Re: [Bes-admins] Bes database move to sql 2000

[hdawg]

Delete the besmgmt database

Run the created statement again (leaving besmgmt.cfg as the default … or change 
the database name if yours is not BESMgmt … don’t change anything else in there)

Restore your database on top of the newly created one with created

Restart dispatcher service.

 

Or … the transaction log is full … is it?

 

 

Please don’t email me directly but rather the list so everyone can see the 
problems / success.

 

From: Callahan, Mike [mailto:mcalla...@servicepointusa.com] 
Sent: Friday, June 04, 2010 9:02 AM
To: hd...@port3101.org
Subject: RE: [Bes-admins] Bes database move to sql 2000

 

Hello , we did everything by the book. As far as instructions goes, changing 
the database to new sql server, but the only service that would not start up is 
the BB dispatcher,

 and the new sql server name did not change in the blackberry manager. Our 
exchange server is hosted in Canada and we use mapi services to sync email, not 
sure is this has

 anything to do with it but figured I would let you know.

We received this eror The BlackBerry Dispatcher service terminated with 
service-specific error 5608.  We did the following resolution but did not fix 
the error, wondering if any one has any other possible solutions.

 

Environment 

*   BlackBerry® Enterprise Server software version 4.0 and 4.1 

Problem

When trying to start the BlackBerry Dispatcher, after moving the BlackBerry 
Configuration Database to a remote Microsoft® SQL Server™, you receive error 
code 5608.

Cause

This issue may be caused by one of the following: 

1.  The Microsoft SQL Server does not have the error codes in the master 
table database for the BlackBerry Dispatcher service to start. 
2.  The BlackBerry Configuration Database transaction logs are full. 

Resolution

Complete the appropriate resolution.

Cause 1

The Microsoft SQL Server does not have the error codes in the master table 
database for the BlackBerry Dispatcher service to start .

Resolution 

1.  Extract the service pack for the BlackBerry Enterprise Server software 
version that you are using to a folder location. 
2.  Copy the Database folder from the extracted folder location to the 
remote Microsoft SQL Server. 
3.  Open the BESMgmt.cfg file in a text editing application (e.g. Microsoft 
Notepad). 
4.  Type cmd=Migrate. 
5.  Make sure the Microsoft SQL Server and BlackBerry Configuration 
Database names are correct. 
6.  Save and close the BESMgmt.cfg file. 
7.  Open a command prompt and navigate to the database folder. 
8.  From the command prompt, type createdb besmgmt.cfg. 
9.  Confirm the account with which you are logged into the Microsoft SQL 
Server has access to the BlackBerry Configuration Database. 
10. Start the BlackBerry Dispatcher service. 

Cause 2

The BlackBerry Configuration Database transaction logs are full.

Resolution

Back up the transaction logs on the database server for the BlackBerry 
Configuration Database. 

 

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, May 25, 2010 12:43 PM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Bes database move to sql 2000

 

Review

http://www.port3101.org/featured-blackberry-kb-articles/902-kb12247-move-msde-database-microsoft-sql-server-database.html

and

http://www.port3101.org/featured-blackberry-kb-articles/1425-kb12714-move-blackberry-mdss-databases-new-microsoft-sql-server.html

 

it isn’t as simple as just a backup and restore.

 

  _  

From: bes-admins-boun...@dataoutages.com  
To: bes-admins@dataoutages.com  
Sent: Mon May 24 15:29:20 2010
Subject: [Bes-admins] Bes database move to sql 2000 

Hello All,

 

Moving the bes data base to a new Sql server. Going to keep the current sql 
data base in place for a contingency plan. Ran a restore from backup server of 
the besmgmt and mdss database to the new Sql 2000.

Have the Blackberry manager and Blackberry configuration running on a different 
server. So when ready I select change database on the blackberry server 
configuration panel ? Then follow wizard prompts ?

 

Thank you,

 

 

Michael Callahan

Telecommunications

Phone - (781)-935-6020 x599

Fax - (781)-207-8013

Email - mcalla...@servicepointusa.com

 

Service Point USA

Document, Print, and Information Management

www.servicepointusa.com

 

P  - Please consider the environment - do you really need to print this email?

 

 

This communication is confidential and may contain privileged information 
intended solely for the named addressee. It may not be used or disclosed except 
for the purpose for which it has been sent. If you are not the intended 
recipient, you may not copy or distribute this communication. Unless expressly 
stated, opinions in this message are those of the individual sender and not of 
Service Point USA. If you have received this communication in error, please 
notify Service Point USA by emaili

Re: [Bes-admins] Bes database move to sql 2000

[Callahan, Mike]

Thank you, We are going to need to schedule this cutover again soon, but
when we do, I will update results.

