Re: [clamav-users] My outdated Clam.

2012-03-14 Thread Paul Kraus
On Wed, Mar 14, 2012 at 8:12 AM, Steve Kirkby k...@today.plus.com wrote:
 Shawn Bakhtiar said:

 It's [Clam] not just good, it's great .

 I am sure it is. But it is only for highly technically competent people. (And 
 there is nothing wrong in that.)

I disagree with that assertion. ClamAV in it's source form is for
any moderately competent Unix / Linux System Administrator. You do not
have to be highly technically competent to be a good Sys Admin, you
need to know some command line basics and be able to follow
instructions.

I agree that ClamAV in it's source form is NOT for the typical end
user, especially an end user who is not comfortable with the command
line user interface.

-- 
{1-2-3-4-5-6-7-}
Paul Kraus
- Senior Systems Architect, Garnet River ( http://www.garnetriver.com/ )
- Sound Coordinator, Schenectady Light Opera Company (
http://www.sloctheater.org/ )
- Technical Advisor, RPI Players
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Re: [clamav-users] My outdated Clam.

2012-03-14 Thread Al Varnell
On 3/14/12 5:12 AM, Steve Kirkby k...@today.plus.com wrote:

 Shawn Bakhtiar said:
 
 It's [Clam] not just good, it's great .
 
 I am sure it is. But it is only for highly technically competent people. (And
 there is nothing wrong in that.)
 
 Yes, the average consumer should not be concerned with such stuff, but if
 you'r on this list, I would hardly consider you the average consumer. 
 
 Exactly. But I dropped into Clam from a recommendation on the Apple
 discussions Group. There are some highly technical people there but in the
 post the recommender was addressing average uses of the Mac.
 
I'm quite confident that those folks on the Apple Community Discussion Forum
recommend the use of ClamXav which is for average Mac users and why I keep
saying that the appropriate place for help in this matter is the ClamXav
Forum and not this list.


-Al-
 
-- 
Al Varnell
Mountain View, CA



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Re: [clamav-users] My outdated Clam.

2012-03-14 Thread Ralf Quint

At 08:50 AM 3/14/2012, Al Varnell wrote:

On 3/14/12 5:12 AM, Steve Kirkby k...@today.plus.com wrote:

 Exactly. But I dropped into Clam from a recommendation on the Apple
 discussions Group. There are some highly technical people there but in the
 post the recommender was addressing average uses of the Mac.

I'm quite confident that those folks on the Apple Community Discussion Forum
recommend the use of ClamXav which is for average Mac users and why I keep
saying that the appropriate place for help in this matter is the ClamXav
Forum and not this list.


But a general problem is that average users don't know/understand 
that ClamAV by itself doesn't do squat and that they need a 3rd party 
software to make use of it. And that any update to the used ClamAV 
engine should be though that particular 3rd party software, in this 
case ClamXav.


Some of those 3rd party applications, like ClamWin for example, keep 
the same version numbering as ClamAV itself and update pretty quickly.


However ClamXav decided to use a different version numbering for 
itself and seems to be very slow to update to new versions of the 
underlying ClamAV engine, contrary what for example the ClamAV 
Wikipedia article says.
The latest version of ClamXav is 2.2.2, from 2011-08-12, including 
ClamAV 0.9.7.2 (don't know right now when that version came out). The 
latest ClamAV 0.9.7.3 came out 2011-10-17, a bit more than two month 
later but by now almost 5 month ago, without an update for ClamXav 
that would include 0.9.7.3 apparently in sight.


And the DON'T PANIC message in the logs isn't really helping with 
average users, as they will likely do just that, panic, and then 
end up in the mess that Steve found himself in.


Ralf


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Re: [clamav-users] My outdated Clam.

2012-03-14 Thread Jim Preston

On 03/14/2012 05:12 AM, Steve Kirkby wrote:

Shawn Bakhtiar said:

It's [Clam] not just good, it's great .

I am sure it is. But it is only for highly technically competent people. (And 
there is nothing wrong in that.)

Yes, the average consumer should not be concerned with such stuff, but if you'r on 
this list, I would hardly consider you the average consumer.

Exactly. But I dropped into Clam from a recommendation on the Apple discussions 
Group. There are some highly technical people there but in the post the 
recommender was addressing average uses of the Mac.
And did you do that from Clamav sources? or from a prebuilt binary 
installation?
If you used a prebuilt binary installation, then your best bet (and that 
of most users) is to wait for the next release of a prebuilt binary 
installation.


