisk-users] Global Variables on Reload

2008-03-10 Thread Rob Schall
I'm running Asterisk 1.4.18 and having a problem with the clearglobalvars option. I have a NIGHT_SERVICE variable which I initially set equal to off. I then have an extension they can dial which will toggle that variable. My problem is when you enter the CLI and type reload, it resets to off

[asterisk-users] Queue Pickup

2008-03-10 Thread Rob Schall
Running Asterisk 1.4... We have a customer service queue which works great. The members are hard coded (member = SIP/1000), etc. However, we have a special need. If the queue becomes busy, we would like to be able to dial an extension and grab only the next caller in the queue. We don't want to

[asterisk-users] Star Wars Echo Sound

2008-03-27 Thread Rob Schall
We have a location that is having a really odd issue. We have a sangoma POTs card. We are running software echo cancellation with the card (through asterisk) to try to eliminate some major echoing problems. I've turned on both EC and echotrain, which seemed to have gotten rid of the echo for the

Re: [asterisk-users] Star Wars Echo Sound

2008-03-28 Thread Rob Schall
that occurs, the EC is kicked in and everything is fine? -- Chris Earle System Solutions Specialist, Network Technologies Division CBL Data Recovery w: http://www.cbltech.com Rob Schall [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED] We have a location that is having

Re: [asterisk-users] Star Wars Echo Sound

2008-03-28 Thread Rob Schall
They are all connected directly to the same switch which asterisk also connects into. Its a small office (6 people). Rob Anthony Francis wrote: If the problem is specific to certian inspections I would verify the LAN segments involved in connecting those devices. Rob Schall wrote

[asterisk-users] rxfax issue

2008-04-04 Thread Rob Schall
Hi all, Here's our setup: Asterisk 1.4.18 Agx-ast-addons 1.4.5 Problem: When accepting a fax, the fax itself comes through just fine, and it does successfully create a tiff file. However, the dialplan should be executing a system command right after that completes, but isn't due to hanging up

Re: [asterisk-users] rxfax issue

2008-04-04 Thread Rob Schall
)} ${FAXFILE} ${ARG2}) exten = s,n,Hangup() exten = h,1,System(/usr/bin/mailfax ${ARG1} ${CALLERID(num)} ${CALLERID(name)} ${FAXFILE} ${ARG2}) exten = h,n,Hangup() Doug Lytle wrote: Rob Schall wrote: Hi all, Here's our setup: Asterisk 1.4.18 Agx-ast-addons 1.4.5 Problem: When accepting

Re: [asterisk-users] rxfax issue

2008-04-04 Thread Rob Schall
,Hangup() exten = h,1,System(/usr/bin/mailfax ${ARG1} ${CALLERID(num)} ${CALLERID(name)} ${FAXFILE} ${ARG2}) exten = h,n,NoOP(/usr/bin/mailfax ${ARG1} ${CALLERID(num)} ${CALLERID(name)} ${FAXFILE}) exten = h,n,Hangup() Doug Lytle wrote: Rob Schall wrote: exten = s,n,Hangup() exten = h,1,System

Re: [asterisk-users] rxfax issue

2008-04-04 Thread Rob Schall
Doug Lytle wrote: Rob Schall wrote: exten = h,1,System(/usr/bin/mailfax ${ARG1} ${CALLERID(num)} ${CALLERID(name)} ${FAXFILE} Take the h extension out of the macro. Doug The problem is that I need the macro so I can make it mobile. I reuse the macro about 20 times

Re: [asterisk-users] rxfax issue

2008-04-04 Thread Rob Schall
Nevermind. I'm a dummy. That method does work, but I didn't have a ${email} blah. Long week... Thanks again for the help, Rob Rob Schall wrote: Doug Lytle wrote: Rob Schall wrote: exten = h,1,System(/usr/bin/mailfax ${ARG1} ${CALLERID(num)} ${CALLERID(name)} ${FAXFILE

[asterisk-users] Queues +Exiting

2008-04-09 Thread Rob Schall
I'm having a problem getting my queue to function as it should. After 20 seconds or so, it should prompt the user with a message thanks for holding. press # to leave a message or stay on the line to continue holding. I set up the context in the queues.conf file, so if a user presses a digit,

