[Desktop-packages] [Bug 1917191]

2021-03-05 Thread Gabriele Svelto
Ugh, this bug is affecting Linux users real badly on 86. Do we have a
way to reach out to distro maintainers to try and help them roll out a
local fix for their 86 builds?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1917191

Title:
  firefox will not start after it crashed unexpectedly

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  firefox crashed unexpectedly, and it will not start or restart.  I am running 
the latest ubuntu-20.04.2 LTS, all updates applied.  firefox 86.0+build3
  --- 
  ProblemType: Bug
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  johnfg 1725 F pulseaudio
   /dev/snd/controlC1:  johnfg 1725 F pulseaudio
  BuildID: 20210222142601
  CasperMD5CheckResult: skip
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:348
  DefaultProfilePrefSources: prefs.js
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  DistroRelease: Ubuntu 20.04
  ForcedLayersAccel: False
  InstallationDate: Installed on 2020-02-22 (371 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  IpRoute:
   default via 192.168.1.1 dev wlp10s0 proto dhcp metric 600 
   10.8.0.0/24 via 10.8.0.17 dev tun0 
   10.8.0.17 dev tun0 proto kernel scope link src 10.8.0.18 
   169.254.0.0/16 dev wlp10s0 scope link metric 1000 
   192.168.1.0/24 dev wlp10s0 proto kernel scope link src 192.168.1.8 metric 600
  NonfreeKernelModules: openafs
  Package: firefox 86.0+build3-0ubuntu0.20.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:348
  Profile0PrefSources: prefs.js
  Profile0Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile1 (Default) - LastVersion=80.0/20200818235255 (Out of date)
   Profile0 - LastVersion=86.0/20210222142601
  RunningIncompatibleAddons: False
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: Upgraded to focal on 2020-04-24 (309 days ago)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/05/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V4.00L12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: CF52-4
  dmi.board.vendor: Panasonic Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Panasonic Corporation
  dmi.chassis.version: 001
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV4.00L12:bd07/05/2011:svnPanasonicCorporation:pnCF-52SLGDD1M:pvr004:rvnPanasonicCorporation:rnCF52-4:rvr1:cvnPanasonicCorporation:ct10:cvr001:
  dmi.product.family: CF52-4
  dmi.product.name: CF-52SLGDD1M
  dmi.product.sku: CF-52SLGDD1M
  dmi.product.version: 004
  dmi.sys.vendor: Panasonic Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1917191/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-12-19 Thread Gabriele Svelto
(In reply to Ryan VanderMeulen [:RyanVM] from comment #13)
> Looks like this grafts cleanly to ESR68 - did you want to nominate it for 
> uplift?

Yes, let's do it.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  Fix Committed

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-12-19 Thread Gabriele Svelto
Comment on attachment 9104623
Bug 1590984 - Use poll() instead of select() in WebRTC code r=drno

### ESR Uplift Approval Request
* **If this is not a sec:{high,crit} bug, please state case for ESR 
consideration**: This fixes a crash that can easily occur when using WebRTC.
* **User impact if declined**: Firefox may crash when using WebRTC; this will 
happen independently of the user since it's triggered by the file descriptor 
numbers used by the WebRTC devices (camera, microphone, etc...).
* **Fix Landed on Version**: 72
* **Risk to taking this patch**: Low
* **Why is the change risky/not risky? (and alternatives if risky)**: The fix 
is small and almost mechanical and the patch has been in nightly and then beta 
for two months now without causing regressions.
* **String or UUID changes made by this patch**: None

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  Fix Committed

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-12-19 Thread Gabriele Svelto
There's quite a few crashes coming from ESR68 on Debian. The patch is
not large and low-risk, maybe we could uplift it. I'll see if it applies
cleanly there.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  Fix Committed

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-12-19 Thread Gabriele Svelto
No testing is needed, thanks Catalin.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  Fix Committed

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-10-29 Thread Gabriele Svelto
Taking this as I've got a WIP patch. It just needs some good testing.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-10-29 Thread Gabriele Svelto
Created attachment 9104623
Bug 1590984 - Use poll() instead of select() in WebRTC code r=drno

The use of select() was leading to crashes when the file descriptor value was
larger than FD_SETSIZE. Recent versions of glibc have checks in the FD_CLR(),
FD_SET() and FD_ISSET() macros that will abort() the program instead of doing
an out-of-bounds access. poll() doesn't have limitations on the file
descriptor values and provides behavior that is otherwise identical to
select() thus solving the problem.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Fix Released
Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615]

