Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-28 Thread Oliver-Rainer Wittmann
Hi, thanks for the feedback. It looks like that we have got the bug and solved it. Best regards, Oliver. On 27.02.2013 22:03, Hagar Delest wrote: For the record, another positive case after the reset was not enough: http://forum.openoffice.org/en/forum/viewtopic.php?f=6t=59794 Hagar Le

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-27 Thread Hagar Delest
For the record, another positive case after the reset was not enough: http://forum.openoffice.org/en/forum/viewtopic.php?f=6t=59794 Hagar Le 14/02/2013 09:42, Oliver-Rainer Wittmann a écrit : Hi Hagar, On 10.02.2013 21:32, Hagar Delest wrote: Le 06/02/2013 21:21, Hagar Delest a écrit : Le

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-14 Thread Oliver-Rainer Wittmann
Hi Hagar, On 10.02.2013 21:32, Hagar Delest wrote: Le 06/02/2013 21:21, Hagar Delest a écrit : Le 06/02/2013 09:03, Oliver-Rainer Wittmann a écrit : BTW, does the above given workarounds work on your side? Sadly, it's the profile of the machine that got its Windows XP partition unusable

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-06 Thread Oliver-Rainer Wittmann
Hi, On 05.02.2013 22:49, Hagar Delest wrote: Le 05/02/2013 10:59, Oliver-Rainer Wittmann a écrit : I have now observed a crash with a new profile. Setup: - Install and Run OOo 3.3 (en-US) - Upgrade to AOO 3.4.1 (en-US) - Run AOO 3.4.1 -- existing OOo 3.3 user profile is used -- crashes

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-06 Thread Hagar Delest
Le 06/02/2013 09:03, Oliver-Rainer Wittmann a écrit : BTW, does the above given workarounds work on your side? Sadly, it's the profile of the machine that got its Windows XP partition unusable anymore. So can't say. But I keep the information in mind and will check next time I see a corner

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-05 Thread Oliver-Rainer Wittmann
Hi, On 04.02.2013 21:58, Hagar Delest wrote: Le 04/02/2013 12:20, Oliver-Rainer Wittmann a écrit : I got an influenza the 18th which knocked me down for 8 days. Funny, I got mine on 22nd! Back in the office last week I need to renew my complete system - harddisk crash. Funny again, my

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-05 Thread Joost Andrae
Moin Oliver-Rainer, probably this extension update issue is (UNO)cache file related... ...just an idea... -- new user profile is created, but somehow the extension manager shows the bundled extensions from OOo 3.3 (three dictionaries) -- crashes (category B) triggered via update check of

crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-04 Thread Oliver-Rainer Wittmann
Hi, On 17.01.2013 22:06, Hagar Delest wrote: Le 17/01/2013 03:16, Rob Weir a écrit : So let's play detective here, and think like a bug. If something went wrong, what are likely causes? I just remember this one on the forum very recently:

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-04 Thread Hagar Delest
Le 04/02/2013 12:20, Oliver-Rainer Wittmann a écrit : I got an influenza the 18th which knocked me down for 8 days. Funny, I got mine on 22nd! Back in the office last week I need to renew my complete system - harddisk crash. Funny again, my in-laws machine got a problem too. I could

Re: crashes due to corrupted user profile [was: Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0]

2013-02-04 Thread Kay Schenk
On Mon, Feb 4, 2013 at 3:20 AM, Oliver-Rainer Wittmann orwittm...@googlemail.com wrote: Hi, On 17.01.2013 22:06, Hagar Delest wrote: Le 17/01/2013 03:16, Rob Weir a écrit : So let's play detective here, and think like a bug. If something went wrong, what are likely causes? I just

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-18 Thread Herbert Dürr
On 18.01.2013 04:05, Rob Weir wrote: On Thu, Jan 17, 2013 at 2:55 AM, Oliver-Rainer Wittmann orwittm...@googlemail.com wrote: I now have an user profile which causes constantly crashes. It had been created on a Windows 7 machine where I had OOo 3.3, AOO 3.4 and now AOO 3.4.1 installed. I did

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-17 Thread Rob Weir
On Thu, Jan 17, 2013 at 2:55 AM, Oliver-Rainer Wittmann orwittm...@googlemail.com wrote: Hi, On 17.01.2013 03:16, Rob Weir wrote: On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel rb.hensc...@t-online.de wrote: Hi Rob, I had the crash problem too, but unfortunately I do not have the user

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-16 Thread Kay Schenk
On 01/15/2013 12:48 AM, Herbert Duerr wrote: On 14.01.2013 22:50, Hagar Delest wrote: Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : Does exist a description (may be inclusive a blob of the former user profile) to reproduce the problem? Sadly, no. XP seems the version where it