 

From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Friday, June 04, 2010 9:12 AM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Bes database move to sql 2000

 

Delete the besmgmt database

Run the created statement again (leaving besmgmt.cfg as the default … or
change the database name if yours is not BESMgmt … don’t change anything
else in there)

Restore your database on top of the newly created one with created

Restart dispatcher service.

 

Or … the transaction log is full … is it?

 

 

Please don’t email me directly but rather the list so everyone can see the
problems / success.

 

From: Callahan, Mike [mailto:mcalla...@servicepointusa.com] 
Sent: Friday, June 04, 2010 9:02 AM
To: hd...@port3101.org
Subject: RE: [Bes-admins] Bes database move to sql 2000

 

Hello , we did everything by the book. As far as instructions goes, changing
the database to new sql server, but the only service that would not start up
is the BB dispatcher,

 and the new sql server name did not change in the blackberry manager. Our
exchange server is hosted in Canada and we use mapi services to sync email,
not sure is this has

 anything to do with it but figured I would let you know.

We received this eror The BlackBerry Dispatcher service terminated with
service-specific error 5608.  We did the following resolution but did not
fix the error, wondering if any one has any other possible solutions.

 

Environment 

*   BlackBerry® Enterprise Server software version 4.0 and 4.1 

Problem

When trying to start the BlackBerry Dispatcher, after moving the BlackBerry
Configuration Database to a remote Microsoft® SQL Server™, you receive error
code 5608.

Cause

This issue may be caused by one of the following: 

1.  The Microsoft SQL Server does not have the error codes in the master
table database for the BlackBerry Dispatcher service to start. 
2.  The BlackBerry Configuration Database transaction logs are full. 

Resolution

Complete the appropriate resolution.

Cause 1

The Microsoft SQL Server does not have the error codes in the master table
database for the BlackBerry Dispatcher service to start .

Resolution 

1.  Extract the service pack for the BlackBerry Enterprise Server
software version that you are using to a folder location. 
2.  Copy the Database folder from the extracted folder location to the
remote Microsoft SQL Server. 
3.  Open the BESMgmt.cfg file in a text editing application (e.g.
Microsoft Notepad). 
4.  Type cmd=Migrate. 
5.  Make sure the Microsoft SQL Server and BlackBerry Configuration
Database names are correct. 
6.  Save and close the BESMgmt.cfg file. 
7.  Open a command prompt and navigate to the database folder. 
8.  From the command prompt, type createdb besmgmt.cfg. 
9.  Confirm the account with which you are logged into the Microsoft SQL
Server has access to the BlackBerry Configuration Database. 
10. Start the BlackBerry Dispatcher service. 

Cause 2

The BlackBerry Configuration Database transaction logs are full.

Resolution

Back up the transaction logs on the database server for the BlackBerry
Configuration Database. 

 

 

From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg
Sent: Tuesday, May 25, 2010 12:43 PM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Bes database move to sql 2000

 

Review

http://www.port3101.org/featured-blackberry-kb-articles/902-kb12247-move-msd
e-database-microsoft-sql-server-database.html

and

http://www.port3101.org/featured-blackberry-kb-articles/1425-kb12714-move-bl
ackberry-mdss-databases-new-microsoft-sql-server.html

 

it isn’t as simple as just a backup and restore.

 

  _  

From: bes-admins-boun...@dataoutages.com
 
To: bes-admins@dataoutages.com  
Sent: Mon May 24 15:29:20 2010
Subject: [Bes-admins] Bes database move to sql 2000 

Hello All,

 

Moving the bes data base to a new Sql server. Going to keep the current sql
data base in place for a contingency plan. Ran a restore from backup server
of the besmgmt and mdss database to the new Sql 2000.

Have the Blackberry manager and Blackberry configuration running on a
different server. So when ready I select change database on the blackberry
server configuration panel ? Then follow wizard prompts ?

 

Thank you,

 

 

Michael Callahan

Telecommunications

Phone - (781)-935-6020 x599

Fax - (781)-207-8013

Email - mcalla...@servicepointusa.com

 

Service Point USA

Document, Print, and Information Management

www.servicepointusa.com

 

P  - Please consider the environment - do you really need to print this
email?

