[OSL | CCIE_Voice] UCCX script
hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 --gt; should go to 9001 Thanks, Vir nbsp; ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX script
You can use default icd script Default icd script is for CSQ agents From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX script hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 -- should go to 9001 Thanks, Vir [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle? Catch India as it happens with the Rediff News App. To download it for FREE, click herehttp://track.rediff.com/click?url=___http://www.rediff.com/newsapp___lnk=signaturenewservice=newsapp ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX script
hi Chrysostomos, Thanks for your reply. I have tried to modify the default ICD script many times . However it does not work for me. Please assist.. -Vir From: Chrysostomos Christofi lt;ch.christ...@logicom.netgt; Sent: Wed, 28 Nov 2012 15:51:03 To: virajith lt;vir...@rediffmail.comgt;, ccie_voice@onlinestudylist.com lt;ccie_voice@onlinestudylist.comgt; Subject: Re: [OSL | CCIE_Voice] UCCX script You can use default icd script Default icd script is for CSQ agents nbsp; From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX script nbsp; hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 --gt; should go to 9001 Thanks, Vir nbsp; Catch India as it happens with the Rediff News App. To download it for FREE, click here ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX script
What do you mean is not working You can take the default icd and then Create a menu in the begin with the desire prompt then add a redirect number and that’s all If they don’t press anything in the menu prompt then they will go to the queue Regards cc From: vir...@rediffmail.com [mailto:vir...@rediffmail.com] Sent: Τετάρτη, 28 Νοεμβρίου 2012 5:30 μμ To: Chrysostomos Christofi Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX script hi Chrysostomos, Thanks for your reply. I have tried to modify the default ICD script many times . However it does not work for me. Please assist.. -Vir From: Chrysostomos Christofi ch.christ...@logicom.netmailto:ch.christ...@logicom.net Sent: Wed, 28 Nov 2012 15:51:03 To: virajith vir...@rediffmail.commailto:vir...@rediffmail.com, ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX script You can use default icd script Default icd script is for CSQ agents From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX script hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 -- should go to 9001 Thanks, Vir [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle? Catch India as it happens with the Rediff News App. To download it for FREE, click herehttp://www.rediffmail.com/cgi-bin/red.cgi?red=http%3A%2F%2Ftrack%2Erediff%2Ecom%2Fclick%3Furl%3D%5F%5F%5Fhttp%3A%2F%2Fwww%2Erediff%2Ecom%2Fnewsapp%5F%5F%5F%26amp%3Blnk%3Dsignature%26amp%3Bnewservice%3DnewsappisImage=0BlockImage=0rediffng=0 [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle? Catch India as it happens with the Rediff News App. To download it for FREE, click herehttp://track.rediff.com/click?url=___http://www.rediff.com/newsapp___lnk=signaturenewservice=newsapp ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX script
Hi, you just need to upload the right prompt file, then your requirement is done via a menu step, use the thank you prompt as the menu prompt, on the menu branch 1, use the consult transfer step to the DN 9001, this should be all I believe. DN can be statically configure inside the consul transfer or you may use a string variable. Regards, Zaid, On Wed, Nov 28, 2012 at 7:29 PM, virajith vir...@rediffmail.com wrote: hi Chrysostomos, Thanks for your reply. I have tried to modify the default ICD script many times . However it does not work for me. Please assist.. -Vir From: Chrysostomos Christofi ch.christ...@logicom.net Sent: Wed, 28 Nov 2012 15:51:03 To: virajith vir...@rediffmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX script You can use default icd script Default icd script is for CSQ agents ** ** *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *virajith *Sent:* Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] UCCX script ** ** hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 -- should go to 9001 Thanks, Vir http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle? Catch India as it happens with the *Rediff News App*. To download it for FREE, click herehttp://www.rediffmail.com/cgi-bin/red.cgi?red=http%3A%2F%2Ftrack%2Erediff%2Ecom%2Fclick%3Furl%3D%5F%5F%5Fhttp%3A%2F%2Fwww%2Erediff%2Ecom%2Fnewsapp%5F%5F%5F%26amp%3Blnk%3Dsignature%26amp%3Bnewservice%3DnewsappisImage=0BlockImage=0rediffng=0 http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle? Catch India as it happens with the *Rediff News App*. To download it for FREE, click herehttp://track.rediff.com/click?url=___http://www.rediff.com/newsapp___lnk=signaturenewservice=newsapp ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Zaid Ahmed ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
