Re: bugzilla bugzappers?

2010-11-26 Thread Ralf Corsepius
On 11/25/2010 11:24 PM, Pavel Alexeev (aka Pahan-Hubbitus) wrote: Furthermore, step to reproduce also is very important, and may be we should enforce users fill it? This doesn't seem a clever idea to me, because at least for me, many abrt alerts originate from breakdowns without any obvious

Re: bugzilla bugzappers?

2010-11-26 Thread Pavel Alexeev (aka Pahan-Hubbitus)
26.11.2010 11:38, Ralf Corsepius wrote: On 11/25/2010 11:24 PM, Pavel Alexeev (aka Pahan-Hubbitus) wrote: Furthermore, step to reproduce also is very important, and may be we should enforce users fill it? This doesn't seem a clever idea to me, because at least for me, many abrt alerts

Re: bugzilla bugzappers?

2010-11-25 Thread Pavel Alexeev (aka Pahan-Hubbitus)
04.11.2010 06:10, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 10:59 PM, Adam Williamson wrote: On Wed, 2010-11-03 at 22:12 -0400, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 9:55 PM, Adam Williamson wrote: On Wed, 2010-11-03 at 21:02 -0400, Orcan Ogetbil wrote: Maybe it is time to discuss

Re: bugzilla bugzappers?

2010-11-25 Thread Pavel Alexeev (aka Pahan-Hubbitus)
26.11.2010 00:43, Brendan Jones пишет: On 11/25/2010 11:38 PM, Pavel Alexeev (aka Pahan-Hubbitus) wrote: I think abrt is mostly useful tool, but it should be more interactive to our users. No, most problem from it (at my experience and by other answers there) because we got many reports dead

Re: bugzilla bugzappers?

2010-11-25 Thread Brendan Jones
On 11/26/2010 08:24 AM, Pavel Alexeev (aka Pahan-Hubbitus) wrote: Furthermore, step to reproduce also is very important, and may be we should enforce users fill it? For example put it in separate required field and check it is not empty (or may be some minimal heuristic against fill it like

Re: bugzilla bugzappers?

2010-11-23 Thread Henrik Nordström
mån 2010-11-22 klockan 18:51 +0100 skrev Björn Persson: Henrik Nordström wrote: * Slight adjustment of karma to provide choices Works for me, Problem still present and New problems seen * Works for me is a +1, and also adds the refereced bug as fixed by the update if not already in the

Re: bugzilla bugzappers?

2010-11-22 Thread Henrik Nordström
fre 2010-11-05 klockan 12:53 + skrev Jóhann B. Guðmundsson: Reports came in Auto responce reply back to the reporter -- QA verified try to duplicate bug -- Bug set to maintainer -- Bug stayed like that until EOL You forgot Bug was actually fixed from upstream relase, but the

Re: bugzilla bugzappers?

2010-11-22 Thread Henrik Nordström
lör 2010-11-06 klockan 14:08 +0100 skrev Till Maas: I have no problem to verify a bug when the maintainer is ready to fix it. But it is pretty annoying to verify it within a small time window regularly just to have it ignored till the next EOL date. Understood. And the same issue is also on

Re: bugzilla bugzappers?

2010-11-22 Thread Henrik Nordström
fre 2010-11-05 klockan 21:37 +0100 skrev Michael Schwendt: Something is terribly wrong here, if reporter adjusts F12 - F13 - F14 over a period of N months in reply to the automated NEEDINFO requests and still doesn't get any response other than another automated one after six more months.

Re: bugzilla bugzappers?

2010-11-22 Thread Björn Persson
Henrik Nordström wrote: * Slight adjustment of karma to provide choices Works for me, Problem still present and New problems seen * Works for me is a +1, and also adds the refereced bug as fixed by the update if not already in the list of fixed bugs. * Problem still present is a -1 if the

Re: bugzilla bugzappers?

2010-11-08 Thread Benjamín Valero Espinosa
2010/11/6 Till Maas On Sat, Nov 06, 2010 at 12:23:00PM +0200, Alexander Kurtakov wrote: Why does everyone want to put more and more burden on maintainers and arguing about small things that users should do? How can you expect a maintainer to fix/respond to hundreds of bugs and not

Re: bugzilla bugzappers?

2010-11-08 Thread Jiri Moskovcak
On 11/06/2010 02:53 AM, Ralf Corsepius wrote: On 11/05/2010 09:46 PM, Michael Schwendt wrote: On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but blindly sends out reports Parts of the Fedora user

Re: bugzilla bugzappers?

