[cisco-voip] Suggestions on book on SIP protocol?

2021-06-15 Thread ROZA, Ariel via cisco-voip
People, Can anyone give me a good reference on books that explain the SIP Protocol? I already have a significant working knowledge on SIP. I have set up some trunks On CUCM and CUBE and troubleshooted many more. But I am still lacking on the WHYs of many things. So I am looking, for example, fo

[cisco-voip] Bat.xlt for CUCM 12.5.1

2021-03-30 Thread ROZA, Ariel via cisco-voip
Hi, Guys and gals! Does anyone has a bat.xlt file for a cucm 12.5? I am working on a cluster that seem to have it´s file deleted and I am pinging everyone I know before resorting to install whole server for it. Regards, Ariel Ariel Pablo Roza Post Sales UC Engineer / Southern Cone [cid:image

Re: [cisco-voip] MRA DR / Resilience

2021-01-18 Thread ROZA, Ariel
I just reread the release notes, and it includes the case where CUCM is down. De: cisco-voip En nombre de ROZA, Ariel Enviado el: lunes, 18 de enero de 2021 15:53 Para: NateCCIE ; Pawlowski, Adam CC: cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] MRA DR / Resilience But will this include

Re: [cisco-voip] MRA DR / Resilience

2021-01-18 Thread ROZA, Ariel
But will this include the scenario were one of the CUCMs is down? Don´t see explicitly in the notes… De: cisco-voip En nombre de NateCCIE Enviado el: miércoles, 13 de enero de 2021 10:56 Para: Pawlowski, Adam CC: cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] MRA DR / Resilience SIP Regi

Re: [cisco-voip] Problem registering Webex Room Kit to the cloud

2020-10-23 Thread ROZA, Ariel
looking at other things like the NTP config and Timezone. Thanks, Ariel. De: Joe Martini (joemar2) Enviado el: viernes, 23 de octubre de 2020 17:07 Para: ROZA, Ariel CC: cisco-voip (cisco-voip@puck.nether.net) Asunto: Re: [cisco-voip] Problem registering Webex Room Kit to the cloud Hi Ariel

[cisco-voip] Problem registering Webex Room Kit to the cloud

2020-10-23 Thread ROZA, Ariel
Hi Guys and Gals, Have you ever seen this error: activation failed. system time adjustment failed while registering a Room Kit to Webex? I have already setup NTP with and internal NTP Server, and Diagnostics on the unit show NTP as ok. But I run the wizard to register it to Webex, I input the

Re: [cisco-voip] Cellphone with pararell calls

2020-06-16 Thread ROZA, Ariel
The downside is that is very prone to human error, and it may end. up in calls being evasdropped. I can´t think of any webex user fond of something like that ☹ De: Pawlowski, Adam Enviado el: martes, 16 de junio de 2020 21:41 Para: ROZA, Ariel ; cisco-voip (cisco-voip@puck.nether.net) Asunto

[cisco-voip] Cellphone with pararell calls

2020-06-16 Thread ROZA, Ariel
I have this situation with Webex Teams running on a cellphone: A user has his cellular phone line and Webex Teams with Hybrid calling enabled. He receives a call at his cellular phone line. Then he gets a second call via Webex Teams. When he answers the second call, the first one keeps running in

Re: [cisco-voip] SX80 Camera Tracking and Face Masks

2020-06-10 Thread ROZA, Ariel
:D De: Brian Meade Enviado el: martes, 9 de junio de 2020 20:04 Para: ROZA, Ariel CC: cisco-voip (cisco-voip@puck.nether.net) Asunto: Re: [cisco-voip] SX80 Camera Tracking and Face Masks Try drawing a mouth on the mask and see if that helps. On Tue, Jun 9, 2020 at 1:31 PM ROZA, Ariel

[cisco-voip] SX80 Camera Tracking and Face Masks

2020-06-09 Thread ROZA, Ariel
Hi Guys, Did anyone experience problems with speaker tracking while people using facemasks? I received reports from people that verified lack of tracking while using a mask, and that it works properly when they take them off. This is not weird, and somehow expected. But wanted to know if there´s

Re: [cisco-voip] [PLM] muliple PAKs and One license request?

