It would be even nicer if CCX developers added support for both, say like CCM
or CUC. If we need to switch codecs mid-call that's one thing but if one call
comes across the WAN to an agent, and another call comes in locally to CCX, CCX
is usually the only component in those media paths which do
Hi all,
If you're not a Mac user, you can probably ignore this.
Do many of you use Webex Meeting Center on Mac for remote support? We have
quite a few Mac users who are frustrated by the lack of support for passing
through the ctrl-alt keystroke needed to escape from the virtual machine
console
Add the escalation queue and create a script parameter or XML file that is
evaluated to determine if the escalation queue is active or not and escalate
the call accordingly. The manager can activate it or deactivate it through an
IVR app or ip phone service?
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;https://plus.google.com/+Heliontechnologies/posts>
>--
> *From:* Chris Ward (chrward) [chrw...@cisco.com]
> *Sent:* Wednesday, February 25, 2015 5:48 PM
> *To:* Matthew Loraditch; Bill Talley
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* RE: [cisco-
heard that it
> did.
>
>
> On Wed, Feb 25, 2015 at 2:50 PM Bill Talley wrote:
>
>> Correct on licensing. Just went through this myself and it was really
>> easy to setup to record forked audio. The only issue we ran into relates
>> to securing of the recording fi
doh...
"Make you set the source to phone preferred AND NOT gateway preferred
(assuming you are using the BIB)."
On Wed, Feb 25, 2015 at 2:44 PM, Bill Talley wrote:
> Correct on licensing. Just went through this myself and it was really
> easy to setup to record forked audio.
Correct on licensing. Just went through this myself and it was really easy
to setup to record forked audio. The only issue we ran into relates to
securing of the recording files. With stand alone MediaSense, users who
need access to the recordings are added as API users in MS and have access
to
Check the idle URL on the device, then check the auto registration template
under User Management >> User/Phone Add >> universal device template. The idle
URL is populated under the Service Configuratuon Settings for the default
template.
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You guys just don't know what you're doing. Jeesh ;-)
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excude my typtos.
> On Jan 8, 2015, at 6:08 PM, Mike wrote:
>
> Actually I beg to differ. It’s a system that needs to be improved upon.
>
> From: Josh Warcop [m
naround time 8.6 to 10.5
>> Date: Fri, 12 Dec 2014 15:10:28 -0500
>>
>>
>> I have close friends that are SE’s and if there is some magical external
>> email address that gets a faster response from GLO then we all (partners and
>> customers) will benefit from it.
That's what I understood too, but the licensing team has required the LCU file
before they will forward to a PM for review, on more than one occasion and as
recently as three days ago. I've gone so far as to request requeueing,
escalation to team lead, duty manager and still been required to pr
ase presenting everything properly is
> necessary to get past level 1 GLO and to migration support.
>
> Like I mentioned earlier we are never two business days beyond getting ELM
> licensed after an upgrade.
>
> Thanks!
>
> Sent from my Windows Phone
> From: Bill
Hahahahahahahahahahaha...
Sorry I shouldn't laugh, but Cisco's license upgrade process for UC 10 is
laughable at best. Licenses have to be approved by a product manager and its
now increased to a 10-12 business day process. Luckily theres a lengthy grace
period before you're locked out of pr
ser.
>>
>
> Both my translation patterns have urgent priority enabled, so this aspect
> should not matter. I do not understand if 1XXX has higher priority than 1! or
> viceversa, given 1234 as called number.
>
>
> 2014-12-09 16:09 GMT+01:00 Bill Talley :
>> I wo
ne but the concept still applies imo.
>
> I was trying to receive some confirmation/denial of my suspect.
>
> 2014-12-09 17:41 GMT+01:00 Bill Talley :
>> Your patterns are both 1 followed by a wildcard. The SRNDs examples are NOT
>> 1 followed by a wildcard, they are 1 followed
onfirmation/denial of my suspect.
>
> 2014-12-09 17:41 GMT+01:00 Bill Talley :
>> Your patterns are both 1 followed by a wildcard. The SRNDs examples are NOT
>> 1 followed by a wildcard, they are 1 followed by more specific wildcards or
>> digits.
>>
>> 1!
t;
> I was trying to receive some confirmation/denial of my suspect.
>
> 2014-12-09 17:41 GMT+01:00 Bill Talley :
>> Your patterns are both 1 followed by a wildcard. The SRNDs examples are NOT
>> 1 followed by a wildcard, they are 1 followed by more specific wildcards or
>> d
I would think it will always match 1! because of the urgent priority setting.
Keep in mind the example you gave from the SRND list three different
translation patterns. The two you have are the same as far as the first two
digits, no?
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There's a bug related to phones with headsets plugged in not being able to
transfer. I think it applies to 9.3.1SR4 firmware.
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excude my typtos.
> On Nov 8, 2014, at 4:00 PM, Jason Aarons (AM)
> wrote:
>
> CUCM 10.5
No boot status message or firmware upgrade indicators.
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On Aug 13, 2014, at 1:25 PM, "Jason Aarons (AM)" <
jason.aar...@dimensiondata.com> wrote:
Anyone have any rants or raves for the 7841 phones? Ab
PSTN access has to be TDM. SIP trunking to telco is not supported in CCX
9.0(2) for outbound dialer functionality.
On Thu, Apr 10, 2014 at 12:11 PM, Michele Russo (AM) <
michele.ru...@dimensiondata.com> wrote:
> I am configuring an Outbound IVR Progressive Campaign using UCCX version
> 9.0.2
I'd take that deal...
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On Mar 10, 2014, at 8:36 PM, Erick wrote:
+1 on all that was already mentioned.
2-3 hours roughly to spin up the vm with uccx installation, one call
control group, ccm server se
On CCX 9, you can use the web administrator account for appadmin.
Also, UCM 9 allows for local and LDAP integrated end user accounts so what
I typically do is create a new local end user account in ccmadmin and use
it for temporary CCX administration until LDAP is available, then I delete
the loca
grade from 7.1.5 to 9.1(2) and had this exact same issue
- TAC traced it to be users that had not changed their PIN for a while.
*From:* cisco-voip
[mailto:cisco-voip-boun...@puck.nether.net]
*On Behalf Of *Justin Steinberg
*Sent:* Monday, March 03, 2014 11:13 PM
*To:* Bill Talley
*Cc:* Cisco VO
I interpreted the issue as being from or to version 7.0 as it also
suggests upgrading to 7.1.3 prior (IIRC) to using COBRAS.
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> On Mar 3, 2014, at 5:48 PM, Ed Leatherman wrote:
>
> Hello!
>
> This weeken
On Feb 11, 2014, at 8:39 PM, Bill Talley wrote:
In other words, you're saying delete the subscriber BEFORE upgrading?
i.e. move the pub to an isolated network, delete the sub, upgrade, backup,
install new instance to align partitions, restore pub, add new sub to
cluster, etc etc etc?
In other words, you're saying delete the subscriber BEFORE upgrading? i.e.
move the pub to an isolated network, delete the sub, upgrade, backup,
install new instance to align partitions, restore pub, add new sub to
cluster, etc etc etc?
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So you want the internal callers to dynamically route to their own
local operator as opposed to the operator at the recipients site?
Interesting question. I don't have an answer for that scenario but
would be surprised if that's possible.
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