2010-11-08 Thread Ralf Corsepius
On 11/08/2010 01:34 PM, Jiri Moskovcak wrote: On 11/06/2010 02:53 AM, Ralf Corsepius wrote: On 11/05/2010 09:46 PM, Michael Schwendt wrote: On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but

Re: bugzilla bugzappers?

2010-11-08 Thread Till Maas
On Sat, Nov 06, 2010 at 04:22:29PM +0200, Alexander Kurtakov wrote: We can argue about this a lot (e.e. submitter can reopen bug whenever he finds the time to verify the bug). The problem is, there is no proper way to track whether a bug has been verified, because the result may also be,

Re: bugzilla bugzappers?

2010-11-06 Thread Michael Schwendt
On Sat, 06 Nov 2010 04:17:59 +, Jóhann wrote: On 11/06/2010 02:11 AM, Ralf Corsepius wrote: On 11/05/2010 10:06 PM, Michael Schwendt wrote: On Thu, 04 Nov 2010 23:58:21 +, Jóhann wrote: On behalf of all reporters that have never received a response from a maintainer on a

Re: bugzilla bugzappers?

2010-11-06 Thread Alexander Kurtakov
On 11/06/2010 01:53 AM, Ralf Corsepius wrote: On 11/05/2010 09:46 PM, Michael Schwendt wrote: On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but blindly sends out reports Parts of the

Re: bugzilla bugzappers?

2010-11-06 Thread Michael Schwendt
On Fri, 05 Nov 2010 15:15:36 -0700, Adam wrote: On Fri, 2010-11-05 at 23:09 +0100, Michael Schwendt wrote: On Fri, 05 Nov 2010 13:45:37 -0700, Adam wrote: Something is terribly wrong here, if reporter adjusts F12 - F13 - F14 over a period of N months in reply to the automated

Re: bugzilla bugzappers?

2010-11-06 Thread Alexander Kurtakov
On Sat, 06 Nov 2010 04:17:59 +, Jóhann wrote: On 11/06/2010 02:11 AM, Ralf Corsepius wrote: On 11/05/2010 10:06 PM, Michael Schwendt wrote: On Thu, 04 Nov 2010 23:58:21 +, Jóhann wrote: On behalf of all reporters that have never received a response from a maintainer on a

Re: bugzilla bugzappers?

2010-11-06 Thread Michael Schwendt
On Sat, 6 Nov 2010 12:23:00 +0200, Alexander wrote: How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify his/her bug still applies? Have you noticed how many ticket EOL warnings some users receive all of a sudden? They may be able to pay

Re: bugzilla bugzappers?

2010-11-06 Thread Alexander Kurtakov
On Sat, 6 Nov 2010 12:23:00 +0200, Alexander wrote: How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify his/her bug still applies? Have you noticed how many ticket EOL warnings some users receive all of a sudden? They may be able to pay

Re: bugzilla bugzappers?

2010-11-06 Thread Alexander Kurtakov
On Sat, 6 Nov 2010 12:23:00 +0200, Alexander wrote: How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify his/her bug still applies? Have you noticed how many ticket EOL warnings some users receive all of a sudden? They may be able to

Re: bugzilla bugzappers?

2010-11-06 Thread Till Maas
On Sat, Nov 06, 2010 at 01:36:24PM +0200, Alexander Kurtakov wrote: On Sat, 6 Nov 2010 12:23:00 +0200, Alexander wrote: How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify his/her bug still applies? Have you noticed how many ticket EOL

Re: bugzilla bugzappers?

2010-11-06 Thread Till Maas
On Sat, Nov 06, 2010 at 12:23:00PM +0200, Alexander Kurtakov wrote: Why does everyone want to put more and more burden on maintainers and arguing about small things that users should do? How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify

Re: bugzilla bugzappers?

2010-11-06 Thread Alexander Kurtakov
On Sat, Nov 06, 2010 at 01:36:24PM +0200, Alexander Kurtakov wrote: On Sat, 6 Nov 2010 12:23:00 +0200, Alexander wrote: How can you expect a maintainer to fix/respond to hundreds of bugs and not expect the user to verify his/her bug still applies? Have you noticed how many

Re: bugzilla bugzappers?

2010-11-06 Thread Michael Schwendt
On Sat, 6 Nov 2010 13:36:24 +0200, Alexander wrote: Hmm, let's switch user with maintainer? Have you noticed how many new tickets some maintainers receive all of a sudden? In general or because of the EOL script creating a flood? ;) Who classifies whether an incoming bug report is

Re: bugzilla bugzappers?