2020-02-06 Thread ROZA, Ariel
*Smacks his head* Thanks, Anthony De: Anthony Holloway Enviado el: jueves, 6 de febrero de 2020 12:45 Para: ROZA, Ariel CC: cisco-voip (cisco-voip@puck.nether.net) Asunto: Re: [cisco-voip] [PLM] muliple PAKs and One license request? You can register more than one PAK at a time, up to 10

[cisco-voip] [PLM] muliple PAKs and One license request?

2020-02-06 Thread ROZA, Ariel
Hi, guys. Is it posible to register multiple PAKS using the same License Request from PLM? Or do I have to get a new License Request after I load each license. I can´t find a clear answer so far. I have to register 5+ CUCM PAKs for a customer, and I have to be sure beforhand, so I don´t screw up

Re: [cisco-voip] Expressway Cluster failover for MRA...

2020-01-29 Thread ROZA, Ariel
But without clustering, if Core1 fails, Edge1 will still be active and Jabber clients will still see Edge1 running and attempt to connect through it! De: cisco-voip En nombre de Charles Goldsmith Enviado el: martes, 28 de enero de 2020 23:18 Para: Lelio Fulgenzi CC: cisco-voip@puck.nether.net

[cisco-voip] Webex Meeting Server and VMWare patching

2019-12-04 Thread ROZA, Ariel
Hi, everyone. I have been asked to patch some vulnerabilities in a couple of IRP Servers from a Webex Meeting Server solution that are exposed to the Internet. There are 8 more serves in the Webex deployment besides the IRPs. It is my first time working with VMWare and patches. Although I have

Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread ROZA, Ariel
About Windows grep: https://sourceforge.net/projects/grepwin/ De: cisco-voip En nombre de Lelio Fulgenzi Enviado el: jueves, 17 de octubre de 2019 10:55 Para: voyp list, cisco-voip (cisco-voip@puck.nether.net) Asunto: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?) What t

Re: [cisco-voip] Expressway cluster certificates.

2019-10-14 Thread ROZA, Ariel
be safe to remove the ExpC certs from tomcat-trust and everything would be working fine? What about the use the cluster name/don´t use the cluster name contradiction? Thanks, Ariel. De: Ryan Huff Enviado el: lunes, 14 de octubre de 2019 18:14 Para: ROZA, Ariel CC: cisco-voip (cisco-voip

[cisco-voip] Expressway cluster certificates.

2019-10-14 Thread ROZA, Ariel
Hi, Guys I am renewing the certificates in an Expressway X8.10.1 cluster. But I am running into a conflict between the official documentation and how CUCM works. I have set both Expressway-C certificates to use the Cluster name for the Common Name and each server´s name as a SAN, as the oficial

[cisco-voip] Question about CUCM CA-Signed certificates.

2019-09-27 Thread ROZA, Ariel
Hi, people, Out of curiosity, does anyone know what´s the specific purpose, in a CUCM cluster, of the "Client Authentication" extensión that we must include in the template used to sign CUCM certificates? Because I am renewing some expired tomcat certificates in a cluster, and those certs only

Re: [cisco-voip] Status icons in videoconferences

2019-06-14 Thread ROZA, Ariel
My bad. The screenshot is from Skype for Business. I´ll have to find out how those statuses are handled there. De: Brian Meade Enviado el: jueves, 13 de junio de 2019 11:09 Para: ROZA, Ariel CC: cisco-voip (cisco-voip@puck.nether.net) Asunto: Re: [cisco-voip] Status icons in videoconferences

[cisco-voip] Status icons in videoconferences

2019-06-12 Thread ROZA, Ariel
I am having this issue with a multicluster videoconference in a CMS room.. Some of the devices show a greyed out icon in their statuses. (highligthed in the picture). Those three devices are registred to the same cluster. How are those icons governed? What turns them on or off? Regards, Ariel