Re: [asterisk-users] Queues +Exiting

2008-04-09 Thread Rob Schall
That fixed it. I always thought the s would be the fall back from all extensions that didn't match. I guess that doesn't work in this case. Thanks! Rob Guido Hecken wrote: -Ursprüngliche Nachricht- Von: Rob Schall [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 9. April 2008 15:50

[asterisk-users] Polycom RTP port range

2008-04-18 Thread Rob Schall
We've just upgraded to asterisk 1.4 and we have changed the way we handle our calls a bit. This seems to be giving us a bit of an issue. We now allow the phones to reinvite. In the rtp.conf file, i've set the range from 1-2. However, when the phones begin talking to one another, they

Re: [asterisk-users] Voicemail: How to send a notification even if Caller does not let any messages?

2007-04-16 Thread Rob Schall
If the voicemail portion is reached, but hungup on, the extapp portion of the config file is still executed. So you could have an external app which does any number of things (IM, etc). Rob Jean-Marc Salsa wrote: Hi, First, sorry to repost, As I didn't get any replies, maybe this time, I

Re: [asterisk-users] Voicemail: How to send a notification even if Caller does not let any messages?

2007-04-16 Thread Rob Schall
is the number of message to trigger such a notification ... but 0 is the number of message as well when you erase all your messages, so you shouldn't send a notification in that case. Any idea please ? Thanks, JM On 4/16/07, *Rob Schall* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote

Re: [asterisk-users] Using meetme like call

2007-04-17 Thread Rob Schall
That defiantly makes sense. And it probably could be one less step than mine as well. :) Enrico Pasqualotto wrote: Rob Schall wrote: One easy way to get close to this affect: Create a group dialDial(SIP/1000SIP/1001) then have a dynamic meetme room generating extension. This way

Re: [asterisk-users] Using meetme like call

2007-04-17 Thread Rob Schall
One easy way to get close to this affect: Create a group dialDial(SIP/1000SIP/1001) then have a dynamic meetme room generating extension. This way, you can put them on hold for a brief second, dial that extension, create a room, then transfer them into it. This keeps the number of conference

Re: [asterisk-users] Asterisk Billing

2007-04-18 Thread Rob Schall
the cdr analyzer should work for most of what you need. The call costs will be the hard part. If you know how much each type of call should cost (based on destination number, location, etc), then you could do the math on your own. But if you don't, then you'll have to wait for your provider to

[asterisk-users] CallerID masking

2007-04-19 Thread Rob Schall
Hello all, I currently have all outgoing calls set to mask the caller id so it will always appear to be coming from our main number. The problem I'm having though, is with both the call detail in mysql and with the automon (recording) feature. It shows the originating number as the number I

Re: [asterisk-users] CallerID masking

2007-04-23 Thread Rob Schall
that would even work. This seems like something most companies would want to have working. How would your average company handle this? Rob Alex Balashov wrote: On Thu, 19 Apr 2007, Rob Schall said something to this effect: Hello all, I currently have all outgoing calls set to mask the caller id so

[asterisk-users] Calls in ulaw, not gsm as desired

2007-05-01 Thread Rob Schall
My problem is this We have a location outside of our network which is done over vpn. Everything works except for the voice quality to that location isn't very good. To try to resolve this, I wanted to try to make all calls go over gsm. Right now, when i say show sip channels, they all show

Re: [asterisk-users] Calls in ulaw, not gsm as desired

2007-05-01 Thread Rob Schall
I was in the asterisk console and I typed reload. Is this not enough to reload the sip.conf file? Rob Andreas Sikkema wrote: However, even once I reloaded the extensions, its still only using ulaw. You didn't reload the sip config? Maybe that's your problem?