2010-11-06 Thread Michael Schwendt
On Sat, 6 Nov 2010 13:38:36 +0200, Alexander wrote: Oh and I forgot to add this: If you think it is discouraging for the user do get his bug autoclosed, why do you think it is not discouraging for the maintainer to ask questions and noone answers them? Perhaps read my other replies

Re: bugzilla bugzappers?

2010-11-05 Thread Alexander Kurtakov
On Thu, Nov 04, 2010 at 11:58:21PM +, Jóhann B. Guðmundsson wrote: On 11/04/2010 10:22 PM, Orcan Ogetbil wrote: 2- ABRT should keep track of unresponsive users. If a user has an outstanding needinfo? flag for the bugs sent through ABRT, he shouldn't be able to send a new bug

Re: bugzilla bugzappers?

2010-11-05 Thread Frank Murphy
On 05/11/10 07:27, Alexander Kurtakov wrote: So what if I got 100 bug reports and didn't answered 10 bugs you will want to orphan my package? Welcome to the world without gtk, openjdk, eclipse-platform, kdelibs I think maybe it is meant more as You have 100 bugs, 80 are not

Re: bugzilla bugzappers?

2010-11-05 Thread Jóhann B. Guðmundsson
On 11/05/2010 07:47 AM, Frank Murphy wrote: On 05/11/10 07:27, Alexander Kurtakov wrote: So what if I got 100 bug reports and didn't answered 10 bugs you will want to orphan my package? Welcome to the world without gtk, openjdk, eclipse-platform, kdelibs I think maybe it is meant more

Re: bugzilla bugzappers?

2010-11-05 Thread John Poelstra
Frank Murphy said the following on 11/05/2010 12:47 AM Pacific Time: On 05/11/10 07:27, Alexander Kurtakov wrote: So what if I got 100 bug reports and didn't answered 10 bugs you will want to orphan my package? Welcome to the world without gtk, openjdk, eclipse-platform, kdelibs I

Re: bugzilla bugzappers?

2010-11-05 Thread Matej Cepl
Orcan Ogetbil, Wed, 03 Nov 2010 21:02:02 -0400: Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial products such as RHEL, but it obviously did not fit Fedora as is. From what I have seen, the maintainers are more responsive to

Re: bugzilla bugzappers?

2010-11-05 Thread Ralf Corsepius
On 11/05/2010 05:41 PM, Matej Cepl wrote: Orcan Ogetbil, Wed, 03 Nov 2010 21:02:02 -0400: Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial products such as RHEL, but it obviously did not fit Fedora as is. From what I have seen, the

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Thu, 04 Nov 2010 09:38:35 -0700, Adam wrote: On Thu, 2010-11-04 at 13:28 +0100, Michael Schwendt wrote: So can someone please explain my why I should continue to try to improve Fedora by reporting bugs ? Glad you ask this. The bugzapping script is stupid. It asks the reporter

Re: bugzilla bugzappers?

2010-11-05 Thread Przemek Klosowski
On 11/04/2010 06:22 PM, Orcan Ogetbil wrote: 2- ABRT should keep track of unresponsive users. If a user has an outstanding needinfo? flag for the bugs sent through ABRT, he shouldn't be able to send a new bug report through ABRT for my packages. That's a little harsh---I have been in

Re: bugzilla bugzappers?

2010-11-05 Thread Adam Williamson
On Thu, 2010-11-04 at 17:49 -0400, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial products such as RHEL, but it obviously did

Re: bugzilla bugzappers?

2010-11-05 Thread Adam Williamson
On Fri, 2010-11-05 at 07:27 -0700, John Poelstra wrote: Frank Murphy said the following on 11/05/2010 12:47 AM Pacific Time: On 05/11/10 07:27, Alexander Kurtakov wrote: So what if I got 100 bug reports and didn't answered 10 bugs you will want to orphan my package? Welcome to the

Re: bugzilla bugzappers?

2010-11-05 Thread Adam Williamson
On Fri, 2010-11-05 at 18:29 +0100, Michael Schwendt wrote: It is inefficient, if some time later another user needs to report the same issue only to get ignored, too. It is not encouraging our users to spend time on reporting bugs and on replying to NEEDINFO or other questions in the tickets.

Re: bugzilla bugzappers?

