[Declude.JunkMail] AOL fwding

2002-12-19 Thread Mike Nice
FYI -
   I am investigating a problem in which messages to a local account,
forwarded to AOL are not received - the thinking is that they are blocked as
spam since they have a FROM [EMAIL PROTECTED] , but come from a  non-hotmail
server.

   Everything else straight to AOL seems to be working.

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[Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread Mike Nice
FYI - Sprint has blocked our DNS server; we were using their server in a
forwarder configuration ; reason too many lookups to relays.osirusoft.com
.

Has anyone set this up with Bind's IXFR as a secondary for the entire
zone?

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Re: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread R. Scott Perry


FYI - Sprint has blocked our DNS server; we were using their server in a
forwarder configuration ; reason too many lookups to relays.osirusoft.com
.

Has anyone set this up with Bind's IXFR as a secondary for the entire
zone?


If you are going to set up a DNS server, you don't have to worry about IXFR 
-- it can connect directly to relays.osirusoft.com, bypassing Sprint and 
their rate limiting.
   -Scott

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Re: [Declude.JunkMail] AOL fwding

2002-12-19 Thread R. Scott Perry


   I am investigating a problem in which messages to a local account,
forwarded to AOL are not received - the thinking is that they are blocked as
spam since they have a FROM [EMAIL PROTECTED] , but come from a  non-hotmail
server.

   Everything else straight to AOL seems to be working.


I haven't heard of AOL blocking outgoing E-mail, but it certainly is possible.

Have you checked your IMail SMTP log files to see if there were any 
connection attempts for that E-mail?  Have you tried entering the To: 
address in the Mail Test box at http://www.DNSreport.com to see if it 
reports any problems?
-Scott

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread Avolve Support
Guess it depends on the cost ?

-- Original Message --
From: R. Scott Perry [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Mon, 16 Dec 2002 19:49:40 -0500

A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread Keith Johnson
Sandy, 
   I am very interested in your beta code (understanding it's beta).  Thank 
you for your knowledge and contribution.
 
Keith
[EMAIL PROTECTED]

-Original Message- 
From: Sanford Whiteman [mailto:[EMAIL PROTECTED]] 
Sent: Wed 12/18/2002 9:00 PM 
To: Tom 
Cc: 
Subject: Re[2]: [Declude.JunkMail] An optional web interface for Declude 
JunkMail?



 Nobody  seems  to have acknowledged my message about REDIRECTing to
 PLAN.IMA for per-user actions, but I am using the method with great
 success  to  provide  user  self-management from *within* IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could
 go  this  or  similar  routes  and  leave  you  free for developing
 Junkmail Ultra. :)

 I'm curious about this, would you send me a sample?

I  have,  in defiance of the usual prohibitions, sent a screen shot of
what  I  have  running *within IMail*, since everyone but Tom seems to
think  this  is  a non-issue. I will send my beta code to anyone who's
interested.

-Sandy 


winmail.dat

Re: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread niceman
I prefer the forwarder configuration since infrequently used domain names 
resolve much faster from a large cache. 

   If I have 5 tests using relays.osirusoft.com, does it send 5 queries per E-
mail?This seems to be the thing that triggered the block.  Even if we go 
directly to relays.osirusoft.com or are able to get an entire secondary copy of 
the zone, this would seem to be a good optimization to reduce DNS server load.
 
 FYI - Sprint has blocked our DNS server; we were using their server in a
 forwarder configuration ; reason too many lookups to relays.osirusoft.com

 If you are going to set up a DNS server, you don't have to worry about IXFR 
 -- it can connect directly to relays.osirusoft.com, bypassing Sprint and 
 their rate limiting.
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Re: [Declude.JunkMail] AOL fwding

2002-12-19 Thread niceman
To clarify, the email comes to a local account, which is forwarded to an E-mail 
address @aol.com .   I see in the logs where AOL has accepted the message but 
the customer says it never gets to the AOL inbox.   I will try to contact AOL 
and see what they say.
 I am investigating a problem in which messages to a local account,
 forwarded to AOL are not received - the thinking is that they are blocked as
 spam since they have a FROM [EMAIL PROTECTED] , but come from a  non-hotmail
 server.
 
 Everything else straight to AOL seems to be working.
 
 I haven't heard of AOL blocking outgoing E-mail, but it certainly is possible.
 
 Have you checked your IMail SMTP log files to see if there were any 
 connection attempts for that E-mail?  Have you tried entering the To: 
 address in the Mail Test box at http://www.DNSreport.com to see if it 
 reports any problems?
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Re: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread R. Scott Perry


   If I have 5 tests using relays.osirusoft.com, does it send 5 queries 
per E-
mail?

