Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
Hmm, PSTN to BR1 and IP to IP (inter and intra site) play multicast MoH piano music from route flash just fine, but for some reason when calling from BR1 to the PSTN and pressing HOLD on the BR1 phone it plays beep beep beep. Usually the issue is PSTN to IP because you need a voice class codec on the SUB/PUB dial peers that support G711, which I have, and PSTN to BR1 piano music streams multicast ok. Not sure what would cause IP to PSTN calls to fail streaming MoH and play beep beep beep. Any ideas? On Oct 7, 2010, at 1:36 PM, ayman labib wrote: Thanks for the reply. As it turns out. Loopback interface is a required step. Now everything is working. Thanks Next challenge is to get Site HQ and SRST to use MoH with CME using the Gatekeeper. Thanks From: ayman labib ayman_la...@yahoo.com To: amr thabt amrth...@gmail.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:49:41 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Thanks for the reply. I do have the max ephone etc.. I removed my config to keep it short. I tried it with bind command and without. Same Issue. I don't have Lo0 configured. Everything is configured using the fa0/1 interface. Please have a look at the screen shots of my config. I really appreciate everyone's help. 2 days and it's driving me crazy. call-manager-fallback secondary-dialtone 9 max-conferences 8 gain -6 transfer-system full-consult ip source-address 192.168.31.10 port 2000 strict-match max-ephones 10 max-dn 10 transfer-pattern .T voicemail 912123945020 call-forward pattern .T call-forward busy 12123945020 call-forward noan 12123945020 timeout 20 moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 time-zone 8 ! From: amr thabt amrth...@gmail.com To: ayman labib ayman_la...@yahoo.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:07:59 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Hi Ayman, I have three comments that may help 1 Do you add max-dn and max-ephone under call-manager-fallback 2-in ccm-manager music-on-hold bind fa0/1 remove the bind use only ccm-manager music-on-hold 3- in multicast command add both loopback and VLan SVI ip address. HTH AMR On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote: Just wondering if anyone encountered this problem. I still can't get MOH when calling the PSTN phone and the site is not in SRST mode. According to the sh command below. The call manager has done its job but the GWY is not responding. Any ideas? MOH local and between HQ works fine. Just need a sanity check. Thanks for all your help SRST-Site#sh ccm-manager music-on-hold Current active multicast sessions : 1 Multicast RTP port Packets Call CodecIncoming Address number in/outidInterface === 239.1.1.1 16384 0/0 12 g711ulaw ccm-manager music-on-hold bind fa0/1 call-manager-fallback ip source-address 192.168.31.10 port 2000 strict-match moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789 From: ayman labib ayman_la...@yahoo.com To: ccie_voice@onlinestudylist.com Cc: ccie_voice@onlinestudylist.com Sent: Wed, October 6, 2010 9:45:12 AM Subject: MoH to PSTN from SRST site Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25 MOH_3 - MOHTotalUnicastResources = 250 MOH_3 - MOHUnicastResourceActive = 0 MOH_3 - MOHUnicastResourceAvailable= 250
Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
I will tear everything down and start from scratch again. I will report back this morning. Sent from my iPhone On Oct 8, 2010, at 2:06 AM, Mark Holloway m...@markholloway.com wrote: Hmm, PSTN to BR1 and IP to IP (inter and intra site) play multicast MoH piano music from route flash just fine, but for some reason when calling from BR1 to the PSTN and pressing HOLD on the BR1 phone it plays beep beep beep. Usually the issue is PSTN to IP because you need a voice class codec on the SUB/PUB dial peers that support G711, which I have, and PSTN to BR1 piano music streams multicast ok. Not sure what would cause IP to PSTN calls to fail streaming MoH and play beep beep beep. Any ideas? On Oct 7, 2010, at 1:36 PM, ayman labib wrote: Thanks for the reply. As it turns out. Loopback interface is a required step. Now everything is working. Thanks Next challenge is to get Site HQ and SRST to use MoH with CME using the Gatekeeper. Thanks From: ayman labib ayman_la...@yahoo.com To: amr thabt amrth...@gmail.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:49:41 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Thanks for the reply. I do have the max ephone etc.. I removed my config to keep it short. I tried it with bind command and without. Same Issue. I don't have Lo0 configured. Everything is configured using the fa0/1 interface. Please have a look at the screen shots of my config. I really appreciate everyone's help. 2 days and it's driving me crazy. call-manager-fallback secondary-dialtone 9 max-conferences 8 gain -6 transfer-system full-consult ip source-address 192.168.31.10 port 2000 strict-match max-ephones 10 max-dn 10 transfer-pattern .T voicemail 912123945020 call-forward pattern .T call-forward busy 12123945020 call-forward noan 12123945020 timeout 20 moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 time-zone 8 ! From: amr thabt amrth...