Re: [cisco-voip] Removing certificates by hand (ROZA, Ariel)

2019-04-10 Thread ROZA, Ariel
the cert (Being visible/invisible in the os admin pages) three months ago. Still checking with the TAC guy if there´s a bug or a database inconsistency. De: cisco-voip En nombre de ROZA, Ariel Enviado el: miércoles, 10 de abril de 2019 15:38 Para: Pawlowski, Adam ; cisco-voip@puck.nether.net

Re: [cisco-voip] Removing certificates by hand (ROZA, Ariel)

2019-04-10 Thread ROZA, Ariel
Thanks, Adam Obtener Outlook para Android<https://aka.ms/ghei36> From: cisco-voip on behalf of Pawlowski, Adam Sent: Wednesday, April 10, 2019 2:49:14 PM To: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Removing certificates by hand (ROZA,

Re: [cisco-voip] Removing certificates by hand

2019-04-10 Thread ROZA, Ariel
Yes. The node matches the one in the alert Obtener Outlook para Android<https://aka.ms/ghei36> From: Brian Meade Sent: Wednesday, April 10, 2019 12:46:24 PM To: ROZA, Ariel Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Re

[cisco-voip] Removing certificates by hand

2019-04-10 Thread ROZA, Ariel
I am receving RTMT alarms about an expired tomcat-trust certificate, but the certificate is not listed in the Certificate Management page. The cert was replaced by a new certificate that is present in the list, nonetheless. Can I remove the old certificate by hand through the CLI? Or there is so

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-04-01 Thread ROZA, Ariel
In the end, my customer finally realized the problema was on the PBX side. The unupgraded PBX worked fine. Thanks Brian for your help. Regards, Ariel. De: cisco-voip En nombre de ROZA, Ariel Enviado el: martes, 26 de marzo de 2019 14:04 Para: Brian Meade CC: cisco-voip (cisco-voip

Re: [cisco-voip] Softphones

2019-03-27 Thread ROZA, Ariel
Cisco Jabber works well on laptops and on phones. If you deploy Expressway servers in your infrastructure, you can use Jabber on Internet without a VPN De: cisco-voip En nombre de Kent Roberts Enviado el: miércoles, 20 de marzo de 2019 18:19 Para: Lisa Notarianni CC: cisco-voip@puck.nether.net

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-26 Thread ROZA, Ariel
´ll check with my customer, and report back. I saw that negative parameter on the o= line, but I wasn´t completely certain how to handle it. Thanks for the help! De: Brian Meade Enviado el: martes, 26 de marzo de 2019 13:56 Para: ROZA, Ariel CC: cisco-voip (cisco-voip@puck.nether.net) Asunto

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-26 Thread ROZA, Ariel
I did not check all those options because the trunk was working before my customer upgraded the PBX I have the logs, thats where I got the SIP messages from. I´ll try to upload them to the list De: UC Penguin Enviado el: lunes, 25 de marzo de 2019 21:40 Para: ROZA, Ariel CC: Jonatan Quezada

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-25 Thread ROZA, Ariel
devices finally were on the one node and we were able to upgrade the UCS, but the other is left to do. all of my CUCM On Mon, Mar 25, 2019 at 10:17 AM ROZA, Ariel mailto:ariel.r...@la.logicalis.com>> wrote: Hi, guys and gals. I have a customer with a CUCM 9.0(2) cluster. It is connected to

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-25 Thread ROZA, Ariel
That was the original setting, and the results is what I included in the mail De: NateCCIE Enviado el: lunes, 25 de marzo de 2019 17:01 Para: ROZA, Ariel ; 'cisco-voip' Asunto: RE: [cisco-voip] SIp Trunk call failing after PBX upgrade I would change preferred codec to 711a an

Re: [cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-25 Thread ROZA, Ariel
to G711U and got the same results, except the output now shows PCMU/8000 from CUCM side, as expected. Thanks, Nate. De: NateCCIE Enviado el: lunes, 25 de marzo de 2019 14:33 Para: ROZA, Ariel ; 'cisco-voip' Asunto: RE: [cisco-voip] SIp Trunk call failing after PBX upgrade Non wo