That is correct.

However, if your DNS server operates efficiently, it *should* only send out 
1 query.
   -Scott

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Re: [Declude.JunkMail] AOL fwding

2002-12-19 Thread R. Scott Perry


To clarify, the email comes to a local account, which is forwarded to an 
E-mail
address @aol.com .   I see in the logs where AOL has accepted the message but
the customer says it never gets to the AOL inbox.   I will try to contact AOL
and see what they say.

Ah, I see.  I'm guessing that AOL must see something about the forwarded 
message (perhaps extra Received: headers)  and uses that as part of its 
secret calculation for determining when to silently drop E-mail.

If AOL does say anything about this, I would be very interested to know 
what they say, as I believe they do not acknowledge the secret spam 
filtering (as opposed to the standard spam filtering, where they will 
bounce the E-mails).
 -Scott

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Re: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread niceman
Bind 8 at least, does not group requests for the same host name resolution.   I 
don't know about V9 (which doesn't run reliably on Win32).   

   My only option to minimize hits on an external server will be direct 
resolution which slows down some other sites, or being able to become a 
secondary for relays.osirusoft.com.
 If I have 5 tests using relays.osirusoft.com, does it send 5 queries 
  per E-
 mail?
 
 That is correct.
 
 However, if your DNS server operates efficiently, it *should* only send out 
 1 query.
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[Declude.JunkMail] REDIRECT in $default$.junkmail

2002-12-19 Thread Charles Frolick
Scott,

Is the REDIRECT statement processes per domain as well or only on the
global $default$.junkmail file?  I have redirects for several addresses
in our primary domain, but I need to have a different set of actions for
all of our hosting accounts, so I have per domain set up for our primary
and want to be sure where the  REDIRECT statements will come from.

Thanks,
Chuck Frolick
ArgoNet, Inc.

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Re: [Declude.JunkMail] REDIRECT in $default$.junkmail

2002-12-19 Thread R. Scott Perry


Is the REDIRECT statement processes per domain as well or only on the
global $default$.junkmail file?


It will work in per-user or per-domain files as well.  :)
-Scott

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RE: [Declude.JunkMail] AOL fwding

2002-12-19 Thread Mike Griffin - Handy Networks, LLC

If AOL does say anything about this, I would be very interested to know

what they say, as I believe they do not acknowledge the secret spam 
filtering (as opposed to the standard spam filtering, where they will 
bounce the E-mails).
  
We had a similar issue where AOL black-holed one particular mail server
IP on us.  Relaying through a different server on the same netblock
worked fine, so they were clearly blocking that specific IP for some
unknown reason.  

I contacted them repeatedly regarding the issue and a couple weeks later
they simply said it was fixed.  No explanation why they blocked the IP
or any other details to go on.  

- Mike Griffin
Handy Networks, LLC
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RE: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread Tony Gray - Network Administrator
   My only option to minimize hits on an external server will be direct
resolution which slows down some other sites, or being able to become a
secondary for relays.osirusoft.com.

Your own server should NOT be noticably slower unless it is not configured
correctly.  Without a forwarder to use, lookups could be slightly slower at
first, but once you use it a bit, it will build a decent lookup cache of
it's own, then it should be faster than using any external site or
forwarder.  From Scott's site, it appears that the osirusoft.com sites have
a TTL of 43200, so once you do a lookup, all subsequent lookups for that
same IP should be served from your local cache (at least for the next 43200
seconds).

If you are stuck on win32 platform, you'll need a fairly decent machine to
make up for the GUI, but a VERY inexpensive, high performance DNS resolver
can be built with FreeBSD/BIND on VERY modest hardware (steal your kids
p233, stuff some more RAM in it and go).  Our fastest DNS server is a 400Mhz
PII, slowest is a 200.

We are running 16 IP4 based tests on each email right now.  We handle approx
20,000 messages/day.  Declude is pointed at a FreeBSD4.7/BIND8 P400 Machine
for doing it's DNS test lookups.  This machine's average processor use is
like 4%.  It's hardly breaking a sweat.

Unless you are generating some SERIOUS DNS traffic, IMO doing zone transfers
is unnecessary extra work.

- Tony




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RE: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread Charles Frolick
If you get the right software Win32 DNS doesn't need a lot of machine
either.  I run win2k on a dual p150 and a ppro200. Both machines only
have 128MB RAM, I run Simple DNS Plus by jhsoft.com, no problems, that's
with running a small ISP and hosting over 200 domains in DNS.  Plus the
software is very affordable, $79 for 25 zones, $149 for unlimited.