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-16 Thread Rob Weir
On Wed, Jan 16, 2013 at 12:49 PM, Kay Schenk kay.sch...@gmail.com wrote: On 01/15/2013 12:48 AM, Herbert Duerr wrote: On 14.01.2013 22:50, Hagar Delest wrote: Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : Does exist a description (may be inclusive a blob of the former user

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-16 Thread Regina Henschel
Hi Rob, I had the crash problem too, but unfortunately I do not have the user profile any longer. But I can list some things, which I usually do with each version: - Add name to user data, turn off Help Agent, increase Graphics cache to maximum, number of objects to 100, set number of undo

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-16 Thread Oliver-Rainer Wittmann
Hi, On 17.01.2013 03:16, Rob Weir wrote: On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel rb.hensc...@t-online.de wrote: Hi Rob, I had the crash problem too, but unfortunately I do not have the user profile any longer. But I can list some things, which I usually do with each version: Wow,

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-15 Thread Herbert Duerr
On 14.01.2013 22:50, Hagar Delest wrote: Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : Does exist a description (may be inclusive a blob of the former user profile) to reproduce the problem? Sadly, no. XP seems the version where it occurs the most. Was the profile migration problem

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-14 Thread Jürgen Schmidt
On 1/13/13 8:48 PM, Rob Weir wrote: On Sat, Jan 12, 2013 at 10:11 AM, Andrea Pescetti pesce...@apache.org wrote: On 10/01/2013 Hagar Delest wrote: Le 10/01/2013 13:57, Rob Weir a écrit : If we have not figured out exactly what causes the current OOo 3.3.0 - AOO 3.4.x profile migration

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-14 Thread Hagar Delest
Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : Does exist a description (may be inclusive a blob of the former user profile) to reproduce the problem? Sadly, no. XP seems the version where it occurs the most. Next time I'll try to make a copy of the whole profile. Hagar

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-14 Thread Oliver-Rainer Wittmann
Hi, On 14.01.2013 22:50, Hagar Delest wrote: Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : Does exist a description (may be inclusive a blob of the former user profile) to reproduce the problem? Sadly, no. XP seems the version where it occurs the most. Next time I'll try to make a

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-13 Thread Andrea Pescetti
On 11/01/2013 Oliver-Rainer Wittmann wrote: On 10.01.2013 13:10, O.Felka wrote: We have had a migration wizard for user settings (was it OOo 1.x to 2.x or 2.x to 3.x?). This wizard offers to migrate user settings to the new version. Starting clean would be my recommended approach, seeing that

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-13 Thread Rob Weir
On Sat, Jan 12, 2013 at 10:11 AM, Andrea Pescetti pesce...@apache.org wrote: On 10/01/2013 Hagar Delest wrote: Le 10/01/2013 13:57, Rob Weir a écrit : If we have not figured out exactly what causes the current OOo 3.3.0 - AOO 3.4.x profile migration problems, how are we certain that these

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-12 Thread Andrea Pescetti
On 10/01/2013 Hagar Delest wrote: Le 10/01/2013 13:57, Rob Weir a écrit : If we have not figured out exactly what causes the current OOo 3.3.0 - AOO 3.4.x profile migration problems, how are we certain that these problems will not come back when we migrate AOO 4.0 to AOO 4.1 ??? Between 3.3.1

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-11 Thread Oliver-Rainer Wittmann
Hi, On 10.01.2013 13:10, O.Felka wrote: Am 10.01.2013 12:05, schrieb Oliver-Rainer Wittmann: Hi, From my point it is important to point out (and also discuss) that the installation of a AOO 4.0 - our planned next major release - will not migrate/use a user profile from a former installed AOO

[IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-10 Thread Oliver-Rainer Wittmann
Hi, From my point it is important to point out (and also discuss) that the installation of a AOO 4.0 - our planned next major release - will not migrate/use a user profile from a former installed AOO (or OOo) version. This has been also mentioned in our blog Your top questions answered, answer

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-10 Thread Rob Weir
On Thu, Jan 10, 2013 at 6:05 AM, Oliver-Rainer Wittmann orwittm...@googlemail.com wrote: Hi, From my point it is important to point out (and also discuss) that the installation of a AOO 4.0 - our planned next major release - will not migrate/use a user profile from a former installed AOO (or

Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0

2013-01-10 Thread Hagar Delest
Le 10/01/2013 13:57, Rob Weir a écrit : If we have not figured out exactly what causes the current OOo 3.3.0 - AOO 3.4.x profile migration problems, how are we certain that these problems will not come back when we migrate AOO 4.0 to AOO 4.1 ??? +1. Even a brand new install leads to profile