Re: [Bes-admins] BB issues this morning
A number of our offices are as well. Ohio, Florida, NC. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- IRS Circular 230 Notice: We are required to advise you no person or entity may use any tax advice in this communication or any attachment to (i) avoid any penalty under federal tax law or (ii) promote, market or recommend any purchase, investment or other action. Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Smalley, Tina Sent: Wednesday, October 12, 2011 9:27 AM To: bes-admins@dataoutages.com Cc: Pajerski, Jennifer Subject: [Bes-admins] BB issues this morning Just wondering if anyone else is having BB issues this morning? We have a number of clients that are unable to connect. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] BES for MS Exchange 5.0.3 MR2
I'm looking on blackberry.com to see if there is a minimum device software version for BES for MS Exchange 5.0.3 MR2. Does anyone know of a minimum? Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- IRS Circular 230 Notice: We are required to advise you no person or entity may use any tax advice in this communication or any attachment to (i) avoid any penalty under federal tax law or (ii) promote, market or recommend any purchase, investment or other action. Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Unable to login to BESX administration page
Had this problem before on BES, not BESX and it was due to the system time being off. Something like 5 minutes difference from the domain controller. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Evan Levine Sent: Thursday, December 16, 2010 11:56 AM To: A list for BES Admin's to discuss issues, etc.(bes-admins@dataoutages.com) Subject: [Bes-admins] Unable to login to BESX administration page Back in April we setup BESX on a SBS2008, ran fine with no problems. Recently another user purchased a blackberry and would like to be setup on the server. Tried to login, but no luck using blackberry authentication or AD. I've researched reset methods, but efforts have been fruitless. Also upgraded to the latest version of BESX, but no luck. Does anyone have a work around before I dump BESX all together and start from scratch? Note the other users on it are not having any problems on their phones. Thanks! Regards, Evan Levine Operations Manager Domain Computer Services Phone: 609.395.6900 ext. 322 Email: ev...@computerhelpnj.com mailto:ev...@computerhelpnj.com Web: http://www.computerhelpnj.com http://www.computerhelpnj.com/ *email is the best and fastest way to reach me* ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Shared calendars on BES (with Exchange) or Google?
I can't answer the BlackBerry portion, but as far as the shared calendar - any chance it's a public folder? For instance if we type our OWA address and use /public rather than /exchange we can view our public folders. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Wes Harper Sent: Wednesday, September 29, 2010 2:02 PM To: 'bes-admins@dataoutages.com' Cc: Steven Copeland Subject: [Bes-admins] Shared calendars on BES (with Exchange) or Google? Was wondering if anyone out there can help point me in the right direction. We are on BES 5 and have Exchange 2007. I've been tasked with finding a solution to allow users in various departments see a shared calendar in Outlook (and OWA) as well as on their Blackberry phones. Is that even possible? If that isn't possible using Exchange 2007, has anyone used the Google Apps Connector for BES or the Google Calendar Connectors ( http://code.google.com/p/google-calendar-connectors/) to know if it's possible to share a calendar that way? Wes Harper Network Administrator Pioneer Telephone Cooperative, Inc 405-375-0290 (office) 405-375-0560 (helpdesk) wdhar...@ptci.com Email trouble reports to helpd...@ptci.com *** This email message and any files transmitted with it are intended solely for the use of the individual or entity for whom it is addressed. It may contain confidential and privileged information. If you are not the intended recipient, please contact the sender and destroy all paper and electronic copies of this message and its contents. Any unauthorized review, use, disclosure or distribution of this email or any file attachments is strictly prohibited. image001.gif___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Cannot login to BAS
It's probably not related, but I had an issue with this just last week.
I haven't gone back to check if the error messages are similar, but the
time on one of our domain controllers was off by about 12-13 minute.
The VMware host was controlling the time so it was incorrect. Once the
time was reset on the DC I could log in to BAS.
Brandon T. Cole
Technology Support Specialist
Shumaker, Loop Kendrick, LLP
1000 Jackson Street
Toledo, Ohio 43604-5573
419.241.9000
419.321.1228 direct
419.241.6894 fax
bc...@slk-law.com
http://www.slk-law.com/
--
Confidentiality Statement: This electronic message contains information from
the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or
privileged. The information is intended to be for the use of the individual or
entity named above. If you are not the intended recipient, be aware that any
disclosure, copying, distribution or use of the contents of this message is
prohibited. If you have received this electronic message in error, please
notify the sender immediately by reply e-mail or telephone 800.444.6659.