Thanks,
Chuck Frolick
ArgoNet, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Tony Gray -
Network Administrator
Sent: Thursday, December 19, 2002 11:01 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] relays.osiriusoft.com


   My only option to minimize hits on an external server will be direct
resolution which slows down some other sites, or being able to become a
secondary for relays.osirusoft.com.

Your own server should NOT be noticably slower unless it is not
configured
correctly.  Without a forwarder to use, lookups could be slightly slower
at
first, but once you use it a bit, it will build a decent lookup cache of
it's own, then it should be faster than using any external site or
forwarder.  From Scott's site, it appears that the osirusoft.com sites
have
a TTL of 43200, so once you do a lookup, all subsequent lookups for that
same IP should be served from your local cache (at least for the next
43200
seconds).

If you are stuck on win32 platform, you'll need a fairly decent machine
to
make up for the GUI, but a VERY inexpensive, high performance DNS
resolver
can be built with FreeBSD/BIND on VERY modest hardware (steal your kids
p233, stuff some more RAM in it and go).  Our fastest DNS server is a
400Mhz
PII, slowest is a 200.

We are running 16 IP4 based tests on each email right now.  We handle
approx
20,000 messages/day.  Declude is pointed at a FreeBSD4.7/BIND8 P400
Machine
for doing it's DNS test lookups.  This machine's average processor use
is
like 4%.  It's hardly breaking a sweat.

Unless you are generating some SERIOUS DNS traffic, IMO doing zone
transfers
is unnecessary extra work.

- Tony




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Re: [Declude.JunkMail] AOL fwding

2002-12-19 Thread paul

If AOL does say anything about this, I would be very interested to know

what they say, as I believe they do not acknowledge the secret spam
filtering (as opposed to the standard spam filtering, where they will
bounce the E-mails).

Please, with the amount of junk I get in my AOHell mailbox, and the amount
of junk I get FROM AOHell through our server, they don't do a very good job
of Spam control.

But I'd be interested to know myself if AOL says anything. Keep us posted.

Paul


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[Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Kami Razvan
Title: Message



Hi;
I am seeing more 
and more URL's that are encoded, like:

http:[EMAIL PROTECTED]/%72%65%64%6C%69%67%68%74%65%6D%61%69%6C%2F%69%6D%61%67%65%73%2F%30%

I am yet to see 
anyone with a legitimate eMail use such an approach for sending their 
links.

Is there a 
legitimate reason to do this?

It seems like this 
could be an easy test to have in JM for the body. It is almost like a 100% 
guarantee that if used this is a spam..

Regards,
Kami


RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Mark Smith
This is a trick to make the user think that they're going to a link on
yahoo.
Actually this is redirecting them to IP address:

0xD5.0xEF.0x8F.0x9A 

or 213.239.143.154 and then encode the path.

I can't see any reason to do this.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Kami Razvan
Sent: Thursday, December 19, 2002 12:29 PM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] Hex Code URL's...


Hi;
I am seeing more and more URL's that are encoded, like:

http:[EMAIL PROTECTED]/%72%65%64%6C%69%67%68%74%65%6D%
61%69%6C%2F%69%6D%61%67%65%73%2F%30%

I am yet to see anyone with a legitimate eMail use such an approach for
sending their links.

Is there a legitimate reason to do this?

It seems like this could be an easy test to have in JM for the body.  It
is almost like a 100% guarantee that if used this is a spam..

Regards,
Kami

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RE: [Declude.JunkMail] AOL fwding

2002-12-19 Thread John Tolmachoff
 Please, with the amount of junk I get in my AOHell mailbox, and the amount
 of junk I get FROM AOHell through our server, they don't do a very good
job
 of Spam control.

Sending and receiving are 2 different actions.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread John Tolmachoff
 This is a trick to make the user think that they're going to a link on
 yahoo.
 Actually this is redirecting them to IP address:
 
 0xD5.0xEF.0x8F.0x9A
 
 or 213.239.143.154 and then encode the path.

Or even worse, it could be coded to access other parts of your computer,
such as Code Red virus.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com




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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Madscientist
We've done some research on this and experimented with some rules.
More rule templates are coming, but as it turns out - filtering this is
harder than you might expect - depending upon your system's
requirements. Many supposedly legitimate mail/news systems encode large
segments of URLs or even entire urls after some processing root in order
to track user activity. Many of our first attempts to filter based on
this kind of encoding have since been rejected due to false positive
requests.

One such rule even blocked messages from the IMail list due to an
encoded %40 in the tag line.