If you built from sources, then I do not see where your arguments are 
coming from.

Perhaps the Clam authors should put a conspicuous statement on the Clam site 
(in several places) to warn people that Clam is not for non-technical user.


Why, even many non-technical users can figure it out given a chance and 
asking questions. In your case you looked at it, decided it was too 
difficult for you and therefore must be too difficult for everyone.


--
Jim Preston


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Re: [clamav-users] My outdated Clam.

2012-03-12 Thread Shawn Bakhtiar


hhh...

I have over 250 users at my site. We use clamAV on our mail (SMTP) gateway 
currently running FC 16. It's not just good, it's great :) and given it's open 
source I have to take my hats off to those who commit the time to make it 
happen, and I hardly consider myself a guru (or technically ... knowledgeable)
  
Yes, the average consumer should not be concerned with such stuff, but if your 
on this list, I would hardly consider you the average consumer. 

It's like Alulah use to say. First learn to play before you sit down to jam :)




 Date: Sat, 10 Mar 2012 11:47:57 -0700
 From: jimli...@commspeed.net
 To: clamav-users@lists.clamav.net
 Subject: Re: [clamav-users] My outdated Clam.
 
 On 03/07/2012 12:25 PM, Steve Kirkby wrote:
 
  I accept that clam is a good anti-malware software, and that those who 
  understand all this technicality are very knowledgable and intelligent, but 
  it is so many light-years away for the average consumer that it is 
  unsuitable for any other user than a technical guru. Commercial software, 
  such as Microsoft Word, Photoshop, and also various anti-malware software, 
  install at the touch of a key without any complexity. Compare that to the 
  download for Clam:  55 folders and files, only one of which looked like an 
  installation, and that had Terminal instructions.
 
 That is why there is a default installation for most platforms and 
 vendors do updates as they can. Unfortunately that means that there is 
 always a lag in updating and it does not usually mean much. The warnings 
 about out-of-date do not mean much as long as they are for minor updates 
 of the application itself, e.g. 0.97.2 - 0.97.3. If your signatures are 
 more than a day over due for updating that is another matter.
  Sorry folks, but I have removed as much of Clam as I can and, regretfully 
  but thankfully, will not approach it ever again.
 
  But thanks for the reply.
  
 
 
 Sorry you feel that way, but with these sentiments, you are probably 
 better off with one of the other free AV solutions.
 
 -- 
 Jim Preston
 jimli...@commspeed.net
 
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Re: [clamav-users] My outdated Clam.

2012-03-10 Thread Jim Preston

On 03/07/2012 12:25 PM, Steve Kirkby wrote:


I accept that clam is a good anti-malware software, and that those who 
understand all this technicality are very knowledgable and intelligent, but it 
is so many light-years away for the average consumer that it is unsuitable for 
any other user than a technical guru. Commercial software, such as Microsoft 
Word, Photoshop, and also various anti-malware software, install at the touch 
of a key without any complexity. Compare that to the download for Clam:  55 
folders and files, only one of which looked like an installation, and that had 
Terminal instructions.

That is why there is a default installation for most platforms and 
vendors do updates as they can. Unfortunately that means that there is 
always a lag in updating and it does not usually mean much. The warnings 
about out-of-date do not mean much as long as they are for minor updates 
of the application itself, e.g. 0.97.2 - 0.97.3. If your signatures are 
more than a day over due for updating that is another matter.

Sorry folks, but I have removed as much of Clam as I can and, regretfully but 
thankfully, will not approach it ever again.

But thanks for the reply.




Sorry you feel that way, but with these sentiments, you are probably 
better off with one of the other free AV solutions.


--
Jim Preston
jimli...@commspeed.net

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Re: [clamav-users] My outdated Clam.

