Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-09 Thread Martin Langhoff
On Mon, Aug 9, 2010 at 12:46 AM, Neil Graham l...@screamingduck.com wrote: Perhaps what is needed is a KDE to olpc's gnome in order to lift the game of both. We do a ton of things in relationship with our 'community' (or perhaps our different 'communities'). For example, we engage in this

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-09 Thread Martin Langhoff
On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: I know I'm repeating myself here but I find the attitude expressed in these instructions and particularly point 3 troublesome and a continued source of frustration for me as well as other people I've

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-09 Thread Neil Graham
On Mon, 2010-08-09 at 14:05 -0400, Martin Langhoff wrote: We do a ton of things in relationship with our 'community' (or perhaps our different 'communities'). For example, we engage in this thread with you. And yet, Developers on this list [olpc-devel] have complained when people have done

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-09 Thread Martin Langhoff
On Mon, Aug 9, 2010 at 4:17 PM, Neil Graham l...@screamingduck.com wrote: And yet, Developers on this list [olpc-devel] have complained when people have done that, because this is not the place for it.  Of course, there isn't any other place for it. Don't take every complaint seriously ;-) I

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Walter Bender
On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: Instructions: 1. Report bugs at http://dev.laptop.org/newticket - if necessary, register first at http://dev.laptop.org/register (as

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Tim McNamara
On 9 August 2010 09:09, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: Instructions: 1. Report bugs at http://dev.laptop.org/newticket - if necessary, register first at http://dev.laptop.org/register (as

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Brenda Wallace
On Mon, Aug 9, 2010 at 9:36 AM, Walter Bender walter.ben...@gmail.com wrote: On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: 1. Report bugs at http://dev.laptop.org/newticket - if

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Ed McNierney
Brenda - I'm assuming your teachers and education ministry decision makers don't normally interact with OLPC by asking questions on OLPCNews forums, which was the context and the specific question I was answering. The topic of, what are all the ways all interested parties worldwide

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Brenda Wallace
On Mon, Aug 9, 2010 at 10:07 AM, Ed McNierney e...@laptop.org wrote: But it is absolutely true that anyone who is volunteering (or getting paid) to test OLPC software and hardware should know how to submit a trac ticket.   That is the mechanism we use to track reported problems, so using trac

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread Mikus Grinbergs
in general I think it's entirely appropriate to expect that people asking for help do so via the correct channels I believe that asking for help should not be the only supported motivation for contacting developers. In my opinion, developers of a product ought to be interested in learning

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread Neil Graham
On Sun, 2010-08-08 at 18:02 -0500, Mikus Grinbergs wrote: in general I think it's entirely appropriate to expect that people asking for help do so via the correct channels I believe that asking for help should not be the only supported motivation for contacting developers. Along these

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread Tim McNamara
On 9 August 2010 11:02, Mikus Grinbergs mi...@bga.com wrote: in general I think it's entirely appropriate to expect that people asking for help do so via the correct channels I believe that asking for help should not be the only supported motivation for contacting developers. Not at all,

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread John Watlington
On Aug 8, 2010, at 7:15 PM, Neil Graham wrote: There is a small open handheld console. http://www.openpandora.org/ http://pandorapress.net/ The openness and friendliness of the community environment is a model for how things can work. The support page on that wiki points you to enter the

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread Neil Graham
On Sun, 2010-08-08 at 19:55 -0400, John Watlington wrote: On Aug 8, 2010, at 7:15 PM, Neil Graham wrote: There is a small open handheld console. http://www.openpandora.org/ http://pandorapress.net/ The openness and friendliness of the community environment is a model for how things can

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread James Cameron
On Sun, Aug 08, 2010 at 06:02:58PM -0500, Mikus Grinbergs wrote: In my opinion, developers of a product ought to be interested in learning about shortcomings perceived in that product by users. Certainly interested. But not willing to prance about looking for problems when some very neatly

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable

2010-08-08 Thread John Watlington
On Aug 9, 2010, at 12:46 AM, Neil Graham wrote: On Sun, 2010-08-08 at 19:55 -0400, John Watlington wrote: On Aug 8, 2010, at 7:15 PM, Neil Graham wrote: There is a small open handheld console. http://www.openpandora.org/ http://pandorapress.net/ The openness and friendliness of the