[cisco-voip] SIp Trunk call failing after PBX upgrade

2019-03-25 Thread ROZA, Ariel
Hi, guys and gals. I have a customer with a CUCM 9.0(2) cluster. It is connected to a SIP PBX via a direct SIP TRUNK (No SBC, CUBE or otherwise). The PBX has four different nodes, all configured in the SIP TRUNK They claim it was working fine until last Thursday, where they did an upgrade to on

Re: [cisco-voip] CallManager and PLM 11.5.1 ports (firewall issues)

2018-12-26 Thread ROZA, Ariel
Can you take packet captures from both sides (affected cluster and PLM) at the same time? That would make clear if packets are modified along the way. I would check the firewall first, if it is dropping packets failing inspection, for example. Had a similar problem a couple of Weeks ago. A PaloA

Re: [cisco-voip] for cisco folk ... idp services are down for cisco utilities?

2018-12-13 Thread ROZA, Ariel
* Unplug coffee machine * Plug router back in Works 100% of the time De: Lelio Fulgenzi Enviado el: jueves, 13 de diciembre de 2018 17:09 Para: ROZA, Ariel ; voyp list, cisco-voip (cisco-voip@puck.nether.net) Asunto: RE: for cisco folk ... idp services are down for cisco utilities

Re: [cisco-voip] for cisco folk ... idp services are down for cisco utilities?

2018-12-13 Thread ROZA, Ariel
I had some issues with identity.cisco.com, half an hour ago, but I don´t know the causes. I was tring to Access it from inside a customer´s network (via webex) and failed, but then tried from my network and did ok. De: cisco-voip En nombre de Lelio Fulgenzi Enviado el: jueves, 13 de diciembre d

Re: [cisco-voip] No SDI traces while collecting trace files

2018-12-05 Thread ROZA, Ariel
Found this myself: https://supportforums.cisco.com/document/135851/interleaved-traces-callmanager-9x I am so used to see cmx.txt files. It shows how much I try to avoid doing debugs these days De: cisco-voip En nombre de ROZA, Ariel Enviado el: miércoles, 5 de diciembre de 2018 10

[cisco-voip] No SDI traces while collecting trace files

2018-12-05 Thread ROZA, Ariel
Hi guys, What can be the reason that makes RTMT not download any SDI trace along SDLs? I am more used t osee only SDI traces. I already checked that I have traces on, set to detailed for all nodes and trace is set to on. thanks [cid:image001.png@01D48C82.88BE0A60]Ariel Roza Support & Maintenan

Re: [cisco-voip] [EXT] Re: How to handle expired Phone-VPN-trust, phone-SAST-trust, other certificates

2018-11-01 Thread ROZA, Ariel
...@fidelus.com] Enviado el: jueves, 25 de octubre de 2018 10:09 a.m. Para: ROZA, Ariel ; James Andrewartha ; cisco-voip@puck.nether.net Asunto: RE: [EXT] Re: [cisco-voip] How to handle expired Phone-VPN-trust, phone-SAST-trust, other certificates In your example, the SERVER2 certificate in phone-vpn

Re: [cisco-voip] Expressway version X8.11.x

2018-10-24 Thread ROZA, Ariel
From the 8.11 release notes: Factory Reset of Peer Leaving Cluster From X8.11 we have modified the behavior of cluster peers when they are removed from the cluster or when the cluster is disbanded. This change is part of the unique root of trust improvement in X8.11. To remove a peer from a clus

Re: [cisco-voip] How to handle expired Phone-VPN-trust, phone-SAST-trust, other certificates

2018-10-23 Thread ROZA, Ariel
indow, renew anything that is expired, and just delete all the old ones. The newer versions of cucm make this easier by being able to sort by expiration date. -Nate From: cisco-voip <mailto:cisco-voip-boun...@puck.nether.net> On Behalf Of ROZA, Ariel Sent: Monday, October 22, 2018 11:52 A

[cisco-voip] How to handle expired Phone-VPN-trust, phone-SAST-trust, other certificates

2018-10-22 Thread ROZA, Ariel
Hi, guys! I have a customer that is receiving alarms over some expired certificates, and I would like to know which is the best way to handle them. The certs are loaded in SERVER1 and all named SERVER2.der, except the CAPF ones. .der in phone-vpn-trust. .der in phone-trust .der in phone-SAST-tru

Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?