2010-11-05 Thread Adam Williamson
On Fri, 2010-11-05 at 13:48 -0400, Przemek Klosowski wrote: On 11/04/2010 06:22 PM, Orcan Ogetbil wrote: 2- ABRT should keep track of unresponsive users. If a user has an outstanding needinfo? flag for the bugs sent through ABRT, he shouldn't be able to send a new bug report through ABRT

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Fri, 05 Nov 2010 12:30:41 -0700, Adam wrote: If the bug hasn't had any attention for the last year and a half it's not particularly likely to magically get it now, is it? Then why should the reporter take action in reply to the NEEDINFO bugzapping request? Something is terribly wrong

Re: bugzilla bugzappers?

2010-11-05 Thread Adam Williamson
On Fri, 2010-11-05 at 21:37 +0100, Michael Schwendt wrote: On Fri, 05 Nov 2010 12:30:41 -0700, Adam wrote: If the bug hasn't had any attention for the last year and a half it's not particularly likely to magically get it now, is it? Then why should the reporter take action in reply to

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but blindly sends out reports Parts of the Fedora user base abuse ABRT in that they refuse to fill in the empty fields. Blame the reporters not the

ABRT (was: Re: bugzilla bugzappers?)

2010-11-05 Thread Michael Schwendt
On Thu, 04 Nov 2010 23:05:01 +0100, Jiri wrote: - if you think ABRT is not providing a good info for you packages, then please write me an email how to improve it Could you please add another hurdle that tries to stop users from not filling in the empty fields about how to reproduce a

Re: ABRT (was: Re: bugzilla bugzappers?)

2010-11-05 Thread Orcan Ogetbil
On Fri, Nov 5, 2010 at 4:53 PM, Michael Schwendt wrote: On Thu, 04 Nov 2010 23:05:01 +0100, Jiri wrote: - if you think ABRT is not providing a good info for you packages, then please write me an email how to improve it Could you please add another hurdle that tries to stop users from not

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Thu, 04 Nov 2010 23:58:21 +, Jóhann wrote: On behalf of all reporters that have never received a response from a maintainer on a component they have reported against I not only ask the ABRT maintainers to block any reports against those component that a maintainer has not responded

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Fri, 5 Nov 2010 09:27:46 +0200, Alexander wrote: I can't see why can't we just admit - This is our best feel free to join us and help ?? (someone should find better wording) Yeah. It isn't that obvious to our users (and potential contributors among them) where help is needed, where help

Re: bugzilla bugzappers?

2010-11-05 Thread Michael Schwendt
On Fri, 05 Nov 2010 13:45:37 -0700, Adam wrote: Something is terribly wrong here, if reporter adjusts F12 - F13 - F14 over a period of N months in reply to the automated NEEDINFO requests and still doesn't get any response other than another automated one after six more months. So,

Re: bugzilla bugzappers?

2010-11-05 Thread Ralf Corsepius
On 11/05/2010 09:46 PM, Michael Schwendt wrote: On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but blindly sends out reports Parts of the Fedora user base abuse ABRT in that they refuse to fill

Re: bugzilla bugzappers?

2010-11-05 Thread Ralf Corsepius
On 11/05/2010 08:20 PM, Adam Williamson wrote: On Thu, 2010-11-04 at 17:49 -0400, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial

Re: bugzilla bugzappers?

2010-11-05 Thread Ralf Corsepius
On 11/05/2010 10:06 PM, Michael Schwendt wrote: On Thu, 04 Nov 2010 23:58:21 +, Jóhann wrote: On behalf of all reporters that have never received a response from a maintainer on a component they have reported against I not only ask the ABRT maintainers to block any reports against those

Re: bugzilla bugzappers?

2010-11-05 Thread Jóhann B. Guðmundsson
On 11/06/2010 01:53 AM, Ralf Corsepius wrote: On 11/05/2010 09:46 PM, Michael Schwendt wrote: On Fri, 05 Nov 2010 17:56:51 +0100, Ralf wrote: ABRT It doesn't tell the user that core dumps without reproducer are worthless in most cases but blindly sends out reports Parts of the Fedora user

Re: bugzilla bugzappers?

2010-11-05 Thread Jóhann B. Guðmundsson
On 11/06/2010 02:11 AM, Ralf Corsepius wrote: On 11/05/2010 10:06 PM, Michael Schwendt wrote: On Thu, 04 Nov 2010 23:58:21 +, Jóhann wrote: On behalf of all reporters that have never received a response from a maintainer on a component they have reported against I not only ask the ABRT

Re: bugzilla bugzappers?

