[asterisk-users] CDR Timestamps (cdr-custom)

2008-03-31 Thread Kelvin Williams
We have just implemented cdr-custom.  Works fine minus the timestamps that
appear in the CDR.

 

The system's timezone is GMT.  In the configuration usegmtime=yes is set.
However, all of the CDRs in the Custom CDR comes as GMT-5.

 

Another oddity is that the standard cdr/Master.csv is using GMT.

 

Please advise.

 

Thanks,

kw

 

 

 

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Re: [asterisk-users] Upgrade cisco SIP phone 7940

2007-06-17 Thread Kelvin Williams
Be sure your OS79XX.TXT and SIPDefault.cnf file and SIP[MACADDRESS].cnf file
all agree on the version of software the phones are to be running.

 

For example OS79XX.TXT should read: P0S3-08-2-00, and in SIPDefault.cnf a
line should read: image_version:P0S3-08-2-00. If you were trying to run
P003-08-2-00

 

The image_version line is not required in SIP[MACADDRESS].cnf file so I
wouldn't put it there otherwise if you have many phones you'll have to edit
each phone each time you change the software.

 

 

kw

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adrian Marsh
Sent: Sunday, June 17, 2007 8:46 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Upgrade cisco SIP phone 7940

 

Hi All,

 

My current 7940 phones use P0S3-06-3-00.  I'd like to upgrade them so
they're not massively out of date.

I found a page at http://www.voip-info.org/wiki-Asterisk+phone+cisco+79xx
that gives some info, and using the cisco links there have tried to upgrade.

 

According to the procedures, I should be able to upgrade, but once the
phones loaded and reboots it says it downgrades again and reboots, then the
cycle starts again.

 

Anyone had any success in doing this?

 

 

Adrian Marsh 

 

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[asterisk-users] Cisco 7971G-GE SEP{MAC}.cnf.xml

2006-10-25 Thread Kelvin Williams








I have been forced to introduce a Cisco 7971G-GE into my
network, because it has a pretty screen. I have wasted
nearly three days fighting with the thing based upon the information on
voip-info.org and a few other forums.



Asterisk is reporting a 401 Unauthorized. Which
typically means bad username/password combination. Unfortunately, all of
the usernames and passwords I see in the config file, are as they appear in the
sip.conf. 



Is it possible to get further debug information from
Asterisk regarding the 401ie. What Asterisk doesnt like
about it?



The chances that the information I have obtained from
voip-info.org or the other forums that discuss the 7971G-GE and Asterisk could
be incomplete. Would anyone happen to have a working configuration for
the 7971G-GE (running SIP70.8-0-4SR1S) they would care to share, or allow me to
purchase.



I really need to get the child who signs my paycheck his pretty
screen.



Thanks in advance,



kw






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[asterisk-users] Asterisk Performance without RTP?

2006-08-26 Thread Kelvin Williams








If Asterisk was used to set up and tear down calls, and
using canreinvite allowing the RTP to pass from end-point to end-point, how
many calls could Asterisk handle at once? 



I ask because I have been utilizing OpenSER but find myself constantly
needing Asterisk to do this or that, and would like to move OpenSER into more
of a Registration server, and letting Asterisk handle all of my calls I understand
that the set up and tear down may be a tad slower, but programming (using AGI,
etc.) would definitely outweigh the timing IMO.



Thanks in advance.