 

 

This communication is confidential and may contain privileged information
intended solely for the named addressee. It may not be used or disclosed
except for the purpose for whic

[Bes-admins] AUTO: Anthony Wang is out of the office (returning 06/10/2010)

[Anthony Wang]

I am out of the office until 06/10/2010.

Please call 212.224.4900 for any urgent issues. Otherwise I will respond to
your message(s) when I return.


Note: This is an automated response to your message  "Re: [Bes-admins] Bes
database move to sql 2000" sent on 6/4/2010 9:12:01 AM.

This is the only notification you will receive while this person is away.

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Re: [Bes-admins] Activation outage in Southeastern PA?

[Art Alexion]

On Thu, 2010-06-03 at 23:05 -0400, Kubiszyn, Jen wrote:
> I'm having the dame problem. Hear anything?

Not yet.  Of the two phones I couldn't activate on Wednesday, one
errored out, but seems to have stealthily activated anyway.  Still no
luck with the older "World", but that could be the phone.


> 
> Sent from my iPhone

Ha ha... a BES Admin with an iPhone -- I just bought the HTC Evo this
morning.  Very nice phone so far.


> 
> On Jun 2, 2010, at 3:55 PM, "Art Alexion"  wrote:
> 
> > Is there an activation outage on Verizon?  I am having trouble
> > activating both a new storm and an older world. 
-- 
Art Alexion
Resources for Human Development, Inc.  215-951-0300 x3075
4700 Wissahickon Ave. a...@rhd.org
Philadelphia, PA 19144   267-615-3172

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[Bes-admins] Ryan Stephens is out of the office.

[ryan . stephens]

I will be out of the office starting  06/04/2010 and will not return until
06/08/2010.

I will be out of the Office until Tuesday June 8th & will be unable to
check email until I return

For any EI/NI Fieldlink, BlackBerry, or Cell Phone issues please contact
M-Business at 1-888-804-4001.

Regards
Ryan Stephens

**
Notice: The information contained in this message is intended only for use of 
the individual(s) named above and may contain confidential, proprietary or 
legally privileged information. No confidentiality or privilege is waived or 
lost by any mistransmission. If you are not the intended recipient of this 
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[Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send external emails via BB

[steveaschett...@yahoo.com]

Any idea what updating the domain controllers to 2008 R2 could have broken?  I 
just get a red X now trying to send external BB messages.  

BES 5, fully patched.  thx___
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Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send external emails via BB

[Shari Shostak]

If you are using Exchange 2010, there is something called throttling that needs 
to be adjusted for message flow to work. Also check MAPI profile on BES server.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of 
steveaschett...@yahoo.com
Sent: Friday, June 04, 2010 12:29 PM
To: BES Admin Users Group
Subject: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send 
external emails via BB

Any idea what updating the domain controllers to 2008 R2 could have broken?  I 
just get a red X now trying to send external BB messages.

BES 5, fully patched.  thx

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Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send external emails via BB

[steveaschett...@yahoo.com]

Exchange 2003 SP2...  

What specifically should I check about the MAPI profile?





From: Shari Shostak 
To: "steveaschett...@yahoo.com" ; "A list for BES 
Admin's to discuss issues, etc." 
Sent: Fri, June 4, 2010 1:32:04 PM
Subject: RE: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't 
send external emails via BB

 
If you are using Exchange 2010, there is something called
throttling that needs to be adjusted for message flow to work. Also check MAPI
profile on BES server.
 
From:bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On
Behalf Of steveaschett...@yahoo.com
Sent: Friday, June 04, 2010 12:29 PM
To: BES Admin Users Group
Subject: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't
send external emails via BB
 
Any idea what updating the domain controllers to 2008 R2 could
have broken?  I just get a red X now trying to send external BB
messages.  

BES 5, fully patched.  thx___
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Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send external emails via BB

[John Luth]

Try restarting Dispatcher service; we have this problem intermittently on
our 4.1 and 5.0 servers whenever GC/DCs are rebooted.  Basically the BES
doesn't reconnect to the DC correctly; thwn you try to send a message, it
does a global catalog lookup to validate your account, and that is what is
faililng and causing the red x.