2018-05-17 Thread ROZA, Ariel
I also found VERY useful to use grepWin (https://tools.stefankueng.com/grepWin.html) when tring to find something in multiple files. It´s several times faster than Notepad++´s multifile search. De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Lelio Fulgenzi Enviado el: ju

Re: [cisco-voip] Cisco Jabber, UDS, High CPU

2018-04-16 Thread ROZA, Ariel
01:26 p.m. Para: ROZA, Ariel CC: cisco-voip list Asunto: Re: [cisco-voip] Cisco Jabber, UDS, High CPU What version of UCM are you on? If it’s 11.5 SU3 check informix ccm.log for something like this: 23:13:59 SCHAPI: last statement aus_refresh_stats(integer,integer) 23:13:59 SCHAPI: [Auto Update

[cisco-voip] Cisco Jabber, UDS, High CPU

2018-04-13 Thread ROZA, Ariel
Hi, guys and gals. I am trying to troubleshoot a High CPU Alarm on a CUCM Subscriber: I ran the "utils diagnose test" command and got warnings on the tomcat_sessions module. gathered all the tomcats logs around the time of the event and found lots of GET /cucm-uds/users HTTP/1.1 200 1383 1611

Re: [cisco-voip] Renewing TVS and IPSec certificates

2018-04-03 Thread ROZA, Ariel
Thank you, both ☺ De: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Enviado el: martes, 27 de marzo de 2018 04:13 p.m. Para: Brian Meade ; ROZA, Ariel CC: cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] Renewing TVS and IPSec certificates You also don’t need to restart the TFTP

[cisco-voip] Renewing TVS and IPSec certificates

2018-03-27 Thread ROZA, Ariel
Hi guys, I have some specific questions regarding renewing some certificates. The situation is this. In a cluster with 4 servers, I have two of them that have their tvs.pem and ipsec.pem certificates paste their due date. I have reviewed a lot of the documentation available, and designed a step-

[cisco-voip] Info for answering a pen test report on Expressway

2018-01-04 Thread ROZA, Ariel
Guys/gals, A customer of mine had a pen test performed on their Expressway server and asked me for advice on correcting the issues reported. There are three things to fix: a) SSL 64-bit Block Size Cipher Supported (SWEET32) b) SSL Medium Strength Cipher Suites Supported (Should support only hig

Re: [cisco-voip] Configuring intercom in DX80

2018-01-02 Thread ROZA, Ariel
appreciated. De: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Enviado el: martes, 02 de enero de 2018 12:27 p.m. Para: ROZA, Ariel CC: cisco-voip list Asunto: Re: [cisco-voip] Configuring intercom in DX80 If you are running CE on the DX (which I think you are) then intercom isn’t a

[cisco-voip] Configuring intercom in DX80

2017-12-28 Thread ROZA, Ariel
Hi! Has anyone configured intercom in a DX80 before? I am trying to set it up on a DX90 with 9.1.4 firmware but I´m running into an issue that's driving me nuts. The device is taking the "standard phone button template" and its copies. which have only has one, unmodifiable, line. There is a se

Re: [cisco-voip] ITL File regeneration question

2017-11-21 Thread ROZA, Ariel
d2 a1 4a 29 c9 aa 3a 0 The rest is identical. De: bmead...@gmail.com [mailto:bmead...@gmail.com] En nombre de Brian Meade Enviado el: martes, 21 de noviembre de 2017 05:32 p.m. Para: ROZA, Ariel CC: cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] ITL File regeneration question TFTP

[cisco-voip] ITL File regeneration question

2017-11-21 Thread ROZA, Ariel
Hi, people! A quick question for which I can´t find a clear answer (I can infer it, but I need to be certain): Is the ITL file regenerated only when an action triggers it, or it is also regenerated when restarting the TFTP? So far, I know that the ITL is regenerated when there´s an IP or hostn

[cisco-voip] Custom TFTP server to handle Jabber config?