Re: [asterisk-users] Calls in ulaw, not gsm as desired

2007-05-01 Thread Rob Schall
] [mailto:[EMAIL PROTECTED] *On Behalf Of *Rob Schall *Sent:* Tuesday, May 01, 2007 2:06 PM *To:* Asterisk Users Mailing List - Non-Commercial Discussion *Subject:* Re: [asterisk-users] Calls in ulaw, not gsm as desired I was in the asterisk console and I typed reload. Is this not enough

Re: [asterisk-users] Calls in ulaw, not gsm as desired

2007-05-02 Thread Rob Schall
situation? Rob Ed Nuñez wrote: Reload will reload your sip.conf file! As well as iax.conf, extensions.conf, queues.conf, voicemail.conf, users.conf *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *Rob Schall *Sent:* Tuesday, May 01, 2007 2:06 PM

Re: [asterisk-users] Calls in ulaw, not gsm as desired

2007-05-02 Thread Rob Schall
. . On 02/05/07, Rob Schall [EMAIL PROTECTED] wrote: So I reloaded things and had just gsm set for 2 of my polycom 501 phones. However, the logs say No codec found, which leads me to believe that polycom 501 phones can't use gsm. Does anyone have something like this working? If not gsm

[asterisk-users] Strange noise - Polycom

2007-05-03 Thread Rob Schall
I'm not sure if this is a problem with our polycom 501 phones or with a setting in asterisk. When you set the forward option on the phone and have it point to an outside number (a cell phone) we see the following problem... The call does forward, but while its doing so and while its ringing,

[asterisk-users] DTMF not recognizing *

2007-05-14 Thread Rob Schall
With our current setup, we have an older avaya system which is linked with our asterisk system via a em wink connection. When you press 2 on the avaya network, it will jump to our asterisk box and then sends DTMF digits. Asterisk listens for those numbers and then responses as soon as it has a

[asterisk-users] ast_yyerror - Help

2007-05-14 Thread Rob Schall
Hey all, We're starting to see all circuits are busy and a few dropped calls. When these happen, in the messages log, I see the following error. May 14 14:42:13 WARNING[5604] ast_expr2.fl: ast_yyerror(): syntax error: syntax error, unexpected $end, expecting TOK_MINUS or TOK_COMPL or TOK_LP or

[asterisk-users] FXS + Pots Extensions Help

2007-05-22 Thread Rob Schall
Hello all, Normally I just use pri's with our asterisk systems, but a request came in to add some normal pots lines to the setup. We have 3 lines, and they run into the fxs ports. They hit the dialplan just fine, and they always dial the s extension. However, my question would be... Is there a

Re: [asterisk-users] FXS + Pots Extensions Help

2007-05-23 Thread Rob Schall
lines. Then the line fees balance out. I was hoping for a solution more along the lines of Use this x variable that contains what ZAP channel it came in on, then I can program that one to point to a particular person. Thanks, Rob Sean M. Pappalardo wrote: Rob Schall wrote: Normally I just

Re: [asterisk-users] FXS + Pots Extensions Help

2007-05-23 Thread Rob Schall
you don't care which number was dialed, you just want failover at the telco. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob Schall Sent: Wednesday, May 23, 2007 8:19 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re

[asterisk-users] Asterisk Locked Up

2007-05-29 Thread Rob Schall
Well, asterisk was working without flaws until just a few minutes ago. Asterisk stayed running, but we were just getting dead air when you'd pick up the phone and you defiantly couldn't send/receive calls. I looked at the call detail, and there isn't anything abnormal there. I then looked at the

Re: [asterisk-users] channel_find_locked: Avoided deadlock

2007-05-30 Thread Rob Schall
I too have this problem. I have two queues set up, and one is in use. I didn't realize thats what caused those errors. I am also using sip. Here are my setups if it helps anyone find a bug: Queues.conf [billing] music=default strategy=ringall reportholdtime = no timeout=8 retry=10 wrapuptime=10

Re: [asterisk-users] reset Polycom phones remotely

2007-05-31 Thread Rob Schall
If all you need is a soft reboot to load config files and want to do it remotely, there is no need to cut power to the phones. I know this works on polycom 501 and 601s. I assume it would work on other polycoms as well. asterisk -rx 'sip notify polycom-check-cfg 192.168.1.XXX ' There is a

Re: [asterisk-users] reset Polycom phones remotely

2007-05-31 Thread Rob Schall
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Bosch Sent: Thursday, May 31, 2007 10:24 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] reset Polycom phones remotely Rob Schall wrote: If all you need

[asterisk-users] CDR timing

2007-05-31 Thread Rob Schall
A simple question but one I can't seem to find easily... I have 90 or so DIDs. For all outbound calls, I edit the callerid so that it will always read out main line's number. This poses a problem though, because the CDR detail isn't written until after everything is done. So when you look at the

Re: [asterisk-users] reset Polycom phones remotely

2007-06-01 Thread Rob Schall
Are you able to access the phone via a web browser? And did asterisk register the phone? If both are true and you set the always reboot flag to 1, then rebooted the phone by hand, there shouldn't be anything standing in the way. Rob Stephen Bosch wrote: Rob Schall wrote: Correct. Once

Re: [asterisk-users] Audio going blank for a few seconds andthencomes back. What could be the reason?