2010-11-04 Thread Orcan Ogetbil
On Thu, Nov 4, 2010 at 1:05 AM, Adam Williamson wrote: I guess what I'm asking is what actual harm/damage are these reports causing, beyond the time it takes to look at the report and figure out whether you can fix it? Why is the fact that people have experienced crashes you haven't yet

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 02:15 -0400, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:05 AM, Adam Williamson wrote: I guess what I'm asking is what actual harm/damage are these reports causing, beyond the time it takes to look at the report and figure out whether you can fix it? Why is the

Re: bugzilla bugzappers?

2010-11-04 Thread Ralf Corsepius
On 11/04/2010 07:15 AM, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:05 AM, Adam Williamson wrote: I guess what I'm asking is what actual harm/damage are these reports causing, beyond the time it takes to look at the report and figure out whether you can fix it? Why is the fact that people

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 07:41 +0100, Ralf Corsepius wrote: The question is Am I using the time efficiently? OR Are the these tools actually preventing me to be efficient during my available time? As a user wanting to report a bug, abrt is both. On one hand it's a systematic way to

Re: bugzilla bugzappers?

2010-11-04 Thread Orcan Ogetbil
On Thu, Nov 4, 2010 at 2:28 AM, Adam Williamson wrote: On Thu, 2010-11-04 at 02:15 -0400, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:05 AM, Adam Williamson wrote: I guess what I'm asking is what actual harm/damage are these reports causing, beyond the time it takes to look at the report

Re: bugzilla bugzappers?

2010-11-04 Thread Ralf Corsepius
On 11/04/2010 07:55 AM, Adam Williamson wrote: On Thu, 2010-11-04 at 07:41 +0100, Ralf Corsepius wrote: I'm not sure SNR is the be-all and end-all, really. When it comes to efficiency, it is. In other words, as far as I am concerned, abrt has reduced efficiency of bug-hunting by flooding

Re: bugzilla bugzappers?

2010-11-04 Thread Andy Shevchenko
As far as I understand the process you might just recheck your bug report against last official release and bump version in the corresponding field if the bug is still reproducible. Otherwise, no-one is interested to improve 2-3years old _desktop_ system. On Wed, Nov 3, 2010 at 10:41 PM, Bert

Re: bugzilla bugzappers?

2010-11-04 Thread Matthias Runge
On 04/11/10 04:23, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 11:10 PM, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 10:59 PM, Adam Williamson wrote: On Wed, 2010-11-03 at 22:12 -0400, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 9:55 PM, Adam Williamson wrote: On Wed, 2010-11-03 at 21:02

Re: bugzilla bugzappers?

2010-11-04 Thread Frank Murphy
On 04/11/10 06:56, Orcan Ogetbil wrote: For a bug that I can reproduce, the time it takes for me to fix it might be comparable to the time it takes me to report it upstream and get it fixed there. Maybe not something all users can do, write code? Should not be a barrier to using Linux,

Re: bugzilla bugzappers?

2010-11-04 Thread Simo Sorce
On Wed, 3 Nov 2010 23:10:54 -0400 Orcan Ogetbil oget.fed...@gmail.com wrote: I am pretty sure a subset of these closed bugs are mass-closing of bugs when a maintainer updates the software. Sometimes, when you forward the report upstream, they don't understand the output either, and say it may

Re: bugzilla bugzappers?

2010-11-04 Thread Christoph Wickert
Am Donnerstag, den 04.11.2010, 13:28 +0100 schrieb Michael Schwendt: On Wed, 3 Nov 2010 21:41:22 +0100, Bert wrote: So can someone please explain my why I should continue to try to improve Fedora by reporting bugs ? Glad you ask this. The bugzapping script is stupid. It asks the

Re: bugzilla bugzappers?

2010-11-04 Thread Jiri Moskovcak
Hi, some possitive news from me first: We have a new backtrace parser which should be able to find the duplicates much better (tested on every known dupes reported by ABRT so far) so at least the number of dupes should lower once this out (we're having some troubles with SELinux so it didn't

Re: ABRT opt-out? (Re: bugzilla bugzappers?)

2010-11-04 Thread Sven Lankes
On Thu, Nov 04, 2010 at 02:21:19PM +0100, Christoph Wickert wrote: [Opt-out for ABRT-Reports] How would you do that? A popup in ABRT that reads Sorry, but the maintainer of this package has decided to not accept any bug reports. Nope. App X crashes and then

Re: bugzilla bugzappers?