2017-11-15 Thread ROZA, Ariel
Hi, All! I am trying to test something in my own Jabber Client. I can create a Host Configuration File, but I can´t use the corporate CUCM TFTP server to load the file. The documentation states that a custom TFTP server can be configured for the device, using the Cisco Support Field, but I can´t

Re: [cisco-voip] CUCM ver 11.5 off hook dial timeout

2017-11-10 Thread ROZA, Ariel
Thats the T302 parameter, found under Service Parameters -> -> Cisco Callmanager (Active) -> Clusterwide Parameters De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de James Dust Enviado el: viernes, 10 de noviembre de 2017 02:50 p.m. Para: cisco-voip@puck.nether.net Asunto:

Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored

2017-11-06 Thread ROZA, Ariel
Sorry, guys. I found the explanation. I already had it in this technote: https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/200637-Avoid-Jabber-Authentication-with-the-Web.html De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de ROZA, Ariel

Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored

2017-11-06 Thread ROZA, Ariel
] En nombre de Brian Meade Enviado el: viernes, 03 de noviembre de 2017 02:38 p.m. Para: Ben Amick CC: ROZA, Ariel ; cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored Yea, the problem here is the clients don't download the jabber-confi

Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored

2017-11-03 Thread ROZA, Ariel
Thanks, Ben :) De: Ben Amick [mailto:bam...@humanarc.com] Enviado el: viernes, 03 de noviembre de 2017 02:39 p.m. Para: ROZA, Ariel ; cisco-voip@puck.nether.net Asunto: RE: jabber-config.xml not being downloaded or being ignored I haven't tested it in a while and don't have the capabi

Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored

2017-11-03 Thread ROZA, Ariel
...@humanarc.com] Enviado el: viernes, 03 de noviembre de 2017 02:33 p.m. Para: ROZA, Ariel ; cisco-voip@puck.nether.net Asunto: RE: jabber-config.xml not being downloaded or being ignored Until the first registration they don't get the service exclusion. If the client has any webex accounts it will at

[cisco-voip] jabber-config.xml not being downloaded or being ignored

2017-11-03 Thread ROZA, Ariel
I have a preexisting installation CUCM 10.5.2 that I am troubleshooting. Jabber for Windows clients ask for Webex credentials for login, although the jabber-config.xml file exists and is configured to exclude Webex services. I have checked every possibility and can´t see what I´m missing here. T

Re: [cisco-voip] e164 dialplan conversion

2017-09-22 Thread ROZA, Ariel
This is the link to the page that contains all the PA and CVD documents published so far: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/design/guides/PAdocs.html?dtid=osscdc000283 De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Anthony Holloway Enviado e

Re: [cisco-voip] Hardware Tokens/Secure Cluster

2017-08-29 Thread ROZA, Ariel
I have done some secure clusters before (with the tokens) and I can tell you this: While you can secure the basic cluster (CUCM and IP Phones) with ease, you have to take into account several things if you need to do a more extensive encryption: - Conference usage: software bridges like CUCM m

[cisco-voip] IPMA 7.1.5. Error during assistant configuration

2017-08-24 Thread ROZA, Ariel
Hi, Everyone! I am troubleshooting a Customer´s IPMA Setup. They have an old 7.1.5 cluster that has no Cisco support but I still have to help them. They have multiple Managers and Assistants working, but only one has issues. When the user tries to log in it receives the error "System Error. Plea

Re: [cisco-voip] Does anyone know if there is a CLI SQL command to determine the CUCM server ID (GUID type value)

2017-08-16 Thread ROZA, Ariel
Depending on your CUCM version, you can find the corresponding “Data dictionary” or “Database Dictionary” document from here: https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-programming-reference-guides-list.html De: cisco-voip [m