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
Sent: Tuesday, September 28, 2010 10:21 AM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: Re: [Bes-admins] Cannot login to BAS
David, what happens if you try to run *this* LDAP query manually, say
using ldp?
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David
Sent: Tuesday, September 28, 2010 10:15 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Cannot login to BAS
I am having issues logging into BAS, either on my account, our our BES
service account. Originally I was getting a pre-authentication error,
and I saw references online to invalid characters. Our service account
password had a pipe symbol, so I changed it (though it worked before.)
It was changed in the AD tab in config, and all services. I had it on
5.0 SP2, and sometimes would have issues, but then would get in. Moved
to SP2MR1, and cannot get in at all.
Now I don't get that, but get this:
(09/26 20:25:43:318):{http-servername.domain.com%2F172.xx.xx.xx-443-5}
[com.rim.bes.basplugin.activedirectory.LDAPSearch] [INFO] [ADAU-1001]
{u=SystemUser, t=3609} performPagedLDAPSearch problem performing LDAP
operation: url=ldap://adsserver.domain.com:3268 base=
filter=((objectClass=user)(objectCategory=person)(|(sAMAccountName=dpet
erso)(userPrincipalName=dpeterso))) scope=2
IP addresses and server names redacted.
NOTICE: This electronic mail transmission from the law firm of Dinsmore
Shohl may constitute an attorney-client communication that is
privileged at law. It is not intended for transmission to, or receipt
by, any unauthorized persons. If you have received this electronic mail
transmission in error, please delete it from your system without copying
it, and notify the sender by reply e-mail, so that our address record
can be corrected.
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-
Bes-Admins mailing list is sponsored by Dataoutagenews.com.
http://www.dataoutagenews.com
[Bes-admins] Logging into BlackBerry Administration Service
Rebooted server last night after running some Windows updates and I can't get logged in to the BlackBerry Administration Service with either my AD account or the besadmin account. This has happened before after a reboot, but a simple restart of the BlackBerry Administration Services would fix. Not this time. Any ideas. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Storing Files on Memory Card
Is your next drive a mapped drive? Maybe that's blocking it. Might have to either disconnect the mapped drive or go to disk management and give the SD card a different drive letter. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, September 17, 2010 12:23 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Storing Files on Memory Card I only see a Blackberry1 disk in explorer, which looks like it has the contents of the internal RAM? I installed the drivers, but don't see one for my SD card that is in the Blackberry. Any ideas? Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Friday, September 17, 2010 12:06 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Storing Files on Memory Card I do as well. You just need to install the USB drivers for the Blackberry. https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22dl=032206982432853DD161DF03D1FCE456 Shortened link in case that one linebreaks http://bit.ly/95NqWU Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peter Foglesong Sent: Friday, September 17, 2010 8:59 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Storing Files on Memory Card Sure. I do it all the time. On 9/17/10, Moller, Doreen doreen.mol...@merck.com wrote: This can be done without Desktop manager? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard A Sent: Friday, September 17, 2010 11:30 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Storing Files on Memory Card I'd connect to the device to my PC using USB. You should see two disks - Blackberry and Media Card - depending on the volume labels of the disks. Simply copy your desired files from Blackberry to Media Card. Richard From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 17 September 2010 16:24 To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Storing Files on Memory Card What is the easiest way for a user to transfer their personal data to a memory card, prior to the device being wiped? Thanks very much Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received
Re: [Bes-admins] Any known BES issues with US Cellular?