2007-06-01 Thread Rob Schall
We have the same problem with our system. Unless you have a solid (not just high speed) connection between the 2 parties, you're going to get silence a few times during the call. We had set up a user on a business comcast high-speed, thinking that would be more than enough. Turned out though, with

Re: [asterisk-users] Audio going blank for a few seconds andthencomes back. What could be the reason?

2007-06-01 Thread Rob Schall
on their local network, and then calls go through the PRI. There is a VoIP trunk too only for long distance, and same problem happens there. So I was thinking its the network issue. On 6/1/07, *Rob Schall* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: We have the same problem with our system

Re: [asterisk-users] CDR timing

2007-06-04 Thread Rob Schall
file and the mysql database, the src and clid are set to our main line's number. I need to to read the correct src. I don't care what the clid says. Rob Steve Murphy wrote: On Thu, 2007-05-31 at 15:44 -0500, Rob Schall wrote: A simple question but one I can't seem to find easily... I have 90

[asterisk-users] FX Dialing Odd

2007-06-04 Thread Rob Schall
Here's a possible bug, or more likely, I'm just missing something. We have a pots card in one of our asterisk boxes. Its a simple asterisk setup with one FXO/FXS card and basic static extensions file, etc. When we dial out over the pots line, 4 out of 5 times, it will work. However, every 4 or 5

Re: [asterisk-users] FX Dialing Odd

2007-06-04 Thread Rob Schall
wrote: Rob Schall wrote: Here's a possible bug, or more likely, I'm just missing something. We have a pots card in one of our asterisk boxes. Its a simple asterisk setup with one FXO/FXS card and basic static extensions file, etc. When we dial out over the pots line, 4 out of 5 times

Re: [asterisk-users] FX Dialing Odd

2007-06-04 Thread Rob Schall
Also, in the dial command the w says its for the *1 recording. Not waiting. Is the documentation wrong? What is the correct way to wait in the dial command? Rob John Novack wrote: Rob Schall wrote: Here's a possible bug, or more likely, I'm just missing something. We have a pots card

Re: [asterisk-users] FX Dialing Odd

2007-06-04 Thread Rob Schall
= _91NXXNXX,n,Dial(${TRUNK}/w${EXTEN:${TRUNKMSD}},,wW) Rob Schall wrote: Here's a possible bug, or more likely, I'm just missing something. We have a pots card in one of our asterisk boxes. Its a simple asterisk setup with one FXO/FXS card and basic static extensions file, etc. When we dial out

Re: [asterisk-users] Polycom phone registration problem

2007-06-07 Thread Rob Schall
In the logs, does that phone try to re-register itself, or does it just give up? If its not trying to re-register, you might want to look at the Expires, Register and Retry settings in the phone. Rob Laurent CARON wrote: Hi, One of my users is in trouble with his polycom phone hooked to an

Re: [asterisk-users] Polycom phone registration problem

2007-06-07 Thread Rob Schall
CARON wrote: Rob Schall wrote: In the logs, does that phone try to re-register itself, or does it just give up? The phone is giving up. Jun 7 14:29:36 NOTICE[22015] chan_sip.c: Auto-congesting SIP/XXYYZZAA24-08553940 Laurent

[asterisk-users] Softphone behind NAT issues

2007-06-12 Thread Rob Schall
We are trying to use a softphone from a location that is behind a firewall. We are using x-lite as the softphone. So far, we've been able to get the phone to register with the asterisk server, and it can receive voice from the asterisk server (IE, voicemail, etc). However, asterisk can't hear

Re: [asterisk-users] Softphone behind NAT issues

2007-06-12 Thread Rob Schall
No luck. Still no outbound sound. Leonardo Kamache (Gmail) wrote: In [general] section: externip=your_extern_ip_address localnet=your_local_net/bits i.e. 192.168.0.0/24 Try this... On 6/12/07, Rob Schall [EMAIL PROTECTED] wrote: We are trying to use a softphone from a location