One trick that seems to reduce the false positive rate is to define the
root of the URL carefully and to ensure that the pattern match is at the
root of the URL... so, for example, look for the href= or href= at the
top of the url to avoid the kind of legitimate encoding that might come
later.

Hope this helps,
_M

PS: We do have a number of rules coding for patters like this and they
are very successful - not as successful as we thought they would be, but
still pretty good!

Pete McNeil (Madscientist)
President, MicroNeil Research Corporation
Chief SortMonster (www.sortmonster.com)


| -Original Message-
| From: [EMAIL PROTECTED] 
| [mailto:[EMAIL PROTECTED]] On Behalf Of Mark Smith
| Sent: Thursday, December 19, 2002 12:32 PM
| To: [EMAIL PROTECTED]
| Subject: RE: [Declude.JunkMail] Hex Code URL's...
| 
| 
| This is a trick to make the user think that they're going to 
| a link on yahoo. Actually this is redirecting them to IP address:
| 
| 0xD5.0xEF.0x8F.0x9A 
| 
| or 213.239.143.154 and then encode the path.
| 
| I can't see any reason to do this.
| 
| 
| -Original Message-
| From: [EMAIL PROTECTED]
| [mailto:[EMAIL PROTECTED]] On Behalf Of Kami Razvan
| Sent: Thursday, December 19, 2002 12:29 PM
| To: [EMAIL PROTECTED]
| Subject: [Declude.JunkMail] Hex Code URL's...
| 
| 
| Hi;
| I am seeing more and more URL's that are encoded, like:
| 
http:[EMAIL PROTECTED]/%72%65%64%6C%69%67%68%74%65%6D%
61%69%6C%2F%69%6D%61%67%65%73%2F%30%

I am yet to see anyone with a legitimate eMail use such an approach for
sending their links.

Is there a legitimate reason to do this?

It seems like this could be an easy test to have in JM for the body.  It
is almost like a 100% guarantee that if used this is a spam..

Regards,
Kami

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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Madscientist
I might add to this thread that it is fairly common to see Yahoo
Redirects in spam content these days. There are many forms... We also
see redirects through excite, msn, and some unsuspecting corporate sites
- usually referenced by IP.

_M

| -Original Message-
| From: [EMAIL PROTECTED] 
| [mailto:[EMAIL PROTECTED]] On Behalf Of John 
| Tolmachoff
| Sent: Thursday, December 19, 2002 12:57 PM
| To: [EMAIL PROTECTED]
| Subject: RE: [Declude.JunkMail] Hex Code URL's...
| 
| 
|  This is a trick to make the user think that they're going 
| to a link on 
|  yahoo. Actually this is redirecting them to IP address:
|  
|  0xD5.0xEF.0x8F.0x9A
|  
|  or 213.239.143.154 and then encode the path.
| 
| Or even worse, it could be coded to access other parts of 
| your computer, such as Code Red virus.
| 
| John Tolmachoff MCSE, CSSA
| IT Manager, Network Engineer
| RelianceSoft, Inc.
| Fullerton, CA  92835
| www.reliancesoft.com
| 
| 
| 
| 
| ---
| [This E-mail was scanned for viruses by Declude Virus 
(http://www.declude.com)]

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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Mark Smith
Theoretically, there should never be a @ symbol in the URL unless it
contains authentication. I can't think of that happening too often.

The problem is searching for http://%@% where % is the wildcard. I don't
think this is possible with the current filters.
Scott?

Maybe just placing a weight test to search for @ or %40 would help, but
as _M just pointed out there are some that will be trapped.



 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]] On Behalf Of Madscientist
 Sent: Thursday, December 19, 2002 1:18 PM
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] Hex Code URL's...
 
 
 We've done some research on this and experimented with some 
 rules. More rule templates are coming, but as it turns out - 
 filtering this is harder than you might expect - depending 
 upon your system's requirements. Many supposedly legitimate 
 mail/news systems encode large segments of URLs or even 
 entire urls after some processing root in order to track user 
 activity. Many of our first attempts to filter based on this 
 kind of encoding have since been rejected due to false 
 positive requests.
 
 One such rule even blocked messages from the IMail list due 
 to an encoded %40 in the tag line.
 
 One trick that seems to reduce the false positive rate is to 
 define the root of the URL carefully and to ensure that the 
 pattern match is at the root of the URL... so, for example, 
 look for the href= or href= at the top of the url to avoid 
 the kind of legitimate encoding that might come later.
 
 Hope this helps,
 _M
 
 PS: We do have a number of rules coding for patters like this 
 and they are very successful - not as successful as we 
 thought they would be, but still pretty good!
 