2012-03-07 Thread Steve Kirkby
Following Edwin's reply (and thanks for that) I visited the clamav.net site. I 
downloaded the ClamAV 0.97.3 install guide. It consists of 17 pages of highly 
technical instructions which are so beyond me that I could not even think of 
doing anything that it says: Firmware password; Terminal instructions galore;  
Many people don ́t like or hate the terminal but there is no reason for that. 
The very next line is The default shell is the bash. How on earth can this 
apply to the ordinary computer user? There follows copious programming 
instructions, like:
cd $HOME/Source
mkdir gnupg
cd gnupg
curl -L ftp://mirror.switch.ch/mirror/gnupg/gnupg/gnupg-1.4.11.tar.gz -o 
gnupg-1.4.11.tar.gz

openssl sha1 gnupg-1.4.11.tar.gz

SHA1 checksum : bffb0c60b2e702980f7148ee3a060f29adc82331

tar -xzvf gnupg-1.4.11.tar.gz cd gnupg-1.4.11

./configure

I accept that clam is a good anti-malware software, and that those who 
understand all this technicality are very knowledgable and intelligent, but it 
is so many light-years away for the average consumer that it is unsuitable for 
any other user than a technical guru. Commercial software, such as Microsoft 
Word, Photoshop, and also various anti-malware software, install at the touch 
of a key without any complexity. Compare that to the download for Clam:  55 
folders and files, only one of which looked like an installation, and that had 
Terminal instructions.

Sorry folks, but I have removed as much of Clam as I can and, regretfully but 
thankfully, will not approach it ever again.

But thanks for the reply. 




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Re: [clamav-users] My outdated Clam.

2012-03-07 Thread Bowie Bailey
On 3/7/2012 2:25 PM, Steve Kirkby wrote:
 Following Edwin's reply (and thanks for that) I visited the clamav.net site. 
 I downloaded the ClamAV 0.97.3 install guide. It consists of 17 pages of 
 highly technical instructions which are so beyond me that I could not even 
 think of doing anything that it says: Firmware password; Terminal 
 instructions galore;  Many people don ́t like or hate the terminal but there 
 is no reason for that. The very next line is The default shell is the 
 bash. How on earth can this apply to the ordinary computer user? There 
 follows copious programming instructions, like:
 cd $HOME/Source
 mkdir gnupg
 cd gnupg
 curl -L ftp://mirror.switch.ch/mirror/gnupg/gnupg/gnupg-1.4.11.tar.gz -o 
 gnupg-1.4.11.tar.gz

 openssl sha1 gnupg-1.4.11.tar.gz

 SHA1 checksum : bffb0c60b2e702980f7148ee3a060f29adc82331

 tar -xzvf gnupg-1.4.11.tar.gz cd gnupg-1.4.11

 ./configure

 I accept that clam is a good anti-malware software, and that those who 
 understand all this technicality are very knowledgable and intelligent, but 
 it is so many light-years away for the average consumer that it is unsuitable 
 for any other user than a technical guru. Commercial software, such as 
 Microsoft Word, Photoshop, and also various anti-malware software, install at 
 the touch of a key without any complexity. Compare that to the download for 
 Clam:  55 folders and files, only one of which looked like an installation, 
 and that had Terminal instructions.

 Sorry folks, but I have removed as much of Clam as I can and, regretfully but 
 thankfully, will not approach it ever again.

ClamAV is designed to be installed by a sysadmin in a linux
environment.  It is not generally considered to be a consumer product. 
However, on most platforms, the majority of the install can be done by
yum install clamav or a similar command.

On the other hand, I thought we had determined that you were using the
Mac ClamXav program, which was reportedly in the process of being
updated with the new ClamAV code.  So my suggestion would be to just
relax and wait for ClamXav to be updated.  You should then be able to
install with the normal Mac install tools (no command line needed).

-- 
Bowie
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Re: [clamav-users] My outdated Clam.

2012-03-07 Thread Al Varnell
On 3/7/12 11:25 AM, Steve Kirkby k...@today.plus.com wrote:

 Following Edwin's reply (and thanks for that) I visited the clamav.net site.

Did you not receive a reply from Mark Allan or myself?  You should not be
attempting to install the engine on a Mac. The appropriate site for
assistance with ClamXav, to include the engine installation, is
http://markallan.co.uk/BB/viewforum.php?f=1


-Al-
 
-- 
Al Varnell
Mountain View, CA



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Re: [clamav-users] My outdated Clam.