Re: [asterisk-users] Softphone behind NAT issues

2007-06-12 Thread Rob Schall
This is probably what we'll have to do. We wanted to try to use all SIP though. As I read through the documentation, it seems possible though. Not sure where i'm off. Rob Tim Panton wrote: On 12 Jun 2007, at 17:53, Rob Schall wrote: We are trying to use a softphone from a location

Re: [asterisk-users] Softphone behind NAT issues

2007-06-12 Thread Rob Schall
behavor of where to send its packets back to. Any thoughts? Rob Rob Schall wrote: This is probably what we'll have to do. We wanted to try to use all SIP though. As I read through the documentation, it seems possible though. Not sure where i'm off. Rob Tim Panton wrote: On 12 Jun 2007

Re: [asterisk-users] Sending text to a phone that's no in-use ...

2007-06-14 Thread Rob Schall
If they're polycom 501s or higher, you could have each phone use a different homepage. Those pages could be loaded dynamically (say in php) and then you could just store the message to display in a database. Probably easiest to maintain and create an interface for. Rob Gordon Henderson wrote:

Re: [asterisk-users] Sending text to a phone that's no in-use ...

2007-06-14 Thread Rob Schall
501s don't have the microbrowser. Rob Schall wrote: If they're polycom 501s or higher, you could have each phone use a different homepage. Those pages could be loaded dynamically (say in php) and then you could just store the message to display in a database. Probably easiest to maintain

Re: [asterisk-users] Asterisk GUI

2007-06-14 Thread Rob Schall
Voip-info has some different links to packages out there for a gui based asterisk. In my experience, I've found it much easier to tweak a dialplan and user accounts by hand. We are using realtime/mysql for all our voicemail/sip/extensions, and I have a small gui I made that creates those initial

Re: [asterisk-users] VPN on Asterisk

2007-06-18 Thread Rob Schall
We were able to buy a linksys router and install openwrt on it with openvpn. That router was a client to our openvpn servers at the main office (where the asterisk box is) and it was able to route all the traffic that way with a few extra ip table routes. A possible cheaper solution (since a

Re: [asterisk-users] Phantom Calls

2007-06-18 Thread Rob Schall
We were having phantom calls as well. In our case, we had 2 pots line running in our sangoma card, and when you dial out, would would wait for whomever to pickup. If you gave up waiting an hung the phone up (we also had 2 normal phones plugged into fxs ports), it wouldn't immediately receive the

Re: [asterisk-users] PhpAgi call generation

2007-06-19 Thread Rob Schall
An alternative to this method might be to create a call file and place it in the spool. Have it either dial and connect the caller to an extension that plays that sound, or just execute that sound itself. Right now, we use this functionality for a server scanner. When it detects a particular port

Re: [asterisk-users] PhpAgi call generation

2007-06-19 Thread Rob Schall
me an example of a call file? thanks On 6/19/07, Rob Schall [EMAIL PROTECTED] wrote: An alternative to this method might be to create a call file and place it in the spool. Have it either dial and connect the caller to an extension that plays that sound, or just execute that sound itself

Re: [asterisk-users] PhpAgi call generation

2007-06-19 Thread Rob Schall
Since its all part of a program I would do it using the AGI like Christopher was talking about. However, I think this would be a 2 program issue. First, you would have a program that would check a database or whatever to see who is late and make the call to the supervisior. That call I would

Re: [asterisk-users] Inline record

2007-06-19 Thread Rob Schall
In the features.conf file, under featuremap, add automon = *1 Then in extensions.conf... [general] DYNAMIC_FEATURES=automon ; Auto Monitor Calls by pressing *1 now if you press *1 while on a call, it will begin recording. Press *1 again and it will complete the recording. Rob Drew Gibson

Re: [asterisk-users] Advice

2007-06-19 Thread Rob Schall
We use broadwing and paetec for most of our pri stuff. Paetec is a bit better with their call detail, but both seem to provide steady service. It depends on your location, pricing, etc though. Rob Duracom Lists wrote: We have an Asterisk box setup and are ready to start offering VOIP to our