@gmail.com To: ayman labib ayman_la...@yahoo.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:07:59 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Hi Ayman, I have three comments that may help 1 Do you add max-dn and max-ephone under call-manager-fallback 2-in ccm-manager music-on-hold bind fa0/1 remove the bind use only ccm-manager music-on-hold 3- in multicast command add both loopback and VLan SVI ip address. HTH AMR On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote: Just wondering if anyone encountered this problem. I still can't get MOH when calling the PSTN phone and the site is not in SRST mode. According to the sh command below. The call manager has done its job but the GWY is not responding. Any ideas? MOH local and between HQ works fine. Just need a sanity check. Thanks for all your help SRST-Site#sh ccm-manager music-on-hold Current active multicast sessions : 1 Multicast RTP port Packets Call CodecIncoming Address number in/outidInterface === 239.1.1.1 16384 0/0 12 g711ulaw ccm-manager music-on-hold bind fa0/1 call-manager-fallback ip source-address 192.168.31.10 port 2000 strict-match moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789 From: ayman labib ayman_la...@yahoo.com To: ccie_voice@onlinestudylist.com Cc: ccie_voice@onlinestudylist.com Sent: Wed, October 6, 2010 9:45:12 AM Subject: MoH to PSTN from SRST site Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25
Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
Just wondering if anyone encountered this problem. I still can't get MOH when calling the PSTN phone and the site is not in SRST mode. According to the sh command below. The call manager has done its job but the GWY is not responding. Any ideas? MOH local and between HQ works fine. Just need a sanity check. Thanks for all your help SRST-Site#sh ccm-manager music-on-hold Current active multicast sessions : 1 Multicast RTP port Packets Call CodecIncoming Address number in/outidInterface === 239.1.1.1 16384 0/0 12 g711ulaw ccm-manager music-on-hold bind fa0/1 call-manager-fallback ip source-address 192.168.31.10 port 2000 strict-match moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789 From: ayman labib ayman_la...@yahoo.com To: ccie_voice@onlinestudylist.com Cc: ccie_voice@onlinestudylist.com Sent: Wed, October 6, 2010 9:45:12 AM Subject: MoH to PSTN from SRST site Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25 MOH_3 - MOHTotalUnicastResources = 250 MOH_3 - MOHUnicastResourceActive = 0 MOH_3 - MOHUnicastResourceAvailable= 250 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
Hi Ayman, I would prefer to have a look on the Regions and Codecs, I have had a similar issue like this Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ayman labib Sent: Thursday, October 07, 2010 2:56 PM To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Just wondering if anyone encountered this problem. I still can't get MOH when calling the PSTN phone and the site is not in SRST mode. According to the sh command below. The call manager has done its job but the GWY is not responding. Any ideas? MOH local and between HQ works fine. Just need a sanity check. Thanks for all your help SRST-Site#sh ccm-manager music-on-hold Current active multicast sessions : 1 Multicast RTP port Packets Call CodecIncoming Address number in/outidInterface === 239.1.1.1 16384 0/0 12 g711ulaw ccm-manager music-on-hold bind fa0/1 call-manager-fallback ip source-address 192.168.31.10 port 2000 strict-match moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789 From: ayman labib ayman_la...@yahoo.com To: ccie_voice@onlinestudylist.com Cc: ccie_voice@onlinestudylist.com Sent: Wed, October 6, 2010 9:45:12 AM Subject: MoH to PSTN from SRST site Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25 MOH_3 - MOHTotalUnicastResources = 250 MOH_3 - MOHUnicastResourceActive = 0 MOH_3 - MOHUnicastResourceAvailable= 250 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site
Thanks for the reply. As it turns out. Loopback interface is a required step. Now everything is working. Thanks Next challenge is to get Site HQ and SRST to use MoH with CME using the Gatekeeper. Thanks From: ayman labib ayman_la...@yahoo.com To: amr thabt amrth...@gmail.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:49:41 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Thanks for the reply. I do have the max ephone etc.. I removed my config to keep it short. I tried it with bind command and without. Same Issue. I don't have Lo0 configured. Everything is configured using the fa0/1 interface. Please have a look at the screen shots of my config. I really appreciate everyone's help. 2 days and it's driving me crazy. call-manager-fallback secondary-dialtone 9 max-conferences 8 gain -6 transfer-system full-consult ip source-address 192.168.31.10 port 2000 strict-match max-ephones 10 max-dn 10 transfer-pattern .T voicemail 912123945020 call-forward pattern .T call-forward busy 12123945020 call-forward noan 12123945020 timeout 20 moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 time-zone 8 ! From: amr thabt amrth...