2012-03-07 Thread Frank Chan

On 07-03-2012 11:25, Steve Kirkby wrote:

Following Edwin's reply (and thanks for that) I visited the clamav.net site. I downloaded the 
ClamAV 0.97.3 install guide. It consists of 17 pages of highly technical instructions which are so 
beyond me that I could not even think of doing anything that it says: Firmware password; Terminal 
instructions galore;  Many people don ́t like or hate the terminal but there is no reason for 
that. The very next line is The default shell is the bash. How on earth can this 
apply to the ordinary computer user? There follows copious programming instructions, like:
cd $HOME/Source
mkdir gnupg
cd gnupg
curl -L ftp://mirror.switch.ch/mirror/gnupg/gnupg/gnupg-1.4.11.tar.gz -o 
gnupg-1.4.11.tar.gz

openssl sha1 gnupg-1.4.11.tar.gz

SHA1 checksum : bffb0c60b2e702980f7148ee3a060f29adc82331

tar -xzvf gnupg-1.4.11.tar.gz cd gnupg-1.4.11

./configure

I accept that clam is a good anti-malware software, and that those who 
understand all this technicality are very knowledgable and intelligent, but it 
is so many light-years away for the average consumer that it is unsuitable for 
any other user than a technical guru. Commercial software, such as Microsoft 
Word, Photoshop, and also various anti-malware software, install at the touch 
of a key without any complexity. Compare that to the download for Clam:  55 
folders and files, only one of which looked like an installation, and that had 
Terminal instructions.

Sorry folks, but I have removed as much of Clam as I can and, regretfully but 
thankfully, will not approach it ever again.

But thanks for the reply.




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Hello Steve,
The clamav installation  update can be daunting for the non-programmer 
but Mark Allen, the progammer of ClamXav,  has a webpage that is only 
one page long that can update your clamav engine for ClamXav and here is 
the website: http://www.clamxav.com/docs_byo.php


Also there is support forum for ClamXav that can assist you in updating 
your ClamXav at this website: 
http://www.markallan.co.uk/BB/viewforum.php?f=1sid=2f99d47ca35c46e9b5f816cb52911c28


I hope this helps,
Frank







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Re: [clamav-users] My outdated Clam

2012-03-06 Thread shuttlebox
On Tue, Mar 6, 2012 at 11:43 AM, Steve Kirkby k...@today.plus.com wrote:
 I can't get through the tech. complexity of upgrading my ClamAV, version 
 2.2.2. I am not a computer engineer, just a user. On getting the daily 
 message in Console that my ClamAV engine is outdated (don't panic), I deleted 
 Clam and its associated files from my machine and redownloaded it from your 
 site. I still get the message.

 I have read the FAQ: no help. I have checked that I have only one clam 
 application. I once tried to upgrade just the engine but it was too 
 complicated to do.

 Surely downloading the current version from your site would result in an 
 up-to-date version?

 What to do please? (Perhaps Clam is too unfriendly for ordinary users.)

 Thanks for any help (but no unix code or complex multi-step instructions 
 please).

http://windows.microsoft.com/en-US/windows/products/security-essentials
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Re: [clamav-users] My outdated Clam

2012-03-06 Thread Török Edwin
On 03/06/2012 12:43 PM, Steve Kirkby wrote:
 I can't get through the tech. complexity of upgrading my ClamAV, version 
 2.2.2. 

You mean ClamXav, which is a graphical frontend to ClamAV.
Apparently ClamXav 2.2.2 comes with ClamAV engine version 0.97.2. The latest 
version of the ClamAV engine is 0.97.3.

 I am not a computer engineer, just a user. On getting the daily message in 
 Console that my ClamAV engine is outdated (don't panic), I deleted Clam and 
 its associated files from my machine and redownloaded it from your site.

Which site? Did you download from clamav.net (that  is our site), or 
clamxav.com (this is not our site)?

Best regards,
--Edwin
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Re: [clamav-users] My outdated Clam

2012-03-06 Thread Török Edwin
On 03/06/2012 02:23 PM, shuttlebox wrote:
 On Tue, Mar 6, 2012 at 11:43 AM, Steve Kirkby k...@today.plus.com wrote:
 I can't get through the tech. complexity of upgrading my ClamAV, version 
 2.2.2. I am not a computer engineer, just a user. On getting the daily 
 message in Console that my ClamAV engine is outdated (don't panic), I 
 deleted Clam and its associated files from my machine and redownloaded it 
 from your site. I still get the message.

 I have read the FAQ: no help. I have checked that I have only one clam 
 application. I once tried to upgrade just the engine but it was too 
 complicated to do.

 Surely downloading the current version from your site would result in an 
 up-to-date version?

 What to do please? (Perhaps Clam is too unfriendly for ordinary users.)

 Thanks for any help (but no unix code or complex multi-step instructions 
 please).
 
 http://windows.microsoft.com/en-US/windows/products/security-essentials

Does that work on Mac OS X?
X-Mailer shows 'Apple Mail', and version 2.2.2 seems to refer to ClamXav, so 
I'd guess the OP is running Mac OS X.