Re: [asterisk-users] Asterisk GUI

2007-06-20 Thread Rob Schall
Tom, I disagree with your argument for a number of reasons. Each of these reasons should be more than enough to convince you I'm correct and you should do it my way and only my way. And for the record, VI and CLI. Rob Tom Rymes wrote: On Jun 19, 2007, at 12:37 PM, Senad Jordanovic wrote:

[asterisk-users] Asterisk + hinting presence + macro

2007-06-28 Thread Rob Schall
I currently have about 50 polycom 501 phones on my asterisk setup. The dialplan is set to work with mysql (realtime), and all of the extensions for the phones route through the same macro (stdexten). This all works fine until I tried to set up notify status. On voip-info, they say do something

Re: [asterisk-users] Asterisk + hinting presence + macro

2007-06-28 Thread Rob Schall
it .there is a fix on bugs.digium.com http://bugs.digium.com or you can wait till next release or use asterisk 1.4.4 On 28/06/07, *Rob Schall* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: I currently have about 50 polycom 501 phones on my asterisk setup. The dialplan is set to work

Re: [asterisk-users] Asterisk + hinting presence + macro

2007-06-28 Thread Rob Schall
Eric ManxPower Wieling wrote: Rob Schall wrote: I currently have about 50 polycom 501 phones on my asterisk setup. The dialplan is set to work with mysql (realtime), and all of the extensions for the phones route through the same macro (stdexten). This all works fine until I tried to set

Re: [asterisk-users] Asterisk + hinting presence + macro

2007-06-29 Thread Rob Schall
Anthony Francis wrote: Eric ManxPower Wieling wrote: Rob Schall wrote: Eric ManxPower Wieling wrote: Rob Schall wrote: I currently have about 50 polycom 501 phones on my asterisk setup. The dialplan is set to work with mysql (realtime), and all

Re: [asterisk-users] Caller ID Spoofing to be banned in the USA

2007-07-05 Thread Rob Schall
Dovid B wrote: You are right but my concerns is the ITSP's may stop allowing it because they don't want to get in to trouble. They may request a list of all the DID's that I have and limit me setting my CID to the list that I gave them. I doubt this will ever be an issue. The telco companies

Re: [asterisk-users] Call Queues

2007-07-05 Thread Rob Schall
Noah Miller wrote: Hi Eve - The thing is that i have a tdm422p with the two fxo ports connected to the pstn. I want my sip users to be able to call other numbers(any number) in the pstn through my zap fxo channels. I have a big number of sip users so as you can imagine there will be

Re: [asterisk-users] Need Advice/Suggestion

2007-07-09 Thread Rob Schall
Or, if you can have a trigger of some type. If you have say, a database, that stores the current night service status, then you can query that to determine if you should send the call to the after hours steps, or to dial into the phone. Then set up another extension that the internal people

Re: [asterisk-users] Basic asterisk Autodialer?

2007-07-09 Thread Rob Schall
[EMAIL PROTECTED] wrote: I'm looking for an easy way to make asterisk perform as a basic (broadcast)autodialer. Basically all I want to do is give it a list of phone #'s and a pre-recorded message and have it call each one and play the message or leave it on the person's answering machine.

[asterisk-users] Sip Phone CID

2007-01-18 Thread Rob Schall
This might sound like an odd question but here it is anyways... We currently have Polycom 501 phones. We have Asterisk with Realtime/MySQL running for our SIP/Voicemail/Extensions. When one phone dials another, the receiving end does in fact see the callers ID. But... our old phone system set

Re: [asterisk-users] Sip Phone CID

2007-01-19 Thread Rob Schall
I set both the trustrpid and sendrpid to yes, but the calling phone still doesn't show the caller id of the person they are calling. Jason Fuermann wrote: check out rpid Mark Johnson wrote: Rob Schall wrote: This might sound like an odd question but here it is anyways... We

[asterisk-users] Red: Sip Phone CID

2007-01-19 Thread Rob Schall
Here is what I have in my extensions.conf file now. Trustrcid and sendrcid are turned to yes in the conf file. I'm not fully sure how the SIPCalledRPID works though. The example I found seems to try and provide the stuff automatically (id and name), but does the SIPPEER stuff even exist? I think