 Pete McNeil (Madscientist)
 President, MicroNeil Research Corporation
 Chief SortMonster (www.sortmonster.com)
 

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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread R. Scott Perry


The problem is searching for http://%@% where % is the wildcard. I don't
think this is possible with the current filters.


No, that wouldn't be possible with the current filters (although the IMail 
filters might handle it).

We will likely add two tests; one that looks for encoded characters within 
the domain of a URL (IE it would catch http://www.declud%65.com; but not 
http://www.declude.com/sp%61m;), and another that looks for an @ within 
the URL.
   -Scott

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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread Madscientist
Another good way to differentiate the encoded characters is to trap on
encoding characters that _should_ be normal ascii letters or numbers. In
theory, the only characters that should be encoded would be outside this
range so it's a good bet that encoding normal characters is an
obfuscation attempt.

This will definitely need to be a weighted test though.

_M

| -Original Message-
| From: [EMAIL PROTECTED] 
| [mailto:[EMAIL PROTECTED]] On Behalf Of R. 
| Scott Perry
| Sent: Thursday, December 19, 2002 1:32 PM
| To: [EMAIL PROTECTED]
| Subject: RE: [Declude.JunkMail] Hex Code URL's...
| 
| 
| 
| The problem is searching for http://%@% where % is the wildcard. I 
| don't think this is possible with the current filters.
| 
| No, that wouldn't be possible with the current filters 
| (although the IMail 
| filters might handle it).
| 
| We will likely add two tests; one that looks for encoded 
| characters within 
| the domain of a URL (IE it would catch 
| http://www.declud%65.com; but not 
| 
http://www.declude.com/sp%61m;), and another that looks for an @
within 
the URL.
-Scott

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RE: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread WebSavannah
I would like to give it a look as well. We have been working on an
interface for quite some time. I would be happy to review your code then
see where we can plug in some of what we have built. 

Thanks for the offer. And just for the disclaimer...

I understand that the code is BETA and not guaranteed to do anything. :)


rusty
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sanford
Whiteman
Sent: Wednesday, December 18, 2002 9:00 PM
To: Tom
Subject: Re[2]: [Declude.JunkMail] An optional web interface for Declude
JunkMail?

 Nobody  seems  to have acknowledged my message about REDIRECTing to
 PLAN.IMA for per-user actions, but I am using the method with great
 success  to  provide  user  self-management from *within* IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could
 go  this  or  similar  routes  and  leave  you  free for developing
 Junkmail Ultra. :)

 I'm curious about this, would you send me a sample?

I  have,  in defiance of the usual prohibitions, sent a screen shot of
what  I  have  running *within IMail*, since everyone but Tom seems to
think  this  is  a non-issue. I will send my beta code to anyone who's
interested.

-Sandy

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RE: [Declude.JunkMail] Hex Code URL's...

2002-12-19 Thread John Tolmachoff
 Another good way to differentiate the encoded characters is to trap on
 encoding characters that _should_ be normal ASCII letters or numbers. In
 theory, the only characters that should be encoded would be outside this
 range so it's a good bet that encoding normal characters is an
 obfuscation attempt.
 
 This will definitely need to be a weighted test though.

Wouldn't that also take a good amount of resources, since the string would
have to be decoded twice, one for logical and one for hex?

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com




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[Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Dustin Freeman
Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.  
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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Re: [Declude.JunkMail] Help

2002-12-19 Thread Richard Farris
Does ANYBODY have a number on this list for SortMonster..I have a major
problem and have been emailing them all week with NO response...If I dont
get to some one there soon I will be doing a charge back for the $300 they
charged me for their softwaretheir support is nothing compared to
Declude's ( which is the best I have ever seen)..

Sorry if this is inappropriate on this list but I am desperate

Richard Farris
[EMAIL PROTECTED]
1.800.548.3877
- Original Message -
From: Madscientist [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, December 19, 2002 12:20 PM
Subject: RE: [Declude.JunkMail] Hex Code URL's...


I might add to this thread that it is fairly common to see Yahoo
Redirects in spam content these days. There are many forms... We also
see redirects through excite, msn, and some unsuspecting corporate sites
- usually referenced by IP.