2010-11-04 Thread Jason L Tibbitts III
RC == Ralf Corsepius rc040...@freenet.de writes: RC In other words, as far as I am concerned, abrt has reduced RC efficiency of bug-hunting by flooding maintainers with low quality, RC often unusable reports and risen the communication churn related to RC BZs. It's been discussed many times and

Re: ABRT opt-out? (Re: bugzilla bugzappers?)

2010-11-04 Thread Jiri Moskovcak
On 11/04/2010 03:38 PM, Sven Lankes wrote: On Thu, Nov 04, 2010 at 02:21:19PM +0100, Christoph Wickert wrote: [Opt-out for ABRT-Reports] How would you do that? A popup in ABRT that reads Sorry, but the maintainer of this package has decided to not accept any

ABRT opt-out? (Re: bugzilla bugzappers?)

2010-11-04 Thread R P Herrold
On Thu, 4 Nov 2010, Christoph Wickert wrote: How would you do that? A popup in ABRT that reads Sorry, but the maintainer of this package has decided to not accept any bug reports. I think this would be a *really* bad user experience. If telling the truth about

Re: ABRT opt-out? (Re: bugzilla bugzappers?)

2010-11-04 Thread Frank Murphy
On 04/11/10 14:46, Jiri Moskovcak wrote: snip but when user wants to report (or generate a backtrace) it will tell him something like: ABRT can't report a bug in this application, because it's not able to gather all required information. You can analyze the bug using ABRT, but you

Re: bugzilla bugzappers?

2010-11-04 Thread David Malcolm
On Wed, 2010-11-03 at 21:02 -0400, Orcan Ogetbil wrote: On Wed, Nov 3, 2010 at 4:41 PM, Bert Desmet wrote: hi! This is something I got in my mail box today. As I don't have a valid answer for this, maybe someone else can answer for me? cheers, Bert the url of the blog of the

Re: bugzilla bugzappers?

2010-11-04 Thread Jóhann B. Guðmundsson
On 11/04/2010 01:21 PM, Christoph Wickert wrote: Am Donnerstag, den 04.11.2010, 13:28 +0100 schrieb Michael Schwendt: On Wed, 3 Nov 2010 21:41:22 +0100, Bert wrote: So can someone please explain my why I should continue to try to improve Fedora by reporting bugs ? Glad you ask this. The

Re: bugzilla bugzappers?

2010-11-04 Thread Richard W.M. Jones
On Thu, Nov 04, 2010 at 04:10:31PM +, Jóhann B. Guðmundsson wrote: If the maintainer is not responding to reports or not acting as the link to upstream ( that if he's not upstream himself ) for the component he's responsable for in Fedora I ask you this why are those components in

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 12:18 +0100, Sven Lankes wrote: On Thu, Nov 04, 2010 at 02:15:30AM -0400, Orcan Ogetbil wrote: The question is Am I using the time efficiently? OR Are the these tools actually preventing me to be efficient during my available time? Wasn't there some way for a

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 13:28 +0100, Michael Schwendt wrote: So can someone please explain my why I should continue to try to improve Fedora by reporting bugs ? Glad you ask this. The bugzapping script is stupid. It asks the reporter for NEEDINFO when in fact it ought to ask WTF has the

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 14:20 +0100, Christoph Wickert wrote: Am Donnerstag, den 04.11.2010, 02:15 -0400 schrieb Orcan Ogetbil: The question is Am I using the time efficiently? OR Are the these tools actually preventing me to be efficient during my available time? How would they? You

Re: ABRT opt-out? (Re: bugzilla bugzappers?)

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 14:21 +0100, Christoph Wickert wrote: Am Donnerstag, den 04.11.2010, 12:18 +0100 schrieb Sven Lankes: On Thu, Nov 04, 2010 at 02:15:30AM -0400, Orcan Ogetbil wrote: The question is Am I using the time efficiently? OR Are the these tools actually preventing me to

Re: bugzilla bugzappers?

2010-11-04 Thread Jóhann B. Guðmundsson
On 11/04/2010 04:24 PM, Richard W.M. Jones wrote: On Thu, Nov 04, 2010 at 04:10:31PM +, Jóhann B. Guðmundsson wrote: If the maintainer is not responding to reports or not acting as the link to upstream ( that if he's not upstream himself ) for the component he's responsable for in Fedora I

Re: bugzilla bugzappers?