[asterisk-users] Queue Dial Plan

2007-01-30 Thread Rob Schall
A question about Queues and Dial Plans We are trying to set up a customer service queue. I've set up the queue and agents who will participate. However, there's still one area I'm not sure how to make it work. After 60 seconds, I need it to decide that no one is available, and forward it to

Re: [asterisk-users] Queue Dial Plan

2007-01-31 Thread Rob Schall
, they'll all get the email (its a group email), but it would be nice to have the light as well. Rob Lee Jenkins wrote: Rob Schall wrote: A question about Queues and Dial Plans We are trying to set up a customer service queue. I've set up the queue and agents who will participate. However

Re: [asterisk-users] Regarding Call Queue

2007-01-31 Thread Rob Schall
Is your agent logged into that queue to receive the calls? You can typically say show queues to list all queues and see who is not in use vs unavailable. If they are all unavailable, are you getting a successful Agent Logged In message when you log that guy in? Rob Manish Gupta02 wrote: Hi

[asterisk-users] Queue Status

2007-01-31 Thread Rob Schall
Hello all, I think Lee has given me a head start, but I'm still running in a circle (at least i'm in the lead). The problem is with my queues. The phones go to their own voicemail after 5 rings. That's about the same time I allow the phone to ring before trying another phone in the queue. Is

Re: [asterisk-users] Queue Status

2007-01-31 Thread Rob Schall
voicemail). Hope that helps. Rob Schall wrote: Hello all, I think Lee has given me a head start, but I'm still running in a circle (at least i'm in the lead). The problem is with my queues. The phones go to their own voicemail after 5 rings. That's about the same time I allow the phone

[asterisk-users] Call Connections Dropped

2007-02-06 Thread Rob Schall
We just had the oddest thing happen which worries us as new users. We had 3 calls running on asterisk (one from sip to sip and the other to sip to zap). It seemed for no reason, the connections just dropped and the lines went dead. You couldn't call a phone (not even yourself). Once I restarted

[asterisk-users] Softphone +Realtime

2007-02-07 Thread Rob Schall
Here's an interesting issue we're facing... We would like users to be able to use softphones from home/work and to use their same extensions they do at work. The first step of getting the phones to log in as their same extensions as work is easy and works. However, on the database side, once the

Re: [asterisk-users] Softphone +Realtime

2007-02-08 Thread Rob Schall
That's what I would have thought. I set the timeout to be 300 secs, but the phone never seems to re-register. We could do a group dial, but like you said, there would be a lot of errors in the log, which we are trying to avoid. Has anyone been able to get a polycom 501 to re-register itself

Re: [asterisk-users] Softphone +Realtime

2007-02-08 Thread Rob Schall
(asterisk sets it to 0.0.0.0). Thoughts? Rob Jason Fuermann wrote: our Polycoms reregister almost immediately. I think the problem your running into is that when the softphone is registered the polycom gets some kind of error from asterisk which prevents it from reregistering Rob Schall wrote

[asterisk-users] Auto Answer (Paging)

2007-02-08 Thread Rob Schall
I'm trying to duplicate a behavior we had with our old avaya system, and I've come across Auto Answer (Ring Answer). However, its not quite the same yet. Right now, when I dial **5053, it will add the SIP header for Ring Answer and it will call 5053. The phone auto pickups just fine. However, we

Re: [asterisk-users] Re: Auto Answer (Paging)

2007-02-12 Thread Rob Schall
From what I read on the voip-info page, they did not define how to have the phone muted when a paging call would go out. I already have the paging (without mute) working using those same headers from that site. But they don't cover the issue I'm trying to solve with my Polycom Soundpoint 501s and

Re: [asterisk-users] Re: Auto Answer (Paging)

2007-02-12 Thread Rob Schall
if you are the callee? Rob Steve Davies wrote: On 2/12/07, Rob Schall [EMAIL PROTECTED] wrote: From what I read on the voip-info page, they did not define how to have the phone muted when a paging call would go out. I already have the paging (without mute) working using those same headers from

[asterisk-users] Paging Followup

2007-02-13 Thread Rob Schall
Hello All, Hoping all of you might have an additional option for me to try at this point. :) My Goal: To have a paging option that does the following When I press **_ it will send a ring-answer page to that person. The person on the other end should be muted, so if they are in a

