Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
I was at a conference all day yesterday. I am going to try the suggestions and report back with the solution. On Tue, 2010-05-11 at 12:07 -0400, Eggan, Mark wrote: Any resolution to this? -- Art Alexion MIS

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Guido Strucksberg
No means: Pending when sending PIN to and from this device? Am 12.05.2010 16:57, schrieb Art Alexion: No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? ___ Bes-Admins mailing list

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
At this point, none of the suggestions worked. I notice the phone is only showing 1x. It seems to connect once a day around 5 PM. He is swapping out the phone at Verizon. On Wed, 2010-05-12 at 10:56 -0400, Art Alexion wrote: I was at a conference all day yesterday. I am going to try the

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
I haven't tried sending a pin FROM the device. When I send a pin TO the device, the other handheld gets no error, but the problem unit gets nothing. On Wed, 2010-05-12 at 11:01 -0400, Guido Strucksberg wrote: No means: Pending when sending PIN to and from this device? Am 12.05.2010

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Jonathan Barker
1x is voice service only I believe. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, May 12, 2010 8:19 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] No data

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Kalnitsky, Yury
: Re: [Bes-admins] No data connection on a phone 1x is voice service only I believe. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, May 12, 2010 8:19 AM To: A list for BES Admin's to discuss

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Guido Strucksberg
-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Wednesday, May 12, 2010 12:27 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] No data connection on a phone 1x is voice service only I believe. -Original

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
The latter. On Wed, 2010-05-12 at 16:29 -0400, Kalnitsky, Yury wrote: There is a difference between 1X and 1x. Which one is it? -- Art Alexion MIS ___ Bes-Admins mailing list

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
Verizon CMDA On Wed, 2010-05-12 at 16:35 -0400, Guido Strucksberg wrote: Put the SIM into another bb. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com

Re: [Bes-admins] No data connection on a phone

2010-05-11 Thread Jeff Peters
Sent: Tuesday, May 11, 2010 12:08 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone Any resolution to this? Thanks! Mark Eggan x8142 P Please consider your environmental responsibility before printing this e-mail  -Original Message

Re: [Bes-admins] No data connection on a phone

2010-05-11 Thread wrbdecker
to discuss issues,etc.bes-admins@dataoutages.com Subject: Re: [Bes-admins] No data connection on a phone I was just following up to see if Art had come to a resolution. Thanks! Mark Eggan x8142  Please consider your environmental responsibility before printing this e-mail  -Original Message

[Bes-admins] No data connection on a phone

2010-05-10 Thread Art Alexion
One phone seems to have lost its ability to connect with BES for any data. Phone stuff, like calls and text, working fine. Battery pulls and service books have been tried. I even tried updating the host routing table. Any ideas? -- Art Alexion Resources for Human Development, Inc.

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Eggan, Mark
responsibility before printing this e-mail  -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Monday, May 10, 2010 2:22 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] No data connection

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Kalnitsky, Yury
...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Monday, May 10, 2010 5:24 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone Delete the appropriate service book on the phone - then resend service books. I have to delete Desktop [CICAL

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Eggan, Mark
, May 10, 2010 2:30 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone If you can use the browser, then data part is OK, but I would suggest checking the device provisioning with RIM or your Telco. Sometimes, devices get re-provision

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread joe_a_vieira
] No data connection on a phone One phone seems to have lost its ability to connect with BES for any data. Phone stuff, like calls and text, working fine. Battery pulls and service books have been tried. I even tried updating the host routing table. Any ideas? -- Art Alexion Resources for Human

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread guido
Pin To Pin works, from and to the device? --Original Message-- From: Art Alexion Sender: bes-admins-boun...@dataoutages.com To: A_List_for_BES_Admin's_to_discuss issues ReplyTo: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] No data connection on a phone Sent: 10