@gmail.com To: ayman labib ayman_la...@yahoo.com Cc: ccie_voice@onlinestudylist.com Sent: Thu, October 7, 2010 3:07:59 PM Subject: Re: [OSL | CCIE_Voice] MoH to PSTN from SRST site Hi Ayman, I have three comments that may help 1 Do you add max-dn and max-ephone under call-manager-fallback 2-in ccm-manager music-on-hold bind fa0/1 remove the bind use only ccm-manager music-on-hold 3- in multicast command add both loopback and VLan SVI ip address. HTH AMR On Thu, Oct 7, 2010 at 9:56 PM, ayman labib ayman_la...@yahoo.com wrote: Just wondering if anyone encountered this problem. I still can't get MOH when calling the PSTN phone and the site is not in SRST mode. According to the sh command below. The call manager has done its job but the GWY is not responding. Any ideas? MOH local and between HQ works fine. Just need a sanity check. Thanks for all your help SRST-Site#sh ccm-manager music-on-hold Current active multicast sessions : 1 Multicast RTP port Packets Call CodecIncoming Address number in/outidInterface === 239.1.1.1 16384 0/0 12 g711ulaw ccm-manager music-on-hold bind fa0/1 call-manager-fallback ip source-address 192.168.31.10 port 2000 strict-match moh music-on-hold.au multicast moh 239.1.1.1 port 16384 route 192.168.31.10 http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html#wp1046789 From: ayman labib ayman_la...@yahoo.com To: ccie_voice@onlinestudylist.com Cc: ccie_voice@onlinestudylist.com Sent: Wed, October 6, 2010 9:45:12 AM Subject: MoH to PSTN from SRST site Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25 MOH_3 - MOHTotalUnicastResources = 250 MOH_3 - MOHUnicastResourceActive = 0 MOH_3 - MOHUnicastResourceAvailable= 250 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
[OSL | CCIE_Voice] MoH to PSTN from SRST site
Hello Experts, Follow up to Mark's email about Moh to PSTN. I don't hear the Piano music as well. Inter-site and Intra-site with HQ works. I see the Muticast on the gateway is invoked and on the server, but don't hear anything. Any idea? Thanks in advance admin:show perf query class Cisco MOH Device ==query class : - Perf class (Cisco MOH Device) has instances and values: MOH_2 - MOHHighestActiveResources = 1 MOH_2 - MOHMulticastResourceActive = 0 MOH_2 - MOHMulticastResourceAvailable = 25 MOH_2 - MOHOutOfResources = 0 MOH_2 - MOHTotalMulticastResources = 25 MOH_2 - MOHTotalUnicastResources = 250 MOH_2 - MOHUnicastResourceActive = 0 MOH_2 - MOHUnicastResourceAvailable= 250 MOH_3 - MOHHighestActiveResources = 1 MOH_3 - MOHMulticastResourceActive = 1 MOH_3 - MOHMulticastResourceAvailable = 24 MOH_3 - MOHOutOfResources = 0 MOH_3 - MOHTotalMulticastResources = 25 MOH_3 - MOHTotalUnicastResources = 250 MOH_3 - MOHUnicastResourceActive = 0 MOH_3 - MOHUnicastResourceAvailable= 250 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
[OSL | CCIE_Voice] MOH to PSTN
Hi all, I found something weird about MOH. I have a sub moh server for multicast and a pub for unicast. I made a MRGL which put pub first and then sub, and bind it to HQ device pool. I sent moh inside HQ phones it choose unicast(pub) but when I sent moh to pstn it choose multicast(sub). The sub is the primary CCM. What't the reason? I miss somewhere? Thanks. Jeffrey
Re: [OSL | CCIE_Voice] MOH to PSTN
Hi kapil, Thanks for your reply. I put hq-mrgl(first pub unicast moh, second sub multicast moh) to hq-device-pool, and put hq-device-pool to HQ IP phone HQ pstn gateway. When the sub and pub moh server work at the same time, I found it play sub if the mgcp pstn gateway registers to sub and it play pub if the mgcp pstn gateway registers to pub. It has nothing to do with the regisration if there is olny one moh server. Thanks. Jeffrey From: kapil atrish nice_cha...@yahoo.com To: jeffrey liujian jeffrey_liuj...@yahoo.com Sent: Monday, March 30, 2009 8:58:18 PM Subject: Re: [OSL | CCIE_Voice] MOH to PSTN What's the MRGL on Gateway? I can recall, the holder decides which file to play and the holdee decides from which server to take that file from. So if your Gateway MRGL doesn't have access to Pub, it will always try to access MOH from Sub. --- On Mon, 3/30/09, jeffrey liujian jeffrey_liuj...@yahoo.com wrote: From: jeffrey liujian jeffrey_liuj...@yahoo.com Subject: [OSL | CCIE_Voice] MOH to PSTN To: Voice CCIE ccie_voice@onlinestudylist.com Date: Monday, March 30, 2009, 12:38 PM Hi all, I found something weird about MOH. I have a sub moh server for multicast and a pub for unicast. I made a MRGL which put pub first and then sub, and bind it to HQ device pool. I sent moh inside HQ phones it choose unicast(pub) but when I sent moh to pstn it choose multicast(sub). The sub is the primary CCM. What't the reason? I miss somewhere? Thanks. Jeffrey