Kw














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Re: [Asterisk-Users] OPENSER / SER and Asterisk

2006-06-13 Thread Kelvin Williams
Has anyone ever published a concise howto or good documentation on how the two interrelate? and Configurations.. On 6/13/06, BILL GITONGA 
[EMAIL PROTECTED] wrote:Asterisk does to scale well. Use OpenSER or SER as a
front end to asterisk. Make all the sip traffic gothrough ser and only go to Asterisk for voicemail, IVRi.e media stuff. If you connect to the PSTN using sip,then SER would be used for routing all PSTN calls.
--- Erick Perez [EMAIL PROTECTED] wrote: While reading about how to maximize capabilities in asterisk i have read about SER and OpenSER.
 The sites do not explain to newbies (maybe that's on purpose) what are the benefits of using those products tied with asterisk (or is SER an asterisk replacement??)
 Can someone give me an idea of what's the usage for open(ser) and asterisk? is it for scalability? should I run it in the same box as asterisk or separated? does it add more functions to asterisk?
 or is the main function to better handle SIP over firewalls (due to SIP over TCP support)? Thanks for the explanation. --
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[Asterisk-Users] MeetMe/Asterisk Timer

2006-04-03 Thread Kelvin Williams
We are using Asterisk in a purely VOIP environment, on leased dedicated server at a dedicated server provider. It is becoming more and more apparent that this dedicated server is actually a vritualized server. 
We have now found a need to utilize the MeetMe application for conferencing. However we have no Zaptel hardware. We have attempted to build the ztdummy kernel module for the server but are finding ourselves unable to do so because we do not have the kernel source on the box (as the dedicated server provider does not make it available, and typical resources for kernel sources causes the dedicated server to crash).
In short, does anyone have any other advice to get the MeetMe application working on a potentially virtualized server (although the box said dedicated), without kernel sources, and a box that has no apparent USB?
Thank you so much in advance for your advice.kw
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Re: [Asterisk-Users] Queue Monitoring..

2005-11-16 Thread Kelvin Williams
I am monitoring via my queues.conf.

[310]
wrapuptime=30
timeout=15
strategy=ringall
retry=5
queue-youarenext=
queue-thereare=
queue-thankyou=custom/aa_6
queue-callswaiting=
music=Support
monitor-join=yes
monitor-format=gsm
maxlen=0
leavewhenempty=no
joinempty=no
context=aa_6
announce-holdtime=no
announce-frequency=60
On 11/16/05, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
Are you doing agent recording, or recording through the dialplan ?JulianKelvin Williams wrote: I have an ongoing problem and do not know where to begin troubleshooting it. We run a helpdesk, and call recording is extremely important. But we have
 found that calls are recorded at random. We receive the call via our toll-free number over an IAX connection. The call is then either handled by a local extension or sent outside through another phone line. As I said, it
 records at random--whether the call is answered both internally or connected to another PSTN.The following two calls (taken from the queue log) were several minutes in length, however, it shows it being completed immediately.
 1132104643|1132104620.0|310|NONE|ENTERQUEUE||Roselle IL REMOVED 1132104667|1132104620.0|310|Local/[EMAIL PROTECTED],1|CONNECT|24 1132104667|1132104620.0|310|Local/[EMAIL PROTECTED]
 ,1|COMPLETECALLER|24|0 1132105549|1132105526.6|310|NONE|ENTERQUEUE||Haufman L. REMOVED 1132105581|1132105526.6|310|Local/[EMAIL PROTECTED],1|CONNECT|32 1132105581|1132105526.6|310|Local/[EMAIL PROTECTED]
 ,1|COMPLETECALLER|32|0 Where can I fix this? Any help is greatly appreciated. 
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[Asterisk-Users] Queue Monitoring..

2005-11-15 Thread Kelvin Williams
I have an ongoing problem and do not know where to begin
troubleshooting it. We run a helpdesk, and call recording is
extremely important. But we have found that calls are recorded at
random. We receive the call via our toll-free number over an IAX
connection. The call is then either handled by a local extension
or sent outside through another phone line. As I said, it records
at random--whether the call is answered both internally or connected to
another PSTN.The following two calls (taken from the queue log) were
several minutes in length, however, it shows it being completed
immediately.