On Fri, Jun 4, 2010 at 1:41 PM, steveaschett...@yahoo.com <
steveaschett...@yahoo.com> wrote:

> Exchange 2003 SP2...
>
> What specifically should I check about the MAPI profile?
>
> --
> *From:* Shari Shostak 
> *To:* "steveaschett...@yahoo.com" ; "A list for
> BES Admin's to discuss issues, etc." 
> *Sent:* Fri, June 4, 2010 1:32:04 PM
> *Subject:* RE: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now
> can't send external emails via BB
>
>  If you are using Exchange 2010, there is something called throttling that
> needs to be adjusted for message flow to work. Also check MAPI profile on
> BES server.
>
>
>
> *From:* bes-admins-boun...@dataoutages.com [mailto:
> bes-admins-boun...@dataoutages.com] *On Behalf Of *
> steveaschett...@yahoo.com
> *Sent:* Friday, June 04, 2010 12:29 PM
> *To:* BES Admin Users Group
> *Subject:* [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't
> send external emails via BB
>
>
>
> Any idea what updating the domain controllers to 2008 R2 could have
> broken?  I just get a red X now trying to send external BB messages.
>
> BES 5, fully patched.  thx
>
>
>
> ___
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> -
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> http://www.dataoutagenews.com
>
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[Bes-admins] AUTO: Jason Datz is out of the office. (returning 06/07/2010)

[Jason Datz]

I am out of the office until 06/07/2010.

I am out of the office today. Please contact Tech Help for assistance.


Note: This is an automated response to your message  "Re: [Bes-admins] Bes
database move to sql 2000" sent on 6/4/2010 9:12:01 AM.

This is the only notification you will receive while this person is away.

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[Bes-admins] Log file question

[Steve Bailey]

This is the first time I have ever seen this.  It was sent via email from the 
logging system.


 | BlackBerry Dispatcher BES01 (Application Event Log on BES01) | 
06/04/2010 13:50:54  (EFFF2710) -> [SRP] Data too large, Tag = 9222331 (64035 > 
63900)
Anyone have any idea as to the cause?


---
Steve Bailey
IT Manager
Atlantic Automotive | MileONE Automotive
sbai...@mileone.com
Mile One, 23 Walker Avenue, Baltimore, MD 21208
http://www.mileone.comhttp://www.mileone.com/>


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Re: [Bes-admins] Log file question

[Guido Strucksberg]

Hello Steve,
what do see in the MAGT log file at this time?

I know this from OTAC docs that are just too big:
Pasted mails in to the meeting, or  pictures in the calendar Document.

Best, Guido
Am 04.06.2010 19:54, schrieb Steve Bailey:


This is the first time I have ever seen this.  It was sent via email 
from the logging system.


 | BlackBerry Dispatcher BES01 (Application Event Log on BES01) | 
06/04/2010 13:50:54  (EFFF2710) -> [SRP] Data too large, Tag = 9222331 
(64035 > 63900)


Anyone have any idea as to the cause?

---

Steve Bailey
IT Manager
Atlantic Automotive | MileONE Automotive
sbai...@mileone.com 

Mile One, 23 Walker Avenue, Baltimore, MD 21208
http://www.mileone.com http://www.mileone.com/>


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Re: [Bes-admins] Log file question

[Jonathan Barker]

I have one user that has this issue because he's redirected too many folders in 
his mailbox.  I believe RIM has this documented.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey
Sent: Friday, June 04, 2010 10:55 AM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: [Bes-admins] Log file question

This is the first time I have ever seen this.  It was sent via email from the 
logging system.


 | BlackBerry Dispatcher BES01 (Application Event Log on BES01) | 
06/04/2010 13:50:54  (EFFF2710) -> [SRP] Data too large, Tag = 9222331 (64035 > 
63900)


Anyone have any idea as to the cause?


---
Steve Bailey
IT Manager
Atlantic Automotive | MileONE Automotive
sbai...@mileone.com
Mile One, 23 Walker Avenue, Baltimore, MD 21208
http://www.mileone.comhttp://www.mileone.com/>


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Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send external emails via BB

[Shari Shostak]

We also reboot BES whenever we have to reboot any DC or Exchange Server. This 
is likely the fix you need if you are on Exchange 2003.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of John Luth
Sent: Friday, June 04, 2010 12:45 PM
To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't 
send external emails via BB

Try restarting Dispatcher service; we have this problem intermittently on our 
4.1 and 5.0 servers whenever GC/DCs are rebooted.  Basically the BES doesn't 
reconnect to the DC correctly; thwn you try to send a message, it does a global 
catalog lookup to validate your account, and that is what is faililng and 
causing the red x.
On Fri, Jun 4, 2010 at 1:41 PM, 
steveaschett...@yahoo.com 
mailto:steveaschett...@yahoo.com>> wrote:
Exchange 2003 SP2...