I've seen users here have the same thing. However, it doesn't happen every few hours - seems to be every few weeks. Their connection still shows 3G or 1XEV, but they lose their data services. The last time I had this problem I couldn't connect to the browser or any of our BES functions. I want to say the users in our firm that have reported this have all been on Verizon, but one may not have been. We're on BES 5.0.1 Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Tuesday, September 07, 2010 1:09 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Any known BES issues with US Cellular? I have a user who has a Verizon 8330 on the latest VZW OS, and she's in Morgantown, WV. She has an issue where she stops getting her firm email, after a battery pull it works for a few hours. She's going to check the signal type the next time it happens to see if it shows no data. Over the weekend (after she was seeing the issue) she went up to VZW territory about 30 minutes from Morgantown and did a *22899 to update her PRL. Verizon doesn't actually have service in Morgantown, the SID on her Blackberry shows she's connected to US Cellular. The only change we've made recently is upgrading BES from 5.0.1 to 5.0.2 but I've received no other reports of issues. NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Turn on reconciliation for permanently deleted email messages
Has anyone turned on reconciliation for permanently deleted email messages on BES 5? We have a few users that want it turned on. My only concern is the mention of recurring message scans being used to detect these permanently deleted messages. Will it slow down mail delivery? Reconciliation? Anything else to be aware of? Thanks! http://docs.blackberry.com/en/admin/deliverables/14334/Turn_on_reconciliation_for_perm_deleted_msgs_484123_11.jsp Users can delete email messages permanently in Microsoft® Outlook®. You can configure a BlackBerry® Enterprise Server to remove permanently deleted messages from BlackBerry devices. If you turn on hard deletes reconciliation, the BlackBerry Messaging Agent also deletes email messages from BlackBerry devices when users archive or move email messages to personal folders in Microsoft Outlook. When you turn on reconciliation for permanently deleted email messages, the BlackBerry Messaging Agent uses recurring message scans to detect permanently deleted email messages on the messaging server, and then deletes the email messages from BlackBerry devices. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology BlackBerry Domain Component view Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Messaging options section, in the Hard deletes reconciliation drop-down list, click True. 5. Click Save all. 6. On the computer that hosts the BlackBerry Dispatcher, restart the BlackBerry Dispatcher. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Test receipt on BB
Maybe delete | undelete Desktop [CMIME] service book? Battery Pull? Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, July 13, 2010 11:15 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB he can send and browse and I did check folder redirection. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Evenden Sent: Tuesday, July 13, 2010 11:20 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB Dumb question, but had this happen multiple times. Is folder redirection enabled for Inbox for the user? I had a device get this setting unset several times and the user stopped getting email completely. Can the user send email and browse the web from the phone? -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Remzi Semsettin Turer Sent: Tuesday, July 13, 2010 11:00 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB While you can do it without wipe, it can cause headaches at times, more problems than it solves. The proper way is always do a security wipe first. Most of the critical data, like PIM, bookmarks, etc. is backed up by BES anyways. Before wipe, of course ensure there is no documents or other data saved on the device, back them up first. On 10-07-13 10:53 AM, Moller, Doreen doreen.mol...@merck.com wrote: no he is not getting anything at all. If I have him do a new enterprise activation without wiping first, is that safe? or will he end up with duplicates, should he wipe first? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kamerman, Sol Sent: Tuesday, July 13, 2010 10:45 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Test receipt on BB Spam Filter? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, July 13, 2010 10:28 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Test receipt on BB I sent a test msg with the confirm and got back notification message was delivered to the device, yet the user never received it. Any ideas? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Cole, Brandon T. Sent: Tuesday, July 13, 2010 9:18 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB confirm Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000
Re: [Bes-admins] Removing IT Policy from BB
Here's a list from RIM - http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcextern alId=KB14202sliceId=1docTypeID=DT_SUPPORTISSUE_1_1dialogID=279873442 stateId=wrong Id Other suggestions already given are probably more applicable in this case, but I used the 3rd option just yesterday and it worked great. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, February 04, 2010 10:04 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Removing IT Policy from BB Hi Everyone, I have a user who left the company but kept her corporate Blackberry. She is having issues because the IT policy is still on the device. She called Verizon and they said the IT policy needs to be removed. Can someone please tell me how to remove this from the device. Thanks very much! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com mailto:doreen.mol...@spcorp.com * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
[Bes-admins] Read Receipt Policy?
Just migrated to BES 5 SP1 and have a question about read receipts. Users with device software 5 now have the ability to toggle whether or not they want to reply to read receipts. Is there a policy where this can be set on the BlackBerry server rather than contacting each user individually? We'd prefer to set it to automatically reply as it's always been that way for us. As we migrate users over that setting is currently set to Prompt. In case it matters we use MS Exchange. Thanks! Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ -- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