_M

| -Original Message-
| From: [EMAIL PROTECTED]
| [mailto:[EMAIL PROTECTED]] On Behalf Of John
| Tolmachoff
| Sent: Thursday, December 19, 2002 12:57 PM
| To: [EMAIL PROTECTED]
| Subject: RE: [Declude.JunkMail] Hex Code URL's...
|
|
|  This is a trick to make the user think that they're going
| to a link on
|  yahoo. Actually this is redirecting them to IP address:
| 
|  0xD5.0xEF.0x8F.0x9A
| 
|  or 213.239.143.154 and then encode the path.
|
| Or even worse, it could be coded to access other parts of
| your computer, such as Code Red virus.
|
| John Tolmachoff MCSE, CSSA
| IT Manager, Network Engineer
| RelianceSoft, Inc.
| Fullerton, CA  92835
| www.reliancesoft.com
|
|
|
|
| ---
| [This E-mail was scanned for viruses by Declude Virus
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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Matt Robertson
This is being discussed on the CF-Talk list as well.  Started up yesterday, I believe. 
 Someone on that list got hold of an AOL admin (as if there really are any) and posted 
this:

| I called AOL and their tech advised me to make RDNS entries 
| for every domain then wait 24 hours and try again 

---
Matt Robertson, MSB Designs, Inc.
http://mysecretbase.com - Retail
http://foohbar.org - ColdFusion Tools
---


-- Original Message --
From: Dustin Freeman [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date: Thu, 19 Dec 2002 14:43:33 -0500

Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.  
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread R. Scott Perry


This is being discussed on the CF-Talk list as well.  Started up 
yesterday, I believe.  Someone on that list got hold of an AOL admin (as 
if there really are any) and posted this:

| I called AOL and their tech advised me to make RDNS entries
| for every domain then wait 24 hours and try again

FWIW, that may just be generic advice from AOL, and not specific to the 
problem they are having.

For at least a year or two, AOL has used the lack of a reverse DNS entry to 
penalize E-mail as part of their secret (undocumented) anti-spam 
system.  The lack of a reverse DNS entry by itself won't cause an E-mail to 
be deleted by AOL, but it is used as part of their anti-spam formula (along 
with the publicly documented system at http://postmaster.info.aol.com , 
which bounces E-mail rather than deleting it).
   -Scott

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Re: [Declude.JunkMail] Help

2002-12-19 Thread R. Scott Perry


Does ANYBODY have a number on this list for SortMonster..I have a major
problem and have been emailing them all week with NO response...If I dont
get to some one there soon I will be doing a charge back for the $300 they
charged me for their softwaretheir support is nothing compared to
Declude's ( which is the best I have ever seen)..

Sorry if this is inappropriate on this list but I am desperate


FWIW, their support is very good from what I have seen.  Have you checked 
your log file to make sure that the E-mail is actually getting to them, and 
that their responses aren't getting deleted?  We occasionally have problems 
with our customers where either the E-mail doesn't make it to us, or E-mail 
being sent in response gets deleted (typically due to an IMail filter).
-Scott

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Andy Schmidt
Hi,

yes, got complaints yesterday as well (one of our mailing lists) - seems to
be back to normal, though.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Freeman
Sent: Thursday, December 19, 2002 02:44 PM
To: '[EMAIL PROTECTED]'
Subject: [Declude.JunkMail] AOL problem or mine?


Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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Re: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Richard Farris
I understand that AOL just implemented a new spam filter and are having a
lot of issues like this..

At your service,

Richard Farris
[EMAIL PROTECTED]
1.800.548.3877
- Original Message -
From: Andy Schmidt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, December 19, 2002 2:17 PM
Subject: RE: [Declude.JunkMail] AOL problem or mine?


Hi,

yes, got complaints yesterday as well (one of our mailing lists) - seems to
be back to normal, though.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Freeman
Sent: Thursday, December 19, 2002 02:44 PM
To: '[EMAIL PROTECTED]'
Subject: [Declude.JunkMail] AOL problem or mine?


Has anyone been having trouble with sending to AOL?
I have a lot of users calling because messages to AOL.COM or CS.COM keep
getting returned after 3 attempts.
It has just started in the last few days.  We aren't on AOL's blacklist.
I posted this on the Imail list but so far nothing has helped.  I seem to
get an answer I understand better here usually anyway.

Dustin

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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread Dustin Freeman
Our reverse DNS is fine,(checked it on dnsstuff.com) I went to
postmaster.info.aol.com and nothing there helped.
We are not getting the message from AOL, it appears that it comes from our
server after trying to send the message 3 times and failing each time. I
haven't had a chance to check the smtp log.  Our server has had a noticeable
increase in load the last few days as a result of all the attempts and
replies I'd suspect.

I'll wait till tomorrow and see if the problem still exists.  If anyone has
any updates from AOL let me know on or off list.

Dustin

-Original Message-
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 19, 2002 3:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] AOL problem or mine?



