What do you mean is not working You can take the default icd and then
Create a menu in the begin with the desire prompt then add a redirect number and that’s all If they don’t press anything in the menu prompt then they will go to the queue Regards cc From: vir...@rediffmail.com [mailto:vir...@rediffmail.com] Sent: Τετάρτη, 28 Νοεμβρίου 2012 5:30 μμ To: Chrysostomos Christofi Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX script hi Chrysostomos, Thanks for your reply. I have tried to modify the default ICD script many times . However it does not work for me. Please assist.. -Vir From: Chrysostomos Christofi <ch.christ...@logicom.net<mailto:ch.christ...@logicom.net>> Sent: Wed, 28 Nov 2012 15:51:03 To: "virajith " <vir...@rediffmail.com<mailto:vir...@rediffmail.com>>, "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" <ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>> Subject: Re: [OSL | CCIE_Voice] UCCX script You can use default icd script Default icd script is for CSQ agents From: ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: [OSL | CCIE_Voice] UCCX script hi All, Is there any default script which I can modify on UCCX to this something similar to get Thank you for calling if you dialed this by mistake press 1 to contact operation else someone else will be with you shortly . Press 1 --> should go to 9001 Thanks, Vir [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]<http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle?> Catch India as it happens with the Rediff News App. To download it for FREE, click here<http://www.rediffmail.com/cgi-bin/red.cgi?red=http%3A%2F%2Ftrack%2Erediff%2Ecom%2Fclick%3Furl%3D%5F%5F%5Fhttp%3A%2F%2Fwww%2Erediff%2Ecom%2Fnewsapp%5F%5F%5F%26amp%3Blnk%3Dsignature%26amp%3Bnewservice%3Dnewsapp&isImage=0&BlockImage=0&rediffng=0> [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]<http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle?> Catch India as it happens with the Rediff News App. To download it for FREE, click here<http://track.rediff.com/click?url=___http://www.rediff.com/newsapp___&lnk=signature&newservice=newsapp>
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