2010-11-04 Thread Dr Andrew John Hughes
On 07:41 Thu 04 Nov , Ralf Corsepius wrote: snip... As a maintainer, abrt to me primarily means wading through wakes of hardly readable emails, mostly to scan them for useful information. I many cases I ended up with closing BZ, because these emails did not contain sufficient info.

Re: bugzilla bugzappers?

2010-11-04 Thread Frank Murphy
On 04/11/10 17:51, Dr Andrew John Hughes wrote: This is the problem we have with java-1.6.0-openjdk, except it's magnified by the fact that the user could be running *ANYTHING* on the JVM. So if some native code in a Java application crashes the JVM, we get an abrt bug report for it. snip

Re: bugzilla bugzappers?

2010-11-04 Thread Dr Andrew John Hughes
On 17:54 Thu 04 Nov , Frank Murphy wrote: On 04/11/10 17:51, Dr Andrew John Hughes wrote: This is the problem we have with java-1.6.0-openjdk, except it's magnified by the fact that the user could be running *ANYTHING* on the JVM. So if some native code in a Java application

Re: bugzilla bugzappers?

2010-11-04 Thread Adam Williamson
On Thu, 2010-11-04 at 17:51 +, Dr Andrew John Hughes wrote: Please turn these off for this package until such a time as the default abrt report is actually useful for some form of diagnosis, which means it at least has an hs_err file and mandatory reproducer information. It'd be best to

Re: bugzilla bugzappers?

2010-11-04 Thread Frank Murphy
On 04/11/10 17:56, Dr Andrew John Hughes wrote: I just have. Excellent. And not for the first time. Constantly evolving. -- Regards, Frank Murphy UTF_8 Encoded Friend of Fedora -- devel mailing list devel@lists.fedoraproject.org https://admin.fedoraproject.org/mailman/listinfo/devel

Re: bugzilla bugzappers?

2010-11-04 Thread Jiri Moskovcak
On 11/04/2010 06:56 PM, Dr Andrew John Hughes wrote: On 17:54 Thu 04 Nov , Frank Murphy wrote: On 04/11/10 17:51, Dr Andrew John Hughes wrote: This is the problem we have with java-1.6.0-openjdk, except it's magnified by the fact that the user could be running *ANYTHING* on the JVM. So

Re: bugzilla bugzappers?

2010-11-04 Thread Dr Andrew John Hughes
On 19:06 Thu 04 Nov , Jiri Moskovcak wrote: On 11/04/2010 06:56 PM, Dr Andrew John Hughes wrote: On 17:54 Thu 04 Nov , Frank Murphy wrote: On 04/11/10 17:51, Dr Andrew John Hughes wrote: This is the problem we have with java-1.6.0-openjdk, except it's magnified by the fact

Re: bugzilla bugzappers?

2010-11-04 Thread Jiri Moskovcak
On 11/04/2010 07:26 PM, Dr Andrew John Hughes wrote: On 19:06 Thu 04 Nov , Jiri Moskovcak wrote: On 11/04/2010 06:56 PM, Dr Andrew John Hughes wrote: On 17:54 Thu 04 Nov , Frank Murphy wrote: On 04/11/10 17:51, Dr Andrew John Hughes wrote: This is the problem we have with

Re: bugzilla bugzappers?

2010-11-04 Thread Nicolas Mailhot
Le jeudi 04 novembre 2010 à 09:38 -0700, Adam Williamson a écrit : On Thu, 2010-11-04 at 13:28 +0100, Michael Schwendt wrote: So can someone please explain my why I should continue to try to improve Fedora by reporting bugs ? Glad you ask this. The bugzapping script is stupid. It

Re: bugzilla bugzappers?

2010-11-04 Thread Przemek Klosowski
On 11/04/2010 01:05 AM, Adam Williamson wrote: My question would be 'why'? There seems to be an assumption that an open bug report you can't fix is a serious problem; of course in a sense it is, but then, it's not as if, if we remove or otherwise change abrt, software is going to magically

Re: bugzilla bugzappers?

2010-11-04 Thread David Malcolm
On Thu, 2010-11-04 at 17:51 +, Dr Andrew John Hughes wrote: On 07:41 Thu 04 Nov , Ralf Corsepius wrote: snip... As a maintainer, abrt to me primarily means wading through wakes of hardly readable emails, mostly to scan them for useful information. I many cases I ended up with

Re: bugzilla bugzappers?