What specifically should I check about the MAPI profile?


From: Shari Shostak 
mailto:sshos...@stratishealth.org>>
To: "steveaschett...@yahoo.com" 
mailto:steveaschett...@yahoo.com>>; "A list for BES 
Admin's to discuss issues, etc." 
mailto:bes-admins@dataoutages.com>>
Sent: Fri, June 4, 2010 1:32:04 PM
Subject: RE: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't 
send external emails via BB

If you are using Exchange 2010, there is something called throttling that needs 
to be adjusted for message flow to work. Also check MAPI profile on BES server.

From: 
bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com]
 On Behalf Of steveaschett...@yahoo.com
Sent: Friday, June 04, 2010 12:29 PM
To: BES Admin Users Group
Subject: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send 
external emails via BB

Any idea what updating the domain controllers to 2008 R2 could have broken?  I 
just get a red X now trying to send external BB messages.

BES 5, fully patched.  thx


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Re: [Bes-admins] Log file question

[Steve Bailey]

Thanks for all the info.  I just wanted to make sure I didn't have a larger 
issue I needed to look at.  Too many issues on my plate as it is :)

Thanks,

Steve

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Friday, June 04, 2010 2:08 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Log file question

I have one user that has this issue because he's redirected too many folders in 
his mailbox.  I believe RIM has this documented.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey
Sent: Friday, June 04, 2010 10:55 AM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: [Bes-admins] Log file question

This is the first time I have ever seen this.  It was sent via email from the 
logging system.


 | BlackBerry Dispatcher BES01 (Application Event Log on BES01) | 
06/04/2010 13:50:54  (EFFF2710) -> [SRP] Data too large, Tag = 9222331 (64035 > 
63900)


Anyone have any idea as to the cause?


---
Steve Bailey
IT Manager
Atlantic Automotive | MileONE Automotive
sbai...@mileone.com
Mile One, 23 Walker Avenue, Baltimore, MD 21208
http://www.mileone.comhttp://www.mileone.com/>


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[Bes-admins] looking for a 3rd party BES admin company

[John Polischak]

Hi 
I have been asked to research a 3rd party vendor for BES admin and server 
support .
Does anyone have any recommendations for the US.
John

"Trust is more valuable than gold. It's harder to gain and more easily 
lost." 
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Re: [Bes-admins] looking for a 3rd party BES admin company

[Peterson David]

I'm very happy with VoxMobile. Haven't had to use them at 2am yet, but we get 
24x7. You also get access to new versions just like with TSupport.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of John Polischak
Sent: Friday, June 04, 2010 2:28 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] looking for a 3rd party BES admin company


Hi
I have been asked to research a 3rd party vendor for BES admin and server 
support .
Does anyone have any recommendations for the US.
John

"Trust is more valuable than gold. It's harder to gain and more easily lost."
NOTICE: This electronic mail transmission from the law firm of Dinsmore & Shohl 
may constitute an attorney-client communication that is privileged at law.  It 
is not intended for transmission to, or receipt by, any unauthorized persons. 
If you have received this electronic mail transmission in error, please delete 
it from your system without copying it, and notify the sender by reply e-mail, 
so that our address record can be corrected.

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Re: [Bes-admins] looking for a 3rd party BES admin company

[Finley, Ray D]

Ditto on VoxMobile ... we researched several companies before making a
decision. 

 

Ray Finley

Sr. E-Mail Administrator

Clarian Health Partners

1515 N. Senate Ave.

Indianapolis, IN  46202

Office (317) 963-5655

Cell (317) 260-7991

 



From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David
Sent: Friday, June 04, 2010 2:29 PM
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] looking for a 3rd party BES admin company

 

I'm very happy with VoxMobile. Haven't had to use them at 2am yet, but
we get 24x7. You also get access to new versions just like with
TSupport.

 



From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of John Polischak
Sent: Friday, June 04, 2010 2:28 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] looking for a 3rd party BES admin company


Hi 
I have been asked to research a 3rd party vendor for BES admin and
server support . 
Does anyone have any recommendations for the US. 
John

"Trust is more valuable than gold. It's harder to gain and more easily
lost." 



NOTICE: This electronic mail transmission from the law firm of Dinsmore
& Shohl may constitute an attorney-client communication that is
privileged at law. It is not intended for transmission to, or receipt
by, any unauthorized persons. If you have received this electronic mail
transmission in error, please delete it from your system without copying
it, and notify the sender by reply e-mail, so that our address record
can be corrected. 

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