1132104643|1132104620.0|310|NONE|ENTERQUEUE||Roselle IL REMOVED
1132104667|1132104620.0|310|Local/[EMAIL PROTECTED],1|CONNECT|24
1132104667|1132104620.0|310|Local/[EMAIL PROTECTED],1|COMPLETECALLER|24|0
1132105549|1132105526.6|310|NONE|ENTERQUEUE||Haufman L. REMOVED
1132105581|1132105526.6|310|Local/[EMAIL PROTECTED],1|CONNECT|32
1132105581|1132105526.6|310|Local/[EMAIL PROTECTED],1|COMPLETECALLER|32|0

Where can I fix this?

Any help is greatly appreciated.
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[Asterisk-Users] Music On Hold Problem

2005-08-03 Thread Kelvin Williams








We have setup an Asterisk server and everything works great
with the exception of Music on Hold. 



If you dial into our system and are placed in a Queue, you
get music. If you are placed on Hold no music (which I believe may be
caused by the XPro), or if you are parked you get no music. I can
understand the hold (if it is truly held by the client only) but the Park should
still get music. Im attaching the relevant confs if someone sees a
problem please advise.



[EMAIL PROTECTED] asterisk]# cat musiconhold.conf

;

; Music on hold class definitions

;

#include musiconhold_additional.conf

[classes]

default = quietmp3:/var/lib/asterisk/mohmp3

;loud = mp3:/var/lib/asterisk/mohmp3

;random = quietmp3:/var/lib/asterisk/mohmp3,-z



[EMAIL PROTECTED] asterisk]# cat musiconhold_additional.conf

[classes]

NOC = quietmp3:/var/lib/asterisk/mohmp3/NOC

Support = quietmp3:/var/lib/asterisk/mohmp3/Support



[EMAIL PROTECTED] asterisk]# cat queues.conf

[general]

;

; Global settings for call queues

; (none exist currently)

;

; Note that a timeout to fail out of a queue may be passed
as part of application call

; from extensions.conf:

; Queue(queuename|[options]|[optionalurl]|[announceoverride]|[timeout])

; example: Queue(dave|t|||45)



[default]

;

; Default settings for queues (currently unused)

;



#include queues_custom.conf

#include queues_additional.conf







[EMAIL PROTECTED] asterisk]# cat queues_additional.conf

[301]

wrapuptime=0

timeout=15

strategy=ringall

retry=5

queue-youarenext=queue-youarenext

queue-thereare=queue-thereare

queue-thankyou=custom/aa_3

queue-callswaiting=queue-callswaiting

music=Support

monitor-join=yes

monitor-format=gsm

maxlen=0

leavewhenempty=yes

joinempty=no

context=aa_3

announce-holdtime=yes

announce-frequency=90



[302]

wrapuptime=0

timeout=15

strategy=ringall

retry=5

queue-youarenext=queue-youarenext

queue-thereare=queue-thereare

queue-thankyou=custom/aa_3

queue-callswaiting=queue-callswaiting

music=Support

monitor-join=yes

monitor-format=gsm

maxlen=0

leavewhenempty=no

joinempty=yes

context=aa_3

announce-holdtime=yes

announce-frequency=90



[303]

wrapuptime=0

timeout=15

strategy=ringall

retry=5

queue-youarenext=queue-youarenext

queue-thereare=queue-thereare

queue-thankyou=queue-thankyou

queue-callswaiting=queue-callswaiting

music=NOC

monitor-join=yes

monitor-format=

maxlen=0

leavewhenempty=no

joinempty=yes

context=

announce-holdtime=yes

announce-frequency=60



[304]

wrapuptime=0

timeout=15

strategy=ringall

retry=5

queue-youarenext=queue-youarenext

queue-thereare=queue-thereare

queue-thankyou=queue-thankyou

queue-callswaiting=queue-callswaiting

music=NOC

monitor-join=yes

monitor-format=gsm

maxlen=0

leavewhenempty=no

joinempty=yes

context=

announce-holdtime=yes

announce-frequency=60



[EMAIL PROTECTED] asterisk]#






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