2010-11-04 Thread Matt McCutchen
On Thu, 2010-11-04 at 19:44 +0100, Nicolas Mailhot wrote: From a practical point of view, as a bug reporter, when I get mass notifications to update scores of bugs that were opened years ago, and that the people owning the component never bothered to respond on (even to confirm they were

Re: bugzilla bugzappers?

2010-11-04 Thread Emmanuel Seyman
* Przemek Klosowski [04/11/2010 21:51] : (why do I need to know about new CC:s on the bug list) FWIW, this can be configured: https://bugzilla.redhat.com/userprefs.cgi?tab=email Emmanuel -- devel mailing list devel@lists.fedoraproject.org

Re: bugzilla bugzappers?

2010-11-04 Thread Orion Poplawski
On 11/04/2010 03:22 PM, Emmanuel Seyman wrote: * Przemek Klosowski [04/11/2010 21:51] : (why do I need to know about new CC:s on the bug list) FWIW, this can be configured: https://bugzilla.redhat.com/userprefs.cgi?tab=email Emmanuel But probably should be configured not to send CC

Re: bugzilla bugzappers?

2010-11-04 Thread Orcan Ogetbil
On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial products such as RHEL, but it obviously did not fit Fedora as is. No need to discuss - it's really

Re: bugzilla bugzappers?

2010-11-04 Thread Jiri Moskovcak
On 11/04/2010 10:49 PM, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial products such as RHEL, but it obviously did not fit Fedora

Re: bugzilla bugzappers?

2010-11-04 Thread Orcan Ogetbil
On Thu, Nov 4, 2010 at 6:05 PM, Jiri Moskovcak wrote: On 11/04/2010 10:49 PM, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think that it is a great idea for commercial

Re: bugzilla bugzappers?

2010-11-04 Thread Jóhann B. Guðmundsson
On 11/04/2010 07:47 PM, Matt McCutchen wrote: If someone else cares and retests, they ideally would be able to reopen it, but Bugzilla currently doesn't allow that Somebody can correct me if I'm wrong but as I recall we changed that deliberately. ( should be a discussion about this in this

Re: bugzilla bugzappers?

2010-11-04 Thread Jiri Moskovcak
On 11/04/2010 11:22 PM, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 6:05 PM, Jiri Moskovcak wrote: On 11/04/2010 10:49 PM, Orcan Ogetbil wrote: On Thu, Nov 4, 2010 at 1:51 AM, Peter Lemenkov wrote: 2010/11/4 Orcan Ogetbil : Maybe it is time to discuss the usefulness of ABRT to Fedora. I think

Re: bugzilla bugzappers?

2010-11-04 Thread Michel Alexandre Salim
On Thu, 04 Nov 2010 11:57:58 +0100, Emmanuel Seyman wrote: * Orcan Ogetbil [04/11/2010 09:35] : The extreme inefficiency comes from the bugs that I can't reproduce, the upstream can't reproduce, and the user isn't responding. And this happens *a lot*. Most of the time, they don't even put

Re: bugzilla bugzappers?

2010-11-04 Thread Jóhann B. Guðmundsson
On 11/04/2010 10:22 PM, Orcan Ogetbil wrote: 2- ABRT should keep track of unresponsive users. If a user has an outstanding needinfo? flag for the bugs sent through ABRT, he shouldn't be able to send a new bug report through ABRT for my packages. Since this has turned into general pony

Re: bugzilla bugzappers?

2010-11-04 Thread Toshio Kuratomi
On Thu, Nov 04, 2010 at 11:58:21PM +, Jóhann B. Guðmundsson wrote: On 11/04/2010 10:22 PM, Orcan Ogetbil wrote: 2- ABRT should keep track of unresponsive users. If a user has an outstanding needinfo? flag for the bugs sent through ABRT, he shouldn't be able to send a new bug report

Re: bugzilla bugzappers?

2010-11-04 Thread Orcan Ogetbil
On Thu, Nov 4, 2010 at 7:04 PM, Jiri Moskovcak wrote: So to sum it up, the fastest solution I can provide for you is to blacklist your packages and/or ask for at least some text in steps to reproduce. That would be an excellent start. Thank you for spending your time on this. Orcan -- devel

bugzilla bugzappers?

2010-11-03 Thread Bert Desmet
hi! This is something I got in my mail box today. As I don't have a valid answer for this, maybe someone else can answer for me? cheers, Bert the url of the blog of the guy: http://www.krisbuytaert.be/blog/ == the mail == Dear Fedoracommunity, Over the course of the day I recieved 22^3 mails

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