[asterisk-users] Transfer Caller ID

2007-02-19 Thread Rob Schall
I'm sure this was asked before, but I can't seem to make this work... If a customer dials one of our DIDs, and the operator transfers that call to another employee, the Caller ID doesn't seem to do what I would expect it to. I would expect it to show the original caller's ID. Example: John calls

Re: [asterisk-users] Transfer Caller ID

2007-02-19 Thread Rob Schall
sends operators callerid On Feb 19, 2007, at 8:55 AM, Rob Schall wrote: I'm sure this was asked before, but I can't seem to make this work... If a customer dials one of our DIDs, and the operator transfers that call to another employee, the Caller ID doesn't seem to do what I would expect

Re: [asterisk-users] Open CallerID Database?

2007-02-19 Thread Rob Schall
It seems like an interesting idea, but if this would be a public user updated 411, who would ensure that was more up to date than 411. If the numbers are off from 411, then the phone provider isn't keeping the records properly. A customer should be notifying the phone company when they are moving,

Re: [asterisk-users] sip to sip ?

2007-02-20 Thread Rob Schall
If you're getting a 404, I would assume it is reacting like any other non-connection would (http, etc). Do you know if the packets are reaching the phone, or if the phone is registering its correct IP Address? If it is registering, but no packets are reaching it, could it be a routing issue? Rob

[asterisk-users] Queue Macro Problem

2007-02-23 Thread Rob Schall
Hey all, This should be an easy one. I have a few different queues and wanted to set up a standard macro to handle them, so I can shrink the dial plan down and stop having so much redundancy. But when I try to use it, i get a no answer. Here's what does work (non macro): exten = 5054,1,Answer()

Re: [asterisk-users] Queue Macro Problem

2007-02-23 Thread Rob Schall
That was it. :) Thanks much! A followup... well, kinda related... And not really a asterisk q. On the polycom 501 phones... There's those 3 lines that you can setup. Is it possible to make one of them a shortcut to the queue login/logout extension? Rob Philipp Kempgen wrote: Rob Schall wrote

[asterisk-users] Call Forwarding

2007-02-26 Thread Rob Schall
An odd question... I have asterisk running just basic sip phones and sending/receiving calls using ZAP. The phones are polycom 501s. When a user presses the Forward soft key and puts an external number (a cell phone), and then someone from the inside (another extension) to the phone which has

[asterisk-users] Net-talk

2007-02-27 Thread Rob Schall
I wanted to try and see if I could get my Hawkings Net-Talk USB phone to work with our asterisk setup via yakaphone. Has anyone ever tried this? It sees the mic and speakers, but if we could get the keypad to talk with yaka and in turn with asterisk, that would be really nice. If there are any

[asterisk-users] Extensions +International

2007-03-01 Thread Rob Schall
This should be easy, but I can't find the right wildcard. Right now I have exten = _9011.,n,Dial(${TRUNK}/${EXTEN:${TRUNKMSD}},,wW) for international and for local exten = _9NXX,n,Dial(${TRUNK}/${EXTEN:1},,wW) The problem is if the call isn't typed in, then you press dial, we have

Re: [asterisk-users] Extensions +International

2007-03-01 Thread Rob Schall
Yeh, I'm sure. If I watch the debug logs in *, I see each digit running checks to see if it matches a dialplan yet. :) Rob McGhee, Stefano wrote: I pick up the handset and get a dialtone. I press 9011331234567 or something international. Before I can finish, the local option kicks in

Re: [asterisk-users] Realtime Extensions and Include

2007-03-07 Thread Rob Schall
Not sure if this is what you mean But we have includes in our sip,extensions and voicemail files. ;#include sip.inc We keep them commented out only because they are a copy of what is running in realtime. Every night the include files are generated and put in /etc/asterisk. If MySQL were to

Re: [asterisk-users] Queue announcing hold sequence instead of hold time

2007-03-08 Thread Rob Schall
I also have this problem. Unsure how to fix it though. Rob Drew Gibson wrote: Hi, We recently updated from an early Asterisk 1.2 SVN to 1.2.15 (on Debian Sarge) and the behaviour of our Call Centre queues has changed slightly. Before the upgrade, when a caller was waiting in the queue,

  1   2   >