Re: [cisco-voip] Force an outgoing call through a subscriber

2017-07-24 Thread ROZA, Ariel
the subscriber and from the gateway, to see if the audio breakdown is created right on the subscriber or further down on the network. De: bmead...@gmail.com [mailto:bmead...@gmail.com] En nombre de Brian Meade Enviado el: lunes, 24 de julio de 2017 06:44 p.m. Para: ROZA, Ariel CC: Ryan Huff

Re: [cisco-voip] Force an outgoing call through a subscriber

2017-07-24 Thread ROZA, Ariel
The cluster is on version 9.1.2 De: bmead...@gmail.com [mailto:bmead...@gmail.com] En nombre de Brian Meade Enviado el: lunes, 24 de julio de 2017 04:51 p.m. Para: ROZA, Ariel CC: Ryan Huff ; Anthony Holloway ; cisco-voip Asunto: Re: [cisco-voip] Force an outgoing call through a subscriber

Re: [cisco-voip] Force an outgoing call through a subscriber

2017-07-24 Thread ROZA, Ariel
the same number) De: Ryan Huff [mailto:ryanh...@outlook.com] Enviado el: domingo, 23 de julio de 2017 07:03 p.m. Para: Anthony Holloway CC: ROZA, Ariel ; cisco-voip Asunto: Re: [cisco-voip] Force an outgoing call through a subscriber Anthony, Yes, it is splitting hairs IMO :). I'm specifi

[cisco-voip] Force an outgoing call through a subscriber

2017-07-21 Thread ROZA, Ariel
Hi, Guys. I need to test problems with calls outgoing from an Ip phone to the PSTN through a particular subscriber (as MTP?). How can I force them to do that. Packet captures show me that, at times, calls go from my phone to the h323 gateway and sometimes they go from my phone to the Sub and

Re: [cisco-voip] Random DND?

2017-07-06 Thread ROZA, Ariel
In the Jabber client you can set the DND status in two situations: - After XX minutes - When the PC user session is locked (CRTL-ALT-DEL...) I am looking at my jabber config, and they are enabled by default. De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre d

Re: [cisco-voip] UCCX issue - Finesse agents unable to login

2017-07-05 Thread ROZA, Ariel
Looks like Finesse can´t contact Active Directory to log in the Agent and the connection Times out. The reason the Connection Manager gives is ADOutOfServiceMsg De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Tooze-Froggatt, Peter (ISS) Enviado el: lunes, 03 de julio de

Re: [cisco-voip] webex design or deployment guide?

2017-04-19 Thread ROZA, Ariel
For Webex Meetings Servers there´s the Planning guide http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_8/Planning_Guide/cwms_b_planning-guide-system-requirements-cwms-2-8.html De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Lelio Fulgenzi Enviado el: miércoles,

[cisco-voip] Garbage in Call Logs on 2921router

2017-04-07 Thread ROZA, Ariel
Hi, guys. While troubleshooting a call issue in a 2921 router, i found this message between the logs Apr 5 12:47:39.885: //-1/E33315F498E1/CCAPI/cc_api_call_setup_ind_common: Sub Calling(TON=Unknown, NPI=Unknown, Data=vD=^E" ___ cisco-voip mailing

Re: [cisco-voip] UCCX 8.5(1)SU2 Restore Woes

2017-03-14 Thread ROZA, Ariel
The warning message states: Have you tried to locate and download the online.log file? WARNING: server initialization failed, or possibly timed out (if -w was used). Check the message log, online.log, for errors.] The warning message states: Have you tried to locate and download the online.log

Re: [cisco-voip] CUBE call authorization ?