2019-10-26 Thread Gabriele Svelto
(In reply to Dan Minor [:dminor] from comment #3)
> Hi Gabriele, this code is our local modification to webrtc.org that we have 
> never merged upstream. As such, feel free to rewrite it to use poll() if that 
> will fix things. I'm not the original author, I just happened to do the last 
> upstream merge, so I can't comment on why select was chosen rather than poll. 
> :jesup might know if you want to follow up with him.
> 
> One thing to be careful of is that this code is handling cameras being 
> plugged and unplugged which is not something we have coverage for in 
> automation, so you'll have to do some manual testing of your changes. The STR 
> from https://bugzilla.mozilla.org/show_bug.cgi?id=1581193#c0 might be helpful 
> here.

Thanks, I'll try to cook up a patch tomorrow. I must have a USB camera
sitting around somewhere so testing shouldn't be a problem.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Confirmed
Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615] Re: WebRTC-related crashes

2019-10-24 Thread Gabriele Svelto
Nevermind, this isn't WebRTC-specific and not even Ubuntu-specific since
I could find Debian instances of it. It's caused by select() being used
instead of more modern methods that don't have limits on the file
descriptor values you pass to them. Sorry for the noise.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in Mozilla Firefox:
  Unknown
Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615] Re: WebRTC-related crashes

2019-10-24 Thread Gabriele Svelto
I did some further digging and this isn't a WebRTC-specific issue though
it tends to crash WebRTC code more often than other code.

See this for another similar crash in code we don't control (and which
might also be using select() and thus triggering the safety check):

https://crash-stats.mozilla.com/report/index/d347998e-6c60-4761-aece-
e7e8c0191023

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615] [NEW] WebRTC-related crashes

2019-10-24 Thread Gabriele Svelto
Public bug reported:

In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
version of Firefox 69.0.x. All the crashes are happening in the WebRTC
code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-checking
safety is causing an abort. Is it possible that Firefox is being built
with a FD_SETSIZE value that's different from what's used in libc?

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New

** Bug watch added: Mozilla Bugzilla #1590984
   https://bugzilla.mozilla.org/show_bug.cgi?id=1590984

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1849615] Re: WebRTC-related crashes

2019-10-24 Thread Gabriele Svelto
Here's the relevant bug on our tracker:
https://bugzilla.mozilla.org/show_bug.cgi?id=1590984

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1849615

Title:
  WebRTC-related crashes

Status in firefox package in Ubuntu:
  New

Bug description:
  In Mozilla we've detected a spike of crashes in the Ubuntu-packaged
  version of Firefox 69.0.x. All the crashes are happening in the WebRTC
  code and specifically libc's FD_SET, FD_CLR and FD_ISSET range-
  checking safety is causing an abort. Is it possible that Firefox is
  being built with a FD_SETSIZE value that's different from what's used
  in libc?

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1849615/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1845205] Re: Cannot submit crash reports from firefox' "this tab crashed" page

2019-10-08 Thread Gabriele Svelto
Interesting, that shouldn't happen. The minidump-analyzer executable
greatly improves our crash telemetry but it's not strictly needed for
crash reporting. I'll file a bug on our side to fix that issue.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1845205

Title:
  Cannot submit crash reports from firefox' "this tab crashed" page

Status in firefox package in Ubuntu:
  In Progress

Bug description:
  Steps to reproduce:

  - Launch firefox
  - Enter "about:crashcontent" in the URL bar
  - Upon hitting return, the tab should crash and display the "This tab just 
crashed" page
  - Ensure that the checkmark to send the crash report is ticked
  - Add a comment (anything will do, a non-empty comment ensures that the crash 
is accepted by Mozilla crash reporting back-end)
  - Click on "Restore this tab"
  - Go to the "about:crashes" page

  Expected behaviour:

  In the "about:crashes" page the crash is displayed among the submitted
  crash reports, showing that the crash report was indeed submitted
  correctly.

  Actual behaviour:

  The crash appears among the unsubmitted crashes.