--Edwin


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Re: [clamav-users] My outdated Clam

2012-03-06 Thread shuttlebox
2012/3/6 Török Edwin ed...@clamav.net:
 On 03/06/2012 02:23 PM, shuttlebox wrote:
 On Tue, Mar 6, 2012 at 11:43 AM, Steve Kirkby k...@today.plus.com wrote:
 I can't get through the tech. complexity of upgrading my ClamAV, version 
 2.2.2. I am not a computer engineer, just a user. On getting the daily 
 message in Console that my ClamAV engine is outdated (don't panic), I 
 deleted Clam and its associated files from my machine and redownloaded it 
 from your site. I still get the message.

 I have read the FAQ: no help. I have checked that I have only one clam 
 application. I once tried to upgrade just the engine but it was too 
 complicated to do.

 Surely downloading the current version from your site would result in an 
 up-to-date version?

 What to do please? (Perhaps Clam is too unfriendly for ordinary users.)

 Thanks for any help (but no unix code or complex multi-step instructions 
 please).

 http://windows.microsoft.com/en-US/windows/products/security-essentials

 Does that work on Mac OS X?
 X-Mailer shows 'Apple Mail', and version 2.2.2 seems to refer to ClamXav, 
 so I'd guess the OP is running Mac OS X.

I assumed he was on Windows due to what he wrote. If he's on a Mac I
wouldn't bother with AV at all unless he stores files for Windows on
it.

(lots of malware will hit Mac when it grows in popularity = this is
the year of Linux desktops)
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Re: [clamav-users] My outdated Clam

2012-03-06 Thread G.W. Haywood

Hi there,

On Tue, 6 Mar 2012, Steve Kirkby wrote:


I can't get through the tech. complexity of upgrading my ClamAV,
version 2.2.2. I am not a computer engineer, just a user. ...
...
What to do please? (Perhaps Clam is too unfriendly for ordinary
users.)

Thanks for any help (but no unix code or complex multi-step
instructions please).


1. Find someone who will do the work for you for a fee.
2. Pay him.

No Unix code, not complex, only two steps. :)

--

73,
Ged.
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Re: [clamav-users] My outdated Clam

2012-03-06 Thread Mark Allan
On 6 Mar 2012, at 14:49, G.W. Haywood wrote:
 On Tue, 6 Mar 2012, Steve Kirkby wrote:
 
 I can't get through the tech. complexity of upgrading my ClamAV,
 version 2.2.2. I am not a computer engineer, just a user. ...
 ...
 What to do please? (Perhaps Clam is too unfriendly for ordinary
 users.)
 Thanks for any help (but no unix code or complex multi-step
 instructions please).
 
 1. Find someone who will do the work for you for a fee.
 2. Pay him.
 
 No Unix code, not complex, only two steps. :)

As the developer of ClamXav (not ClamAV), that person would be me.  I'll be 
releasing a new version including ClamAV 0.97.3 shortly.

Mark
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Re: [clamav-users] My outdated Clam

2012-03-06 Thread Al Varnell
On 3/6/12 2:43 AM, Steve Kirkby k...@today.plus.com wrote:

 I can't get through the tech. complexity of upgrading my ClamAV, version
 2.2.2. I am not a computer engineer, just a user. On getting the daily message
 in Console that my ClamAV engine is outdated (don't panic), I deleted Clam and
 its associated files from my machine and redownloaded it from your site. I
 still get the message.
 
 I have read the FAQ: no help. I have checked that I have only one clam
 application. I once tried to upgrade just the engine but it was too
 complicated to do.
 
 Surely downloading the current version from your site would result in an
 up-to-date version?
 
 What to do please? (Perhaps Clam is too unfriendly for ordinary users.)
 
 Thanks for any help (but no unix code or complex multi-step instructions
 please).

This list is for support of the clamav engine and you seem to be asking
questions about Mac OS implementation, ClamXav, which has not yet been
updated to include the latest engine. Since there were no specific updates
in the new engine of great impact to the Mac OS, you should probably follow
the warning to not panic and simply wait for the next version to be released
by the developer.

I also recommend that you bring your questions about this to the ClamXav
Forum http://markallan.co.uk/BB/viewforum.php?f=1 and somebody can help
you there.


-Al-
 
-- 
Al Varnell
Mountain View, CA



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