This is being discussed on the CF-Talk list as well.  Started up 
yesterday, I believe.  Someone on that list got hold of an AOL admin (as 
if there really are any) and posted this:

| I called AOL and their tech advised me to make RDNS entries
| for every domain then wait 24 hours and try again

FWIW, that may just be generic advice from AOL, and not specific to the 
problem they are having.

For at least a year or two, AOL has used the lack of a reverse DNS entry to 
penalize E-mail as part of their secret (undocumented) anti-spam 
system.  The lack of a reverse DNS entry by itself won't cause an E-mail to 
be deleted by AOL, but it is used as part of their anti-spam formula (along 
with the publicly documented system at http://postmaster.info.aol.com , 
which bounces E-mail rather than deleting it).
-Scott

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Re: [Declude.JunkMail] Help

2002-12-19 Thread Richard Farris
Thank you for allowing me to use this list to get the problem resolved. Pete
was very helpful and I knew in my heart for some reason they were not
getting my emails because before last Thursday they were very responsive...I
told this to Scott...this is a lot off my mind for the Christmas Holiday...

Thanks for helping...MERRY CHRISTMAS

Richard Farris
[EMAIL PROTECTED]
1.800.548.3877
- Original Message -
From: Madscientist [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, December 19, 2002 4:21 PM
Subject: RE: [Declude.JunkMail] Help


There was a bad rule in the system that was blocking his email to us. We
called him immediately when we saw these notes on the declude list and
have solved the problem. The rule is now blocked so that this can't
happen again.

We will be posting Panic procedures on our site to solve the contact
problem in future.

In case anyone does need to get our phone number you can find it on the
MicroNeil web site at www.microneil.com. We will also be posting it in
the panic procedures on the SortMonster site.

Thanks,
_M

Pete McNeil (Madscientist)
President, MicroNeil Research Corporation
Chief Sortmonster (www.sortmonster.com)
VOX: 703-406-2016
FAX: 703-406-2017

| -Original Message-
| From: [EMAIL PROTECTED]
| [mailto:[EMAIL PROTECTED]] On Behalf Of R.
| Scott Perry
| Sent: Thursday, December 19, 2002 3:04 PM
| To: [EMAIL PROTECTED]
| Subject: Re: [Declude.JunkMail] Help
|
|
|
| Does ANYBODY have a number on this list for SortMonster..I
| have a major
| problem and have been emailing them all week with NO response...If I
| dont get to some one there soon I will be doing a charge
| back for the
| $300 they charged me for their softwaretheir support is nothing
| compared to Declude's ( which is the best I have ever seen)..
| 
| Sorry if this is inappropriate on this list but I am desperate
|
| FWIW, their support is very good from what I have seen.  Have
| you checked
| your log file to make sure that the E-mail is actually
| getting to them, and
| that their responses aren't getting deleted?  We occasionally
| have problems
| with our customers where either the E-mail doesn't make it to
| us, or E-mail
| being sent in response gets deleted (typically due to an
| IMail filter).
|  -Scott
|
| ---
| [This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]

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Version: 6.0.410 / Virus Database: 231 - Release Date: 11/01/2002

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RE: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread Tony Gray - Network Administrator

relays.osiriusoft.com is not a regular DNS query. They are scanned for each
email to see whether the source email exists in the DNS.

(Scott/Len/Sanford - bail me out here if I'm not understanding this right)
:-)

Declude does a seperate DNS lookup for each IP4r test for each email it is
set to check.  So if you do 12 different ip4r type tests, 12 DNS queries are
done for each email.  Declude either uses the DNS server you hand code in
global.cfg, or it uses the one defined in Imail's SMTP tab.

Declude does NOT cache any results from these lookups, but the DNS server
that Declude references DOES cache these lookups - just like any other DNS
lookup - up to it's TTL.  Most DNS servers will cache both positive (I
found an answer) and negative (no answer was found at the DNS server)
results.

If your DNS server is local - and your declude is busy - your local DNS
server will have a rich cache of recent lookups it's already done.
relays.osirusoft.com's default TTL is 2 DAYS.  That means unless you set a
lower TTL in your resolver, if you recieve 1000 emails from a certain
spammer IP within that two day period, your server will answer 999 of the
queries from it's local cache.  Declude does not cache, but if a good
percentage of Decludes lookups only involve your 100/1000 LAN (and not
external lookups over the Internet) - performance will greatly improve.

Of course individual results may vary just based on what type of network
you have (corporate vs. ISP for example), how many users, etc. etc.

