On Thu, Feb 27, 2014 at 12:51 PM, Marcus (OOo) wrote:
> Am 02/27/2014 12:46 AM, schrieb Kay Schenk:
>
>
>>
>> On 02/09/2014 04:32 AM, Marcus (OOo) wrote:
>>
>>> Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
>>>
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
> I think we should guide th
Am 02/27/2014 12:46 AM, schrieb Kay Schenk:
On 02/09/2014 04:32 AM, Marcus (OOo) wrote:
Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now:
What is the best entry channel for website pro
On 02/09/2014 04:32 AM, Marcus (OOo) wrote:
Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now:
What is the best entry channel for website problems? ;-)
I think that basic users will cl
On Sun, Feb 9, 2014 at 4:39 AM, Marcus (OOo) wrote:
> If we can agree to re-wording the text for technical support and website
> problems (incl. their headlines) - suggested until now, then I would
> volunteer to do the changes.
>
> Marcus
>
+1 good for me.
If we find we need something differen
If we can agree to re-wording the text for technical support and website
problems (incl. their headlines) - suggested until now, then I would
volunteer to do the changes.
Marcus
Am 02/09/2014 12:09 AM, schrieb Marcus (OOo):
Am 02/08/2014 11:51 PM, schrieb Kay Schenk:
On Sat, Feb 8, 2014 at
Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now:
What is the best entry channel for website problems? ;-)
I think that basic users will click on whatever looks like a way that
will get
On Sun, 09 Feb 2014 12:44:30 +0100
Hagar Delest wrote:
> Le 09/02/2014 11:42, Marcus (OOo) a écrit :
> > I think we should guide them to the right one. The question is now: What is
> > the best entry channel for website problems? ;-)
>
> I think that basic users will click on whatever looks lik
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now: What is the
best entry channel for website problems? ;-)
I think that basic users will click on whatever looks like a way that will get
them an answer.
So the question is rather how
Am 02/09/2014 11:35 AM, schrieb Hagar Delest:
Le 09/02/2014 00:03, Marcus (OOo) a écrit :
Am 02/08/2014 10:17 PM, schrieb Hagar Delest:
And then remove the mailto link to the dev list and just point to the
dev section of the mailing lists
(http://openoffice.apache.org/mailing-lists.html#develop
Le 09/02/2014 00:03, Marcus (OOo) a écrit :
Am 02/08/2014 10:17 PM, schrieb Hagar Delest:
And then remove the mailto link to the dev list and just point to the
dev section of the mailing lists
(http://openoffice.apache.org/mailing-lists.html#development-mailing-list-public).
Hm, which text/lin
Am 02/08/2014 11:51 PM, schrieb Kay Schenk:
On Sat, Feb 8, 2014 at 11:13 AM, Marcus (OOo) wrote:
Am 02/08/2014 07:44 PM, schrieb Kay Schenk:
On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo)
wrote:
Am 02/07/2014 07:16 PM, schrieb Rob Weir:
On Fri, Feb 7, 2014 at 12:20 PM, Donald Whyt
Am 02/08/2014 10:17 PM, schrieb Hagar Delest:
Le 08/02/2014 19:44, Kay Schenk a écrit :
These are obviously users in need of product help. We have some
information
on the Contact Us page for them, but, this is either not understood or
not
being used, or users prefer mailing list contact vs signi
Am 02/08/2014 10:08 PM, schrieb Rob Weir:
On Sat, Feb 8, 2014 at 2:13 PM, Marcus (OOo) wrote:
Am 02/08/2014 07:44 PM, schrieb Kay Schenk:
On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo)
wrote:
Am 02/07/2014 07:16 PM, schrieb Rob Weir:
On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
w
On Sat, Feb 8, 2014 at 11:13 AM, Marcus (OOo) wrote:
> Am 02/08/2014 07:44 PM, schrieb Kay Schenk:
>
> On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo)
>> wrote:
>>
>> Am 02/07/2014 07:16 PM, schrieb Rob Weir:
>>>
>>> On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
>>>
wrote:
Le 08/02/2014 19:44, Kay Schenk a écrit :
These are obviously users in need of product help. We have some information
on the Contact Us page for them, but, this is either not understood or not
being used, or users prefer mailing list contact vs signing up for a Forum
account. I think we should
On Sat, Feb 8, 2014 at 2:13 PM, Marcus (OOo) wrote:
> Am 02/08/2014 07:44 PM, schrieb Kay Schenk:
>
>> On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo)
>> wrote:
>>
>>> Am 02/07/2014 07:16 PM, schrieb Rob Weir:
>>>
>>> On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
wrote:
> On
Am 02/08/2014 07:44 PM, schrieb Kay Schenk:
On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo) wrote:
Am 02/07/2014 07:16 PM, schrieb Rob Weir:
On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
wrote:
On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
Is anyone else noticing that almost no
On Fri, Feb 7, 2014 at 12:54 PM, Marcus (OOo) wrote:
> Am 02/07/2014 07:16 PM, schrieb Rob Weir:
>
> On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
>> wrote:
>>
>>> On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
>>>
>>> Is anyone else noticing that almost no one uses the link to report
>>>
Am 02/07/2014 07:16 PM, schrieb Rob Weir:
On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock wrote:
On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
Is anyone else noticing that almost no one uses the link to report
website issues to actually report website issues?
I wonder whether we're makin
Am 02/07/2014 07:29 PM, schrieb Andrea Pescetti:
Rob Weir wrote:
Is anyone else noticing that almost no one uses the link to report
website issues to actually report website issues?
We get a mix of correct submissions (i.e., website stuff) and ultra-FAQs
(restore windows).
I guess this is due
Am 02/07/2014 06:08 PM, schrieb Rob Weir:
Is anyone else noticing that almost no one uses the link to report
website issues to actually report website issues?
Of course, since the beginning. ;-)
I wonder whether we're making it harder for ourselves by having this
link? I don't mind getting s
On Fri, Feb 7, 2014 at 1:16 PM, Rob Weir wrote:
> On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
> wrote:
> > On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
> >
> >> Is anyone else noticing that almost no one uses the link to report
> >> website issues to actually report website issues?
> >>
On Fri, Feb 7, 2014 at 10:16 AM, Rob Weir wrote:
> On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock
> wrote:
> > On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
> >
> >> Is anyone else noticing that almost no one uses the link to report
> >> website issues to actually report website issues?
> >
Rob Weir wrote:
Is anyone else noticing that almost no one uses the link to report
website issues to actually report website issues?
We get a mix of correct submissions (i.e., website stuff) and ultra-FAQs
(restore windows).
I guess this is due to the fact that ultra-FAQs are so frequent tha
On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock wrote:
> On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
>
>> Is anyone else noticing that almost no one uses the link to report
>> website issues to actually report website issues?
>>
>> I wonder whether we're making it harder for ourselves by hav
On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir wrote:
> Is anyone else noticing that almost no one uses the link to report
> website issues to actually report website issues?
>
> I wonder whether we're making it harder for ourselves by having this
> link? I don't mind getting support questions to the
On 7 February 2014 18:08, Rob Weir wrote:
> Is anyone else noticing that almost no one uses the link to report
> website issues to actually report website issues?
>
> I wonder whether we're making it harder for ourselves by having this
> link? I don't mind getting support questions to the dev li
Is anyone else noticing that almost no one uses the link to report
website issues to actually report website issues?
I wonder whether we're making it harder for ourselves by having this
link? I don't mind getting support questions to the dev list, but the
non-informative subject lines we get is u
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