2017-03-10 Thread ROZA, Ariel
Carlos, Maybe something like this? Inbound Leg Headers for Outbound Dial-Peer Matching http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/inbound-hdr-for-outbound.html#concept_783172607421874995245657348632812 De: cisco-voip [mailto:cisco-voip-boun...@puck.nethe

Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-05 Thread ROZA, Ariel
Thanks. So, the short term workaround would be to restart the CCM Service, until I can apply the latest service release. Right? From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: jueves, 05 de marzo de 2015 07:15 p.m. To: ROZA, Ariel Cc: Ryan Ratliff (rratliff

Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-05 Thread ROZA, Ariel
p://www.cxounplugged.com/> [Description: Descripción: Descripción: Descripción: http://www.estudioponzo.com.ar/firma.gif] From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of ROZA, Ariel Sent: jueves, 05 de marzo de 2015 06:56 p.m. To: Ryan Ratliff (rratliff); Brian Meade Cc

Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-05 Thread ROZA, Ariel
: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: miércoles, 11 de febrero de 2015 11:23 a.m. To: Brian Meade Cc: ROZA, Ariel; cisco-voip voyp list Subject: Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber RIS shouldn’t be involved in that flow, though it does read

[cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-04 Thread ROZA, Ariel
: martes, 10 de febrero de 2015 12:58 p.m. To: ROZA, Ariel Subject: AW: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber Hi Ariel, what happens when you call a IP-Phone directly from the Gateway? On which CUCM are the IP-Phones registered to? Does the gateway have an Device-P

[cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-02-10 Thread ROZA, Ariel
Guys, I am having and odd situation: I have a CUCM cluster ( Pub & 1 Sub) where i have set up a new branch office with an H323 Gateway and several phones. The config template is similar to other already working branches, but in this particular branch incoming calls are behaving strangely.

[cisco-voip] Disconnect Cause Code 86

2014-12-21 Thread ROZA, Ariel
Guys, I am making a statistical analysis of Call Detail Records for a Customer, and I am getting some unusual results. Ranking the calls by origCause_code (or destCause_code) I am seeing the Disconnect Cause code 86 as the third most frequent termination cause (17985 calls), behind Normal Call

[cisco-voip] UCCX: "Contact is inactive when getting channel"

2014-08-05 Thread ROZA, Ariel
Hi, Guys. I am trying to set up a UCCX script to receive a call and forward it to a CSQ. After the conversation with the Agent ends, the user must listen to a Customer Satisfactions survey. I think I must have something conceptually wrong, because it does not seem to work as I expected.

[cisco-voip] Escape charaters in UCCX scripts

2014-07-24 Thread ROZA, Ariel
Guys, I am trying to work with a UCCX script, but i don´t seem to get the hang of using the escape characters. At least does not seem to behave like a normal programming language. This is the scenario: I am appending some info to a text file, like a common .CSV file. I would like to achieve t

[cisco-voip] Cisco UCCX Editor on a restricted enviroment

2014-06-26 Thread ROZA, Ariel
Hi, Has anyone tried and to and been successful in running Cisco UCCX Editor without administrative rights? I know that the docs states exactly that requirement, but I am stuck inside a customer´s very restrictive environment and need to get this to work. I can´t do the following things: No us

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-14 Thread ROZA, Ariel
Matt, The logs show no events earlier than 10:37:45… so I cannot see your “good” call in it… From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: martes, 13 de mayo de 2014 01:29 p.m. To: Brian Meade Cc: cisco-voip@puck.nether.net Subject: Re: [cisco

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-13 Thread ROZA, Ariel
No, Matt. Sorry. My knowledge does not include understanding CUCM logs :P From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: martes, 13 de mayo de 2014 01:24 p.m. To: ROZA, Ariel; cisco-voip@puck.nether.net Subject: RE: Digit Delay on 7 digit dialing Yes 1 generic 7 digit

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-13 Thread ROZA, Ariel
delayed call? From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: martes, 13 de mayo de 2014 12:25 p.m. To: ROZA, Ariel; cisco-voip@puck.nether.net Subject: RE: Digit Delay on 7 digit dialing There is a 10 digit local pattern as well, but if that was the issue, shouldn'

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-13 Thread ROZA, Ariel
An existing similar pattern with more digits? A delay at the gateway? A delay on the receiving side (PSTN or PBX)? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: martes, 13 de mayo de 2014 12:04 p.m. To: cisco-voip@puck.nether.net Subject: [cisco