- Tony

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[Declude.JunkMail] Whitelist per user

2002-12-19 Thread Jeff Kratka
Is it possible to set-up a whitelist per user. I have it running per user
but there are a couple of people that haven't received mail from friends so
I have whitelisted in the global.cfg. I would rather whitelist for the
particular user.

Jeff Kratka

*
TymeWyse Internet
P.O.Box 84 - 583 N. Main St., Canyonville, OR 97417
tel/fax: (541) 839-6027  -  [EMAIL PROTECTED]
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RE: [Declude.JunkMail] AOL problem or mine?

2002-12-19 Thread R. Scott Perry


Our reverse DNS is fine,(checked it on dnsstuff.com) I went to
postmaster.info.aol.com and nothing there helped.
We are not getting the message from AOL, it appears that it comes from our
server after trying to send the message 3 times and failing each time.


It sounds like AOL is having some problems on their end.  I would recommend 
setting IMail to try E-mail more than 3 times, though (unless perhaps you 
have a long delay between each attempt), as many transient failures can 
take more than 3 tries before they are fixed (such as in this case).
-Scott

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RE: [Declude.JunkMail] Whitelist per user

2002-12-19 Thread John Tolmachoff
 Is it possible to set-up a whitelist per user. I have it running per user
 but there are a couple of people that haven't received mail from friends
so
 I have whitelisted in the Global.cfg. I would rather whitelist for the
 particular user.

We have a program that we created that is in the final beta test stage that
will help in this kind of situation.

It checks the from address and to address and if it finds both matches in
the from.txt and to.txt files, it fails which you could then add a
negative fail weight to white list the message.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] relays.osiriusoft.com

2002-12-19 Thread R. Scott Perry


Declude does a seperate DNS lookup for each IP4r test for each email it is
set to check.  So if you do 12 different ip4r type tests, 12 DNS queries are
done for each email.  Declude either uses the DNS server you hand code in
global.cfg, or it uses the one defined in Imail's SMTP tab.


Correct.


Declude does NOT cache any results from these lookups, but the DNS server
that Declude references DOES cache these lookups - just like any other DNS
lookup - up to it's TTL.  Most DNS servers will cache both positive (I
found an answer) and negative (no answer was found at the DNS server)
results.


Correct.

The one catch here is when a single E-mail results in two or more identical 
queries (for example, with the OSSRC, OSFORM, OSRELAY, etc. tests).  In 
this case, Declude JunkMail makes 3 identical queries (in this case, all 
would be 1.0.0.127.relays.osirusoft.com, if the IP was 127.0.0.1), which 
the DNS server may end out 3 times (even though it only needs to be sent 
out once).  The next release of Declude JunkMail will only send out 1 query 
in this case, which will cut down on DNS traffic slightly.

If your DNS server is local - and your declude is busy - your local DNS
server will have a rich cache of recent lookups it's already done.
relays.osirusoft.com's default TTL is 2 DAYS.  That means unless you set a
lower TTL in your resolver, if you recieve 1000 emails from a certain
spammer IP within that two day period, your server will answer 999 of the
queries from it's local cache.  Declude does not cache, but if a good
percentage of Decludes lookups only involve your 100/1000 LAN (and not
external lookups over the Internet) - performance will greatly improve.


Correct.  And a very good explanation, by the way!
 -Scott

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Re: [Declude.JunkMail] Whitelist per user

2002-12-19 Thread R. Scott Perry


Is it possible to set-up a whitelist per user. I have it running per user
but there are a couple of people that haven't received mail from friends so
I have whitelisted in the global.cfg. I would rather whitelist for the
particular user.


There should be per-user whitelisting in the next beta.

In the meantime, you may want to try John's program with the to/from matching.
-Scott

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RE: [Declude.JunkMail] Whitelist per user

2002-12-19 Thread Jeff Kratka
John,

 Is it possible to try this out?

Jeff Kratka

*
TymeWyse Internet
P.O.Box 84 - 583 N. Main St., Canyonville, OR 97417
tel/fax: (541) 839-6027  -  [EMAIL PROTECTED]
*


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: Thursday, December 19, 2002 4:13 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Whitelist per user


 Is it possible to set-up a whitelist per user. I have it running per user
 but there are a couple of people that haven't received mail from friends
so
 I have whitelisted in the Global.cfg. I would rather whitelist for the
 particular user.

We have a program that we created that is in the final beta test stage that
will help in this kind of situation.

It checks the from address and to address and if it finds both matches in
the from.txt and to.txt files, it fails which you could then add a
negative fail weight to white list the message.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] Whitelist per user

2002-12-19 Thread John Tolmachoff
  Is it possible to try this out?

Yes, I will get it zipped and to you in the morning.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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