  This bug is specific to the packaged version of Firefox that comes
  with Ubuntu. I've tried reproducing using Mozilla's builds and crash
  submission works correctly there. See this bug
  https://bugzilla.mozilla.org/show_bug.cgi?id=1583247 on Mozilla's
  tracker regarding this behaviour. In Mozilla we noticed the issue
  because we've started properly processing crash reports coming from
  Ubuntu and tab crashes were strangely few. Feel free to contact me
  directly at gsve...@mozilla.com about this issue since I'm in charge
  of Firefox crash reporting machinery.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1845205/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1845205] Re: Cannot submit crash reports from firefox' "this tab crashed" page

2019-10-07 Thread Gabriele Svelto
Yes, manual submission via about:crashes works fine. It's just the tab
crash reporter that doesn't show up as it should.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1845205

Title:
  Cannot submit crash reports from firefox' "this tab crashed" page

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Steps to reproduce:

  - Launch firefox
  - Enter "about:crashcontent" in the URL bar
  - Upon hitting return, the tab should crash and display the "This tab just 
crashed" page
  - Ensure that the checkmark to send the crash report is ticked
  - Add a comment (anything will do, a non-empty comment ensures that the crash 
is accepted by Mozilla crash reporting back-end)
  - Click on "Restore this tab"
  - Go to the "about:crashes" page

  Expected behaviour:

  In the "about:crashes" page the crash is displayed among the submitted
  crash reports, showing that the crash report was indeed submitted
  correctly.

  Actual behaviour:

  The crash appears among the unsubmitted crashes.

  This bug is specific to the packaged version of Firefox that comes
  with Ubuntu. I've tried reproducing using Mozilla's builds and crash
  submission works correctly there. See this bug
  https://bugzilla.mozilla.org/show_bug.cgi?id=1583247 on Mozilla's
  tracker regarding this behaviour. In Mozilla we noticed the issue
  because we've started properly processing crash reports coming from
  Ubuntu and tab crashes were strangely few. Feel free to contact me
  directly at gsve...@mozilla.com about this issue since I'm in charge
  of Firefox crash reporting machinery.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1845205/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp


[Desktop-packages] [Bug 1845205] [NEW] Cannot submit crash reports from firefox' "this tab crashed" page

2019-09-24 Thread Gabriele Svelto
Public bug reported:

Steps to reproduce:

- Launch firefox
- Enter "about:crashcontent" in the URL bar
- Upon hitting return, the tab should crash and display the "This tab just 
crashed" page
- Ensure that the checkmark to send the crash report is ticked
- Add a comment (anything will do, a non-empty comment ensures that the crash 
is accepted by Mozilla crash reporting back-end)
- Click on "Restore this tab"
- Go to the "about:crashes" page

Expected behaviour:

In the "about:crashes" page the crash is displayed among the submitted
crash reports, showing that the crash report was indeed submitted
correctly.

Actual behaviour:

The crash appears among the unsubmitted crashes.

This bug is specific to the packaged version of Firefox that comes with
Ubuntu. I've tried reproducing using Mozilla's builds and crash
submission works correctly there. See this bug
https://bugzilla.mozilla.org/show_bug.cgi?id=1583247 on Mozilla's
tracker regarding this behaviour. In Mozilla we noticed the issue
because we've started properly processing crash reports coming from
Ubuntu and tab crashes were strangely few. Feel free to contact me
directly at gsve...@mozilla.com about this issue since I'm in charge of
Firefox crash reporting machinery.

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1845205

Title:
  Cannot submit crash reports from firefox' "this tab crashed" page

Status in firefox package in Ubuntu:
  New

Bug description:
  Steps to reproduce:

  - Launch firefox
  - Enter "about:crashcontent" in the URL bar
  - Upon hitting return, the tab should crash and display the "This tab just 
crashed" page
  - Ensure that the checkmark to send the crash report is ticked
  - Add a comment (anything will do, a non-empty comment ensures that the crash 
is accepted by Mozilla crash reporting back-end)
  - Click on "Restore this tab"
  - Go to the "about:crashes" page

  Expected behaviour:

  In the "about:crashes" page the crash is displayed among the submitted
  crash reports, showing that the crash report was indeed submitted
  correctly.

  Actual behaviour:

  The crash appears among the unsubmitted crashes.

  This bug is specific to the packaged version of Firefox that comes
  with Ubuntu. I've tried reproducing using Mozilla's builds and crash
  submission works correctly there. See this bug
  https://bugzilla.mozilla.org/show_bug.cgi?id=1583247 on Mozilla's
  tracker regarding this behaviour. In Mozilla we noticed the issue
  because we've started properly processing crash reports coming from
  Ubuntu and tab crashes were strangely few. Feel free to contact me
  directly at gsve...@mozilla.com about this issue since I'm in charge
  of Firefox crash reporting machinery.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1845205/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp